User manual
Table Of Contents
- Contents
- For your safety
- Get started
- Your first Lumia?
- Basics
- People & messaging
- Camera
- Maps & navigation
- Internet
- Entertainment
- Office
- Phone management & connectivity
- If your phone doesn't respond
- Find your model number and serial number (IMEI)
- Product and safety info
- Network services and costs
- Make an emergency call
- Take care of your device
- Recycle
- About Digital Rights Management
- Battery and charger information
- Small children
- Medical devices
- Implanted medical devices
- Accessibility solutions
- Hearing
- Protect your device from harmful content
- Information on health
- Vehicles
- Safety and texting while driving
- Potentially explosive environments
- Certification information (SAR)
- Support messages
- Care
- Copyrights and other notices
This feature is not available in all languages. For more information on feature and service
availability, go to support.microsoft.com, and browse to the instructions for Windows
phones.
The availability of apps and games may depend on your kid’s age.
See your ongoing downloads
Tap Store > > Downloads and updates.
View your downloads and updates
See all the items downloading to your phone, and check for the latest updates containing
important bug fixes and new functionalities for your apps. While an item is downloading, you
can continue to browse Store for other content and add items to be downloaded.
To view the status of your downloads, in the Store main view, tap > Downloads and
updates.
Tip: If you need to, for example, temporarily close your internet connection, you can
pause your downloads. To pause an individual item, tap , and to resume it, tap . If
a download fails, you can re-download the item.
Check for updates
To see if there are any updates available for your apps, in the Store main view, tap >
Downloads and updates > Check for updates:. To install available updates, tap Update
All.
Write a review for an app
Share your opinion on an app with other Store users – rate and review the app. You can post
one review per app that you download.
1. In the apps menu, tap and hold the app, and tap Rate and review.
2. Rate the app, and write your review.
Tip: You can rate and review your other items in the same way.
Receive ads
If you want to receive ads and tips about apps that might interest you, swipe down from the
top of the screen, tap All settings > Privacy > Advertising ID, and switch Advertising
ID to On . If you want to clear the information that your phone uses to find your relevant
ads and tips, tap Reset your advertising ID.
Troubleshoot Store issues
If you can’t download a game
• Check that your cellular data connection or Wi-Fi connection is turned on.
• The app you want to download may require more memory than available on your phone.
Try freeing up some space by uninstalling apps or deleting other data, like photos.
• Use only a Wi-Fi connection to download large files.
• If My Family is set up on your phone, you may be restricted from downloading some apps.
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