User manual

Table Of Contents

Close internet connections

Save your battery by closing internet connections that are open in the background.You can

do it without closing any apps.

1. Swipe down from the top of the screen, and tap and hold .

2. Switch Wi-Fi networking to Off .

Tip: Wi-Fi networking turns back on automatically.To change this setting, tap Turn Wi-

Fi back on.

Close a cellular data connection

Swipe down from the top of the screen, tap All settings > Network & wireless >

Cellular & SIM, and switch Data connection to Off .

Troubleshoot internet connection issues

If your internet connection doesn’t work

• Check your cellular data connection. Swipe down from the top of the screen, tap All

settings > Network & wireless > Cellular & SIM, and check that Data connection is

switched to On .

• Check your Wi-Fi connection. Swipe down from the top of the screen, tap and hold Wi-

Fi, and check that Wi-Fi networking is switched to On and you are connected to a

network.

• Check that battery saver mode is not turned on. Swipe down from the top of the screen,

and tap All settings > System > Battery saver.

• If you are abroad, check that you have allowed roaming. Swipe down from the top of the

screen, tap All settings > Network & wireless > Cellular & SIM, and check that

Data roaming options is switched to roam. Connecting to the internet when roaming,

especially when abroad, can raise data costs substantially.

• If you have installed new settings from a text message, uninstall the new settings. Tap

Storage > This Device > Apps & games and the new settings item, and tap Uninstall.