User's Manual

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If you still have a question, see the following Microsoft support options.
OEM Distributed: If this product was included with a new computer or device, the hardware manufacturer
provides technical support. Please contact your manufacturer directly for support.
Technical Support: For the United States and Canada visit http://support.microsoft.com/hardware for
answers to our most common problems or to contact a support professional by e-mail or
phone. Note that e-mail response may be delayed by several hours.
For phone support, in the United States, call [phone]; Canada, call [phone].
For all other regions, see the “International Technical Support Numbers”
later in this manual.
Broken/Defective Products:
For replacement of broken or defective products call warranty directly:
For US warranty support, call (800)-360-7561
For Canadian warranty support, call (800)-933-4750
Or see this KB article for more information: http://support.microsoft.com/kb/326246
TTY Users: In the United States, call [phone]
In Canada, call [phone]
For all other regions, see the “International Technical Support Numbers”
later in this documentation.
Conditions: Microsoft support services are subject to then-current prices, terms, and conditions,
which are subject to change without notice. Toll charges may apply to all non-toll-free
numbers listed.
Note For regional support policy details and more, go to http://support.microsoft.com/international.aspx
and select your country or region from the list. If there is no Microsoft subsidiary ofce in your country or
region, please contact the establishment from which you obtained your Microsoft product.
Limited Warranty
IMPORTANT—PLEASE READ THIS LIMITED WARRANTY CAREFULLY TO UNDERSTAND YOUR RIGHTS AND OBLIGATIONS!
The term “Hardware Device” means the Microsoft hardware product. The term “You” means either an individual or a single
legal entity who will be referred to in this Limited Warranty as “You” and “Your”.
A. WARRANTIES.
1. Express Warranty. Subject to the terms and conditions of this Limited Warranty and in lieu of any other (if any) express
warranties, Microsoft warrants that under normal use and service, on the date of acquisition as shown on Your receipt or
similar proof of payment and for the next i) 90 days for the SOFTWARE and ii) period of time stated below for the applicable
Hardware Device (hereafter each dened as the “Warranty Period”), that the SOFTWARE and Hardware Device will
substantially conform with the accompanying Microsoft packaging and documentation. As to any defects discovered after
the Warranty Period, there is no warranty or condition of any kind.
Warranty Period:
Xbox 360 Accessories for Windows; Microsoft LifeChat ZX-6000: Ninety (90) day warranty
Microsoft LifeChat LX-2000; Microsoft LifeChat LX-1000: One (1) year
LifeCam VX-500; LifeCam VX-700; LifeCam VX-800; Microsoft Optical Mouse 200; Microsoft Wired Keyboard 200; Comfort
Optical Mouse 3000; Compact Optical Mouse 500; Wheel Mouse Optical: Two (2) years
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