User Manual

Manage accounts
There are two places you can manage user accounts:
• PC Settings. Open the Settings charm, tap or click Change PC settings > Accounts > Other accounts.
• Control Panel. Open the Search charm, type user accounts, then choose User Accounts from the
search results.
Unlock and sign in
Here’s how to unlock and sign in to Surface:
1. Press a key, or press and release the Power button.
2. Dismiss the lock screen by swiping up from the bottom edge of the screen or pressing a key.
3. If prompted, type the password for your account. If you want to sign in with a different account, tap or
click the Back button.
• If you can’t remember your password, see I forgot my password on Surface.com.
• If you have a picture password or PIN, tap or click Sign-in options to choose another sign-in
method.
• If you're locked out and need your BitLocker recovery key, see BitLocker recovery key in this guide.
Choose when a password is required
You can choose when a password is required to sign in to Surface. Here’s how:
1. Open the Settings charm, then tap or click PC settings > Accounts > Sign-in options.
2. Under Password policy, choose an item from the list:
• Microsoft account. Choose a time frame or Always require a password.
• Local account. Choose a time frame, Always require a password, or Never require a
password.
The Password policy setting may not be available if you’ve added a work email account to the Mail app.
Other sign in options
Two more sign-in options are available to you: PIN and picture password. (These sign-in options may not be
available if you’ve added a work email account to Outlook RT or the Mail app.)
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