Warranty

you don’t have to turn up the volume.
• If you can’t understand someone nearby speaking
normally, turn down the volume. Sound that drowns
out normal speech can damage your hearing. Even with
sealed or noise canceling headphones, you should be
able to hear nearby people speak.
Minimize your time listening to loud sound
• The more time that you spend exposed to high sound
volumes, the more likely you are to damage your hearing.
The louder the sound, the less time that is required to
damage hearing.
• At maximum volume, listening to music on the device
with headphones can permanently damage your hearing
in 15 minutes. Even lower volumes can damage hearing if
you are exposed to it for many hours.
• All of the sound that you are exposed to during a day adds
up. If you are exposed to other loud sound, it takes less time
listening at high volumes to cause hearing damage.
• To safely use the device without a time limit, keep the
volume low enough that you can carry on a conversation
with people nearby.
CAUTION: Personal Medical Devices
Radio-frequency emissions from electronic equipment
can negatively affect the operation of other electronic
equipment, causing them to malfunction. Although the
device is designed, tested, and manufactured to comply with
regulations governing radio frequency emission in countries
such as the United States, Canada, the European Union, and
Japan, the wireless transmitters and electrical circuits in the
device may cause interference in other electronic equipment.
Always take the following precautions:
Persons with pacemakers
• The Health Industry Manufacturers Association
recommends that a minimum separation of 15 cm (6 inches)
be maintained between a wireless device and a pacemaker
to avoid potential interference with the pacemaker.
• Wireless devices should not be carried in a breast pocket.
• If you have any reason to suspect that interference is
occurring, turn the device off immediately.
Other medical devices
If you use any other personal medical device, contact the
medical device manufacturer or your physician to determine
whether it is appropriate for you to use other electronic
devices near your medical device.
SUMMARY OF MANUFACTURER’S LIMITED
HARDWARE WARRANTY & AGREEMENT
(WITH BINDING ARBITRATION AND CLASS
ACTION WAIVER IN THE U.S.)
Microsoft warrants that the Microsoft Product will not malfunction
under normal use conditions for one year (90 days for
accessories) from the date of original purchase from an authorized
retailer. The warranty excludes normal wear and tear, cosmetic
damage, damage caused by external causes including being
dropped, exposed to liquid, inadequate ventilation, use not in
accordance with Microsoft’s instructions, hacking, viruses or other
malware, and damage caused by repairs or modifications by
someone other than Microsoft or a Microsoft-authorized service
provider. If your local law gives you any implied warranty,
including of merchantability, its duration is the same as this
warranty. Some states or provinces do not allow limitations
on how long an implied warranty lasts, so the above limitation
may not apply to you. To obtain warranty service, first use the
troubleshooting tips at support.microsoft.com. If they do not solve
your problem, follow the online process at support.microsoft.com.
1-800-MICROSO (642-7676) also gives information on how to get
service.
Other exclusions and limitations apply. Please read the entire
Limited Warranty & Agreement at support.microsoft.com/warranty.
By purchasing or using the Microsoft Product, you agree to its
terms.
If you live in or, if a business, your principal place of business is
in the United States, please read the binding arbitration clause
and class action waiver in Section 11 of the Limited Warranty
& Agreement at aka.ms/hw-warr-arbitration. It affects how
disputes concerning your Microsoft Product, its price, advertising,
marketing, communications, your purchase transaction, billing, or
the Limited Warranty & Agreement are resolved. It binds you and
Microsoft. Parts of the arbitration clause are described below.
Any dispute not resolved by informal negotiation or in small
claims court will be resolved only by individual binding
arbitration under the Federal Arbitration Act before a neutral
arbitrator whose decision will be final–not before a judge or
jury, and not in a class action lawsuit, class-wide arbitration,
private attorney-general action, or any other proceeding
where someone acts in a representative capacity. Individual
proceedings may not be combined without the consent of
all parties. The American Arbitration Association will conduct the
arbitration under its Consumer or Commercial Arbitration Rules.
Section 11 of the Limited Warranty & Agreement contains the rest
of the terms, instructions, and forms for notifying Microsoft of a
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