Product Card

To troubleshoot or learn more
Visit aka.ms/SurfaceGoHelp to learn more about your Surface Go.
If you’d like to learn more about Windows, visit aka.ms/WindowsHelp.
To learn more about the accessibility features of your Surface Go, go to the online user guide
at aka.ms/Windows-Accessibility.
Battery health
All rechargeable batteries wear out with time. To maintain your battery health and
performance, follow these tips:
• Once a month, let your battery drain below half way before charging it.
• Avoid having your device plugged in 24/7.
• Store your device in a cool and dry environment.
• If you plan to store your device for a long time, charge the battery to 50% every six
months.
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