Troubleshooting guide

Table of Contents
Part 1 Overview .............................................................................................................................. 1
Chapter 1: What’s New with Office Communicator 2007 .......................................................... 1
Contact Management ................................................................................................................ 1
Enhanced Presence and Presence Management ........................................................................ 2
Conferencing ............................................................................................................................. 3
Phone and Video ....................................................................................................................... 4
Office Communicator 2007 Documentation ................................................................................ 6
Chapter 2: Getting Started ............................................................................................................ 7
Software Requirements ............................................................................................................. 7
Office Communications Server 2007 Prerequisites .................................................................. 7
Audio/Video Requirements ....................................................................................................... 7
Installing Office Communicator ............................................................................................... 8
Starting Communicator and Signing In ..................................................................................... 9
Audio and Video Setup ............................................................................................................. 9
Part 2 Contact Management, Presence and Instant Messaging ................................................11
Chapter 3: Manage Your Contact List ........................................................................................13
Add a Contact or Distribution Group to your Contact List ......................................................13
Create a Contact Group ............................................................................................................14
Add Public Instant Messaging Contacts ...................................................................................15
Add Federated Contacts ...........................................................................................................16
Add Non-Communicator Contacts that are outside the company ............................................16
View a Person’s Contact Card .................................................................................................18
Change the Way You View Contacts .......................................................................................18
Chapter 4: Customize Your Presence Information ....................................................................21
Customize and Publish your Presence Information .................................................................21
Control Access to Your Presence Information with Access Levels .........................................23
Access Levels and Phone Numbers Example ..........................................................................24