Troubleshooting guide

34 | Microsoft Office Communicator 2007 Getting Started Guide
Figure 6.1. The Office Communicator window and the Conversation window
To start an instant messaging session with a single contact
 In the Contact List, double-click a contact name, type a message, and then press ENTER.
If the contact is not in the Contact List, type the person’s name in the Search box, and then
double-click the name in the Search Results box.
To start an instant messaging session with a group
 Do one of the following:
 To send an instant message to a distribution group or contact group, right-click a
group name, click Send an Instant Message or press ENTER, type a message and
then press ENTER.
 To send an instant message to multiple contacts, hold the CTRL key to select the
contacts, right-click the last contact, and then click Send an Instant Message or press
ENTER, type a message and then press ENTER.
Note
Instant messaging is only supported with your organization’s
Communicator contacts, public IM contacts, and federated contacts.