User Guide

© 2016 Microsoft Page 36
For more info, see Clean and care for your Surface on Surface.com.
Registration, repair, and warranty
Register your Surface Book
If you haven’t already registered your Surface Book and other Surface products, you can do so at
microsoft.com/surface/support/register. You’ll need your Microsoft account (the email address and
password that you use to sign in to your Surface and to download apps from the Windows Store),
and the serial number of your Surface Book keyboard or Clipboard.
For more info, see Find the serial number on Surface.
Repair
Before sending your Surface Book in for service, check out the Surface troubleshooting articles on
Surface.com. If you can’t solve the problem with troubleshooting, contact us through Surface.com.
If you continue to have a problem with your Surface, you can open a service request and send your
product in for service.
Before you send your Surface in for service, see How to prepare your Surface for service. Then go
to Send my Surface in for service on Surface.com, sign in with your Microsoft account, and follow
the on-screen instructions.
Warranty
For warranty info, see Surface warranty and Surface warranty documents on Surface.com.
Safety and regulatory information
See Safety and regulatory information on Surface.com.
More help
For more how-to info and help for Surface Book, go to www.surface.com/support.