User Guide Issue 1
The PC card described in this guide is approved for use in GSM 850 and GSM 1900 networks. LEGAL INFORMATION Issue No. 1 Copyright ©2002 Nokia. All rights reserved. Nokia, Nokia Connecting People, Nokia D311, and the Nokia original accessories logos are trademarks or registered trademarks of Nokia Corporation. Other product and company names mentioned herein may be trademarks or tradenames of their respective owners.
Table of contents For your safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Network Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Data and fax communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 About data transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Care and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Important safety information . . . . . . . . . . . . . . . . . . . . . . . . . . Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nokia One-Year Limited Warranty . . . . . . . . . . . . . . . . . . . . . .
For your safety For your safety Read these simple guidelines. Breaking the rules may be dangerous or illegal. Further detailed information is given in this manual. Do not use the PC card when wireless equipment use is prohibited or when it may cause interference or danger. Road safety comes first Don’t use while driving. Interference All PC cards may receive interference, which could affect performance. Switch off in hospitals Follow any regulations or rules. Switch the PC card off near medical equipment.
For your safety Network Services The PC card described in this guide is approved for use in GSM 850 and GSM 1900 networks. A number of features included in this guide are called Network Services. These are special services that you arrange through your wireless service provider. Before you can take advantage of any of these Network Services, you must subscribe to them through your wireless provider and obtain instructions for their use from your wireless provider.
Introduction Introduction The Nokia D311 PC card is a multi-mode PC card that combines General Packet Radio Service (GPRS), GSM data, and Wireless Local Area Network (WLAN). With the Nokia D311 PC card you can send and receive e-mail, text messages, data and fax files, and access the Internet. Note: You cannot make or receive voice calls with the Nokia D311 PC card. The Nokia D311 PC card operates on the GSM 850 and 1900 networks and IEEE 802.11b-compliant WLANs.
Introduction Data and fax communication The Nokia D311 PC card provides the functionality of a wireless modem. In order to connect to a remote computer, send and receive files, e-mail, and faxes, as well as access the Internet, please take the following into account: • You will need the appropriate data and fax communications software on your computer.
Introduction Roaming – As the PC card user moves from one WLAN access point coverage area or GSM network cell to another, the signal strength may drop. As a consequence, the network may hand the user over to a coverage area and frequency where the signal is stronger. Due to varying network traffic loads, roaming may also occur when the user is stationary. Such roaming may cause slight delays in transmission.
Introduction Before you can use GPRS technology: • You need to subscribe to GPRS service. For availability and subscription to GPRS service, contact your wireless provider. • You need to save the GPRS settings for the applications used over GPRS. See “Messages” on page 31 for configuring text message settings. See also “Create new profiles” on page 21 and “Data and fax communication” on page 4.
Introduction The Nokia D311 PC card enables different types of communication in a WLAN. There are two operating modes to choose from: infrastructure and ad hoc. Infrastructure The infrastructure operating mode allows two kinds of communication: • • Wireless stations communicate with each other through a WLAN access point. Wireless stations communicate with a wired LAN station through a WLAN access point.
Introduction Figure 2 - Ad hoc network See “Set up and join ad hoc networks” on page 17 for how to set up an ad hoc network. SIM services SIM services refers to a service which enables you to access the Internet via your wireless service provider’s own public network. Your wireless provider may, for example, offer you the possibility to check data from your company intranet, send and receive e-mail, and save documents.
Introduction prevent unauthorized access to the network. Authentication is a service that confirms the identity of an entity, such as a user or a computer, or confirms the origin of a transmitted message. The Nokia D311 PC card supports the Wired Equivalent Privacy (WEP) protocol, which offers basic protection in WLAN. The WEP protocol utilizes the RC4 algorithm with an up to 152-bit secret key, which encrypts data before it is transmitted over radio waves.
Installation Installation There are some differences in the installation process between Windows operating systems. If the installation differs from the steps described below, follow the instructions on the screen. Software for the Nokia D311 PC card requires 20 MB of free disk space. Install the software Note: Do not insert the PC card into your computer until the installation program instructs you to do so.
Installation for most users. When you have selected the desired type of installation, click Next. 10 Check the installation settings. To accept them, click Next. To change the settings, click Back, make the changes, and then click Next. The installation program starts copying the files. 11 When the installation program prompts you to insert the PC card, insert it firmly into the PC card slot of your computer as shown in Figure 3.
Installation Note: If you want other applications to be able to use the smart card reader of the Nokia D311 PC card, you need to install separately a PC/SC (Personal Computer Smart Card) compliant smart card driver on your computer. Install the smart card driver only if you want to use other applications or special types of smart cards with the smart card reader of the Nokia D311 PC card.
Installation Uninstall the Nokia D311 PC card software Important: Before you uninstall the Nokia D311 PC card software, you must first stop the PC card and then remove it from the PC card slot of the computer. See “Remove the PC card” on page 18 for more information. Close all dialog boxes in the user interface before you uninstall the Nokia D311 PC card. To uninstall the Nokia D311 PC card software: 1 From the Start menu, select Settings and then click Control Panel. Click Add/ Remove Programs.
Getting started Getting started With the Nokia D311 PC card you can: • establish a General Packet Radio Service (GPRS) connection where information is sent in short bursts of data over the cellular network. The benefit of sending data in packets is that the network is occupied only when sending or receiving data. GPRS is ideal for applications which transmit data in short bursts, such as Web browsers. The data rate can be up to 40.2 Kbit/s. You need to subscribe to the GPRS service.
Getting started 2 Insert the PC card firmly into the PC card slot of the computer. Note that there is a gap between the protruding extension box and the computer. Do not use excess force when inserting the card. 3 Switch on your computer. 4 If you are using a SIM card, enter the PIN code and click OK. You can enter the PIN code before logging on to a network. 5 During the log on a dialog box opens in the top left-hand corner of the screen.
Getting started Tip: You can access the Select Connection dialog box also by right-clicking the Nokia D311 PC card icon on the taskbar, or by opening the Profiles page of the Manager window and clicking Select. If the taskbar icon is not visible, see page 28 for more information. Tip: You can manage network connections also by using the Nokia D311 PC card icon on the taskbar. Right-click the icon and click Connect to connect to SIM services.
Getting started Connected to SIM services – You have established a connection to SIM services. To end the connection, click Disconnect. Before you can take advantage of the SIM services, you must subscribe to these services from your wireless provider and obtain instructions for use. Ad hoc network – You have either established or joined an ad hoc network. No network – You have selected Off as a connection type and are not connected to any network.
Getting started Remove the PC card You should always stop the PC card before removing it from the PC card slot of your computer. To stop the card, right-click the Nokia D311 PC card icon on the taskbar and select the option Stop card. If the taskbar icon is not visible, see page 28 for more information. Important: The Windows 98 Second Edition operating system stops all PC cards when a new PC card is inserted into the computer.
Nokia D311 PC card features Nokia D311 PC card features The Manager and Monitor window The user interface of the Nokia D311 PC card consists of the Monitor window and the Manager window. The Manager window is the main user interface of the Nokia D311 PC card. You can access the Manager window by right-clicking the Nokia D311 PC card icon on the taskbar and by selecting Manager window from the shortcut menu. If the taskbar icon is not visible, see page 28 for more information.
Nokia D311 PC card features Use the Monitor window The Monitor window is a small window displaying information on the current network connection. The following information is available in the Monitor window: connection type, amount of sent and received data, duration of the connection, signal strength or WLAN connection quality, and data flow. Figure 6 - Monitor window To open the Monitor window, right-click the Nokia D311 PC card icon on the taskbar and select Monitor window.
Nokia D311 PC card features A default profile with pre-defined settings is automatically created during the software installation process. Note that this profile cannot be edited, deleted, exported, or sent as a text message. Select a profile and connection type You need to select a network profile and connection type suitable for the network in which you want the PC card to operate. 1 On the Profiles page, select the General tab and click Select. 2 The Select Connection dialog box opens.
Nokia D311 PC card features 3 Give a name to the new profile. The name can consist of a maximum of 30 alphanumeric characters. Select the appropriate connection type. You can use more than one connection type with each profile. Click Next. 4 If you selected WLAN connection type, you have to specify the following WLAN options: Operating mode – Select one of the two available operating modes.
Nokia D311 PC card features Dial-up connection – Select a dial-up connection from the list or create a new dial-up connection. Dial-up networking connects you to remote networks using your PC card as a modem or ISDN adapter. To continue, click Next. 7 If you selected GPRS connection type, you have to specify the GPRS access point name. You obtain the access point name from your wireless provider.
Nokia D311 PC card features Network name is the name of the WLAN as defined by the system administrator. In the ad hoc operating mode, the users themselves name the WLAN. You can add a new network name to the list, edit an existing one, or delete a name. The network name can contain a maximum of 32 characters, and is case-sensitive by default. Configure settings manually There are a number of advanced WLAN settings (fragmentation threshold, listen interval, RTS threshold, security policy, etc.
Nokia D311 PC card features places such as hotels, airports, railway stations, business centers, and corporate buildings. A SIM card is used as a means for user identification and billing. The SIM card is provided by the wireless provider. Note: Before you can take advantage of SIM services, you must subscribe to these services from your wireless provider and obtain instructions for use. Service provider domain Type the domain name, as in company.com.
Nokia D311 PC card features connections are supported. GSM connection speed Select the data transmission speed. The number of time slots used is indicated in parenthesis. 9.6 KBIT/S (1+1) The standard GSM data transmission rate. 14.4 KBIT/S (1+1) Can be used if it is supported by the network. Do not use this option unless you are sure your network supports it. You can see the receiving and sending data transmission rates on the Profiles page under the Operating information area.
Nokia D311 PC card features Profiles that are stored on a SIM card can only be removed by the system administrator. Import and export profiles On the Profiles page, select the Modify tab and then click Import. Select the folder from which you want to import a profile. Similarly, you can save a profile in a folder. Click Export, and select the folder where you want to save the profile. The Easy connection profile cannot be exported.
Nokia D311 PC card features For the changes to take effect, click the Apply button. If you have made changes to the settings but have not yet clicked Apply and wish to restore the previous settings, click Restore. General settings (General tab) Manage TCP/IP properties together with profiles By default, TCP/IP settings are managed as defined in each profile. When the Manage TCP/IP properties together with profiles check box is cleared, profiles will be activated without TCP/IP settings.
Nokia D311 PC card features Basic GSM settings (GSM tab) Automatic system selection The GSM network to which your PC card is connected can be selected either manually or automatically. If the Automatic system selection check box is selected, the PC card automatically selects one of the systems available in your area. Outside of the home network area, the PC card will select one of the systems that have a roaming agreement with your home network.
Nokia D311 PC card features 2 The Advanced GSM Settings dialog box opens. Select the Call Forwarding tab. 3 From the Call type list, select the call type you want to be forwarded (voice, data or fax). 4 Click Check Status to check whether the call forwarding is activated or not. To set the forwarding setting on, click Change. 5 Select where you want to forward your incoming calls and type the phone number. Click OK. 6 Click OK to apply the settings and to close the dialog box.
Nokia D311 PC card features Messages With the Nokia D311 PC card you can send and receive text and picture messages. See “Nokia Short Messaging” on page 41 for more information. Any changes that you make to message settings affect the way in which your messages are sent and received. The availability of some of the settings depends on the wireless provider. SMS application in use Select the Short Message Service (SMS) application you want to use for sending and receiving messages.
Nokia D311 PC card features Use GPRS as preferred SMS bearer You can select whether messages will be sent using GPRS packet data whenever possible. Sounds If you want to be notified of an incoming call or message by a tone, select the Alert on incoming calls and messages check box. Type the name of the wav file in the appropriate text box or click the Browse button and select the file you want. By clicking the arrow button you can listen to an example of the selected wav file.
Nokia D311 PC card features PIN code request The PIN (Personal Identification Number) code is usually supplied with the SIM card. It protects your SIM card against unauthorized use. If you set the PIN code request on, you are asked for the PIN code when you start the Nokia D311 PC card program or insert the PC card, provided that you have inserted a SIM card into the PC card. Click the Change button to change the status. Note: Some SIM cards do not allow turning off the PIN code request.
Nokia D311 PC card features Counters On the Counters tab you can view detailed information on your network connections, including the number of connections, their duration, and amount of data transmitted. You can also see how many text and picture messages you have sent and received. You can select a pre-defined time period for which information is shown, or set the start and end time yourself. You can save the information to an html or a csv file by clicking the Report button.
Nokia D311 PC card features Manage personal WEP keys Personal Wired Equivalent Privacy (WEP) keys are used for authenticating the user in a WLAN. Personal keys are usually created by the system administrator, who can store them on SIM cards and then distribute them to the users. Personal keys can also be saved to a file. Since personal keys are not network specific, they cannot be saved together with profiles. They can, however, be saved to a file and used independently from profiles.
Nokia D311 PC card features View WLAN statistics On the Statistics tab you can view detailed information on the connection between the Nokia D311 PC card and the WLAN access point to which you are linked. Both graphical and numeric statistics are given for the following properties: connection quality, received signal strength (RSSI), noise floor, signal to noise ratio (SNR), Tx retry rate, and data flow. If you want to save the information to a text file, click Start Logging.
Nokia D311 PC card features 2 To start creating an installation disk with the selected profiles and options, click Create. 3 Select the destination folder and click OK. Manage SIM card contents The system administrator can store important information such as personal WEP keys and network profiles on a SIM card. The administrator can then give users SIM cards, which contain the necessary network settings and encryption keys for quick network access.
Nokia D311 PC card features In the infrastructure operating mode, authentication is established between a WLAN access point and each wireless station. If a wireless station receives a packet that has not been scrambled with a correct key, the packet is discarded. Encrypted messages can be opened by other PC cards only if they all use the same encryption key. In the ad hoc operating mode, authentication is established between each wireless station.
Nokia D311 PC card features Personal WEP keys Each wireless station can have an individual, personal WEP key. Personal keys are used for providing additional security for wireless connections. They are usually created by system administrators, who distribute them to users. A WLAN access point uses a different key for each wireless station.
Nokia D311 PC card features Create and edit personal WEP keys Personal WEP keys can be used only with the infrastructure operating mode. Ad hoc networks use shared WEP keys only. Make sure that the same personal WEP key is configured to the WLAN access point; if the access point and PC card are using incompatible keys, they cannot communicate with each other. Contact your system administrator for details. 1 Go to the Tools page and select the Personal Keys tab.
Nokia Short Messaging Nokia Short Messaging The Nokia Short Messaging application enables you to manage text and picture messages in a similar way that you manage e-mail: you can send and receive messages, reply to a message, and forward a message. The sending and receiving of messages requires that the Short Message Service (SMS) is available in the GSM network you are using and it is activated for your SIM card. Contact your wireless provider for details.
Nokia Short Messaging • The Delivery reports page contains information on the status of the messages you have sent. This is a network service to which you must subscribe before being able to use it. Possible statuses for sent messages are: Delivered – The message has been delivered to the recipient. Pending – The message has not been delivered to the recipient yet. If the recipient of a message cannot be reached within the set message validity period, the message is removed from the message centre.
Nokia Short Messaging You can attach a picture to the text message. See “Send picture messages” on page 44 for more information. 3 Click the Add Recipients button. Select the recipient from the list of contacts on the left and click the arrow button pointing to the right. If you do not have a contact card created for the recipient, type the phone number in the Number box and click the arrow button. Note that you can send the message to several recipients. When you have selected the recipients, click OK.
Nokia Short Messaging 2 Click on the toolbar, or click Delete on the File menu. To delete all messages, click Delete All on the File menu. To delete delivery reports: 1 On the Delivery reports page, select the delivery report you want to delete. 2 Click on the toolbar, or click Delete on the File menu. By clicking the Clear List button you can delete the whole list of reports. Configure message settings 1 On the Tools menu, click Nokia D311 PC card. The Manager window of the Nokia D311 PC card opens.
Nokia Short Messaging 2 To insert a picture, click on the toolbar. The Picture Library dialog box opens. 3 Select the picture you want to attach to the message and click OK. If there are no pictures available in the list, click to draw a new picture or import a picture from a file by clicking . See “Draw and edit pictures” on page 45 and “Open pictures from a file” on page 46 for more information. 4 In the Message field, type the message.
Nokia Short Messaging Open pictures from a file 1 On the Tools menu, click Picture Library. 2 Click on the toolbar. 3 In the Import Picture dialog box, select or type the name of the file you want to import to the Picture Library. Click Open. 4 Click Close to close the Picture Library dialog box. Delete pictures 1 On the Tools menu, click Picture Library. 2 Select the picture you want to remove and click on the toolbar. 3 Click Close to close the Picture Library dialog box.
Nokia Short Messaging 2 The Send Business Card dialog box opens. Type the phone number of the recipient, or click Select to select the recipient from the list of contacts. 3 Click Send to send the business card. Make sure you have either a GSM or GPRS connection type selected. You cannot send business cards when connected to WLAN. Chat The chat function allows you to have a conversation with another person using text messages.
Troubleshooting Troubleshooting Installation The installation program is interrupted. Make sure you have enough battery power on your computer. Make sure that you have at least 20MB of free disk space on your computer. Make sure you have enough free resources (such as RAM) available on your computer. Check that you have closed all Windows applications before starting the installation, and that you have not inserted the PC card into your computer until prompted to do so by the installation program.
Troubleshooting hard drive of your compatible PC before installing. If installed directly from the floppy disks, the system will ask you to change the disk several times. Network The PC card seems to be working, but the network connection does not work. Run the fault diagnosis tests on the Tools page. If all tests are passed successfully, make sure that the network settings are correct. Ask your system administrator for advice. In Windows 98/Me, Network Neighborhood does not show my computer name at all.
Troubleshooting Hardware I am not sure if the PC card is working. Check in the Monitor window that the PC card is working. You can also check the Status page for the status of the connection. There are no resource conflicts, but the PC card still does not work. Check that the operating environment does not cause damage or interference to the PC card. Detailed information on the operating environment can be found in the chapter “About data transmission” on page 4.
Care and maintenance Care and maintenance Your Nokia D311 PC card is a product of superior design and craftsmanship and should be treated with care. The suggestions below will help you to fulfil any warranty obligations and to enjoy this product for many years. • • Keep the PC card and all its parts and accessories out of small children's reach. • • Do not use or store the PC card in dusty, dirty areas. • Do not store the PC card in cold areas.
Important safety information Important safety information Traffic safety Do not use the PC card while driving a vehicle. Do not place the PC card on the passenger seat or where it can break loose in a collision or sudden stop. Remember: road safety always comes first! Operating environment Remember to follow any special regulations in force in any area and always power off your PC card whenever it is forbidden to use it, or when it may cause interference or danger.
Important safety information Other medical devices Operation of any radio transmitting equipment, including PC cards, may interfere with the functionality of inadequately protected medical devices. Consult a physician or the manufacturer of the medical device to determine if they are adequately shielded from external RF energy or if you have any questions. Power off your PC card in health care facilities when any regulations posted in these areas instruct you to do so.
Important safety information Using your PC card while in the air is prohibited. Remove your PC card from the PC card slot before boarding an aircraft. The use of PC cards in an aircraft may be dangerous to the operation of the aircraft, disrupt the wireless telephone network and may be illegal. Failure to observe these instructions may lead to suspension or denial of telephone services to the offender, or legal action or both. Antenna The Nokia D311 PC card has a built-in antenna.
Glossary Glossary Access controller Physical device that manages permission and restrictions for logging onto a computer or network. Ad hoc One of the two WLAN operating modes that can be selected when using the Nokia D311 PC card. With this configuration option, users can set up a wireless local area network where wireless stations can send and receive data directly with each other without WLAN access points. This type of network is sometimes called a peer-to-peer network.
Glossary Infrastructure One of the two WLAN operating modes that can be selected when using the Nokia D311 PC card. With this configuration option users can set up a wireless local area network where wireless stations communicate with wired and wireless stations through a WLAN access point. Network operator A network operator maintains a cellular telecommunications network in a specific area. Several network operators may have overlapping networks.
Glossary Security code The security code is supplied with the PC card. It protects your PC card against unauthorized use. Keep the code secret and in a safe place, separate from the PC card. If you key in an incorrect security code five times in succession, the PC card will not accept the correct code for the next five minutes. Short message See “Text message”. SIM card Subscriber Identity Module card. A small plastic card with an embedded integrated circuit.
Glossary WLAN Wireless Local Area Network. A local area network in which radio links are used to connect devices instead of physical cables. WLAN access point Physical device that connects wired and wireless networks together.
Index Index A counters.................................................... 20, 34 creating ad hoc networks.................................... 17 contacts .................................................. 46 installation disks................................... 36 network connections.................... 14–16 personal WEP keys ............................... 40 profiles ............................................. 21–23 reports, See reports shared WEP keys ...................................
Index history .............................................................. 34 personal WEP keys................................ 40 pictures ................................................... 45 profiles.............................................. 23–26 security settings.................................... 32 shared WEP keys ................................... 39 WLAN settings......................... 23–25, 32 ending network connection........................ 17 exporting personal WEP keys...........
Index sending as text message..................... 27 Profiles page ............................................ 20–27 PUK code ......................................................... 33 establishing..................................... 14–16 establishing automatically................. 28 network profiles, See profiles Nokia Short Messaging................................ 41 R O radio channels................................................ 24 removing contacts .......................................
Index traffic ............................................................... 34 transmission rates......................................... 26 transmitting data ............................................. 4 troubleshooting ............................................. 49 hardware ................................................ 50 installation............................................. 48 network................................................... 49 resources ..........................................
Nokia One-Year Limited Warranty Nokia One-Year Limited Warranty Nokia Inc. (“Nokia”) warrants that this PC card (“Product”) is free from defects in material and workmanship that result in Product failure during normal usage, according to the following terms and conditions: 1 The limited warranty for the Product extends for ONE (1) year beginning on the date of the purchase of the Product.
Nokia One-Year Limited Warranty Consumer will be responsible for any expenses related to reinstallation of the Product. e) Nokia will repair the Product under the limited warranty within 30 days after receipt of the Product.