User's Manual

Chapter 5: Troubleshooting 33
Your network has a limited amount of bandwidth for transmitting data. As more
computers access your network at the same time, the bandwidth must be
divided among all computers. By reducing the number of programs accessing
your network at the same time, you can increase the speed at which data is
transmitted across your network.
You might nd that you need more bandwidth to use all of your computers at the
same time on the network. If your connection is still too slow, contact your ISP
to verify that there are no problems with your connection, such as scheduled
maintenance, line issues, or other problems. If you are still not satised with
your connection speed, you might want to inquire about upgrading to a faster
connection.
I am having problems running a networked program or multiplayer
game on my network or the Internet.
Some networked applications might not be working as expected on your local area
network (LAN). Symptoms of the problems vary and can include the following:
O
Problems connecting to an application after the base station is installed.
O
Disconnections while using an application.
O
Problems sending or receiving audio and video.
O
Problems connecting more than one computer to an online application
simultaneously.
O
Delays, or lag, while running a multiplayer game on several computers at once.
O
Game crashes.
O
Delays, or lag, while playing a game over the Internet.
Several troubleshooting steps addressing these issues are listed below, with
solutions to the most common problems listed rst.
O
Make sure that the rest of your network is functioning correctly. Verify that
you can access the Internet from other computers on your network. If other
computers also cannot access the Internet, the problem might be with your
base station, modem, or Internet service provider (ISP). See the following
troubleshooting steps for more information.
If this network does not have an Internet connection, verify that all computers
are in the same workgroup and can see each other on the network. You can
use the Broadband Network Utility to view all the computers in your workgroup
and check your workgroup name. For more information about the Broadband
Network Utility, see Chapter 3, “Network Activities.”
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