User's Manual

Appendixes 47
Support Info
Online:
In the United States, visit http://support.microsoft.com
In Canada, visit Microsoft Canada Online
For all other regions, visit http://support.microsoft.com/contact and
select your country of residence
Phone
Support:
In the United States, call In the United States, call [phone]
In Canada, call [phone]
For all other regions, see our International section below.
Note: Toll charges may apply in both cases.
TTY Users: Microsoft text telephone (TTY/TDD) services are available at
In Washington State, call [phone]
In the United States, call [phone]
In Canada, call [phone]
For all other regions, see our International section below.
Conditions:
Microsoft’s support services are subject to then-current prices, terms,
and conditions, which are subject to change without notice.
Regulatory Information
United States Radio and TV Interference Regulations
This device complies with Part 15 of the U.S. Federal Communications Commission (FCC) rules.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The Microsoft hardware device(s) that accompanies this software can radiate radio frequency (RF)
energy. If not installed and used in strict accordance with the instructions given in this User’s Guide, the
device may cause harmful interference with other radio-communications devices (for example AM/FM
radios, televisions, baby monitors, cordless phones, etc.). Any cable that is connected to the device
must be a shielded cable that is properly grounded. There is, however, no guarantee that RF interference
will not occur in a particular installation.
Your Microsoft hardware device has been tested, and it complies with the limits for a Class B digital
device in accordance with the specications in Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful RF interference in a residential installation.
To determine if your hardware device is causing interference to other radio-communications devices,
disconnect the device from your computer. If the interference stops, it was probably caused by the
device. If the interference continues after you disconnect the hardware device, turn the computer off
and then on again. If the interference stopped when the computer was off, check to see if one of the
input/output (I/O) devices or one of the computer’s internal accessory boards is causing the problem.
Disconnect the I/O devices one at a time and see if the interference stops.
If this hardware device does cause interference, try the following measures to correct it:
O Relocate the antenna of the other radio-communications device (for example AM/FM Radios,
televisions, baby monitors, cordless phones, etc.) until the interference stops.
O Move the hardware device farther away from the radio or TV, or move it to one side or the other of the
radio or TV.
O Plug the computer into a different power outlet so that the hardware device and radio or TV are on
different circuits controlled by different circuit breakers or fuses.
O If necessary, ask your computer dealer or an experienced radio-TV technician for more suggestions.
You may nd helpful information about interference issues at the following FCC Web site: http://
www.fcc.gov/cgb/consumerfacts/interference.html, or call the FCC at 1-888-CALL FCC to request from
the operator “Interference and Telephone Interference” fax sheets.
X1026439_APX.indd 11/19/2003, 8:36 AM47