User Manual

Troubleshooting
143
•Select Multimedia reception→Off - if you want to ignore all
incoming multimedia messages. After this change, the phone will
not make any network connections related to multimedia
messaging.
Messaging
• Q: Why can’t I select a contact?
A: If you cannot select a contact in the Contacts directory, the
contact card does not have a phone number or an e-mail address.
Add the missing information to the contact card in the Contacts
application.
Calendar
• Q: Why are the week numbers missing?
A: If you have changed the Calendar settings so that the week starts
on a day other than Monday, then the week numbers are not shown.
Browser Services
•Q: No valid access point defined. Define one in Web settings.
A: Insert proper browser settings. Contact your service provider for
instructions.
Log
• Q: Why does the log appear to be empty?
A: You may have activated a filter, and no communication events
fitting that filter have been logged. To see all events, select
Options→Filter→All communication.
PC connectivity
• Q: Why do I have problems in connecting the phone to my PC?
A: Make sure that Nokia PC Suite is installed and running on your
PC. See the Quick Guide for Nokia PC Suite . For further information
on how to use Nokia PC Suite, see the help function on PC Suite or
visit the support pages at www.nokia.com/support.
Access codes
• Q: What is my password for the lock, PIN, or PUK codes?