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NOTICES

Information and views expressed in this document, including URL

and other Internet Web site references, may change without notice.

This document does not provide you with any legal rights to any

intellectual property in any Microsoft product. You may copy and

Microsoft Corporation. Surface and Windows 10 Pro are trademarks

of the Microsoft group of companies. The Bluetooth

word mark

and logos are registered trademarks owned by Bluetooth SIG,

Inc. and any use of such marks by Microsoft Corporation is under

license. All other trademarks are property of their respective owners.

SUMMARY OF MANUFACTURER’S

LIMITED HARDWARE WARRANTY

& AGREEMENT (WITH BINDING

ARBITRATION AND CLASS ACTION

WAIVER IN THE U.S.)

Microsoft warrants that the Microsoft Product will not malfunction

under normal use conditions for one year from the date of original

purchase from an authorized retailer. The warranty excludes normal

wear and tear, cosmetic damage, damage caused by external causes

including being dropped, exposed to liquid, inadequate ventilation,

use not in accordance with Microsoft’s instructions, hacking, viruses

or other malware, and damage caused by repairs or modiÀcations

by someone other than Microsoft or a Microsoft-authorized service

provider. If your local law gives you any implied warranty,

including of merchantability, its duration is the same as this

warranty. Some states or provinces do not allow limitations

on how long an implied warranty lasts, so the above limitation

may not apply to you. To obtain warranty service, Àrst use the

troubleshooting tips at

support.microsoft.com. If they do not solve your problem, follow the

online process at support.microsoft.com. 1-800-MICROSO

(642-7676) also gives information on how to get service.

Other exclusions and limitations apply. Please read the entire Limited

Warranty & Agreement at support.microsoft.com/warranty. By

purchasing or using the Microsoft Product, you agree to its terms.

If you live in or, if a business, your principal place of business is

in the United States, please read the binding arbitration clause

and class action waiver in Section 11 of the Limited Warranty &

Agreement at aka.ms/hw‑warr‑arbitration. It affects how disputes

concerning your Microsoft Product, its price, advertising, marketing,

communications, your purchase transaction, billing, or the Limited

Warranty & Agreement are resolved. It binds you and Microsoft. Parts

of the arbitration clause are described below.

Any dispute not resolved by informal negotiation or in small

claims court will be resolved only by individual binding

arbitration under the Federal Arbitration Act before a neutral

arbitrator whose decision will be Ànal—not before a judge or

jury, and not in a class action lawsuit, class-wide arbitration,

private attorney‑general action, or any other proceeding

where someone acts in a representative capacity. Individual

proceedings may not be combined without the consent of

all parties. The American Arbitration Association will conduct the

arbitration under its Consumer or Commercial Arbitration Rules.

Section 11 of the Limited Warranty & Agreement contains the rest of

the terms, instructions, and forms for notifying Microsoft of a dispute

or commencing arbitration.

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