Datasheet
Wipro Product Strategy & Architecture Practice
Managing Mobile Devices using System Center Mobile Device Manager 2008
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Management-related TCO Savings
Survey results indicated that MDM administrative labor required to perform tasks such as device
enrollment, provisioning, and maintenance is signicantly lower than that required by competitive
solutions.
One of the IT Pros interviewed is a current MDM administrator and had previously been a RIM BES
administrator. The respondent reported that MDM reduced his operational administrative labor hours
by a ¼ FTE for every 500 mobile devices managed. He also expected mobile device administrative
eciency to further increase as his corporation deployed additional mobile applications to the
workforce.
As shown in Figure 2, reductions in Management costs attributed for approximately 40% of the MDM
TCO savings when compared to RIM. The majority of the management cost saving are derived by
the reduced labor required to administer mobile devices after the devices have been enrolled and
provisioned. This reduction accounted for 25% of the TCO savings over 1 year and 36% savings over
3 years. The remaining savings resulted from a reduction in labor required to plan, install and deploy
mobile device servers and enroll and provision mobile devices.
Microsoft has engineered MDM as an extension to existing IT systems management tools, such as
Active Directory and Windows Server Update Service (WSUS), specically to help IT organizations
streamline the processes require to manage mobile devices. These survey results validate Microsoft’s
approach.