MicroWin 2000EX Operating Manual September, 2002 MicroWin 2000EX Rev B For S1000EX Dialer Proprietary Notice: This document and the subject matter hereto are the property of MICROTEL, Inc. and shall not be reproduced or copied or used for the purpose of manufacturing or sale of apparatus, except by written permission of MICROTEL. MICROTEL 206 West Judge Perez Drive Chalmette, Louisiana 70043 504/276-0571 Fax: 504/276-0574 www.microtel-inc.com Microtel2@aol.
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MicroWin 2000EX Manual Record of Changes Rev A Date January 2002 March 2002 B September 2002 Changes Original Document Sheet 68, Changed command from 0*50* to 0**50* Completely Revised - iii - Submitted By Berk Ehret
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MicroWin 2000EX Manual Table Of Contents Introduction Dialer Requirements 1 2 Upgrading a Series 1000 Dialer System Requirements Software Installation Starting MicroWin 2000EX 2 3 4 5 Serial Number........................................................................................................................ 5 Exiting MicroWin 2000EX Menu Options 5 6 Menu Bar ...............................................................................................................................
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MicroWin 2000EX Manual Introduction Thank you for choosing MicroWin 2000EX. MicroWin 2000EX is a software supplement for Microtel Series 1000EX dialers. This is a man-machine interface in Windows from which one can monitor and configure one or more Series 1000EX dialers. This software doesn’t completely replace the need for a touch-tone telephone. It simply gives the user an easier, more visual method of accessing a S1000EX dialer’s status and configuration.
MicroWin 2000EX Manual Dialer Requirements MicroWin 2000EX software will only work with Series 1000EX dialers. Upgrading a Series 1000 Dialer A S1000 dialer must be returned to the factory for an upgrade in order to work with MicroWin 2000EX software.
MicroWin 2000EX Manual System Requirements • • • Windows 95, Windows 98, Windows Me, Windows NT, and Windows XP Compatible 32 Megabytes of RAM At least 10 Megabytes of space on the computer’s hard drive Computer Speed With a 486, expect it to be a little slow. With a low-end Pentium-75, performance is acceptable. With a Pentium-100 or better, performance will be quite nice. Requirements Connecting Remotely Using a Modem Connecting remotely will be done with a 300 to 2400 baud Hayes-compatible modem.
MicroWin 2000EX Manual Software Installation Windows 95 / 98 / ME / XP / NT / Before installing the software, check to make sure that all other programs are closed. This includes all TSRs, like the Microsoft Office quick toolbar. If this is not the first time installing MicroWin 2000EX, it will need to be either installed to a different directory, or first the old MicroWin 2000EX directory (default is C:\Program Files\MWIN2000EX) will need to be unistalled and deleted.
MicroWin 2000EX Manual Starting MicroWin 2000EX Serial Number The first time MicroWin 2000EX is started, it will prompt you to enter the serial number. The serial number is located on the “MicroWin 2000EX Setup Instructions” sent with MicroWin 2000EX software. Once the serial number is accepted, MicroWin 2000EX will run. It will only ask for the serial number the first time you attempt to run the program. To run MicroWin 2000EX, select the Start button then Programs.
MicroWin 2000EX Manual Menu Options Menu Bar This is located on the top of a form right under the title bar. The following are brief descriptions of what they are for. File New Project Type the name of the New Project to be added. Standard filename format must be used, no periods are acceptable in a file name and the name is limited to 15 character and spaces. Rename Project A project must be selected prior to renaming it.
MicroWin 2000EX Manual Format All Channels Displays all channels 1 thru 41. Used Channels Displays only configured channels. View Archive Displays transferred Archives. SnapShots Displays taken SnapShots. Window Cascade Arranges the various projects in a cascaded fashion. Arrange Minimized Minimized the various projects along the left border of the desktop.
MicroWin 2000EX Manual Tools Log Modem Selecting this will create a file named Dial_Debug.txt that will log all MicroWin 2000EX actions. The file will be located in the MWin2000EX directory in the Debug folder. Reset Dialer Warning: Selecting this will reset the S1000EX dialer to factory default. You must be connected to a S1000EX for this to work. Help About Dialer Displays S1000EX dialer information. About MicroWin Displays MicroWin 2000EX Version and Serial Number.
MicroWin 2000EX Manual Edit MicroWin Enable or Disable Auto Answer or Callouts.
MicroWin 2000EX Manual Setup MicroWin 2000EX to Connect to a S1000EX MicroWin 2000Ex can connect to a S1000EX in two different ways, Modem or Local. You must choose the appropriate Com Port (1-4) and Com Type (Modem or Local). Start MicroWin 2000Ex and select the Edit MicroWin tab. Select the appropriate Com Port. Com Port Com Ports 1-4 correspond to the 4 computer ports on your computer. Most computers have at least Com1 and Com2.
MicroWin 2000EX Manual NOTE: When selecting the Com Type MicroWin 2000EX will show default settings on the Setup COM Port form. In most cases these default settings will work. Modem This port will be used to connect MicroWin 2000EX through a telephone line to a S1000EX with a modem. NOTE To connect MicroWin 2000EX to a S1000EX, the S1000EX will need to be put in Data Answer Mode. To enable it, type the command 0**581*. This will allow the dialer to answer as a modem.
MicroWin 2000EX Manual Init String 1: Default: AT&F&C1&M0 Init String 2: Default: Init String 3: Default: The Dial String is sent to the modem appended with the phone number that is getting called. The default is ATDT. The Answer String is sent to the modem when MicroWin 2000EX senses that the phone is ringing. It causes the modem to answer the phone. The default is ATS0=2. The Hangup String is sent to the modem when a normal drop in DTR doesn’t hang the modem and dialer up.
MicroWin 2000EX Manual Connect MicroWin 2000EX to a S1000EX Select the project by clicking in the blue background of the project’s title bar. To open the New Project, left click in the small square in the upper right corner of the New Project’s title bar. Connect to the dialer either Local or Modem. Select the Communications tab on the desktop and assuming the correct port has been chosen. Select Connect.
MicroWin 2000EX Manual Realtime Data Form ACK ALL When MicroWin 2000EX connects to a dialer depressing this button on the real time page acknowledges all channels that are presently in the alarm state. ACK The ACK button is available on any channel configured to call on alarm. Should MicroWin 2000EX be connected locally or be called by a dialer which has an alarm condition simply press the ACK button to acknowledge the alarm.
MicroWin 2000EX Manual The channel is setup to follow another channel’s state. Its state depends on the channel that it’s following. Type This tells the type of this channel.
MicroWin 2000EX Manual Audible Alert When a dialer is setup to call MicroWin 2000EX to announce an alarm condition, a horn is heard along with the appropriate flashing channel. To silence the horn, press the Silence button. .
MicroWin 2000EX Manual Editing a Dialer Configuration This section will go over how to edit an S1000EX dialer configuration. It will show how to move around the dialer configuration forms and tell what this information means. With MicroWin 2000EX running, a list of the projects that are currently in the system will be displayed. Select the project by clicking in the blue background of the project’s title bar. In this example, New Project will be configured. Select the Edit Dialer tab.
MicroWin 2000EX Manual Edit Dialer Menu The different sections of a configuration include the System Setup, Calendar Setup, Telephone Setup, Point Setup, and Archiving Setup. System Setup: Setup system level information for an S1000EX such as Dialer Name, Phone Number, Ring Count, Access Code, etc. Point Setup: Edit how the I/O Points are configured on the dialer.
MicroWin 2000EX Manual System Setup On the Edit Dialer tab, click the System Setup button. The System Menu will be displayed. In the title bar, the name of the currently edited entry will be displayed. The following is a list of the settings that will be configured using this form. Each gives a description of what the field is used for. System Name This is a 16 character descriptor for the configured dialer.
MicroWin 2000EX Manual In 10ths of a second, this is the delay time that will occur from the time a dialer command is typed in with a touch-tone phone to the voice response that will follow. It is also used to put pauses in some of the longer voice messages. Intercall Delay (Hour : Minutes) This is the time that the dialer will wait between each successful callout.
MicroWin 2000EX Manual Save / Default / Restore / Cancel At the bottom of the form, there are the standard Save/Default/Restore/Cancel buttons. Save will save the edits that were made and close the form. Default will reset all the settings back to the system defaults. A dialog will ask if this is the desired action. Whenever this form is opened, all the current settings are remembered in a temperary buffer. Restore will reset all the settings back to these remembered settings when the form was opened.
MicroWin 2000EX Manual Point Setup On the Edit Dialer tab,, click the Point Setup button. The Point Menu will be displayed. In the title bar, the name of the currently edited entry will be displayed. This form is used to see an overview of point configuration that has currently been programmed. Each point has a Point Name descriptor and a Type that tells how the channel is setup. Edit Selected To edit a point, select one of the points in the list box and then click on the Edit Selected button.
MicroWin 2000EX Manual This form is used to edit this point’s settings. Point Number # Tells what I/O Point is currently being edited. Name This is a 16 character descriptor for this I/O Point. This is simply a label to help describe what the point is monitoring. It will be displayed on dialer Fax reports, Print reports, and on MicroWin 2000EX Realtime Data forms and reports. Type This tells the dialer how to treat this I/O Channel.
MicroWin 2000EX Manual Whenever an Input Type is programmed to Call on an alarm condition and such a condition occurs, this channel will try to report the alarm condition that has occurred to the phone numbers that are in its Telephone List. The numbers that are in this list will be called in order until this channel alarm becomes acknowledged. The following are the programmable channel Input Types: Normally Open Digital Input These channel inputs are reported as either Open or Closed.
MicroWin 2000EX Manual A Alarm channel will cause alarm call outs when an alarm conditions occurs. If the alarm condition clears without being acknowledged, the dialer channel will now indicate that its status is ‘Now Normal.’ When a channel setup as Call On Alarm goes into alarm and gets acknowledged, i.e. someone learned of the alarm and commanded the dialer to stop making alarm call outs, the channel status will be ‘Acknowledged.
MicroWin 2000EX Manual Analog Output To set the output state of the Analog Output Channel you must be connected. Select the button in the State column for the desired channel. The following form will be displayed. To change the Output Value, either drag the scroll bar until the desired value is displayed in the Output Value field or simply type in the value right in the Output Value field.
MicroWin 2000EX Manual The following describes the five types of Follow Channels: 1) Follow Channel’s State Whenever the followed channel’s state changes, opens or closes, this output will do the same, open or close, respectively. If the followed channel is an analog channel, this output will be closed only while the analog is in a fault condition (above high setpt or below low setpt).
MicroWin 2000EX Manual For all Digital Channel Types, the administrator has the ability to set how a channel’s state will appear when reading an open or closed signal for a channel while using MicroWin 2000EX. There are four labeling options: Open-Closed, OFF-ON, 0-1, and Custom Labels. The first 3 (Open-Closed, OFF-ON, 0-1) are predefined ways of labeling the Open and Closed states for a channel. The left string represents the open value and the right string represents the closed value.
MicroWin 2000EX Manual be used to monitor oil temperatures, barring temperatures, etc. The temperature range is -50° F to 350° F. For more information, contact Microtel. The readings from an RTD Input are not linear. These two types have been supplied to provide an easy way to get an accurate scale transformation since they are not linear. Scaled is used when something other than the predefined options is needed.
MicroWin 2000EX Manual Calendar Setup On the Edit Dialer tab, click the Calendar Setup button. The Calendar Menu will be displayed. In the title bar, the name of the currently edited entry will be displayed. The following is a list of the settings that can be configured using this form. Each gives a description of what the field is used for. Calendar Name This is a 50 character descriptor for the Calendar configuration. This is simply a label to help describe how the calendar information is programmed.
MicroWin 2000EX Manual There is an easy way to set Every Day or just Weekdays to a particular call at time. Simply enter the time in the box shown below and click on the button next to the Every Day label or Weekdays label. This will update the days appropriately. Call Periods A dialer’s call outs can be limited to certain times of the day. For a particular day, it can be Enabled or Disabled between the programmed time frame.
MicroWin 2000EX Manual Archiving Setup On the Edit Dialer tab, click the Archiving Setup button. This will display the Archive Menu. This form allows all information about a dialer’s archiving to be configured. The following is a full description of archiving. What is Archiving? Archiving is the ability to collect specific events as they occur. This data can later be used to keep past records of alarm conditions, flow readings, tank levels, or anything that can be monitored.
MicroWin 2000EX Manual be transferred to MicroWin 2000EX. Once in MicroWin 2000EX, the data can be reviewed, printed, etc. What is an Archive? An archive is a recorded event that has previously occurred. Each archive is time stamped and stored along with pertinent information to tell what caused the event. All channel events contain the channel’s current status to show what the current monitored condition was when the archive event took place.
MicroWin 2000EX Manual This is a useful type of archiving when all the operator is concerned with is finding out when certain events occur. For example, finding out when and how long a pump motor has run, or determining when and how often a tank is being filled/emptied. Time Archiving When Enabled, a channel’s status events will be recorded at some time interval (See Archive Interval below). Two types of events will be recorded: First Time Archive and subsequent Time Archives.
MicroWin 2000EX Manual If the Max Archives goes down, this channel will only keep the newest archives to fill in the new channel archive size. The rest of the archives will be deleted. Status or Time Archiving Changes Enable Status If either changes the Enable Status, an archive will be recorded specifying what has changed. If Time Archiving is now Enabled or Time Interval has changed, it will start again with another First Time Archive.
MicroWin 2000EX Manual Telephone Numbers On the Edit Dialer tab, click the Telephone Setup button. The Phone Number Menu will be displayed. In the title bar, the name of the currently edited entry will be displayed. This form is used to see an overview of phone numbers that are currently entered into the system. Each phone number has a Name descriptor, a Phone Number that is to be called, and the Type of Call which just tells how the call is setup.
MicroWin 2000EX Manual This form is used to edit the phone number settings. Phone Number Tells what telephone number is currently being edited. Name This is a 50 character descriptor for this telephone number. This is simply a label to help describe what the telephone number is going to call. Phone Number This is the phone number that will actually be dialed when a call out is made. Callout Type (Voice/Fax/Modem) This shows how the phone number is currently programmed.
MicroWin 2000EX Manual Send Config After editing a new configuration or making changes to a old one these changes must be sent to the S1000EX. MicroWin 2000EX can send any and all settings that particular project has except the voice messages. MicroWin 2000EX must be Polling (connected) to Send Config. Select the Send Config button on the bottom right of the Realtime Data Page. The following form will be shown. Enter the Access Code and choose OK. The factory default access code is 1234.
MicroWin 2000EX Manual Select the check boxes for the Send Selection choices, then select Send.
MicroWin 2000EX Manual Get Config MicroWin 2000EX can retrieve any and all settings that particular project has except the voice messages. If you have a S1000EX already configured you can Upload its configuration. MicroWin 2000EX must be Polling (connected) to Get Config. Select the Get Config button on the bottom right of the Realtime Data Page. The following form will be shown. Enter the Access Code and choose OK. The factory default access code is 1234.
MicroWin 2000EX Manual After the Access Code is accepted the Upload from Dialer form will be shown. Select the check boxes for the Receive Selection choices, then select Upload. When completed, the Upload form will be shown. Select Yes or No.
MicroWin 2000EX Manual Setup S1000EX to Call MicroWin 2000EX If you want a particular dialer to call a MicroWin 2000EX to report some alarm condition, a special telephone escape sequence will need to be added to the telephone number. The escape sequence *990 code should be placed at the beginning of the telephone number. It will be needed in order for the dialer to know that it is calling a MicroWin 2000EX System.
MicroWin 2000EX Manual Archives What is Archiving? Archiving is the ability to collect specific events as they occur. This data can later be used to keep past records of alarm conditions, flow readings, tank levels, or anything that can be monitored. While the dialer is monitoring events in the field, archiving can be used to take out the guess work of what is actually happening, even when there isn’t anyone at the sight monitoring how the system is actually working.
MicroWin 2000EX Manual The Status Window will show the transfer progress. Once the archives have been retrieved from a dialer, they are removed from the dialer’s memory To automatically collect Archives see Polling Mode page 55 View Transferred Archives Now that the archives have been received from the dialer, the last step in this overview of collecting archives is to view these received archives. Select View, Archive menu option from the menu bar.
MicroWin 2000EX Manual Click on the View Archives button for the desired channel. The Archive View form displays the archives for a particular channel. While on this menu, the user can easily view all the archives that have been recorded for a particular channel. To scroll up and down the current list of archives, use the arrows on the right of the archive data. Selected Archive Records While viewing the channel archives, there are selected and unselected archives.
MicroWin 2000EX Manual Select/Unselect All Selects or unselects all records that are currently viewed, respectively. Print Selected Archives Takes all records that are currently selected and prints up a tabular report on this information. When Print Selected is clicked, the user will have the option to Print a Normal or a Condensed report. The Normal report will give more space between individual records, while the Condensed report will print many more records on a single page.
MicroWin 2000EX Manual Selecting a Time Frame Once a number of records have been downloaded to the database from the dialer, searching for information for a particular time can be quite daunting. This time frame feature lets this search be easily narrowed. The Selected Time Frame works along with the Selected Viewed Archives (see above) to determine which archives are the current viewed archives. Select one of the following Time Frames. Show All - Shows all archives for this channel.
MicroWin 2000EX Manual Delete Selected, this feature will delete all selected records. Copy to Clipboard, after selecting the records of choice, select the Copy to clipboard button,open Excel or Word and paste the records of choice. Individual records may be selected by using the check box to the left of each record. This data can be viewed at a later time by selecting view on the desktop and choosing Archive from the drop down box.
MicroWin 2000EX Manual Snapshots What is an Snapshot? While an entry and dialer are connected, a recorded snapshot can be taken. An entry can be setup to automatically call to its dialer and record a snapshot or a user can manually connect up and record some number of snapshots. Also, when a dialer alarm call-in occurs, it connects up and sends a snapshot and hangs up. Transfer Snapshots Select the project by clicking in the blue background of the project’s title bar.
MicroWin 2000EX Manual Snapshot Menu Actions When a snapshot is taken, it is first put into the Unselected Snapshots list. This list contains those snapshot records that the user isn’t planning to perform actions on. The following actions are done to move the records between these two lists. Move all snapshots from the Unselected Snapshots list over to the Selected Snapshots list. Move only the highlighted record in the Unselected Snapshots list over to the Selected Snapshots list.
MicroWin 2000EX Manual This form allows the user to view the selected snapshot data. The snapshot viewed corresponds to the Time Stamp at the top of the form. This tells the user the current time that was on the dialer when the data was transmitted. Snapshot Status Data The status information displayed here corresponds to the data that was on the dialer at the time the information was transferred from the dialer.
MicroWin 2000EX Manual Polling Mode MicroWin 2000EX can be set to automatically call any dialer and collect Snapshots and Archives. To use the Polling Mode, the Callouts button on the Edit MicroWin tab will need to be Enabled. On the desk top enlarge the project of choice by clicking on the small box in the upper right corner of the selected project. The Snapshots or Archive is Enabled by placing a check in the appropriate checkbox.
MicroWin 2000EX Manual received. After it is finished, if no other transfer actions are currently set, MicroWin 2000EX will disconnect from the dialer.
MicroWin 2000EX Manual Appendix A – Troubleshooting This section could be looked at when Com Errors are occurring. Problem: When I try to connect Local to my dialer, MicroWin 2000EX never finds the dialer. What’s wrong? In This Order: 1) Make sure that no other program is using this ComM Port. 2) Make sure that the dialer is turned on and is a S1000EX . 3) Make sure that correct Com Port is setup as Local in MicroWin 2000EX.
MicroWin 2000EX Manual Appendix B – Important Things to Remember Enabling/Disabling an projects’s automatic Snapshots and Archives only changes how the entry is handled while in Polling Mode. A user can still connect to a dialer whether these are enabled or disabled. While in Polling Mode, MicroWin 2000EX will still accept call-ins from the associated dialer. Dialers that are to be called from MicroWin 2000EX need to be put in Data Answer Mode (0**581*).
MicroWin 2000EX Manual Appendix C – Answers to Frequently Asked Questions Q. I have several dialers in my system that are setup to call MicroWin 2000EX, but I rarely receive any call-in data from them, even though I know that they are receiving alarms that should be triggering call-ins. A. >It is possible that the Poll Intervals for the MicroWin 2000EX entries are too small compared to the number of entries in the system.
MicroWin 2000EX Manual USERS MANUAL ERROR REPORT Error Description(s): Reports of any errors found in the manual are appreciated. They can be mailed to: MICROTEL 206 West Judge Perez Drive Chalmette, LA 70043 Attention: MicroWin 2000EX Manual Or Faxed to (504) 276-0574 e-mailed To Microtel2@aol.
