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NewStream User Guide and Technical Manual
Software Upgrade Process
The following procedure must be strictly adhered to when you are issued an upgrade for
the latest fi rmware.
1. Copy NewStream software fi le [.nsu fi le type] to the root of a partitioned USB fl ash
drive [data stick].
2. Insert the fl ash drive in the USB port on NewStream’s front panel
3. Press the IDU button on NewStream’s touchscreen and swipe to the IDU Version
touchscreen [refer to Figure 8].
4. Press the Update File fi eld until the most current version of NewStream’s software
is displayed.
5. Press the Update button to start the upgrade.
6. Press Confi rm if the version shown in the Update File entry fi eld is correct.
7. Next, observe that NewStream’s Logo appears with an Upgrading Software
message.
8. Do not remove the USB fl ash drive until the Update Complete message is
displayed.
NewStream will restart automatically.
9. Allow this process to repeat and check that the ODU upgrade .nsu is shown in the
Update File fi eld, should you also be updating the Cellular ODU.
NOTE: When upgrading NewStream software, you must use the USB fl ash drive and
front panel operation. While the software upgrade occurs, the IDU front panel OLED
buttons and 16x2 Frequency and Preset displays will be unlit and the touchscreen will
display the message: Software Update In progress, DO NOT POWER-OFF.
System Failure Recovery Process
If NewStream refuse to restart, the following process can be used to recover system
functionality.
1. Copy NewStream software fi le [recovery.nsu fi le] to the root of a partitioned USB
fl ash drive. It will be the only fi le at the drive root.
2. Insert the USB drive into the front panel port and apply power to the IDU.
3. Press buttons K: Antenna Polarity Selection Switch and M: RF Band Selection
Switch simultaneously and hold for at least 5 seconds [refer to Figure 5]. Wait until
the System Recovery Mode: Upgrading Software message is displayed on the
touchscreen.
4. Insert the fl ash drive and wait for at least 30 seconds. System Recovery Mode:
Upgrading Software message will be displayed.
5. Next, observe that
NewStream’s Logo page appears with an Upgrading Software
message.
6. Do not remove the USB fl ash drive until the Update Complete message is
displayed.
NewStream will restart automatically.
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