User Manual Part 1

1
Introduction 1-1MTX5000 User and Technical Manual
Introduction
1.1 For Whom It’s Written
This manual is intended for use by qualified operators, installers,
and service personnel. Users of this manual should already be
familiar with the basic concepts of radio, video, and audio.
1.2 Related Documents
• MTX5000 Preset Settings (part no. 400558-1)
• Glossary of Terms and Abbreviations (part no. 400576-1)
• Channels and Frequencies Technical Information (part no.
400580-1)
1.3 Ordering Documentation
Any of the above manuals may be ordered by contacting MRC
Customer Service:
Business Hours: Monday - Friday
8:00 AM - 5:00 PM Eastern Time (US)
(0800 - 1700 hrs US ET)
Telephone: [phone] (Press 3)
+1.978.671.5700 (Press 3)
E-mail: [e-mail]
When contacting Customer Service, please have the following
information available:
• Model number and serial number of the unit. This is
located on a label on the right-hand side of each unit.
• Approximate purchase date.
1.4 Calling for Service
MRC Technical Support is available 24 hours a day, 7 days a
week. During regular business hours you can reach our expert
staff directly.
Business Hours: Monday - Friday
8:00 AM - 5:00PM Eastern Time (US)
(0800 - 1700 hrs US ET)
Telephone: [phone] (US and Canada)
+1.978.671.5929
E-mail: [e-mail]
After regular business hours and on weekends and holidays, you
can also reach our expert staff as follows:
Telephone: [phone] (US and Canada)
+1.978.671.5929
Your call will be automatically forwarded to the on-call Technical
Support specialist.
When contacting Technical Support, please have the following
information available:
• Model number and serial number of the unit. This is
located on a label on the right-hand side of each unit.
• Approximate purchase date.