User Manual

Table Of Contents
1
Introduction 1-1PTX-PRO User and Technical Manual
Introduction
1.1 For Whom It’s Written
This manual is intended for use by qualified operators, installers,
and service personnel. Users of this manual should already be
familiar with the basic concepts of radio, video, and audio.
1.2 Related Documents
Van Portable Systems User and Technical Manual
(part no. 400522-1)
Glossary of Terms and Abbreviations (Part No. 400576-1)
1.3 Ordering Documentation
Any of the above manuals may be ordered by contacting MRC
Customer Service:
Business Hours: Monday - Friday
8:00 AM - 7:00 PM Eastern Time (US)
(0800 - 1900 hrs US ET)
Telephone: 800.490.5700 (Press 3)
+1.978.671.5700 (Press 3)
E-mail: customerservice@mrcbroadcast.com
When contacting Customer Service, please have the following
information available:
Model number and serial number of the unit. This is
located on a label on the bottom of each unit.
Approximate purchase date.
Firmware version, which appears on the PTX-PRO
alphanumeric display at startup.
- OR -
Firmware version(s) displayed on the Main page of the
MRC Radio Configurator (Configurator), when the
Configurator software is connected to the PTX-PRO.
1.4 Calling for Service
MRC Technical Support is available 24 hours a day, 7 days a
week. During regular business hours you can reach our expert
staff directly.
Business Hours: Monday - Friday
8:00 AM - 5:00PM Eastern Time (US)
(0800 - 1700 hrs US ET)
Telephone: 888.777.9221 (US and Canada)
+1.978.671.5929
E-mail: technicalsupport@mrcbroadcast.com
After regular business hours and on weekends and holidays, you
can also reach our expert staff as follows:
Telephone: 888.777.9221 (US and Canada)
+1.978.671.5929
Your call will be automatically forwarded to the on-call Technical
Support specialist.
When contacting Technical Support, please have the following
information available: