Warranty conditions

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 negligence, malfeasance, recklessness, accident, abuse, misuse, power interruptions, power surges, theft,
vandalism, animal or insect infestation, rust, dust, corrosion, exposure to weather conditions, floods, natural
disaster, any act of nature or any other peril originating from outside the Miele Product or any force majeure.
• Any loss or damage resulting from any cause other than normal use and operation of the Miele Product in
accordance with the manufacturer’s specifications and the owner’s manual, or any utilization of the Miele Product
that is inconsistent with either its design or the way the manufacturer intended it to be used;
• Any damage to Miele products used in mobile (other than marine) or aeronautical purposes;
• Any damage to the Miele Product resulting from the use of non-genuine Miele parts or from components not
contained with the housings of the Miele Product, such as electrical wiring, water or gas piping, hoses, ductwork,
drains and the like;
• Any damage or defect resulting from improper ventilation, reconfiguration or improper movement of the Miele
Product, including any failure to place the Miele Product in an area that complies with the manufacturer’s
published space or environmental requirements;
• Miele Products installed in cabinetry and other types of built-in applications, unless the owner makes it accessible
to the service technician; provided that Miele is not responsible for the dismantling or reinstallation of fixed
infrastructure when removing or returning repaired or replaced Miele Product(s) into a custom installation;
• Any damage to, or loss or replacement of, any consumable items, such as water filter cartridges;
• Any damage to the Miele Product or its accessories caused by corrosive solvents, chemicals, or soils;
• Any discoloration, stain, scratch, dent or other cosmetic imperfection that does not affect the function or efficacy
of the Miele Product;
• Any loss of profits or revenues, billable time or other income sources as a result of slowness, stoppage,
downtime, malfunction or any other defect, or non-availability during maintenance or repair, or unavailability of
spare or replacement parts;
• Cleaning, preventive maintenance or customer education;
• Any Miele Product, the serial numbers of which were removed, altered or otherwise compromised.
REPAIR
If Miele determines that the warranted repair of any Miele Product is impossible, Miele may in its discretion determine
to replace the product with a product of similar or equal features and functionality, or to pay a refund. If the Miele
Product has been repaired or replaced, Miele will have no further obligation or liability under this Limited Warranty or
otherwise. The total amount of the refund will in no event exceed the net purchase price of the Miele Product paid to
Miele.
COSMETIC DEFECTS
Miele also warrants that a Miele Product is free from cosmetic defects in material and workmanship (such as
scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish of the Miele Product)
(the “Cosmetic Limited Warranty”). The Warranty Period for the Cosmetic Limited Warranty is sixty (60) days. The
Cosmetic Limited Warranty does not cover or apply to slight color variations due to inherent differences in painted
and porcelain parts and differences caused by lighting, product location or other similar factors. The Cosmetic
Limited Warranty specifically excludes any B-Stock, obsolete Miele Products and display or floor Miele Products,
which are sold “as is” (including with scratches).
REGISTRATION
Unless registration is not required or prohibited by applicable state law, Miele Products must be registered by filling
out a Limited Warranty Card and mailing it to Miele, Inc., 9 Independence Way, Princeton, N.J. 08540 or e-mailing it to
[e-mail].
LIMITED WARRANTY PROCESS
If during the relevant warranty period the Miele Customer finds a Miele Professional Product to be defective in material
or workmanship and the failure is promptly and timely reported to Miele in accordance with this Limited Warranty,
an authorized Miele service agent (“Authorized Miele Service Agent”) shall determine whether the Miele Product is
defective. Miele reserves the right to charge for exceptional shipping or transportation costs (e.g., ferries,
plane trips or mileage in excess of 50 miles) as appropriate.
For service under this Limited Warranty or for product information, please contact Miele Professional Service at
[e-mail] or by calling 800-991-9380.
Miele reserves the right to require satisfactory verification of the purchase date and of the authorized installation of the
Miele Product in question before warranty service is performed.
MANUFACTURER’S LIMITED WARRANTY
PROFESSIONAL LAUNDRY, LABWASHERS, DISINFECTORS, DISHWASHERS USA