Operating Instructions Countertop Coffee Machine To prevent accidents and machine damage, you must read these instructions before installation or use. en-US M.-Nr.
Caring for the environment Packaging material Disposal of your old appliance The packaging material used protects the machine during transportation. Please retain the original box and polystyrene pieces so that you can pack the appliance securely, should you need to transport it in the future. Electrical and electronic appliances contain valuable materials. They also contain certain substances, compounds and components which were essential for the proper functioning and safe use of the equipment.
Contents Caring for the environment .............................................................................. 2 IMPORTANT SAFETY INSTRUCTIONS ............................................................ 6 Machine description ......................................................................................... 16 Controls and indicators .................................................................................... 17 Accessories .............................................................
Contents Changing drinks within a profile .......................................................................... Making drinks stored in a profile ......................................................................... Changing the name ............................................................................................. Delete profile .......................................................................................................
Contents Service and warranty ........................................................................................ 67 Contact in the event of a fault ............................................................................. 67 Appliance warranty and product registration ...................................................... 67 Saving energy .................................................................................................... 68 Electrical connection ...................................
IMPORTANT SAFETY INSTRUCTIONS This coffee machine complies with all current safety requirements. Inappropriate use can, however, lead to personal injury and material damage. Read the operating instructions carefully before using the coffee machine. They contain important information on the installation, safety, use and maintenance of the appliance. This prevents both personal injury and damage to the coffee machine.
IMPORTANT SAFETY INSTRUCTIONS Intended use This coffee machine is intended for household use. Do not use the coffee machine outdoors. This coffee machine must not be used at altitudes above 6560 ft (2000 m). The machine is intended only for the preparation of coffee-based drinks such as espresso, cappuccino, latte macchiato etc. Any other usage is not supported.
IMPORTANT SAFETY INSTRUCTIONS Safety with children Danger of burning and scalding at the dispensers. Children's skin is far more sensitive to high temperatures than that of adults. Ensure children do not touch hot surfaces of the coffee machine or place parts of their body under the dispensers. Keep the coffee system out of reach of children. Keep children away from the coffee machine and the power cord.
IMPORTANT SAFETY INSTRUCTIONS Technical safety Before installing the coffee system, check for externally visible damage. If the coffee system is damaged, it may pose a safety hazard and must not be used under any circumstances. Before connecting the coffee system, check the voltage and frequency indicated on the data plate against the voltage and frequency of the household electrical supply. This data must correspond in order to prevent damage to the coffee system.
IMPORTANT SAFETY INSTRUCTIONS The power cord should not hang down. Someone could trip over it with the risk of injury and the appliance could be damaged. Do not let cord hang over edge of table or counter, or touch hot surfaces. Do not place on or near a hot gas or electric burner, or in a heated oven. Only use the coffee system in rooms where the ambient temperature is between +50°F (10°C) and +100°F (38°C). Position the coffee machine at a height of at least 34" (850 mm) from the floor.
IMPORTANT SAFETY INSTRUCTIONS For repairs, the coffee system must be disconnected from the electrical power supply. The coffee system is only disconnected from the power supply if - The power cord has been unplugged. Unplug the cord by pulling on the plug, not on the cord. - The fuses to the household power supply are turned off. - Any screw-in fuses in the household supply are fully unscrewed. Never open the outer casing of the machine.
IMPORTANT SAFETY INSTRUCTIONS Proper use Danger of burning and scalding at the dispensers. The liquids and steam dispensed are very hot. Keep away from the area underneath the dispensers when hot liquids and steam are being dispensed. Do not touch hot components. Hot liquid or steam could spatter from the spouts. Ensure that the main dispenser is clean and installed correctly. Water in the drip tray can also be very hot. Take care when emptying it.
IMPORTANT SAFETY INSTRUCTIONS Do not use any flavored ground coffee. The sugar in the coffee will stick to and block the brew unit of the coffee system. The cleaning tablets for degreasing the brew unit will not remove this type of deposit. Only use plain milk. Most sugary additives can clog the milk lines and damage the machine. If using dairy milk make sure that it has been pasteurized. Do not place flaming alcohol mixtures underneath the main dispenser.
IMPORTANT SAFETY INSTRUCTIONS Accessories and parts Miele can only guarantee the safety of the appliance when genuine Miele replacement parts are used. Faulty components must only be replaced by genuine Miele replacement parts. Only use genuine Miele accessories. If other parts are used, warranty, performance, and/or product liability claims will be invalidated.
IMPORTANT SAFETY INSTRUCTIONS For machines with stainless steel surfaces: Do not use sticky notes, transparent adhesive tape, masking tape, or other types of adhesive on the stainless steel surfaces. Stainless-steel surfaces are susceptible to scratching. Even magnets can cause scratches.
Machine description a Lower panel with drip tray cover b Main dispenser with Cappuccinatore and hot water dispenser g Grinder setting (behind the service panel) h Brew unit (behind the service panel) c On/Off button i Park position for milk pipework d Control panel j Drip tray with lid and grounds container e Water container f Bean container and ground coffee chute 16
Controls and indicators a On/Off button f OK sensor button For switching coffee machine on and For confirming display messages and off saving settings b Drink buttons For making drinks – Espresso – Coffee – Capuccino – Latte macchiato c Display For showing information about the current action or status d Optical interface (for Miele Technical Service only) e Arrow buttons For scrolling through lists, selecting entries, or changing values g “Back” sensor button For returning to the previous
Accessories These products and other useful accessories can be ordered via the Miele Webstore, from Miele Service or from your Miele dealer. Included accessories - Miele “Welcome Pack” Different cleaning products are supplied depending on model. - Cleaning brush for cleaning the milk pipework, for example. Optional accessories Miele also offers a range of optional accessories, as well as cleaning and conditioning products for your coffee system.
Operation Sensor buttons To operate the coffee machine, tap the sensor buttons with your finger. An audible signal is generated each time a button is tapped. You can adjust the volume of the signal tones or switch the tones off (see “Settings – Volume”). Selecting a menu and navigating within a menu To select a menu, tap the sensor button. Settings Language Time Drinks menu When the following appears in the display, you are in the drinks menu: Select drink.
Before first use Before using for the first time Remove any notices from the machine. Tip: The milk pipe can be stored behind the service panel when not in use. Turning on for the first time Remove the protective film from the drip tray cover and place it into the lower panel. Place the coffee machine on a level flat surface that is not sensitive to water (see “Installation”). Clean the coffee machine thoroughly (see “Cleaning and care”) before filling it with water and coffee beans.
Before first use Please note that the coffee aroma and the characteristic crema only develops after the first few coffees have been made. To ensure that any coffee residues from the factory testing process are removed from the brewing system, please throw away the first 2 cups of coffee when using the coffee machine for the first time. A larger quantity of coffee beans is ground for the first coffee drinks. Powder from the coffee grounds may adhere to the lid of the drip tray.
Water hardness Water hardness is an indication of the amount of minerals dissolved in water. The more minerals in the water, the higher the water hardness. The harder the water is, the more frequently the coffee machine needs to be descaled. The coffee machine measures the amount of water used and steam made. Depending on the level of water hardness set, more or fewer drinks can be dispensed before the appliance needs to be descaled.
Filling the water tank Risk to health due to contaminated water. Bacteria can develop in water which has been sitting in the water container for too long and is a risk to your health. Change the water in the water container every day. Risk of damage due to incorrect operation. Unsuitable liquids such as hot or warm water or other liquids can damage the coffee machine. Carbonated water leaves too much limescale in the coffee machine. Only use cold, fresh tap water to fill the water container.
Filling the coffee bean container Coffee or espresso can be made from whole roasted coffee beans which are freshly ground for each cup. This requires the coffee bean container to be filled with coffee beans. Alternatively, you can make coffee drinks with ready ground coffee. Risk of damage to the grinder due to incorrect operation.
Switching on and off Switching the coffee machine on Switching the coffee machine off Tap the On/Off button . Tap the On/Off button . The appliance heats up and rinses the pipework. Hot water will run out of the main dispenser. If coffee has been dispensed, the coffee machine will rinse the pipework automatically before switching off. When Select drink appears in the display, you can make drinks. If you have made a drink using milk, Place milk pipe in drip tray will appear in the display.
Adjusting the coffee dispensers to the cup height You can adjust the main dispenser to suit the height of the cup you are using so that the coffee or espresso will not cool down as quickly and the crema will have a better consistency. Pull the main dispenser down until it is at the same level as the rim of the cup. Alternatively, push the main dispenser up until there is enough room to fit a larger cup or mug underneath.
Preparing beverages Danger of burning and scalding at the dispensers. The liquids and steam dispensed are very hot and can cause scalding. Keep away from the area underneath the dispensers when hot liquids and steam are being dispensed. Do not touch hot components. Making coffee with and without milk The following drinks can be made: - Ristretto is a concentrated, stronger espresso. It is prepared with the same amount of coffee as for an espresso but with a lot less water.
Preparing beverages Using milk from milk cartons or other suitable containers Tip: The Miele milk flask is the perfect addition to Miele coffee machines if you make a lot of coffees with milk. The milk flask is dishwasher-safe and easy to store in the fridge after preparing. Good milk froth can only be made with cold milk (< 50°F/10°C). The Miele milk flask is available to order from the Miele online shop, from Miele Service, or from your Miele dealer.
Preparing beverages When making coffee with milk or 2 portions of a drink you can cancel each stage individually by tapping the OK sensor button. 2 portions ( sensor button) You can dispense 2 portions of a drink into 1 large cup or into 2 cups at the same time. You can use the Coffee pot function twice in a row. After this, the coffee machine needs to cool down for one hour in order to prevent it from being damaged.
Preparing beverages Making coffee drinks from ground coffee To make drinks using ready ground coffee, add a portion of ground coffee to the ground coffee chute. This allows you to make a decaffeinated coffee even if the bean container is already filled with regular coffee beans, for example. Only 1 portion of coffee or espresso can be made at a time when using ready ground coffee. Place a maximum of 0.4 oz (12 g) g in the ground coffee chute.
Preparing beverages Dispensing hot water (CM 5410, CM 5510, CM 5710) Please note that the water dispensed is not hot enough for making black tea. Place a suitable container centrally underneath the main dispenser. Tap the sensor button. Select Additional drinks | Hot water and confirm with OK. Hot water will run into the container under the main dispenser.
Grinder setting When the beans are ground correctly, the coffee or espresso will flow evenly into the cup with a good crema. The perfect crema should have a hazelnut-brown color. The grinder setting you select will be used for all coffee drinks. There are various ways to tell whether the coffee grinder is set correctly. The coffee has been too coarsely ground if: - The espresso or coffee flows into the cup too quickly. - The crema is very pale and uneven. Set a finer grinder setting.
Amount of coffee, brew temperature, and pre-brewing You can set the amount of coffee, the brewing temperature, and pre-brewing for each drink individually. To do this, first select the drink from the Parameters menu and then adjust the drink parameters. Increase the amount of coffee so that more ground coffee is brewed. Tap the sensor button and select Parameters. - the crema is dark brown Select a drink and confirm with OK.
Portion size The flavor of the coffee produced depends not only on the type of coffee, but also on the amount of water used. You can program the amount of water for all coffee drinks and hot water to suit the size of your cups and the type of coffee you are using. This does not alter the amount of coffee used. For coffee drinks that use milk, you can also set the amount of milk or milk froth to be dispensed with these drinks, as well as the amount of coffee or espresso.
Portion size Changing the portion sizes in the Parameters menu You can only change the portion sizes for lungo, caffè latte, hot milk, and milk froth via the Parameters menu. Place a suitable container under the main dispenser. Tap the sensor button and select Parameters. Select the drink you want. Select Portion size and confirm with OK. Now proceed as for changing the portion size while making a drink.
Profiles (CM 5410, CM 5510, CM 5710) In addition to the Miele drinks menu (Miele profile), you can create individual profiles to cater for different tastes and preferences. Within the profile, you can adjust the portion sizes and parameters individually for all drinks. The name of the current profile is shown in the top left of the display. Creating profiles Tap the sensor button and select Profiles. Confirm with OK. The Profiles menu opens.
Profiles Delete profile This selection is only possible if a user profile has been allocated in addition to the Miele standard user profile. Select Delete profile and confirm with OK. Select the profile you wish to delete. Select Yes and confirm with OK. The profile will be deleted. Setting when the profile should change (Change profile) You can choose between the following options: - Manually: The selected profile will remain active until you select another one.
Settings Displaying and changing Settings The drinks menu is displayed. Tap the sensor button. Select Settings and confirm with OK. Select the menu option that you want to display or change. Info (display information) You can display the number of drinks dispensed so far and how many more can be dispensed until the maintenance programs have to be run. System lock Confirm with OK. You can lock the coffee machine to prevent it from being used by unauthorized persons, such as children.
Settings The following will not be reset: - The number of drinks dispensed and the appliance status (No. of portions until appliance needs descaling, ... brew unit needs degreasing) - Language - Profiles and the associated drinks (CM 5410, CM 5510, CM 5710) Demo mode (showroom program) Do not activate this setting for domestic use. The Showroom program function enables the coffee machine to be demonstrated in stores or showrooms.
Cleaning and care Risk to health due to inadequate cleaning. Heat and moisture inside the coffee machine can cause coffee residues to become moldy and/or milk residues to go off and pose a risk to health. Carefully clean the coffee machine regularly.
Cleaning and care Clean by hand or in dishwasher The brew unit is not dishwasher safe. Only clean the brew unit by hand with warm water. Do not use any cleaning agents. The following components must be cleaned by hand only: Risk of damage as a result of excessively high dishwasher temperatures. Components may be ruined (e.g., may become warped) if washed in a dishwasher at temperatures higher than 130°F (55°C).
Cleaning and care Danger of burning and scalding Unsuitable cleaning agents on hot components or by hot liquids. Components can become very hot during operation. Touching hot components can cause burning. The liquids and steam dispensed are very hot and can cause scalding. Keep away from the area underneath the dispensers when hot liquids and steam are being dispensed. Always allow the coffee machine to cool down before cleaning it. Please be aware that water in the drip tray can also be very hot.
Cleaning and care Grounds container, drip tray, and drip tray cover Clean the drip tray and grounds container every day to avoid unpleasant smells and mildew. The grounds container is located in the drip tray. Water from rinsing also collects in the grounds container. A prompt will appear in the display when the drip tray and/or the grounds container is full and needs to be emptied. Empty the drip tray and the grounds container. Clean the lower panel by hand only using warm water and liquid dish soap.
Cleaning and care Cleaning the water container Clean the water container every day. You can clean the water container in the dishwasher once a week. Make sure that the valve, the underside of the water container, and the surface the water container sits on are clean. Otherwise, the water container will not sit correctly. Remove the water container. The water container can be cleaned in the dishwasher, or by hand using warm water and liquid dish soap. Dry the water container after cleaning.
Cleaning and care Pull the dispensing unit down to remove it. Clean the surfaces of the main dispenser and the dispensing spouts with a damp cloth. If the milk pipe connecting pieces are blocked, clean them under running water with the brush supplied: Insert the brush into the pipe connecting piece. Move it back and forth until all milk residue has been removed. Release the upper section with the holder for the milk pipe from the dispensing spouts.
Cleaning and care Reassembling the main dispenser The dispensing unit is easier to reassemble if the individual parts are dampened with water beforehand. Reassemble the dispensing unit. Refit the dispensing unit onto the main dispenser. Press firmly to ensure the dispensing unit is securely fitted without any gaps. Replace the stainless steel cover and connect the milk pipe if required. Milk pipe Risk to health due to inadequate cleaning. Milk naturally contains bacteria.
Cleaning and care Bean container and ground coffee chute Danger of injury from the grinder! Switch off the machine and remove the plug to disconnect the machine from the power supply before cleaning the bean container. Coffee beans contain oils which can deposit on the walls of the bean container and hinder the flow of the beans. Therefore, clean the bean container regularly with a soft cloth. Open the bean container. Remove any coffee beans.
Cleaning and care Opening the Maintenance menu You can find the maintenance programs in the Maintenance menu. Carry out the relevant maintenance program when the prompt to do so appears in the display. Tap the sensor button. Select Maintenance and confirm with OK. You can now select a maintenance program. Rinsing the machine If you have made a coffee drink, the coffee machine will rinse the coffee pipework automatically before switching off. You can also start the Rinse appliance function manually.
Cleaning and care The cleaning process cannot be canceled. It must be completed through to the end. Confirm with OK. The cleaning process is complete when rinsing has finished. Tip: Rinse any residual cleaning agent out of the milk pipe with running water. The process will start. Follow the instructions in the display. Place milk pipe in cleaning agent will appear in the display. Making a cleaning solution: Dissolve the cleaning agent in a container with approx. 1 cup (200 ml) of lukewarm water.
Cleaning and care Degreasing the brew unit and cleaning the interior Depending on the natural oil content of the coffee used, the brew unit can become blocked quite quickly. It must be degreased regularly in order to ensure aromatic coffee and trouble-free operation of the coffee machine. It is recommended to use Miele Cleaning Tablets to clean the brew unit. These have been specially developed for degreasing the brew unit in Miele Coffee Machines and prevent subsequent damage.
Cleaning and care Carefully pull the brew unit out of the coffee machine. Once you have removed the brew unit, do not change the position of the handle on the brew unit. Clean the brew unit by hand under warm running water without using cleaning agent or liquid dish soap. Clean the interior of the coffee machine. Make sure that the areas highlighted in the illustration are cleaned especially well. Tip: Use your vacuum cleaner to remove dry coffee grounds.
Cleaning and care Descaling the appliance Risk of damage from splashes from the descaling solution. Sensitive surfaces and/or natural floors can suffer damage. Wipe up any spillages immediately when descaling. Press the button on the end of the handle of the brew unit and while doing so turn the handle clockwise . Limescale builds up in the coffee machine through use. How often the machine needs to be descaled will depend on the water hardness level in your area. Limescale must be removed regularly.
Cleaning and care Descaling after prompt appears in the display Descale the appliance will appear in the display. Descaling cannot be canceled once it has started. It must be completed through to the end. Confirm with OK. The process will start. Follow the instructions in the display. When Fill the water container with descaling agent and lukewarm water up to the descaling symbol and place in appliance appears in the display, proceed as follows.
Cleaning and care The descaling process is complete when the drinks menu appears.
Transport If the coffee system will not be used for an extended period of time, e.g. vacation, or will be transported over a long distance, the appliance should be prepared as follows.
Frequently Asked Questions With the help of the following guide minor faults in the performance of the machine, some of which may result from incorrect operation, can be remedied without contacting the Service Department. This guide may help you to find the reason for the fault, and how to correct it. Messages in the display Error messages must be confirmed with OK, otherwise the message may reappear in the display even though the problem has been remedied.
Frequently Asked Questions Problem Possible cause and solution F73 or The brew unit cannot be positioned correctly. Switch the coffee machine off with the On/ Off button . Unplug the coffee machine. Wait for two minutes before inserting the electrical plug back in the socket. Remove the brew unit and rinse under running water. Check the brew unit Push the coffee ejector of the brew unit into the correct position. Do not insert the brew unit.
Frequently Asked Questions Problem Too much ground coffee 58 Possible cause and solution There is too much ground coffee in the ground coffee chute. The brew unit cannot compact ground coffee if more than two level spoonfuls of ground coffee are added to the coffee chute. The ground coffee will be emptied into the grounds container and the error message will appear in the display. Switch the coffee machine off with the On/ Off button .
Frequently Asked Questions Unusual performance of the coffee system Problem Possible cause and solution The display remains dark when the coffee machine is turned on using the On/Off button . The On/Off button was not held for long enough. Tap and hold the On/Off button for at least 3 seconds. The electrical plug is not properly plugged into the socket. Insert the electrical plug into the socket. The breaker has tripped because the coffee machine, voltage, or another appliance is defective.
Frequently Asked Questions Problem Possible cause and solution The water container is Droplets of water have settled between the water empty. Fill and replace the container and the side walls of the housing, or this water container has not area is damp (see illustration). appeared in the display. Dry the surfaces. Take the water container out to refill it with water. There is too much residual water on the inside walls of the water container, e.g., a biofilm has developed.
Frequently Asked Questions Problem Possible cause and solution After switching on the machine, the message This is not a fault. When the drip tray and grounds container are emptied, the internal counter is not reset after the coffee machine has been switched off. Empty the drip tray and the waste container appears in the display even though the drip tray and the grounds container are not filled to the maximum. Empty the drip tray and the appears even though they are both empty.
Frequently Asked Questions Problem Possible cause and solution appears in the display even though the bean container has just been filled. This is not a fault. Confirm the message with OK. Fill the bean container Insufficient coffee beans are getting into the grinder. Have you used a dark roast? This type of coffee bean is often oily. These oils can cling to the inside of the coffee bean container and hinder the flow of beans.
Frequently Asked Questions Problem Possible cause and solution The descaling process was started inadvertently. The descaling program cannot be stopped once OK has been tapped. It must now be completed through to the end. This is a security setting to fully descale the coffee machine. It ensure a long service life and that your coffee machine is functioning correctly. Descale the coffee machine (see “Descaling the machine”). The milk sputters when it is dispensed.
Frequently Asked Questions Problem Possible cause and solution Coffee grounds have settled on the lid of the drip tray and in the interior around the brew unit. This is not a fault. The movement of the brew unit during the brewing process can cause some ground coffee to fall around it. The type of beans used, the fineness of the ground coffee, and the amount of coffee ground also affect the amount. Important! Clean the interior of the coffee machine regularly to prevent bacteria, etc.
Frequently Asked Questions Unsatisfactory results Problem Possible cause and solution The coffee is not hot enough. The cup has not been pre-heated. The smaller the cup and the thicker its walls, the more important it is to pre-heat it. Pre-heat the cup with hot water, for example. The brewing temperature is set too low. Set a higher brewing temperature. The filters in the brew unit are blocked. Remove the brew unit and clean it by hand. Degrease the brew unit.
Frequently Asked Questions Problem Possible cause and solution The coffee grinder makes a louder noise than usual. The coffee bean container has become empty during the grinding process. Fill the coffee bean container with fresh beans. There may be foreign objects such as plastic or stones in amongst the coffee beans. Switch the coffee machine off immediately. Contact the Technical Service department. The coffee flows too quickly into the cup. The grind level is too coarse.
Service and warranty Contact in the event of a fault In the event of a fault which you cannot remedy yourself, please contact your Miele dealer or Miele Customer Service. You can book a Miele Service Call online at www.miele.com/service. Appliance warranty and product registration You can register your product and/or view the manufacturer´s warranty terms and conditions for Miele appliances and vacuum cleaners at www.mieleusa.com.
Saving energy The following tips can help you save energy and money as well as help the environment: - Operate the coffee machine in “Eco mode” (default setting). - Energy consumption may increase if you change the factory default settings for the timer. This setting uses more energy will appear in the display. - Switch the coffee machine off with the On/Off sensor button when it is not in use. - Change the setting for the “Switch off after” timer to 15 minutes.
Electrical connection Before connecting the coffee machine, make sure that the connection data on the data plate (voltage and frequency) matches the domestic electrical supply. This data must match to prevent the coffee machine from being damaged. If in any doubt, consult a qualified electrician. The connection data is provided on the data plate. The data plate can be found on the left-hand side of the appliance when the drip tray is pulled out.
*INSTALLATION* Installation Danger of overheating due to insufficient ventilation. If the coffee machine is not sufficiently ventilated, the appliance can overheat. Please ensure that there is adequate ventilation around the coffee machine. Do not cover the coffee machine with dish towels, etc. while it is in use. If the coffee machine is installed behind a closed cabinet front, heat and moisture can build up behind the cabinet front when closed.
*INSTALLATION* Appliance dimensions a = 9 1/2" (241 mm) b = 14 3/16" (360 mm) c = 18 1/8" (460 mm) 71
Technical data Current draw in standby mode (default setting): < 0.5 W Pump pressure: max. 15 bar Through-flow heater: 1 stainless steel thermo block Dimensions (W x H x D): 9 1/2" x 14 3/16"" x 18 1/8" (241 x 360 x 460 mm) Net weight: 21 lb (9.48 kg) Power cord length: 3' 11 1/4" (120 cm) Water container capacity: 4 1/4 c (1.3 l) Bean container capacity: 0.44 lb (200 g) Grounds container capacity: Max.
Please have the model and serial number of your appliance available when contacting Customer Service. U.S.A. Canada Miele, Inc. Importer Miele Limited National Headquarters 9 Independence Way Princeton, NJ 08540 Customer Service & Support Phone: 888-99-MIELE(64353) info@mieleusa.com www.mieleusa.com International Headquarters Miele & Cie. KG Carl-Miele-Straße 29 33332 Gütersloh Germany Headquarters and Miele Centre 161 Four Valley Drive Vaughan, ON L4K 4V8 www.miele.
CM 5310, CM 5410, CM 5510, CM 5710 en-US M.-Nr.
