Operating instructions Coffee maker To avoid the risk of accidents or damage to the appliance, it is essential to read these instructions before it is installed and used for the first time. en – AU, NZ M.-Nr.
Caring for the environment Packaging material The packaging material used protects the machine during transportation. Please retain the original box and polystyrene pieces so that you can pack the machine securely, should you need to transport it in the future. The original packaging should also be kept in case the machine ever needs to be returned to Miele for servicing. Disposing of your old appliance Electrical and electronic appliances often contain valuable materials.
Contents Caring for the environment .............................................................................. 2 Warning and Safety instructions...................................................................... 6 Guide to the appliance ..................................................................................... 16 Controls and display ......................................................................................... 17 Accessories .................................................
Contents Changing drinks in a profile................................................................................. Preparing User profile drinks............................................................................... Changing a User profile name............................................................................. Deleting a profile ................................................................................................. Setting when the profile should change (Change profile) .....
Contents After sales service and warranty ..................................................................... 67 Contact in case of fault ....................................................................................... 67 Warranty .............................................................................................................. 67 Saving energy .................................................................................................... 68 Electrical connection ..................
Warning and Safety instructions This coffee machine complies with all current local and national safety requirements. However, inappropriate use can lead to personal injury and damage to property. Read the operating instructions carefully before using the coffee machine. They contain important information on the installation, safety, use and maintenance of the appliance. Familiarity with these instructions will help to prevent personal injury and damage to property.
Warning and Safety instructions Correct application The coffee machine is intended for use in private households. The coffee machine is not suitable for outdoor use. This coffee machine must not be used at altitudes above 2,000 m. The machine is intended only for the preparation of coffee based drinks such as espresso, cappuccino, latte macchiato etc. Any other usage is at the owner's risk.
Warning and Safety instructions Safety with children Danger of burning and scalding on the dispensing spouts. Children's skin is far more sensitive to high temperatures than that of adults. Ensure children do not touch hot surfaces of the coffee machine or place parts of their body under the dispensing spouts. Install the coffee machine out of reach of children. Young children must be kept away from the coffee machine and the mains connection cable and plug/socket.
Warning and Safety instructions Technical safety A damaged coffee machine is dangerous. Check it for any visible damage before setting it up. Never attempt to use a damaged coffee machine. Before connecting the appliance to the mains supply, make sure that the rating on the data plate corresponds to the voltage and frequency of the household supply. This data must correspond in order to avoid the risk of damage to the appliance. Consult a qualified electrician if in any doubt.
Warning and Safety instructions Only use the coffee machine in rooms where the ambient temperature is between +10 °C and +38 °C. Position the coffee machine at a height of at least 850 mm from the floor. Danger of overheating! Ensure that there is sufficient ventilation around the coffee machine. Do not cover the coffee machine with tea towels etc. while it is in use. If the coffee machine is installed behind a kitchen furniture door, it may only be used with the furniture door open.
Warning and Safety instructions Before any repair work is carried out, the appliance must be completely disconnected from the electricity supply. The appliance is only completely isolated from the electricity supply when: - it is switched off at the wall socket and the plug is withdrawn from the socket. Do not pull the mains connection cable but the mains plug to disconnect your appliance from the mains electricity supply. - the mains circuit breaker is switched off.
Warning and Safety instructions Correct use Danger of burning and scalding on the dispensing spouts. The liquids and steam dispensed are very hot. Heating surfaces have residual heat after use. Keep well away from the area underneath the spouts when hot liquids and steam are being dispensed. Do not touch hot components. Hot liquid or steam could spatter from the spouts. Ensure that the central spout is clean and fitted correctly. Water in the drip tray can also be very hot. Take care when emptying it.
Warning and Safety instructions Do not use any caramelised ready ground coffee. The sugar in the coffee will stick to and block the brew unit of the coffee machine. The cleaning tablets for degreasing the brew unit will not remove this type of deposit. Only use milk without additives. Additives in milk usually contain sugar and this will stick to the milk pipework. If using cow's milk, only use pasteurised milk to prevent a buildup of bacteria in the appliance.
Warning and Safety instructions Cleaning and care Disconnect the coffee machine from the power supply before cleaning. Clean the coffee machine daily, particularly before using it for the first time (see “Cleaning and care”). All parts of the milk system need to be cleaned thoroughly and regularly. Milk contains bacteria which proliferate rapidly with inadequate cleaning. Do not clean the machine with a steam cleaner or immerse it in water as this will damage the machine.
Warning and Safety instructions The following applies to appliances with stainless steel surfaces: Do not adhere stickers, adhesive tape or any other adhesive materials to the stainless steel surfaces. Stainless steel scratches very easily and even magnets can cause damage to the surface.
Guide to the appliance a Lower panel with drip tray cover b Central spout with cappuccinatore and hot water spout c On/Off sensor d Control panel e Water container f Bean container and ground coffee chute 16 g Grinder setting (behind the appliance door) h Brew unit (behind the appliance door) i Park position for milk tube (behind the appliance door) j Drip tray with lid and waste container
Controls and display a On/Off sensor For switching the coffee machine on and off f OK sensor For confirming display messages and saving settings b Drink sensors For making drinks – Espresso – Coffee – Cappuccino – Latte macchiato c Display For showing information about the current action or status g “Back” sensor For going back a menu level and cancelling unwanted actions d Optical interface (for Miele service technicians only) e sensor controls For scrolling through lists of options, hi
Accessories These products and other useful accessories can be ordered via the Miele webshop or directly from Miele (see back cover for contact details). Optional accessories Accessories supplied - Starter set “Miele appliance care” Various cleaning products are supplied depending on model.
Operating principles Sensor controls To operate the coffee machine, touch the sensors with your finger. An audible signal is generated each time a sensor is touched. You can adjust the volume of the signal tones or switch the tones off (see “Settings – Volume”). Selecting a menu and navigating within a menu To select a menu, touch the sensor control.
Before using for the first time Before using for the first time Remove any protective foil and stickers from the machine. Exception: Please do not remove any labels (e.g. the data plate) which are visible when you pull out the lower panel. Useful tip: The milk tube can be stored behind the appliance door when not in use. Switching on for the first time Touch the On/Off sensor. Remove the protective foil from the drip tray cover and place the drip tray cover into the lower panel.
Before using for the first time Please note that the full aroma of the coffee and typical crema will not develop fully until several coffees have been made. To ensure that any coffee residues from the factory testing process are removed from the brewing system, please pour away the first two cups of coffee when using the coffee machine for the first time. For the first coffee drinks, a larger quantity of coffee beans is ground.
Water hardness Water hardness is an indication of the amount of minerals dissolved in water. The more minerals in the water, the higher the water hardness. The harder the water is, the more frequently the coffee machine needs to be descaled. The coffee machine measures the amount of water used and steam made. Depending on the level of water hardness set, more or fewer drinks can be dispensed before the appliance needs to be descaled.
Filling the water container Risk to health due to contaminated water. Bacteria can develop in water which has been sitting in the water container for too long and is a risk to your health. Change the water in the water container every day. Pour out the water from the water container if a drink has not been prepared for a long time. Risk of damage due to incorrect operation. Unsuitable liquids such as hot or warm water or other liquids can damage the coffee machine.
Filling the coffee bean container Coffee or Espresso can be made from whole roasted coffee beans which are freshly ground for each portion. This requires the coffee bean container to be filled with coffee beans. Alternatively, you can make coffee drinks with ready ground coffee (see "Making drinks with ready ground coffee"). Risk of damage to the grinder due to incorrect operation.
Switching on and off Switching the coffee machine on Switching the coffee machine off Touch the On/Off sensor. Touch the On/Off sensor. The appliance will begin rinsing after the heating-up phase. Hot water will run out of the central spout. If the coffee machine has been used for making a drink it will rinse itself before switching off. When Select drink appears in the display, you can prepare drinks.
Adjusting the central spout to the correct cup height You can adjust the central spout to suit the height of the cup you are using so that the coffee or espresso will not cool down as quickly and the crema will have a better consistency. Pull the central spout down until it is at the same level as the rim of the cup. Alternatively, push the central spout up until there is enough room to fit a larger cup or mug underneath.
Making drinks Danger of burning and scalding on the dispensing spouts. The liquids and steam dispensed are very hot and can cause scalding. Keep well away from the area underneath the spouts when hot liquids and steam are being dispensed. Do not touch hot components. Making coffee drinks with and without milk The following drinks can be made: - Ristretto is a strong, concentrated espresso. It is prepared with the same amount of coffee as for an espresso but with much less water.
Making drinks Using milk cartons or bottles Useful tip: The Miele milk flask is the perfect addition to Miele coffee machines if you make a lot of coffees with milk. The milk flask is dishwashersafe and easy to store in the fridge after preparing. Good milk froth can only be made with cold milk (< 10 °C). The milk flask is available to order via the Miele webshop or directly from Miele (see the end of this booklet for contact details).
Making drinks Useful tip: As soon as Stop appears in the display, you can cancel making a drink by touching the OK sensor control. When making coffee with milk or 2 portions of a drink you can cancel each stage individually by touching the OK sensor control. 2 portions ( sensor control) You can also dispense two portions of a drink into one large cup or dispense two portions into two cups at the same time.
Making drinks decaffeinated coffee, for example, even if the bean container is filled with regular coffee beans. Replace the cover to the ground coffee chute after adding the ground coffee. Only 1 portion of coffee or espresso can be made at a time when using ready ground coffee. Replace the lid on the coffee bean container. Place a maximum of 12 g in the ground coffee chute. If too much ground coffee is added, the brew unit will not be able to process the coffee.
Making drinks Dispensing hot water (CM 5410, CM 5510, CM 5710) Please note that the water dispensed is not hot enough for making black tea. Place a suitable cup or glass centrally underneath the central spout. Touch the sensor. Select Other drinks | Hot water and confirm with OK. Hot water will run into the cup under the hot water spout. Useful tip: To stop dispensing early, touch OK.
Grinder setting When the beans are ground correctly, the coffee or espresso will flow evenly into the cup with a good crema. The crema should have an even hazelnut brown colour. The grinder setting you select will be used for all coffee drinks. There are various ways to tell whether the coffee grinder is set correctly. The coffee has been too coarsely ground if: - espresso or coffee flows into the cup too quickly, - the crema is very pale and uneven. Set a finer grinder setting.
Amount of coffee, brew temperature and pre-brewing You can set the amount of coffee, the brewing temperature and pre-brewing for each coffee drink individually. To do this, first select the drink from the Parameters menu and then adjust the drink parameters. Increase the amount of coffee so that more ground coffee is brewed. Touch the sensor control and select Parameters. - the crema is dark brown, Select the drink and confirm with OK.
Portion size The flavour of the coffee produced depends not only on the type of coffee, but also on the amount of water used. You can programme the amount of water for all coffee drinks and hot water to suit the size of your cups and the type of coffee you are using. This does not alter the amount of coffee used. For coffee drinks that use milk, you can not only set the amount of espresso or coffee, but also the amount of milk or milk froth to be dispensed with these drinks.
Portion size Changing the portion sizes in the Parameters menu You can only change the portion sizes for Long coffee, Caffè Latte, Hot milk and Milk froth via the Parameters menu. Place a suitable cup or glass underneath the central spout. Touch the sensor control and select Parameters. Select the drink you want. Select Portion size and confirm with OK. Now proceed as for changing the portion size while making a drink.
User profiles (CM 5410, CM 5510, CM 5710) In addition to the Miele drinks menu (Miele profile), you can create individual profiles to cater for different tastes and preferences. The portion quantities and parameters for all drinks can be adjusted in each profile. The name of the current profile is shown in the top left of the display. Creating profiles Touch the sensor control and select User profiles. Confirm with OK.
User profiles Select Delete profile and confirm with OK. Select the profile you wish to delete. Select Yes and confirm with OK. The profile is deleted. Setting when the profile should change (Change profile) You can choose between the following options: - Manually: The selected profile remains active until you select another profile. - After each use: The Miele profile is displayed after every drink.
Settings Displaying and changing Settings The drinks menu is displayed. Touch the sensor. Select Settings and confirm with OK. Select the option you want to display or change. Confirm with OK. Info (display information) You can display the number of drink portions or the number of possible portions before maintenance programmes are necessary. System lock You can lock the coffee machine to prevent it being used without your knowledge, for example by children.
Settings The following will not be reset: - The number of drinks dispensed and the appliance status (No. of portions until appliance needs descaling, ... brew unit needs degreasing) - Language - Profiles and the associated drinks (CM 5410, CM 5510, CM 5710) Demo mode (showroom programme) Do not activate this setting for domestic use. The Showroom programme function enables the coffee machine to be demonstrated in stores or showrooms.
Cleaning and care Risk to health due to inadequate cleaning. Heat and moisture inside the coffee machine can cause coffee residues to become mouldy and/or milk residues to go off and pose a risk to health. Carefully clean the coffee machine regularly.
Cleaning and care Cleaning by hand or in the dishwasher The brew unit is not dishwashersafe. Clean the brew unit by hand only under warm running water. Do not use washing-up liquid or any other cleaning agent. The following must be cleaned by hand only: - Central spout stainless steel cover - Brew unit - Bean container lid - Lower panel Risk of damage as a result of excessively high dishwasher temperatures. Components may be rendered unusuable (e.g.
Cleaning and care Danger of burning and scalding on hot components or by hot liquids. Components can become very hot during operation. Touching hot components can cause burning. The liquids and steam dispensed are very hot and can cause scalding. Keep well away from the area underneath the spouts when hot liquids and steam are being dispensed. Always allow the coffee machine to cool down before cleaning it. Please be aware that water in the drip tray can also be very hot.
Cleaning and care - sharp metal scrapers - steel wool or stainless steel wire scourers Waste container, drip tray and drip tray cover Clean the drip tray and waste container every day to avoid unpleasant smells and mildew. The waste container is located in the drip tray. Water from rinsing also collects in the waste container. A prompt will appear in the display when the drip tray and/or the waste container is full and needs to be emptied. Empty the drip tray and the waste container.
Cleaning and care Clean the lower panel by hand only using hot water, a little washing up liquid and a soft cloth. All other parts are dishwasher-safe. Clean the inside of the machine underneath the drip tray. Reassemble all parts and place the drip tray back in the coffee machine. Make sure that the drip tray is pushed right into the coffee machine as far as it will go. Cleaning the water container Clean the water container by hand every day.
Cleaning and care Central spout Clean the central spout’s stainless steel cover by hand only, using warm water and a little washing-up liquid. All other parts are dishwasher-safe. Unscrew the cap. Remove the seal and the filter. Clean all parts thoroughly. Rinse all parts carefully under running water. Then replace the filter (with the cross facing upwards) and then the seal. The opening of the seal should face downwards. Finally screw the cap back on tightly.
Cleaning and care If the milk pipework connecting pieces are blocked, clean them under running water with the brush supplied: Insert the brush into the connecting piece. Move it back and forth until all milk residue has been removed. Reassembling the central spout Release the upper section with the holder for the milk pipework from the dispensing spouts. Clean all parts thoroughly. The dispensing unit is easier to reassemble if the individual parts are dampened with water beforehand.
Cleaning and care Milk pipework Risk to health due to inadequate cleaning. Milk naturally contains bacteria. Heat and moisture inside the coffee machine can cause these bacteria to multiply, e.g. milk residues can go off and pose a risk to health. Clean all components in which milk is transported on a regular basis. The milk pipework must be cleaned at least every 5 days.
Cleaning and care Cleaning the housing If soiling is allowed to stay on for a long time or there is contact with unsuitable cleaning agents, surfaces can alter or discolour. Remove any soiling immediately. The surfaces of the coffee machine are susceptible to scratching. Contact with unsuitable cleaning agents can alter or discolour the surfaces. To protect the machine and surrounding surfaces from damage, make sure you wipe up any spillages or splashes of descaling agent immediately.
Cleaning and care Select Maintenance | Clean milk pipework. The cleaning process cannot be cancelled. It must be completed through to the end. Confirm with OK. The process will start. Follow the instructions in the display. Place milk pipe in cleaning agent When prompted, place the end of the milk tube into the right-hand aperture in the drip tray. Confirm with OK. The milk pipework will now be rinsed. Cleaning the milk pipework using the maintenance programme appears in the display.
Cleaning and care Follow the further instructions given in the display. Degreasing the brew unit and cleaning the interior The cleaning process is finished at the end of the rinsing cycle. Depending on the natural oil content of the coffee used, the brew unit can become blocked quite quickly. It must be degreased regularly in order to ensure aromatic coffee and trouble-free operation of the coffee machine. Useful tip: Flush any residual cleaning agent out of the milk pipework with running water.
Cleaning and care The cleaning process cannot be cancelled. It must be completed through to the end. Confirm with OK. Carefully pull the brew unit out of the coffee machine. When you have removed the brew unit, do not change the position of the handle on the brew unit. The maintenance programme will start. Follow the instructions in the display. Cleaning the brew unit and the interior Clean the brew unit by hand under warm running water without using washing-up liquid or any other cleaning agent.
Cleaning and care Clean the interior of the coffee machine. Make sure that the areas highlighted (in white) in the illustration are cleaned especially well. Useful tip: Use your vacuum cleaner to remove dry ground coffee residues. Adding a cleaning tablet to the brew unit Place the brew unit containing a cleaning tablet in the machine and close the machine door appears in the display. Drop a cleaning tablet into the top of the brew unit (arrow).
Cleaning and care Descaling the appliance Risk of damage from spilt descaling solution. Sensitive surfaces and/or natural floors can suffer damage. Wipe up any spillages of descaling agent immediately. Limescale builds up in the coffee machine through use. How often the appliance needs to be descaled will depend on the water hardness level in your area. Limescale must be removed regularly. The appliance will guide you through the descaling process. Various messages will appear in the display, e.g.
Cleaning and care The descaling process has finished when the drinks menu appears in the display. Place 1 descaling tablet in the water container. Fill the water container to the marker with lukewarm water. Follow the instructions for the mixing ratio carefully. Fill the water container with the correct amount of water. Descaling will otherwise not be completed. Carrying out descaling Push the water container back into the machine. Follow the further instructions given in the display.
Transporting the machine If you are not going to use the coffee machine for an extended period of time and you intend to transport it, e.g.
Problem solving guide With the help of the following guide, minor faults in the performance of the appliance, some of which may result from incorrect operation, can be remedied without contacting Miele. This will save you time and money because you won't need a service call. Please note that a call-out charge will be applied to unnecessary service visits where the problem could have been rectified as described in these operating instructions.
Problem solving guide Problem Possible cause and remedy F73 or The brew unit cannot be positioned correctly. Switch the coffee machine off with the On/Off sensor. Switch off at the wall socket and remove the plug. Wait for two minutes before inserting the plug back in the socket and switching back on. Remove the brew unit and rinse under warm running water. Check the brew unit Push the coffee ejector of the brew unit into the correct position (see diagram). Do not fit the brew unit.
Problem solving guide Problem Too much ground coffee 58 Possible cause and remedy There is too much ground coffee in the coffee chute. The brew unit cannot compact coffee powder if more than two level spoonfuls of ground coffee are added to the coffee chute. The ground coffee will be emptied into the waste container and the fault message will appear in the display. Switch the coffee machine off with the On/Off sensor.
Problem solving guide Unusual performance of the coffee machine Problem Possible cause and remedy The display remains dark when the coffee system is switched on with the On/ Off sensor. The On/Off sensor was not touched for long enough. Touch and hold the On/Off sensor for at least 3 seconds. The plug is not properly inserted into the socket or the socket is not switched on. Insert the plug into the socket correctly and switch on.
Problem solving guide Problem Possible cause and remedy The water container is Droplets of water have settled between the water empty. Fill and replace the container and the side walls of the housing, or this water container has not area is damp (see illustration). appeared in the display. Dry these surfaces thoroughly. Take the water container out to refill it with water. There is too much residual water on the inside walls of the water container, e.g. a biofilm has developed.
Problem solving guide Problem Possible cause and remedy After switching on the machine the message This is not a fault. When the drip tray and waste container are emptied after the coffee machine has been switched off, the internal counter is not reset. Empty the drip tray and the waste container appears in the display even though the drip tray and the waste container are not filled to the maximum. Remove the drip tray and waste container from the machine, empty them if necessary, and then refit them.
Problem solving guide Problem Fill the bean container appears in the display even though the bean container has just been filled. Possible cause and remedy This is not a fault. Confirm the message with OK. Insufficient coffee beans are getting into the grinder. Have you used a dark roast? This type of coffee bean is often oily. These oils can cling to the inside of the coffee bean container and hinder the flow of beans.
Problem solving guide Problem Possible cause and remedy The descaling The descaling programme cannot be stopped once programme was started the OK sensor has been touched. by mistake. Descaling must be continued through to completion. This is a safety precaution to make sure the machine is descaled correctly. This is important for the longevity and functional efficiency of your coffee machine. Descale the coffee machine. The milk sputters when it is dispensed.
Problem solving guide Problem Possible cause and remedy Coffee grounds have settled on the lid of the drip tray and in the interior around the brew unit. This is not a fault. The movement of the brew unit during the brewing process can cause some ground coffee to fall around it. The type of beans used, the fineness of the ground coffee and the amount of coffee ground also affect the amount. Important: Clean the interior of the coffee machine regularly to prevent mould etc.
Problem solving guide Unsatisfactory results Problem Possible cause and remedy The coffee is not hot enough. The cup has not been pre-heated. The smaller the cup and the thicker its walls, the more important it is to pre-heat it. Pre-heat the cup, for example with hot water. The brewing temperature has been set too low. Set a higher brewing temperature. The filters in the brew unit are blocked. Remove the brew unit and clean it by hand. Degrease the brew unit.
Problem solving guide Problem Possible cause and remedy The coffee grinder makes a louder noise than usual. The coffee bean container has become empty during the grinding process. Fill the coffee bean container with fresh beans. There may be foreign objects such as plastic or stones in amongst the coffee beans. Switch the coffee machine off immediately. Call Miele. The coffee flows too quickly into the cup. The coffee is too coarsely ground. Set the grinder to a finer setting.
After sales service and warranty Contact in case of fault Warranty In the event of any faults which you cannot remedy yourself, please contact Miele. The manufacturer's warranty for this appliance is 2 years. You can book a Miele customer service call-out online at www.miele.com/service. For further information, please refer to your warranty booklet. Contact information for Miele can be found at the end of this booklet. Please quote the model and serial number of your appliance when contacting Miele.
Saving energy The following tips can help you save energy and money as well as care for the environment: - Operate the coffee machine in "Eco mode" (default setting). - Energy consumption may increase if you change the settings for the "Timer". This setting uses more energy appears in the display. - Switch the coffee machine off with the On/Off sensor when it is not in use. - Change the setting for the "Switch off after" timer to 15 minutes.
Electrical connection Before connecting the appliance, make sure that the connection data on the data plate (voltage and frequency) match the mains electricity supply. This data must correspond in order to avoid the risk of damage to the appliance. If in any doubt, consult a qualified electrician. The machine must not be used with socalled energy saving plugs. These reduce the amount of energy supplied to the machine, causing it to overheat.
*INSTALLATION* Installation Danger of overheating due to insufficient ventilation. If the coffee machine is not sufficiently ventilated, the appliance can overheat. Ensure that there is sufficient ventilation around the coffee machine. Do not cover the coffee machine with tea towels etc. while it is in use. If the coffee machine is installed behind a closed furniture front, heat and moisture can build up behind the furniture front when closed.
*INSTALLATION* Appliance dimensions a = 241 mm b = 360 mm c = 460 mm 71
Technical data Current draw in standby mode (default setting): < 0.5 Watt Pump pressure: max. 15 bar Through-flow heater: 1 stainless steel thermo block Appliance dimensions (W x H x D): 241 x 360 x 460 mm Net weight: 9.48 kg Connection cable length: 120 cm Water container capacity: 1.3 l Bean container capacity: 200 g Waste container capacity: max.
Miele Australia Pty. Ltd.
CM 5310, CM 5410, CM 5510, CM 5710 en – AU, NZ M.-Nr.
