Warranty conditions

Guarantee South Africa

Please read carefully the following conditions:

I. Conditions of guarantee

Miele (Pty) Ltd will guarantee equipment which:

1. Has been purchased from one of its authorized distributors or dealers or direct from Miele (Pty) Ltd.

2. Has been installed by an authorized service agent.

3. Is in the possession and use of the original purchaser. A resale of the appliance renders this guarantee void.

II. Extent of guarantee

1. Miele (Pty) Ltd, will replace free of charge, including labour costs etc., defective components resulting from poor

workmanship subject to the above conditions provided these are returned to Miele (Pty) Ltd or its authorised

dealer at the expense of the owner. These components then automatically become the property of Miele (Pty) Ltd.

2. The validity of any claim under the terms of this guarantee in respect of any defect covered by this guarantee is

subject to an inspection of the parts concerned at Miele (Pty) Ltd or its authorised dealer.

3. This guarantee will not cover any fault or defect caused by:

a) Faulty installation, viz. the failure to observe the official installation instructions.

b) Misuse of the appliance, e. g. the use of unsuitable detergents or lack of maintenance.

c) The deterioration of components subject to normal wear and tear, such as rubber items, fuses, etc.

d) Damage caused as the result of handling during transit, atmospheric conditions or from forces outside our

control, etc.

e) Repairs or modifications carried out by firms other than authorized Miele Service Agents or dealers.

4. Any other type of claim whatsover, whether in respect of nullification, depreciation, the replacement of the

appliance, financial recompense arising as the result of repairs carried out by a third party and claims in respect

of damaged laundry are absolutely excluded.

III. Terms of guarantee and notifications of claims

1. This guarantee is valid for 24 months.

The term commences from the date of delivery, which must be entered on the guarantee card by the Miele Service/

Sales Agent. Replacements made under the terms of the guarantee do not alter the terms of the guarantee.

2. The user must notify all claims to either the Miele Service Agent, or if the appliance was purchased direct, Miele

(Pty) Ltd, Bryanston.