Installation Instruction

Frequently Asked Questions
85
Problem Possible cause and solution
Drink preparation has
been cancelled.
There is a problem with the water intake.
 Check whether the in
take hose is kinked or the tap
is not turned on completely.
The water tank has emptied during drink preparation,
but Main water - On is select
ed and the coffee system
is not connected to the water supply.
 Then
check the water setting (see "Settings - Main
water").
If the water tank or milk flask becomes empty while a
drink is being made, the message Water tank empty.
Continue? Yes / No
will appear in the display after the
water tank has been refilled and put back in the ma‐
chine. If you do not confirm this message with Yes
within 5 minutes, preparation will be cancelled.
The descaling program
was sta
rted uninten‐
tionally.
The descaling program cannot be stopped once the
OK b
utton has been tapped.
Descaling must be continued through to completion.
Thi
s is a safety precaution to make sure the machine
is descaled correctly. This is important for the longev‐
ity and functional efficiency of your coffee system.
 Descale
the coffee system (see "Descaling").
Loud noises are heard
during the descaling
pr
ogram.
This is not a fault.
These no
ises occur when water is flushed through
the machine at a high pressure.
Please wait or Preheating is
permanently visible in
the di
splay. No drinks
can be prepared.
Main Water: On is pr
obably selected and the coffee
system is not connected to the water supply.
 Fill the
water tank.
 Then che
ck the water setting (see "Settings - Main
water").
The display lights up
but the coffee system
does not heat up and
no drinks are made.
The Demo mode of the coffee system has been acti‐
vated.
 D
eactivate the Demo mode (see "Settings - Demo
mode").