Installation Instruction

Frequently Asked Questions
87
Unsatisfactory results
Problem Possible cause and solution
The coffee is not hot
enough.
The cup has not been pre-heated.
The smaller the cup and the thicker its walls, the
mor
e important it is to pre-heat it.
 P
re-heat the cup, for example, with hot water.
The brewing temperature is set too low.
 Set a higher br
ewing temperature (see "Brewing
temperature").
The brew unit filters are blocked.
 Remove and clea
n the brew unit (see "Cleaning
and care – Brew unit").
 Degr
ease the brew unit (see "Cleaning and care -
Brew unit").
The heating-up time is
getting longer, the
amount of water being
dispensed is incorrect
and the coffee system
is not performing prop‐
erly.
The coffee system needs to be descaled.
 De
scale the coffee system (see "Descaling").
Coffee does not flow
evenly fr
om both dis‐
pensers. Milk sprays
occasionally during
preparation.
Coffee deposits in the main dispenser prevent the
dispensing of the drinks.
 Disassemble the main dispenser and clean the
p
arts – with the exception of the stainless steel
cover – in the dishwasher (see "Cleaning and care
– Main dispenser").
This cleaning should be performed once a week.
The coffee grinder
mak
es a louder noise
than usual.
The coffee bean container has become empty during
the grin
ding process.
 Fill
the coffee bean container with fresh beans.
There may be stones in among the coffee beans.
 T
urn the coffee system off immediately. Contact
Miele.
The coffee flows too
qui
ckly into the cup.
The grind level is too coarse.
 Set the grinder t
o a finer setting (see "Setting the
coffee grinder").