Operating and Installation Instructions

Frequently Asked Questions
36
With the help of the following guide minor faults in the performance of the ma-
chine, some of which may result from incorrect operation, can be remedied with-
out contacting the Service Department.
This guide may help you to find the reason for the fault, and how to correct it.
Problem Possible cause and solution
The drawer will not
open.
The safety screws on the back of the drawer have
not been removed.
 Contact Miele Technical Service.
The drawer cannot be
switched on.
The electrical plug is not properly inserted.
 Insert the electrical plug.
The breaker has tripped.
 Reset the breaker (see data plate for the correct
fuse rating). If, after turning the breaker or GFCI
back on, the drawer will still not turn on, contact a
qualified electrician or Miele Customer Service.
There was a loud bang
during operation.
The transit device has not been not removed and the
air filter has not been fitted.
 Contact Miele Technical Service.
The drawer has
switched itself off.
The drawer will switch itself off automatically to save
energy if no other action is taken within a certain time
frame after switching it on or after the end of a vacu-
uming process.
 Switch the drawer back on.
The sensor controls are
not reacting to touch.
Foreign objects, soiling, or liquid residues have got
onto the control field.
 Remove the objects and/or clean and dry the con-
trol field.
The vacuuming process
takes longer than ex-
pected.
The oil in the vacuum pump has become extremely
hot.
 Leave the drawer to cool for an hour before start-
ing another vacuuming process.
 When carrying out a number of consecutive vacu-
uming processes, wait a minimum of 2minutes
between each process to prevent the oil from
overheating again.