Operating and Installation Instructions

Frequently Asked Questions
39
Problem Possible cause and solution
The bag is not maintain-
ing the vacuum even
though the weld seam
is intact.
The vacuum-sealing bag has been damaged by
sharp pointed objects, e.g., pointed pasta shapes or
a bone.
 Start the vacuuming process again with a new
vacuum-sealing bag, on a lower vacuum level if
necessary.
 Use a third-party container if possible.
The weld seam is de-
fective or not properly
sealed in one or more
places.
The sealing bar and/or counterpressure bar are dirty
or there are liquid residues on the sealing bar.
 Clean and dry the sealing bar and/or counterpres-
sure bar.
The rubber on the counterpressure bar is not evenly
fitted.
 Flatten the rubber.
The edge of the bag is dirty (inside and out). For a
perfect weld seam, the edge of the bag must be dry
and grease-free in the area of the seam.
 Fold the edges of the vacuum-sealing bag outward
for filling. This will give you a clean, perfect weld
seam.
The edge of the bag was not positioned smoothly
and without creases on the sealing bar.
 Position the bag smoothly and without creases
along the sealing bar.
The sensor control is
lit up even though a
drying cycle has been
carried out. The drawer
cannot be used.
The drying cycle failed to remove all of the moisture
from the oil-circulation system in the vacuum pump.
The drawer is locked and cannot be used for 1hour.
 Wait for 1hour and then carry out another drying
cycle (see “Cleaning and care – Carrying out a dry-
ing cycle”). Ensure that the vacuum chamber is
free from liquid residues.
The sensor control
lights up yellow. The
vacuum is lower than
usual.
When vacuum-sealing food, moisture got into the oil-
circulation system in the vacuum pump. This can im-
pair the performance of the vacuum settings.
 Carry out a drying cycle (see “Cleaning and care –
Carrying out a drying cycle”).