Operating and Installation instructions

Frequently Asked Questions
107
Problem Possible cause and solution
Food has frozen to-
gether or to the wall.
The food packaging was not dry when loaded in the
freezer.
 Use a blunt instrument (such as a spoon handle) to
carefully pry them apart.
An alarm sounds. The appliance door has been open for longer than
3minutes.
 Close the appliance door.
No alarm sounds de-
spite the appliance door
being open.
You have switched off the audible signal.
 Switch the audible signal back on using Settings
mode.
The Sabbath Mode function is switched on: the tem-
perature display is dark and the symbol is shown
on the display.
 You can switch off Sabbath mode at any time (see
“Selecting additional settings – Switching Sabbath
Mode on or off”).
The appliance door
cannot be opened.
The Pull2OpenDoor Assistant is switched on but the
appliance has a handle-free cabinet front.
 For handle-free cabinet fronts, switch on the
Push2OpenDoor Assistant (see “Switching on the
Door Assistant” in “Selecting additional settings”).
The appliance door
cannot be opened when
Sabbath Mode is
switched on.
The Push2OpenDoor Assistant is switched on at the
same time as Sabbath Mode.
 When Sabbath Mode is switched on, the Door As-
sistant is deactivated.
 Pull the appliance door open from below or from
the side.