Operation Manual

Problem Possible cause Remedy
White residue is visible
on cutlery and croc-
kery, clouding occurs
on glassware; film can
be wiped off
Not enough rinse aid was
used.
Increase the dosage, see
“Before using for the first
time”.
There is no salt in the salt
reservoir.
Add reactivation salt, see
“Before using for the first
time”.
The salt reservoir cap
was not correctly
screwed on.
Replace it making sure it
screws back on correctly.
The water softener is
programmed to a setting
which is too low.
Programme a higher
setting, see “Before using
for the first time”.
Phosphate-free detergent
was used.
Try detergent containing
phosphate.
Smearing appears on
glassware and cutlery,
there is a bluish sheen
on the surface of glass-
ware; film can be wiped
off
The rinse aid dosage is
set too high.
Reduce the dosage, see
“Before using for the first
time”.
Glassware is dull and
discoloured; film can-
not be wiped off
The water hardness
selector in the wash
cabinet is incorrectly set.
Set it to the correct
setting, see “Before using
for the first time”.
There is no remedy for
already damaged
glassware.
Glassware is not
dishwasherproof. The
surfaces are affected.
There is no remedy.
Purchase glassware
which is dishwasher-
proof.
Problem solving guide
47