User's Manual

Table Of Contents
Problem solving guide
67
Other problems
Problem Possible cause and remedy
The door to the freezer
will not open because it
has been opened and
closed too many times
in succession.
This is not a fault. The suction caused by opening
and closing the door is preventing the door from
opening. Wait approx. 1minute and then try again. It
should now open without force.
Food has frozen
together.
The food packaging was not dry when loaded in the
freezer.
Use a blunt instrument, e.g. a spoon handle or
plastic scraper, to prise it apart carefully.
The external walls of
the appliance feel
warm.
This is not a fault. The heat which results from the
cooling process is used to avoid the build-up of
condensation on the appliance.
There is no audible
alarm although the door
has been open for a
long time.
This is not a fault. The alarm has been switched off in
Settings mode (see “Selecting further settings –
Setting the volume/Switching alarms and audible
tones on/off”).
Sabbath mode has been switched on.