Warranty conditions

16
SCOPE OF LIMITED WARRANTY
MIELE, INCORPORATED, a Delaware corporation (hereinafter “Miele”), warrants to the original purchaser (the “Miele
Customer”) of the Miele product (the “Miele Product”), who purchased the appliance from a distributor, dealer,
manufacturer’s representative, or other seller who has been authorized by Miele (“Authorized Miele Dealer”) and who
is the end consumer, that the Miele Product, including any of its original accessories, is free of defects in material
and workmanship, subject to the terms and conditions set forth herein. This Limited Warranty covers parts and labor,
except as set forth in this Limited Warranty.
This Limited Warranty is only applicable in case the Miele Product was purchased and installed in the United States of
America (“U.S.”) or Puerto Rico and, if the Miele Product is a Miele Marine appliance, in case it was installed on board
a vessel before it left the U.S. or Puerto Rico.
WARRANTY PERIOD
The limited warranty runs from the date of purchase of the Miele Product for the respective period of time set forth
herein (the “Warranty Period”). Any and all warranty claims must be received by Miele before the end of the respective
Warranty Period. No Warranty Period shall be extended, stalled, tolled or suspended for any reason whatsoever.
MECHANICAL DEFECTS
For Residential Miele Products Used Exclusively for Household/Personal Purposes (except for Countertop
Coffee Machines and Fashion Master® Ironing Systems; and Sealed Refrigeration Systems):
Warranty Period: One (1) year
Warrant Period in case the Miele Product was
properly installed at the time of purchase by an
installer authorized by Miele:
Two (2) years
For CM model Countertop Coffee Machines and Fashion Master® Ironing Systems:
Warranty Period: Two (2) years
Sealed Refrigeration Systems:
Warranty Period: - Five (5) years, covering both parts and labor One (1) year
- Additional five (5) years but only covering parts;
the Miele Customer must pay for the labor.
NON-APPLICABILITY OF THE LIMITED WARRANTY
This Limited Warranty does not cover or apply to:
• Non-compliance with Miele’s instructions for use.
• Damage or defects caused by, or resulting from, repairs, service, conversion or alterations to the Miele Product
or any of its parts and accessories which have been performed by service centers or repairmen not authorized
by Miele; damage or defects caused by negligence, improper installation, accident, abuse, misuse, power
interruptions, power surges, floods, natural disasters, or force majeure; or improper maintenance of the Miele
Product or its parts or accessories.
• Direct, indirect or consequential damages, losses or other costs and expenses resulting from any spoilage of
any items stored in a Miele refrigeration system, including refrigerators, wine coolers and freezers, whether they
be food, medicine, or otherwise, or damage to or destruction or loss of clothing or other textiles, dishes, china,
flatware or other items placed in a Miele Product.
• Ordinary wear and tear.
• Discoloration, rust or oxidation of surfaces resulting from exposure to unsuitable environmental conditions
including but not limited to (high salt concentrations, high humidity or moisture, exposure to chemicals, direct
sunlight).
• Consumable items such as water filter cartridges.
• Vacuum cleaners (see separate limited warranty).
• Miele Products covered by third party “Extended Warranties”, which are sold separately by Authorized Miele
Dealers or other third parties.
• Freight or shipping charges for sending an appliance to a Miele Repair Center.
• Products installed in cabinetry and other types of built-in applications that are not accessible to the service
technician. Miele is not responsible for the dismantling or reinstallation of fixed infrastructure when removing or
returning the repaired or replaced product into a custom installation.
MANUFACTURER’S LIMITED WARRANTY FOR DOMESTIC APPLIANCES USA