Operating Instructions

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Repairs should only be carried out by an authorized technician in
accordance with local and national safety regulations. Unauthorized repairs
could cause injury or appliance damage.
Problem Cause Solution
The burner does not
ignite after several
attempts
The burner is not assembled
correctly.
Assemble the burner correctly.
The gas valve is closed. Open the gas valve.
The burners are wet and soiled
and/or the flame holes in the
burners are soiled and clogged.
Clean and dry the burner.
The igniters are wet. Dry the igniters.
The cooktop is not plugged in
and the circuit breaker has
tripped.
Plug the cooktop in and restore power.
If lack of power is the problem, the cooktop
can be lit with a match. See “Turning on in the
event of a power failure”.
Gas flame goes out
after ignition
- Residue has been built up
between the ignitor and the
burner.
- The burners are assembled
incorrectly.
Clean the burners.
Position the burner parts correctly.
The shape of the gas
flame varies
The burner parts are not
positioned correctly.
Position the burner parts correctly.
The burner head or burner
cover holes are dirty.
Clean the burners.
The burner ignitor is
not working
The circuit breaker has tripped. Restore power.
If lack of power is the problem, the cooktop
can be lit with a match. See “Turning on in the
event of a power failure”.
There is food residue between
the ignitor and the burner cover.
Clean carefully (see "Cleaning and care").
Frequently asked questions
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