Instructions

Problem solving guide
66
Problem Possible cause and remedy
Glassware has a brown
or blue tinge, and film
cannot be wiped off.
This is caused by ingredients in the cleaning agent.
 Change your detergent.
Glassware is dull and
discoloured; film cannot
be wiped off.
The glassware is not dishwasher-proof. The surfaces
are affected.
 Purchase glassware which is dishwasher-proof.
Tea or lipstick stains
have not been
completely removed.
The wash temperature of the selected programme
was too low.
 Select a programme with a higher wash
temperature.
The bleaching effect of the detergent used is too low.
 Change your detergent.
Plastic items are
discoloured.
Natural dyes, e.g. from carrots or tomatoes may be
the cause. The amount of detergent used or its
bleaching effect was not sufficient to deal with natural
dyes.
 Use more cleaning agent (see “Operation, Adding
detergent”).
Discoloured plastic items will not regain their original
colour.
White residue is visible
on crockery, clouding
occurs on glassware
and cutlery; film can be
wiped off.
Not enough rinse aid was used.
 Increase the dosage (see “Settings menu - Rinse
aid”).
There is no salt in the salt reservoir.
 Fill the salt reservoir (see “Before using for the first
time - Dishwasher salt”).
The salt reservoir cap has not been screwed on
correctly.
 Replace it, making sure that it screws back on
correctly.
The water softener is programmed to too low a water
hardness level.
 Programme the water softener to a higher water
hardness level (see “Settings menu - Water
hardness”).