Technical data

The drum door cannot be opened by pressing the a button

Possible cause Remedy

There is no power to the

machine.

Check whether

–

the electricity supply to the machine is switched

on.

–

the fuse or circuit breaker has tripped.

Power cut. Open the drum door as described in the next

section.

The door was not

correctly engaged.

Press hard against the lock side of the drum door

and then press the a button.

There is still water in the

drum and the machine is

unable to drain.

The drainage system may be blocked. Clean the

drainage system as described in the next section.

For safety reasons the drum door cannot be opened if the suds temperature is

higher than 55°C.

Problem solving guide