Operating and Installation Instructions Washer W 3037 To prevent accidents and appliance damage, read these instructions before installation or use. en - US M.-Nr.
Contents IMPORTANT SAFETY INSTRUCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Guide to the washer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Display function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Before using for the first time. . . . . .
Contents Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Cleaning the exterior and control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Cleaning the drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Cleaning the detergent drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Cleaning the water inlet filters . . . . . . . .
IMPORTANT SAFETY INSTRUCTIONS ,WARNING - To reduce the risk of fire, electric shock or injury to persons while using your appliance follow basic safety precautions, including the following: ~ Read all instructions before using the appliance. ~ GROUNDING INSTRUCTIONS This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
IMPORTANT SAFETY INSTRUCTIONS ~ If the power cord is damaged it must only be replaced by a Miele Service technician with a genuine Miele power cord. ~ Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, turn on all hot water faucets and let the water flow from each for several minutes before using the washing machine.
Guide to the washer Control panel a Program buttons To select a wash program f "Start" button Starts the selected wash program b Option buttons Special features to enhance a wash program g "Cancel" button Switches back to the previous menu during program selection or cancels the running program c PC Indicator Allows a service technician to check and update the wash programs d "Delay Start" button To delay the start of a program e Display with "Menu" buttons See more information on the following pages
Guide to the washer Display function "Menu" buttons The display allows you to operate and select various functions of the washer.
Before using for the first time Shipping strut reminder The appliance must be correctly installed and connected before the first use. Please see the "Installation instructions." This washing machine has undergone thorough testing in the factory, there may be some residual water in the drum from this process. Running a spin cycle before the first use is, for safety reasons, not possible. To activate the spin cycle a wash program must be run without laundry or detergent.
Using the washer 1. Prepare and sort the laundry Sort the laundry ^ Only wash items that are labeled machine washable by the manufacturer. Most garments have a fabric care label in the collar or side seam. ^ Sort the laundry by care label and color. General tips ^ Empty all pockets. ,Foreign objects left in pockets (e.g. nails, coins, paper clips, etc.) can cause damage to clothes and the machine. Pre-treat stains ^ Tough stains (blood, egg, coffee, tea, etc.
Using the washer 2. Turn on the washer ^ Press the I-On / 0-Off button. The washer is turned on and the program indicators light. The drum light is on. The drum light turns off automatically after five minutes. To turn the light on again press the "Door" button. 3. Load the laundry To prevent damage to the door seal and clothing, make sure that there are no clothes caught between the drum door and the seal. ^ Close the drum door. ^ Press the "Door" button to open the drum door.
Using the washer 4. Select a program 5. Select a temperature and/or spin speed The pre-selected temperature and/or spin speed can be adjusted if the program allows so. Duration: MG G P G G GM 1:02 h MG G G G P GM High spin Warm ^ Press the button of the desired program. See the "Program guide" for information about the programs. The indicator of the selected program lights. ^ By pressing the left menu button "Warm", the temperature can be adjusted.
Using the washer Program guide Temperature * Final spin Item / Tip Normal Options: Heavy Soil, Extended, Sensitive, Buzzer Hot D Very Warm C Warm B Cold A Items made from cottons, linen or mixed fabrics. Max spin No Heat Important: Fill the drum only 3/4 of the way. Items need room to move otherwise they might get caught in the drum door seal.
Using the washer Temperature * Final spin Item / Tip Woolens Options: Sensitive, Buzzer Warm B Cold A No Heat High spin Med spin Slow spin Hold No spin Silk Options: Buzzer Cold M Slow spin No Heat Items made from washable wool or mixed woolens. Silk and hand washable items which do not contain wool.
Using the washer Temperature * Final spin Item / Tip Delicates Options: Extended, Buzzer Warm N Cold M No Heat Med spin Slow spin Hold No Spin For delicate items made from synthetics. Denim / Jeans Options: Heavy Soil, Extended, Sensitive, Buzzer Warm B Cold A High spin Med spin All items made from denim. Before washing denim items, turn them inside out.
Using the washer Temperature * Final spin Beach towels Options: Buzzer No Heat A Express Options: Buzzer Warm B Cold A No Heat Drain / Spin Max spin Max spin High spin Med spin Slow spin Hold No Spin Item / Tip Program to rinse sand from beach towels. Do not use detergent. Small loads of mixed items for the programs "Normal" and "Wrinkle free".
Using the washer Final spin speed Rinse spin Program Normal Max spin Wrinkle-free High spin Sanitize Max spin Handwash Med spin Woolens High spin Silk Slow spin Custom Max spin Extra White Max spin Delicates Med spin Denim/Jeans High spin The laundry is spun after the main wash and between the rinse cycles. Reducing the final spin speed will also reduce the rinse spin speeds. Hold ^ Select the option "Hold". Dress shirts Med spin The laundry is not spun and remains soaking in water.
Using the washer 6. Select an option Heavy Soil For heavily soiled laundry or stubborn dried on stains. A pre-wash takes place and the wash time for the main wash is extended. Extended For laundry with normal to heavy soiling or stains. The main wash cycle time for the wash program is extended. ^ Select the desired Option with the respective button. Once an Option is selected, the indicator lights. See the "Program Guide" to determine which Option is selectable for each program.
Using the washer 7. Add detergent Front loading washing machines require special high efficiency detergents. Closely follow the requirements of the detergent manufacturer. Use detergent according to the laundry soiling. Use less for smaller loads. Light soiling No soiling or stains are visible. Normal soiling Some visible soiling or a few light stains. Heavy soiling Very visible soiling or stains. Use the "Heavy soil" function and split the detergent in the Heavy soil compartment as described.
Using the washer Using liquid detergent i Detergent for Heavy Soil ^ Only add detergent (1/3 of the total amount recommended) to the i compartment, if the "Heavy Soil" option is selected. OR Bleach ^ Add bleach to compartment i as described by the manufacturer. ^ Pull out the detergent dispenser drawer and add detergent to the compartments. You can not combine "Heavy soil" and use bleach in the same cycle. The "Heavy soil" function flushes away the bleach prematurely.
Using the washer Using powder detergent i Detergent for "Heavy Soil" Liquid detergent inserts come already inserted in the detergent compartments. To use powder detergent remove the inserts. ^ Only add detergent (1/3 of the total amount recommended) to the i compartment, if the "Heavy Soil" option is selected. Since powder detergents already contain bleach, using additional liquid bleach is not recommended.
Detergent You can use all high efficiency detergents which are formulated for household washing machines. Closely follow the requirements of the detergent manufacturer.
Fabric care Fabric softener Makes fabrics feel softer and reduces static cling in the dryer. Mild liquid starch A synthetic starch wash that gives fabrics some stiffness. Starch Gives the fabrics stiffness and volume. Bleach To remove difficult to clean stains. Dispensing bleach The liquid detergent insert must be inserted in compartment i. The option "Heavy Soil" cannot be selected. Dispensing fabric softener or liquid starch ^ Add the fabric softener, mild liquid starch or starch to compartment §.
Using the washer 8. Select Delay Start (if desired) Cancel Press the "Cancel" button. Delay start allows you to delay the start of a program from 30 minutes up to a maximum of 24 hours. Adjust To adjust the Delay Start time cancel and reset. 9. Start the program ^ Press the "Delay" button. Duration: MG G P G G GM Warm 1:02 h MG G G G P GM High spin ^ With every touch of the "Delay" button, the start is delayed longer. Press and hold to speed up the count.
Using the washer 10. Activate the Child Lock (if desired) The Child Lock can be activated to prevent a child from canceling the program and opening the door at the end of a program. ^ Press and hold the "Heavy soil" button until the display shows: X Locked 11. Program end During the "Anti-crease" program the display shows "Anti-crease" alternating with "End". ^ Open the drum door and remove the laundry. Check the drum for any missed pieces of laundry.
Using the washer Canceling a program Interrupting a program A program can be canceled any time after the program start. ^ Turn the washer off. To continue: ^ Turn the washer on again. Changing a program A program change is not possible once the program has started. The program must be canceled. Adjusting the temperature The temperature can be changed up to 6 minutes after the program start.
Using the washer Preparing your appliance for an extended vacation If you elect to turn off the water to your home for an extended period of time, please note that this may not be enough to reduce the risk of a leak. To be completely safe, you must turn off the water supply to each individual appliance. This means under the sink for a dishwasher, at the laundry bib for your washer, etc. Adding/removing laundry during a wash program ^ Press and hold the door button until the door opens.
Quick guide Remove this guide for easy reference Please read all instructions, especially the "Important Safety Instructions", before using the washer.
Quick guide 1. Sort the laundry 4. Selecting a program ^ Empty all pockets. ^ Press the program button of the desired program. ^ Sort the laundry by fabric and color. ^ Pretreat stains. 2. Turn on the washer The indicator of the selected program lights. 5. Selecting a temperature The preselected temperature and/or spin speed can be adjusted if the program allows so. ^ Press the "On/Off" button. The washer is turned on and the program indicators light. 3.
Quick guide 6. Selecting an Option 8. Selecting Delay Start ^ Press the "m" delay start button. Start in: 1:02 h MG G P G G GM MG G G G P GM High spin Warm ^ With every touch of the "m" delay start" button, the start is delayed longer. 9. Starting a program ^ Select the desired Option with the respective button. Once an Option is selected, the indicator lights. 7. Add detergent ^ Press the flashing "Start" button. 10.
Quick guide X X X X X X X X X X X X X X X Silk X Extra White X X X X Delicates Denim / Jeans X X X Dress shirts X X X X Pillows X X X X ho ld sp in pin pin X X X X X X X X X X X X X X X X X X X X X X Beach towels Express X X X X X X X Table linens X X X X Outerwear X X X X Handwash Sp in X No X ns e X Ri X Slo w X ds X Me X Woolens Custom pin X Hi Ma X gh s at No X X X xs He Co ld rm Wa Wrinkle-free S
Cleaning and care ,Before cleaning or maintenance, disconnect the power supply by unplugging the unit or manually "tripping" the circuit breaker. ,Do not use a hose to wash down the washer. Cleaning the exterior and control panel ^ Clean the exterior of the washer with a mild solution of non-abrasive detergent or soap and water, and wipe dry with a soft cloth. Descaling the washer If the correct amount of detergent is dispensed, the machine should not need to be descaled.
Cleaning and care ^ Clean the siphon tube. 1. Remove the siphon tube from the compartment § and rinse under warm water. Clean the pipe on which the siphon tube is attached. Cleaning the niche of the detergent drawer ^ Using a bottle brush remove any detergent or lime deposits from the water inlet valves at the top of the detergent drawer niche. 2. Replace the siphon tube.
Cleaning and care Cleaning the water inlet filters The washer has two water inlet filters to protect each inlet valve. These filters should be checked and cleaned if necessary every 6 months. This may need to be done more frequently with some water supplies. ^ Turn off the water supply. ^ Unscrew the inlet hose from the valve by turning the connector counterclockwise using a wrench if necessary. ^ Remove the rubber seal, 1, from the connector.
Cleaning and care Cleaning the drain pump and lint trap Occasionally, small objects (buttons, coins, etc.) may become trapped in the lint trap. If the machine does not drain completely, the lint trap should be checked to ensure that it is free of foreign objects. ,Caution: If laundry has been washed at a high temperature, the water draining out of the machine will still be hot! Allow it to cool before proceeding. ^ Turn off the appliance with the "On / Off" button.
Cleaning and care Once the flow of water stops: ^ Remove the lint trap lid. ^ Remove any foreign objects or lint from the filter. ^ Check that the impeller (in the back of the chamber) rotates freely by spinning it with your hand. ^ Return the lint trap and tighten into place. ,If the lint trap lid is not tightened securely, water will leak out when the machine is used.
Frequently asked questions , Repairs to electrical appliances must only be carried out by a qualified and trained person in accordance with local and national safety regulations. Repairs and other work by unqualified persons could be dangerous. The following section will help you avoid placing a service call by identifying issues you may encounter while operating the machine: A wash program cannot be started Issue Possible cause The display stays The washer has no blank and no indicator power.
Frequently asked questions The display shows a fault message Issue q p o , Possible cause Drain fault Check drain – The drain is – Clean the drain filter and blocked. the drain pump. – The drain hose is too – The maximum drain high. pump height is 3 ft (1m). Water inlet fault Open water faucet – The water intake is blocked. Waterproof system activated The waterproof system Call Technical Service. has activated. Technical fault Call Technical Service There is a fault. Restart the program.
Frequently asked questions General problems with the washer Issue Possible cause Solution The washer shakes during the spin cycle. The four feet are not resting Level the machine (see evenly on the floor. "Leveling the washer"). There are unusual sounds coming from the drain pump. There is no fault. Lapping sounds at the beginning and end of the drain process are normal. Large residues of detergent remain in the dispenser drawer. The water pressure is too low.
Frequently asked questions Poor wash results Issue Possible cause The wash does not Liquid detergents do not come clean with contain bleaching liquid detergent. agents. Fruit, coffee and tea stains cannot be effectively removed. Laundry has a An inadequate amount of gray, sticky detergent was used to residue. dissolve greasy deposits in heavily soiled laundry (e.g. grease, oils or lotions). Solution – Use powdered bleach.
Frequently asked questions The drum door cannot be opened Possible cause Solution The washer is not plugged Plug the washer in and turn it on by pressing the in and/or not turned on. "I-On/0-Off" button. The Child Lock is activated. Deactivate the Child Lock as described in the chapter "Using the washer - Activating the Child Lock". The door was not properly closed. Push against the door on the lock side and press the "Door" button. Power failure Open the door as described on the following page.
Frequently asked questions Opening the drum door during a power failure ,Make sure the machine is turned off and the drum has stopped moving. A moving drum is dangerous. ^ Open the detergent dispenser drawer and remove the tool. ^ To open the door, pull down on the ring in the upper right corner of the access area. ^ Open the lint trap door. ^ Drain the water from the washer as described in "Cleaning and Care Cleaning the drain pump and lint trap".
After sales service Repairs Optional accessories In the event of a fault which you cannot fix yourself, please contact Technical Service using the information on the back of this manual. Optional accessories are available through your Miele dealer or Miele. ^ Please quote the model and serial number of your appliance when contacting the Technical Service Department. (USA only) Both can be found on the data plate visible above the front glass on the inside of the door.
Installation Instructions Information is subject to change. Please refer to our website to obtain the most current product specification, technical & warranty information. To prevent accidents and appliance damage read these instructions before installation or use.
Installation Front view a Hot water intake hose h Control panel b Cold water intake hose i Detergent dispenser drawer c Power cord j Drum door d - g Drain hose (drain options shown i.e adjustable and removable elbows).
Installation Rear view a Lid excess end with transport grips f Drain hose b W-LAN communication module (optional accessory) g Bracket for intake and drain hoses c Power cord d Cold water intake hose e Hot water intake hose h Rotary protectors for shipping struts i Bracket for intake and drain hoses and for storing the shipping struts when not in use.
Installation Installation site Installation A concrete floor is the most suitable surface for the washer. Concrete floors are less prone to vibration during the spin cycle than wooden floors. Use the front washer feet and the rear excess end to transport the washer from its shipping pallet to the installation site. Note: Do not lift the washer by the drum door! – The machine must be leveled and securely positioned.
Installation ^ Turn the left shipping strut counterclockwise 90° with the enclosed combination wrench. ^ Turn the right shipping strut clockwise 90° with the enclosed combination wrench. ^ Pull out the shipping strut. ^ Pull out the shipping strut.
Installation Installing the shipping struts ^ Reinstall the struts by reversing the "Removing the shipping struts" procedure. ,To avoid injury the holes for the shipping struts must be covered after the struts are removed. ^ Close the holes with the rotary protectors as shown, making sure to close the caps. ^ Fasten the shipping struts to the rear of the washer. Make sure that the catch at the top of the strut is hooked above the holder. ,Do not move the washer without the shipping struts in place.
Installation Leveling the washer To ensure smooth operation the washer must be level. Failure to level the machine can result in increased water and energy consumption as well as the washer "banging" in the spin cycle or "walking" across the floor during use. Adjust the four leveling feet The washer is leveled by adjusting the four feet. The machine is boxed with the feet completely screwed in. ^ Turn the locking ring, 2, counterclockwise with the enclosed combination wrench.
Plumbing The washing machine can be connected to a portable water supply. A non-return valve is not needed unless required by building code. The washing machine has ½" (13 mm) pressure hoses with 3/4" (19 mm) female hose thread connections. If there is no water hookup, contact a plumber to install a connection. Make sure that the sealing ring is seated properly on the hose connector. Replace the hose only with a genuine Miele hose, or with a hose able to withstand up to 145 psi (10 bar) pressure.
Plumbing Hot and cold water connection Cold water only connection ^ Connect the cold water intake hose (blue mark) to the cold water valve and the hot water intake hose (red mark) to the hot water valve. The washer must be reprogrammed for cold water only. Do not connect the washer to hot water only. ^ Turn on the valve(s) and check for leaks. The water pressure must be within 15 -145 psi (1 -10 bar). If the water pressure is greater that 145 psi (10 bar) a pressure reducer must be installed.
Plumbing Drainage The 5 ft (1.5 m) drain hose may be connected as follows: 1. Directly into a sink: hook the hose over the edge of the sink and secure it firmly (e.g. by tying the hose to the water faucet). 2. To a stand pipe: place the drain hose into a 1 ½" (4 cm) stand pipe and secure it firmly. 3. To a floor drain: The machine is equipped with an air gap / anti-siphoning system so that no minimum drain height is required. ^ The machine drains using a pump with a maximum delivery height of 4 ft (1.2 m).
Electrical connection ELECTRICAL INSTRUCTIONS GROUNDING INSTRUCTIONS This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
Setting the display language The display language can be changed at any time as long as no program is running. ^ Press the "Extended" button until the display shows: Language english B + OK ^ Select the desired language by pressing the left menu button "+". Confirm with "OK". The display is shown in the selected language.
Help protect our environment Disposal of the packing material The cardboard box and packing materials protect the appliance during shipping. They have been designed to be biodegradable and recyclable. Ensure that any plastic wrappings, bags, etc. are disposed of safely and kept out of the reach of children, as they pose a danger of suffocation. Disposal of an appliance Old appliances may contain materials that can be recycled.
Alteration rights reserved / 2513 M.-Nr. 09 676 140 / 00 INFORMATION IS SUBJECT TO CHANGE. PLEASE REFER TO OUR WEBSITE TO OBTAIN THE MOST CURRENT PRODUCT SPECIFICATIONS, TECHNICAL & WARRANTY INFORMATION.
