Operating instructions for washing machines To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time. en-GB, IE M.-Nr.
Contents Caring for the environment .............................................................................. 6 Warning and Safety instructions ..................................................................... 7 Operating the washing machine ...................................................................... Control panel ....................................................................................................... Display.............................................................
Contents Programme chart .............................................................................................. 43 Garment care label symbols............................................................................. 50 Extra options...................................................................................................... SingleWash.......................................................................................................... Water + .........................................
Contents Problem solving guide ...................................................................................... The programme does not start............................................................................ Fault message after a programme has been interrupted. ................................... Fault message at the end of a programme ......................................................... Messages or faults with the TwinDos system .....................................................
Contents Language .......................................................................................................... TwinDos............................................................................................................... Degree of soiling.................................................................................................. Buzzer volume..................................................................................................... Keypad tone ........................
Caring for the environment Disposal of the packing material Disposing of your old appliance The packaging is designed to protect the appliance from damage during transportation. The packaging materials used are selected from materials which are environmentally friendly for disposal and should be recycled. Electrical and electronic appliances often contain valuable materials. They also contain specific materials, compounds and components, which were essential for their correct function and safety.
Warning and Safety instructions This washing machine complies with all current local and national safety requirements. However, inappropriate use can lead to personal injury and damage to property. Read the operating instructions carefully before using the washing machine. They contain important information on safety, installation, use and maintenance. This prevents both personal injury and damage to the washing machine.
Warning and Safety instructions Safety with children Children under 8 years of age must be kept away from the washing machine unless they are constantly supervised. Children 8 years and older may only use the washing machine unsupervised if they have been shown how to use it safely and recognise and understand the consequences of incorrect operation. Children must not be allowed to clean or maintain the washing machine unsupervised.
Warning and Safety instructions Temporary or permanent operation on an autonomous power supply system or a power supply system that is not synchronised with the mains power supply (e.g. island networks, back-up systems) is possible. A prerequisite for operation is that the power supply system complies with the specifications of EN 50160 or an equivalent standard.
Warning and Safety instructions Unauthorised repairs could result in unforeseen dangers for the user, for which the manufacturer cannot accept liability. Repairs should only be undertaken by a Miele authorised service technician, otherwise any subsequent damage will not be covered by the warranty. While the washing machine is under warranty, repairs should only be undertaken by a Miele authorised service technician. Otherwise the warranty will be invalidated.
Warning and Safety instructions This washing machine is supplied with a special lamp to cope with particular conditions (e.g. temperature, moisture, chemical resistance, abrasion resistance and vibration). This lamp must only be used for the purpose for which it is intended. The lamp is not suitable for room lighting. Replacement lamps may only be fitted by a Miele authorised technician or by the Miele Customer Service Department.
Warning and Safety instructions Take care when opening the drum door after using the steam function. Danger of burning due to escaping steam and the high temperature of the surface of the drum as well as the porthole glass. Stand back away from the machine and wait until the steam has dissipated. The maximum load for this washing machine is 8.0 kg (dry weight). See the “Programme chart” for the maximum recommended loads for individual programmes.
Warning and Safety instructions Colour run and dye removers contain sulphur compounds which can cause damage such as corrosion. Do not use these products in this machine. If detergent comes into contact with the eyes, rinse them thoroughly with lukewarm water immediately. If swallowed, seek medical assistance immediately and retain the packaging or label for reference. Those with skin problems or sensitive skin should avoid their skin coming into contact with detergent.
Operating the washing machine Control panel a Control field The control field consists of a display and various sensor controls. The individual sensors are explained in the following sections. b sensors Values shown in the display can be changed with the sensors. The sensor increases the value or moves up the list; the sensor decreases the value or moves down the list. c Sensors for extra options You can supplement wash programmes with extra options.
Operating the washing machine g sensor control You can view information about the energy and water consumption of your washing machine with the sensor. See “Washing environmentally and economically, Feedback” for more information. The following information will appear in the display: – An estimate of the energy and water consumption before the programme begins. – The actual energy and water consumption and the cost during the programme or at the end of the programme.
Operating the washing machine Setting numerical values Display The standard display shows the following from left to right: 40° 1600 2:24 OK - The selected wash temperature - The selected spin speed - Programme duration Start in 00 :00 h The numerical value is highlighted in white. Touching the sensor control decreases the value. Touching the sensor control increases the value. The OK sensor control is used to activate the value shown in the display.
Before using for the first time Damage resulting from incorrect installation and connection. Installing and connecting the washing machine incorrectly will cause serious property damage. See “Installation”. Remove the detergent cartridges and the drain hose elbow from the drum Two detergent cartridges for automatic detergent dispensing and an elbow piece for the drain hose are stored in the drum.
Before using for the first time Miele@home Your washing machine is equipped with an integrated WiFi module. In order to use it you need: - a WiFi network - the Miele@mobile App - a Miele user account. The user account can be created via the Miele@mobile App. The Miele@mobile App will guide you as you connect your washing machine to your home WiFi network.
Before using for the first time Switching on the washing machine 2. Setting up Miele@home The following message appears in the display: Miele@home Confirm with OK. The following message appears in the display: Set up now To set up Miele@home now: touch the OK sensor control. Turn the programme selector to the Cottons programme. The welcome tone will sound and the welcome screen will light up. The display will guide you through the 5 steps of the initial commissioning process.
Before using for the first time 3. Remove the transit bars Damage resulting from failure to remove the transit bars. Failure to remove the transit bars can result in damage to the washing machine and to adjacent cabinetry or appliances. Remove the transit bars as described in “Installation and connection”. Settings for compartment The UltraPhase 1 values are preset in the standard settings. Agent for OK Confirm with the OK sensor control.
Before using for the first time The following appears in the display: Insert Remove the foil from the detergent cartridge. Push the UltraPhase 1 detergent cartridge into compartment 1 until it locks into position. Open the access panel for TwinDos.
Before using for the first time Settings for compartment The UltraPhase 2 values are preset in the standard settings. After the cartridge has been pushed in, the display message switches to: Agent for OK Confirm with the OK sensor control. Miele UltraPhase 2 OK Remove the film from the detergent cartridge. Confirm with the OK sensor control. The dispensing quantity for UltraPhase 2 is preset for (hardness level II).
Before using for the first time 5. Starting the calibration programme For optimum water and energy consumption and excellent wash results, it is important to calibrate the washing machine. At the end of the programme, the following message will appear in the display: Set up complete Reach under the door grip and pull the door open. To do this, the Cottons programme must be run without laundry and without detergent. No other programmes can be started until calibration has been carried out.
Washing environmentally and economically Energy and water consumption - To get the most out of your machine, load the maximum dry load size for the wash programme you are using. This will keep the energy and water consumption to a minimum in relation to the size of the load. - Programmes that are more efficient with regard to energy and water consumption generally have a longer running time.
Washing environmentally and economically Feedback 2. Actual consumption You can view information about the energy and water consumption of your washing machine with the sensor. You can view the actual amount of energy and water used by a programme both during and at the end of the programme. The following information will appear in the display: - An estimate of the energy and water consumption before the programme begins.
1. Prepare the laundry Tip: Stains (e.g. blood, egg, coffee, tea) can be pre-treated using some handy tricks which can be found in the Miele guide to laundry care. Damage due to solvent-based Empty all pockets. Damage due to foreign objects. Nails, coins, paper clips, and so on can cause damage to garments and components in the machine. Check the laundry before washing and remove any foreign objects. Sort the laundry Sort the laundry by colour and by care label.
2. Select a programme Programme selection There are three possible ways to select a programme: 2. Selecting additional programmes by setting the programme selector to “Further programmes/” and using the display: 1. Select standard programmes with the programme selector dial Turn the programme selector to the Further programmes/ position. Turn the programme selector to the required programme. The selected programme will be shown in the display. The standard display will then appear.
2. Select a programme 3. Selecting programmes via the MobileStart programme selector position and the Miele app Tip: In order to use MobileStart , the washing machine must be logged on to the WiFi network and Remote control must be switched on. Turn the programme selector to the MobileStart position. The following appears in the display: Load laundry, close the door and press “Start”. Appliance can be remotely controlled Follow the instructions in the display and start the programme.
3. Load the washing machine Open the door Close the door Reach under the door grip and pull the door open. Make sure that no items are caught between the door and the seal. Check the drum for pets or foreign objects before loading it with laundry. The most efficient use of energy and water is achieved when a full load is washed. However, do not overload as this reduces cleaning efficiency and causes creases. Unfold the laundry and load loosely into the drum.
4. Select programme settings Selecting a temperature/spin speed You can alter the preset temperature/ spin speed of a wash programme if this option is permitted for that programme. The temperatures reached inside the washing machine might not be the same as the temperatures selected. Perfect wash results are achieved through a combination of energy use and wash duration.
4. Select programme settings Delay start/SmartStart Cancelling delay start Delay start The selected delay start period can be cancelled before the programme starts. With the delay start function, you can delay the start of the programme. This function is active when the setting SmartGrid is switched off. The hours can be set from 00 to 24. The minutes can be set in 15 minute increments from 00 to 45. Setting the delay start time Touch the sensor control.
4. Select programme settings SmartStart The SmartStart function lets you define a period of time during which your washing machine will start automatically. The appliance will start on receipt of a signal, e.g. from your energy supplier, that indicates that the electricity tariff is particularly economical. This function is active when the SmartGrid setting is switched on. The time period can be defined between 15 minutes and 24 hours.
5. Add detergent There are several options for adding detergent. The washing machine has the TwinDos system. TwinDos has to be activated as described in “Before using for the first time”. How UltraPhase 1 and UltraPhase 2 work UltraPhase 1 is a liquid detergent which dissolves dirt and removes the most common stains. UltraPhase 2 is a bleaching agent and removes stubborn stains. For the best washing result, these two agents are dispensed at separate times during the washing process.
5. Add detergent Selecting the degree of soiling Replacing detergent cartridges The degree of soiling in laundry is divided into 3 settings: Make sure the washing machine is switched on before replacing the detergent cartridge. This will ensure that the counter is set to 0 and the fill level indicator is correct. - Light No visible soiling or stains - Normal Visibly soiled and/or just a few slight stains Switch on the washing machine.
5. Add detergent Detergent dispenser drawer Adding fabric conditioner Any detergent suitable for automatic front loading washing machines can be used. Please observe the instructions for use and dosage on the detergent packaging. Ensure that TwinDos dispensing is deactivated. Adding detergent Add fabric conditioner or liquid starch to the compartment. Do not exceed the maximum level mark. It will be automatically dispensed in the final rinse.
5. Add detergent Tips on dosing Adjust the detergent dosage to the level of soiling of the laundry and the size of the load. Reduce the amount of detergent with smaller loads (e.g. reduce the amount of detergent by ⅓ when washing a half load). Too little detergent: - Results in laundry not being cleaned properly and may cause it to become grey and hard to the touch over time. - Can lead to a build-up of mould in the washing machine. - Results in grease not being completely removed from the laundry.
5. Add detergent CapDosing Inserting a capsule Three different types of capsule are available: Open the detergent dispenser drawer. = Fabric care (e.g. fabric conditioner, proofing agent) = Additives (e.g. detergent enhancer) = Detergent (for the main wash only) Each capsule contains the correct amount for one wash cycle. Caps are available to order from Miele or from the Miele online shop (see the end of this booklet for contact details). Open the lid of the / compartment.
5. Add detergent The wash programme will dispense the contents of the capsule at the correct time. Water intake to the compartment is solely via the capsule. Do not add any additional fabric conditioner to the compartment. Remove the empty capsule at the end of the programme. Close the lid and press it firmly shut. Close the detergent dispenser drawer. The capsule is opened by the act of inserting it in the detergent dispenser drawer.
6. Starting the programme Adding laundry during a programme sequence (AddLoad) Laundry can be added or removed at any time, provided that the symbol is not illuminated in the display. Touch the flashing Start/Add laundry sensor control. Touch the Start/Add laundry sensor control. The door will lock and the programme will start. The following appears in the display: The programme status will appear in the display.
7. End of programme Opening the door and removing the laundry The door remains locked during the anti-crease phase. The display will change to show: Finish/Anti-crease Press Start button Unlock the door either by touching the Start/Add laundry sensor control or by turning the programme selector to the position. To switch on the drum lighting, unlock the door with the Start/Add laundry sensor control. The door will unlock. Tip: After the anti-crease phase, the door will have unlocked automatically.
Spinning Final spin speed in the programme Programme rpm ECO 40-60 1400 When a programme is selected, the optimum spin speed for this wash programme is shown in the display. Cottons 1400 Minimum iron 1200 Delicates 900 A faster spin speed can be selected for certain wash programmes. Woollens 1200 Shirts 900 The highest selectable spin speed is indicated in the table.
Spinning Interim spin There is a spin cycle after the main wash and between the rinses. A reduction in the final spin speed will also reduce the interim spin speed as appropriate. Omitting the final spin (Rinse hold) Set the spin speed to (Rinse hold). The laundry is not spun after the final rinse and remains in the rinse water. This helps to prevent creasing if the laundry is not going to be removed from the drum immediately after the end of the programme.
Programme chart Programmes on the programme selector ECO 40-60 Max. load 8.0 kg Items For normally soiled cotton garments Tip A laundry load consisting of mixed cottons that are intended for washing at 40 °C or 60 °C can be washed in the same wash cycle. This programme is the most efficient in terms of energy and water consumption for washing cottons. Note for test institutes: Test programme for compliance with EU legislation regarding ecodesign No.
Programme chart Woollens Cold to 40 °C Max. load 2.0 kg Items Wool or wool blend fabric Tip Reduce the spin speed for fabric that creases easily. Shirts Cold to 60 °C Max. load 1.0 kg/2.0 kg Items Shirts and blouses made of cotton and mixed fibre Tip - Pre-treat collars and cuffs depending on the level of soiling. - Wash silk shirts and blouses in the Silks programme. - If the preset Pre-ironing Extra is switched off, the maximum load capacity is increased to 2.0 kg.
Programme chart Cottons hygiene 90 °C to 60 °C Max. load 8.0 kg Use for Cotton or linen with direct skin contact or for items which have special hygiene requirements, e.g. underwear, bed linen, encasing products Tip - Safe removal of viruses and bacteria in combination with the AllergoWash extra option and detergent dispensing via TwinDos with UltraPhase1 and 2. Tested and confirmed by the Albstadt-Sigmaringen University. - Temperature holding times are longer than in the Cottons programme.
Programme chart Programmes accessed via Further programmes/ on the programme selector Silks Cold to 30 °C Max. load 1.0 kg Items Silks and other handwashable fabrics with no wool content, e.g. satin, lace and silk Tip Place tights, bras etc. in a laundry bag. Outerwear Cold to 40 °C Max. load 2.5 kg Items Performance outerwear (e.g. jackets and trousers) made from membrane fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER®, etc. Tip - Zip up or close any jackets with Velcro before washing.
Programme chart Pillows Cold to 60 °C 2 pillows (40 x 80 cm) or 1 pillow (80 x 80 cm) Items Washable pillows with synthetic filling Tip - Remove air from the laundry before washing to prevent an excessive build-up of foam. To do this either push the items into a narrow laundry bag to compress them or tie them together with a washable strap. - Follow the instructions on the care label Curtains Cold to 40 °C Max. load 2.
Programme chart Down duvets Cold to 60 °C Max. load 2.5 kg 1 down duvet 2.20 m x 2.00 m Items Quilts, duvets and pillows with feather or down filling Tip - Remove air from the laundry before washing to prevent an excessive build-up of foam. To do this either push the items into a narrow laundry bag to compress them or tie them together with a washable strap. - Follow the instructions on the care label Separate rinse/Starch Items Max. load 8.
Programme chart Settings /maintenance Settings You can use the settings function to alter the washing machine's electronics to suit changing requirements. See “Settings” for more detailed information. Maintenance The washing machine has two maintenance programmes. 1. Clean machine for cleaning the washing machine. 2. TwinDos mainten. for maintenance of the TwinDos compartments /. See “Cleaning and care – TwinDos maintenance” for more details.
Garment care label symbols Washing The figure quoted in the bucket is the maximum temperature at which the garment can be washed. Drying Normal temperature Low temperature Do not tumble dry Normal agitation Reduced agitation Much reduced agitation Approx. 200 °C Hand wash Approx. 150 °C Do not wash Approx. 110 °C Ironing Ironing with steam can cause irreversible damage.
Extra options You can use the extra options buttons to augment the wash programmes. Selecting Extras Extra options are selected or deselected using the sensors in the control field. Additional extra options can be selected from the display using the Extras sensor. Touch the sensor for the extra option you want. The relevant sensor will light up brightly. Not all extra options can be selected with every programme.
Extra options Extra options can be selected using the Extras sensor control Selecting extra options in the display Touch the Extras sensor control. The following appears in the display: No Extras Touch the sensor controls until the extra option you want appears in the display. Confirm the extra option with the OK sensor control. The extra option will be given a next to it. Deselecting an extra option Quick The programme duration is reduced. Mechanical action and energy usage are increased.
Extra options Extra quiet This option reduces noise levels during the wash programme. Use this if you want to wash during quiet periods (for instance when children are sleeping). The final spin is automatically reduced to (Rinse hold). The programme duration is increased. Extra gentle Drum rotation and wash duration are reduced. Lightly soiled fabrics are washed more gently. AllergoWash This option should be used where high standards of hygiene are required.
Wash programme chart - Extras SingleWash Pre-ironing Water + Quick ECO 40-60 – – – – Cottons Minimum iron Delicates Woollens – – – Shirts QuickPowerWash – Dark garments/Denim Cottons hygiene – Proofing – – – – Silks – – – Outerwear – – Express 20 – – Sportswear – Automatic plus Pillows – – Curtains Down filled items – –
Wash programme chart - Extras Stains Pre-wash Soak Intensive Extra quiet Extra gentle AllergoWash – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –
Programme sequence Main wash Rinses Spinning Water level Wash rhythm Water level Rinses ECO 40-60 2–3 Cottons 2-5 Minimum iron 2-4 Delicates Woollens Shirts QuickPowerWash 2 1,2,3 2,3 2-4 2,3 2 3-4 2 Dark garments/Denim 3-5 Cottons hygiene Proofing – Silks 3 2,3 3-5 2,3 1 2 3 Outerwear 3-4 Express 20 1 3 2, 3
Programme sequence = low water level = medium water level Special features in the programme sequence = carried out Anti-crease: At the end of the programme, the drum continues to turn at intervals for up to 30 minutes to help prevent creasing. Exception: There is no anti-crease phase in the Woollens and Silks programmes. The washing machine can be opened at any time. – 1) If a temperature of 60 °C or higher is selected, two rinses are carried out.
Programme sequence PowerWash Activation PowerWash is a washing technique developed by Miele. It is activated in the following programmes: PowerWash is activated automatically in the programmes listed above.
Changing the programme sequence Changing a programme (safety lock) A programme, temperature, spin speed or selected options cannot be changed once the machine has been successfully started. This prevents the machine being operated unintentionally, e.g. by children. If the washing machine is switched off during active programme operation, the standby function does not switch the washing machine off completely after 15 minutes.
Detergent The correct detergent Dispensing aids All detergents produced for automatic washing machines are suitable. Follow the manufacturer's instructions and dosage recommendations on the packaging. Use dispensing aids, (e.g. balls) if these are supplied with the detergent, particularly when using liquid detergent. For users in Asia: please use a low foaming detergent suitable for use in front-loading machines When purchasing detergent buy refill packs wherever possible.
Detergent Adding fabric conditioner or liquid starch separately Colour run and dye removers/ dyes Prepare the starch in accordance with the manufacturer's instructions on the packaging. Damage due to colour run/dye Tip: When adding fabric conditioner, activate the Water + extra option. Dispensing fabric conditioner via TwinDos One of the automatic dispensing containers must be filled with fabric conditioner. Select the Separate rinse/Starch programme. Touch the TwinDos sensor control.
Detergent Recommended Miele detergents Miele detergents have been specially designed for day-to-day use in Miele washing machines. See “Detergents and care products” for more information about these detergents.
Detergent Recommended detergents in accordance with Directive (EU) Nr. 1015/2010 The recommendations apply to the temperature ranges given in the Programme chart.
Cleaning and care Cleaning the external casing and the control panel Risk of electric shock! Mains voltage is present when the washing machine is switched off Disconnect the machine from the electricity supply before cleaning or maintenance. Risk of damage due to ingress of water. The pressure of a water jet can cause water to get into the washing machine, resulting in damage to components. Do not spray the washing machine with a water jet.
Cleaning and care Cleaning the siphon and the / compartment channel Liquid starch results in clogging. If clogged, the siphon in the / compartment will not work and the compartment can overflow. Clean the siphon particularly thoroughly after using liquid starch a few times. Clean the fabric conditioner channel using a brush and warm water. Cleaning the detergent dispenser drawer compartment 1. Remove the siphon from compartment and clean under warm running water.
Cleaning and care TwinDos maintenance Damage resulting from dried laundry detergent. If the system has not been used for a long time (more than two months), detergent in the hoses can become viscous or dry out. The hoses can become blocked and would then need to be cleaned by a service technician. Clean the TwinDos system. To clean the system, you either need a “TwinDosCare” cleaning cartridge or a TwinDos refill cartridge, both of which are available to purchase from www.shop.miele.com.
Cleaning and care Hygiene info (Cleaning the drum) Washing at low temperatures and/or using liquid detergents can cause bacteria and odours to build up in the washing machine. Use the Clean machine programme to clean the washing machine. Note the message in the display: Clean the filter. Reassemble in reverse order. Cleaning the filter in the inlet valve Using pliers, carefully loosen the ribbed plastic nut on the inlet valve and unscrew it. Hygiene info: run a programme at min.
Problem solving guide Many malfunctions and faults that can occur in daily operation can be easily remedied. Time and money will be saved because a service call will not be needed. The following guide may help you to find the reason for a malfunction or a fault, and to correct it. Some of the messages in the display are more than one line long. Touch the or sensor to read them in full. The programme does not start Problem Cause and remedy The control panel remains dark.
Problem solving guide Fault message after a programme has been interrupted. Problem Cause and remedy Drainage See The drain is blocked or restricted. The drain hose has been fixed too high. Clean the drain filter and the drain pump. The maximum drain height is 1 m. Water intake See The water inlet is blocked or restricted. Check whether the stopcock has been properly opened. Check whether the inlet hose is kinked. Check whether there is sufficient water pressure.
Problem solving guide Fault message at the end of a programme Problem Cause and remedy Check dosage Excessive foam has built up during washing. With TwinDos, check the dosage amount set. Reduce the amount set in 10 % increments. Use less detergent next time and follow the manufacturer's instructions on dosage given on the packaging. Hygiene info: run a When washing, a wash programme using a temperature above 60 °C has not been run for a long time.
Problem solving guide Fault message at the end of a programme Problem Cause and remedy The Pre-ironing extra option which runs at the end of the programme could not be carried out properly. Check whether the washing machine is aligned correctly (see “Installation – Levelling the machine”). Check whether the maximum drain height of 1 m has been exceeded. Align the washing machine If the fault message appears again, contact the Miele Customer Service Department.
Problem solving guide Messages or faults with the TwinDos system Problem Cause and remedy The detergent in the cartridge is running low. There is sufficient left for approx. 4 to 8 wash programmes. Order a new cartridge. is almost empty. Only a few more programmes are possible TwinDos is empty. Check wash results Use “TwinDos” or start Maintenance. See TwinDos Maintenance for compartment and compartment must be started. See The cartridge is empty. Replace the cartridge.
Problem solving guide Messages or faults with the TwinDos system Problem Cause and remedy No detergent was disTwinDos is deactivated. pensed during the main Before the next wash programme, ensure that the wash. TwinDos sensor control is lit. Detergent is not dispensed even though the TwinDos sensor control is lit. Give it another try. If detergent is still not dispensed, call the Miele Customer Service Department.
Problem solving guide General problems with the washing machine Problem Cause and remedy The washing machine smells. Hygiene info was ignored. When washing, a wash programme using a temperature above 60 °C has not been run for a long time. Run the Clean machine programme using Miele machine cleaner or a universal powder detergent. This will clean the washing machine and prevent a build-up of bacteria and odours. The door and the detergent drawer were left closed after washing.
Problem solving guide General problems with the washing machine Problem Cause and remedy Large amounts of deter- The water pressure is too low. gent residue remain in Clean the water inlet filter. the detergent dispenser It may be useful to select the Water + extra option. drawer. Powder detergent used in conjunction with water softeners tends to become sticky. In future, add washing powder into the dispenser drawer first, and then add the water softener.
Problem solving guide An unsatisfactory wash result Problem Cause and remedy Liquid detergent does not give the required result. Liquid detergents usually contain no bleaching agents. They do not remove fruit, coffee and tea stains. Use the Miele 2 Phase System. The targeted addition of UltraPhase 2 during the wash process removes stains effectively. Use a general purpose powder detergent containing a bleaching agent.
Problem solving guide The door will not open Problem Cause and remedy The door cannot be pulled open during a wash cycle. The drum is locked during the wash cycle. Follow the description in “6. Starting a programme – Adding or removing laundry”. Comfort cooling To protect the user against scalding, the door cannot be opened if the suds temperature is higher than 55 °C. Wait until the temperature in the drum has decreased and the message has gone out in the display.
Problem solving guide Opening the door in the event of a blocked drain outlet and/ or power cut Switch off the washing machine. Draining the washing machine Remove the drain filter, though not completely. Place a suitable container under the access panel, e.g. a universal oven tray. Open the drain pump access panel. Blocked drain outlet If the drain outlet is blocked, there may be a large quantity of water left behind in the washing machine. Risk of scalding due to hot suds.
Problem solving guide Open the door Danger of injury due to rotating drum! Reaching into a moving drum is extremely dangerous. Always make sure that the drum is stationary before reaching in to remove laundry. Clean the drain filters thoroughly. Remove any foreign objects (e.g. buttons, coins, etc.) and clean the interior. Turn the impellers by hand to check that they rotate freely. Use a screwdriver to unlock the door. Pull open the door.
Service Contact in the event of a fault Optional accessories In the event of any faults which you cannot remedy yourself, please contact your Miele dealer or the Miele Customer Service Department. Optional spare parts and accessories for this washing machine are available from your Miele Dealer, the Miele Spare Parts Department or via the internet at www.miele.co.uk. You can book a Miele Customer Service Department call-out online at www.miele.com/service.
*INSTALLATION* Installation Front view a Water inlet hose (pressure tested to 7000 kPa) e Detergent dispenser drawer b Mains connection cable g Access to filters, pumps and emergency release c Flexible drain hose (with detachable swivel elbow) d Control panel f Door h Access panel for TwinDos cartridges i Four height-adjustable feet 81
*INSTALLATION* Installation Rear view a Drain hose b Transport clips for inlet and drain hoses and mains connection cable c Mains connection cable d Protruding lid for holding when moving the machine 82 e Water inlet hose (pressure tested to 7000 kPa) f Safety caps for transit bars g Transport clips for inlet and drain hoses and for storing transit bars when not in use
*INSTALLATION* Installation Installation surface A concrete floor is the most suitable installation surface. It is far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface. Please note: The machine must be level and securely positioned. To avoid vibrations during spinning, the machine should not be installed on soft floor coverings. If installing on a wooden joist floor: Install the machine on a plywood base (at least 59 x 52 x 3 cm).
*INSTALLATION* Installation Removing the transit bars Removing the right-hand transit bar Removing the left-hand transit bar Push the cover out and turn the lefthand transit bar 90° using the spanner supplied. Push the cover out and turn the lefthand transit bar 90° using the spanner supplied. Withdraw the transit bar. Withdraw the transit bar.
*INSTALLATION* Installation Covering holes Securing the transit bars Risk of injury from sharp edges. There is a risk of injury from reaching into holes that are not covered. Cover the holes for the transit bars after they have been removed. Secure the transit bars to the back of the washing machine. Make sure that the top catch is located above the holder. Risk of damage from incorrect Push the covers in firmly until they engage in position. transport.
*INSTALLATION* Installation Fitting the transit bars Opening the covers Press against the retainer with a sharp object (a narrow screwdriver, for example). The cover opens. Fitting the transit bars To fit the bars, follow the instructions for removing them in reverse order. Tip: The bars will slide in more easily if you lift the drum slightly.
*INSTALLATION* Installation Levelling the machine The washing machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used for levelling the washing machine. The machine is supplied with all four feet are screwed in. Use a level to check that the washing machine is standing level.
*INSTALLATION* Installation Installing under a continuous worktop Risk of electric shock due to exposed cables There is a risk of coming into contact with live parts while the lid is removed. Building under kits* must only be installed/dismantled by a suitably qualified fitter in accordance with the instructions supplied. Washer-dryer stack The washing machine can be combined with a Miele tumble dryer in a washerdryer stack. The appropriate “WTV” stacking kit* to match your dryer is required.
*INSTALLATION* Installation The water protection system The Miele water protection system protects all parts of the washing machine from water damage. The system consists of three main components: - the inlet hose - the electronic unit and drainage and overflow protection - the drain hose Inlet hose - Protection against bursting The inlet hose is tested to withstand pressure of at least 7,000 kPa.
*INSTALLATION* Installation Maintenance Only use a genuine Miele hose that has been pressure tested to withstand at least 7,000 kPa should you ever need a replacement. Damage caused by dirty water. A filter is located in the open end of the inlet hose and another in the intake point to protect the inlet valve in the washing machine. These filters must not be removed. Hose extension Longer hoses 2.5 or 4.0 m in length are available from your Miele Dealer or Miele as optional extras.
*INSTALLATION* Installation Water drainage Please note: The suds are drained through a drain pump with a 1 m delivery head. For the water to drain freely, the hose must be free of kinks. If required, the hose can be extended to a length of up to 5 m. Accessories are available from Miele or from your Miele dealer. For a delivery head of more than 1 m (up to a max. of 1.8 m) a replacement drain pump will need to be fitted. Please contact Miele for advice. For a delivery head of 1.
*INSTALLATION* Installation Electrical connection The washing machine is supplied with an electrical connection cable with moulded plug ready for connection to a switched socket. The socket must be easily accessible after the washing machine has been installed. If that is not possible, ensure that a suitable means of disconnection is provided on the installation side for each pole. Risk of fire from overheating.
4.0 2.0 3.5 4.0 0,58 0,23 0,33 0,40 0,40 1,35 40 35 30 52 72 57 28 50 62 Litres Water 0:49 0:39 0:20 1:59 2:39 2:29 2:29 2:39 3:39 h:min Running time – – 25 30 20 54 26 31 37 °C Temperature 1 – – 60 30 53 53 54 51 51 % Residual moisture 1400 1200 1200 1200 1400 1400 1400 1400 1400 rpm Speed The consumption data displayed in the Feedback function may vary from the consumption data listed in the consumption data table.
Technical data Height 850 mm Width 596 mm Depth 636 mm Depth with door open 1054 mm Height for building under 820 (+8/-2) mm Width for building under 600 mm Depth for building under 600 mm Weight Approx. 90 kg Capacity 8.0 kg dry laundry Supply voltage See data plate Rated load See data plate Fuse rating See data plate Consumption data See “Consumption data” Minimum water flow pressure 100 kPa (1 bar) Maximum water flow pressure 1000 kPa (10 bar) Water inlet hose length 1.
Technical data EU Conformity declaration Miele hereby declares that this washing machine complies with Directive 2014/53/ EU. The complete text of the EU declaration of conformity is available from one of the following internet addresses: - Products, Download from www.miele.ie - For service, information, operating instructions etc: go to www.miele.ie/domestic/customer-information-385.
Settings You can use the settings to alter the washing machine's electronics to suit changing requirements. The settings can be altered at any time. Accessing the Settings menu Selecting settings Touch the sensor controls until the setting you want appears in the display. - The sensor control scrolls down the list. - The sensor control scrolls up the list. Touch the OK sensor control to select the setting displayed.
Settings Language The display can be set to appear in one of several different languages. The flag after the word Language acts as a guide in case a language which is not understood has been set. The language selected is saved. TwinDos You can set the type of detergent and dispensing quantities and check the fill level of the UltraPhase 1 and UltraPhase 2 cartridges. Change dosage The values set for dispensing detergent from compartments and can be checked and corrected.
Settings Degree of soiling You can specify the degree of soiling that is preset for the sensor control. Options: - Light - Normal - Heavy The volume for the welcome tone can be set to one of 7 different settings. Selection - The buzzer sounds to let you know the programme has finished. The buzzer can be set to be louder or quieter. Selection Off - (factory default) - (loud) Consumption In this setting you can check the saved energy and water consumption values.
Settings Code The PIN code prevents the washing machine being used without your knowledge. Brightness You can set the brightness of the display, the sensor controls and the dimmed sensor controls. Selection Selection - - Activate - Change – (dark) – (light) (factory default) - – (dark) Do not forget the code you have - Buttons active Controls the brightness of the activated sensor controls. If wished, you can set a different three-digit PIN code.
Settings Disp. switch-off stat. The display and the sensor control lighting is switched off to save energy. The Start/Add laundry sensor control flashes slowly. Selection - On (factory default) The lighting switches off after 10 minutes. - On (not current pr.) The lighting remains switched on throughout the programme. The lighting switches off 10 minutes after the programme has ended. - Off The lighting remains switched on.
Settings Soak duration You can set a duration for the soak process of between 30 minutes and 6 hours. The duration can be selected in 30 minute increments. When the Soak extra option is selected, the laundry will be soaked for the duration selected. A duration of 0:30 h is set as standard. Water plus You can select which function is incorporated into the Water + extra option.
Settings Maximum rinse level This function is important for allergy sufferers as it achieves excellent rinse results. The water level in the rinses can be permanently set to the highest value. The water consumption will be increased. The maximum rinse level is deactivated as standard. Suds cooling Additional water flows into the drum at the end of the main wash to cool the suds down. Suds cooling takes place when a Cottons programme with a temperature of 70 °C or higher is selected.
Settings Miele@home Control the networking of your washing machine with your WiFi network. The following points may appear in the sub-menu: Connection status (visible if Miele@home is activated) The following values are displayed: - The quality of WiFi reception - The network name Set up - The IP address This message only appears if the washing machine has not yet been connected to a WiFi network.
Settings Remote control SmartGrid The Remote control setting is only visible if the Miele@home setting is set up and activated. The SmartGrid setting is only visible if the Miele@home setting is set up and activated. Once the Miele app has been installed on your mobile device, you can check the status of your washing machine from anywhere and start it remotely. You can also control it remotely via the MobileStart programme.
Settings RemoteUpdate The RemoteUpdate menu option is only displayed and can only be selected if the requirements for using Miele@home have been met (see “Before using for the first time – Miele@home”). Running RemoteUpdate Information about the content and scope of an update will be provided in the Miele app. A message will appear in your washing machine display if a software update is available. The RemoteUpdate function is used to update the software in your washing machine.
Settings Copyrights and licences for the communication module For the purpose of operating and controlling the communication module, Miele uses proprietary or third-party software that is not covered by open source licensing terms. These items of software/software components are protected by copyright. The copyrights held by Miele and third parties must be respected. Furthermore, this communication module contains software components which are distributed under open source licence conditions.
Detergents and care products Detergent, fabric care, additives and machine care products are available for this washing machine. All the products have been designed for Miele washing machines. UltraWhite (powder detergent) These and many other useful products can be ordered via the internet at www.miele.co.uk or from Miele (see end of this booklet for contact details).
Detergents and care products Specialist detergents Caps UltraDark These specialist detergents are available as convenient single-use capsules.
Detergents and care products Fabric care Machine care These fabric care products are available as convenient single-use capsules.
United Kingdom Miele Co. Ltd., Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TW Tel: 0330 160 6600, Internet: www.miele.co.uk/service, E-mail: info@miele.co.uk Australia Miele Australia Pty. Ltd. ACN 005 635 398 ABN 96 005 635 398 1 Gilbert Park Drive Knoxfield, VIC 3180 Tel: 1300 464 353 Internet: www.miele.com.au China Mainland Miele Electrical Appliances Co., Ltd. 1-3 Floor, No. 82 Shi Men Yi Road Jing' an District 200040 Shanghai, PRC Tel: +86 21 6157 3500 Fax: +86 21 6157 3511 E-mail: info@miele.
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