Short user manual
en - US M.-Nr. 10 669 400
Program guide Cleaning and care
CLEANING AND CARE
FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Detergent
These short instructions are not a substitute for the Operating Instructions supplied
with the appliance! Please read the Operating Instructions supplied with your washing
machine before using it for the first time and take note of the IMPORTANT SAFETY
INSTRUCTIONS, as well as the full descriptions on how to use your appliance.
Quick Guide
Washer
PROGRAM GUIDE
Cleaning the detergent dispensing
drawer
Washing at low temperatures and the use
of liquid detergent can lead to a build-up
of bacteria in the detergent dispensing
drawer.
ĺ Clean the entire drawer at regular
intervals for hygiene reasons, even if you
are using the TwinDos system exclusively.
ĺ Pull out the
detergent
dispenser drawer
until a resistance
is felt.
ĺ Press down the release button and, at
the same time, pull the drawer completely
out of the machine.
Removing and cleaning the insert for
liquid detergents
An insert for liquid detergents is located in
the compartment of the detergent
dispenser drawer.
ĺ Remove the
insert. Clean the
insert thoroughly
with warm water.
Cleaning the compartment
The compartment has a siphon for
better dispensing of the chlorine bleach.
ĺ Remove the
release catch.
ĺ Remove and
clean the siphon.
ĺ Pull the siphon
out of the
chamber
ĺ Clean all parts and the detergent drawer
with warm water.
Cleaning the detergent dispenser
drawer housing
ĺ Use a bottle brush to remove detergent
residues and limescale from the jets
inside the detergent dispenser drawer
housing.
Cleaning the drum (Hygiene info)
Washing at low temperatures and/or using
liquid detergents can cause bacteria and
odors to build up in the washing machine.
Use the Clean machine program to clean
the washing machine. Note the message in
the display:.
Sanitize info: Run a high temp. program or the
"Clean Machine" program
Miele recommended detergents
The Miele detergents have been developed by Miele especially for the Miele washing
machine. You can order the Miele detergents from Miele's online store.
Programs
Miele
UltraPhase
1/2
Miele
Cap
Miele
Cap
Miele
Cap
Normal
–
Wrinkle-free
–
Delicates
, , –
Sanitize
–
Handwash
–
, ,
–
Dress Shirts
–
Express
– –
Darks/Denims
– –
Extra White
–
Outdoor
–
– –
Table Linens/Drapes
–
Sportswear
–
– –
Woolens
–
,
– –
Silks
–
– –
Proofing
–
–
–
Separate Rinse
–
– –
Baby Clothes
–
Towels
–
Downs
–
– –
Pillows
– – –
= Recommended; – = Not recommended
= Sportswear; = Downs; = Outdoor, = WoolCare; = SilkCare; = Fabric Softener;
= Proofing; = Booster
Some of the messages in the display are more than one line long. Touch the or sensor
button to read them in full.
Message Cause and solution
The display remains
dark, and the Start/
Stop sensor button
does not light up or
flash.
There is no power to the machine.
ĺ Check whether the plug is plugged in.
ĺ Check whether the fuse has tripped.
The washing machine has switched off automatically to save
energy.
ĺ Turn the program selector to switch the washing machine on
again.
Service Door lock
fault F34
The door is not closed properly. The door lock could not engage.
ĺ Close the door again.
ĺ Start the program again. If the fault message appears again,
contact the Service department.
Water intake. See
The water inlet is blocked or restricted.
ĺ Check whether the water supply is turned on properly.
ĺ Check whether the inlet hose is kinked.
ĺ Check whether there is sufficient water pressure.
The filter in the water inlet is blocked.
ĺ Clean the filter (see the Operating Instructions).
Drainage See
The drain is blocked or restricted. The drain hose has been fixed
too high.
ĺ Clean the filter and the pump.
ĺ Check whether the maximum delivery height of 3'3" (1m) has
been exceeded.
Service
Waterproof syst.
The water protection system has reacted.
ĺ Close the water supply.
ĺ Contact Miele Service.
Service. Fault F
There is a fault.
ĺ Disconnect the washing machine from the power supply, either
by unplugging the appliance or disconnecting it at the fuse.
ĺ Wait at least 2 minutes before reconnecting the washing
machine to the power supply
ĺ Then switch the washing machine on again.
ĺ Restart the program.
If the fault message appears again, contact the Service
department.
Service Door release
fault F35
The door lock has jammed.
ĺ Contact the Service department.
TwinDos Care for
compartment must
be started. See
TwinDos or automatic dispensing via compartment and⁄or
has not been used for a long time. It is possible that detergent has
dried inside the hoses.
ĺ Carry out the TwinDos maintenance program immediately as
described in "Cleaning and care – TwinDos maintenance".
Message Cause and solution
Use "TwinDos" or
start Care. See
TwinDos or automatic dispensing via compartment and⁄or
has not been used for a long time.
ĺ Use TwinDos for one of your next wash cycles.
ĺ Carry out the TwinDos maintenance program as described in
"Cleaning and care – TwinDos maintenance".
Align the washing
machine
The smoothing process which the laundry undergoes at the end of
the program could not be carried out properly.
ĺ Check whether the washing machine is aligned correctly
as described in "Installation and connection – Leveling the
machine".
ĺ Check whether the maximum delivery height of 39" (1 m) has
been exceeded.
If the fault message appears again, contact the Service
department. The washing machine can still be used but with
reduced functionality.
Check dosage
Excessive foam has built up during washing.
ĺ Check the amount of detergent dispensed.
ĺ With automatic detergent dispensing, check the dispensing
quantity set.
ĺ Observe the instructions on the detergent packaging and the
level of soiling on the laundry.
ĺ If necessary, reduce the dispensing quantity by increments of
10%.
Sanitize info: Run a
high temp. program or
the "Clean Machine"
program
A high temperature program has not been run for a long period of
time.
ĺ Using the program selector setting More programs/ select the
'Clean machine' program in the Care submenu.
ĺ Run the 'Clean machine' program using Miele clean machine or
a universal powder detergent.
The washing machine is cleaned which prevents bacteria and odor
buildup.
To switch off the fault messages: Switch the washing machine off with the button.
The messages will appear at the end of the program and when the washing machine is
switched on, and need to be confirmed with the OK sensor button.
Temperature Spin speed Laundry type
Normal Full load (17.6 lb/8kg)
hot +; hot; warm+; warm; cold
Max.; ;
Cotton, linen, and mixed fiber textiles made of both cotton and linen.
Wrinkle-free Half load (8.8 lb/4kg)
hot +; hot; warm+; warm; cold
High; med; Slow; ;
Synthetic or mixed fiber fabric, or wrinkle-free cotton.
Delicates Small load (6.6 lb/3kg)
hot +; hot; warm+; warm; cold
med; Slow; .
For fine textiles made from synthetic fibers.
Sanitize Full load (17.6 lb/8kg)
Sanitize
Max.; High; ;
Cotton or linen fabrics with direct skin contact or for which special hygiene
requirements apply.
Handwash Small load (4.4 lb/2kg)
warm+; warm; cold
High; med; Slow; ;
For fine textiles which are only suitable for hand washing.
Dress Shirts Small load (4.4 lb/2kg)
hot +; hot; warm ; warm; cold
med; Slow; ;
Pre-treat collars and cuffs depending on the level of soiling.
Express Half load (7.7lb/3.5kg)
warm+; warm; cold
High; med; Slow; ;
Cotton textiles that have hardly been worn or are only very lightly soiled.
Selecting the Light level of soiling will reduce the washing time by
10minutes.
Darks/Denims Small load (4.4 lb/2kg)
warm+; warm; cold
High; med; Slow; ;
Black and dark garments made from cotton, mixed fibers, and denim.
Extra White Full load (17.6 lb/8kg)
hot +
Max.; high; ;
For white textiles made of cotton or linen without special hygiene
requirements.
Outdoor Small load (5.5lb/2.5kg)
warm+; warm; cold
med; Slow; ;
Performance outerwear (e.g., jackets and trousers) made from membrane
fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER®, etc.
Table Linen/Drapes Full load (13.2lb/6kg)
hot +; hot; warm+; warm; cold
High; med; Slow; ;
Table linen and drapes made of cotton and linen.
Sportswear Half load (6.6lb/3kg)
hot +; hot; warm+; warm; cold
High; med; Slow; ;
Sportswear such as jerseys and leggings, as well as microfiber and fleece
garments.
Woolens
Small load (4.4 lb/2kg)
warm; cold
High; med; Slow; ;
Wool or wool-blend textiles.
Silks
Very small load (2.2lb/1kg)
warm; cold
Slow; ;
Silks and other hand-washable textiles with no wool content.
Proofing Small load (5.5lb/2.5kg)
warm +
High; med; Slow; ;
Treating microfiber fabric, ski wear, or Table Linens made from mainly
synthetic fibers to provide a finish which is resistant to water and dirt.
Baby Clothes Full load (13.2lb/6kg)
hot +; hot; warm +; warm; cold
High; med; Slow; ;
Baby Clothes, baby towels, bath gowns, toweling items, bibs made from
cotton.
Towels Full load (11lb/5kg)
hot +; hot; warm+; warm; cold
Max.; High; med; Slow; ;
For linen or cotton towels used
for personal hygiene.
Downs Small load (4.4 lb/2kg)
hot +; hot; warm+; warm; cold
High; med; Slow; ;
Jackets, sleeping bags, pillows, and other Down Filled Items.
Pillows 2 pillows (16" x 31" / 40 x 80 cm) or 1 pillow (31" x 31" / 80 x 80 cm)
hot +; hot; warm+; warm; cold
High; med; Slow; ;
Synthetic-filled washable pillows