Operating instructions for washing machines To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time. en-GB M.-Nr.
Contents Caring for the environment .............................................................................. 6 Warning and Safety instructions ..................................................................... 7 Operating the washing machine ...................................................................... Control panel ....................................................................................................... Touch display and sensor controls...................................
Contents Extra options...................................................................................................... Quick ................................................................................................................... Water plus ........................................................................................................... Extra rinse............................................................................................................ SingleWash................
Contents Problem solving guide ...................................................................................... The programme does not start............................................................................ Fault message after a programme has been interrupted. ................................... Fault message at the end of a programme ......................................................... Messages or faults with the TwinDos system .....................................................
Contents Changing a setting .............................................................................................. Closing the settings menu................................................................................... Controls / Display ............................................................................................ Language .................................................................................................... Consumption...........................................
Caring for the environment Disposal of the packing material Disposing of your old appliance The packaging is designed to protect the appliance from damage during transportation. The packaging materials used are selected from materials which are environmentally friendly for disposal and should be recycled. Electrical and electronic appliances often contain valuable materials. They also contain specific materials, compounds and components, which were essential for their correct function and safety.
Warning and Safety instructions This washing machine complies with all current local and national safety requirements. However, inappropriate use can lead to personal injury and damage to property. Read the operating instructions carefully before using the washing machine. They contain important information on safety, installation, use and maintenance. This prevents both personal injury and damage to the washing machine.
Warning and Safety instructions Safety with children Children under 8 years of age must be kept away from the washing machine unless they are constantly supervised. Children 8 years and older may only use the washing machine unsupervised if they have been shown how to use it safely and recognise and understand the consequences of incorrect operation. Children must not be allowed to clean or maintain the washing machine unsupervised.
Warning and Safety instructions Temporary or permanent operation on an autonomous power supply system or a power supply system that is not synchronised with the mains power supply (e.g. island networks, back-up systems) is possible. A prerequisite for operation is that the power supply system complies with the specifications of EN 50160 or an equivalent standard.
Warning and Safety instructions Unauthorised repairs could result in unforeseen dangers for the user, for which the manufacturer cannot accept liability. Repairs should only be undertaken by a Miele authorised service technician, otherwise any subsequent damage will not be covered by the warranty. While the washing machine is under warranty, repairs should only be undertaken by a Miele authorised service technician. Otherwise the warranty will be invalidated.
Warning and Safety instructions This washing machine is supplied with a special lamp to cope with particular conditions (e.g. temperature, moisture, chemical resistance, abrasion resistance and vibration). This lamp must only be used for the purpose for which it is intended. The lamp is not suitable for room lighting. Replacement lamps may only be fitted by a Miele authorised technician or by the Miele Customer Service Department.
Warning and Safety instructions Take care when opening the drum door after using the steam function. Danger of burning due to escaping steam and the high temperature of the surface of the drum as well as the porthole glass. Stand back away from the machine and wait until the steam has dissipated. The maximum load for this washing machine is 9.0 kg (dry weight). See the “Programme chart” for the maximum recommended loads for individual programmes.
Warning and Safety instructions If detergent comes into contact with the eyes, rinse them thoroughly with lukewarm water immediately. If swallowed, seek medical assistance immediately and retain the packaging or label for reference. Those with skin problems or sensitive skin should avoid their skin coming into contact with detergent. Accessories and spare parts Only use original Miele accessories. If other parts are used, warranty, performance and product liability claims will be invalidated.
Operating the washing machine Control panel Start/Stop a Sensor To go back a level in a menu. b Touch display c Start/Stop sensor control Touching the Start/Stop sensor control starts the selected programme or cancels a programme that has already been started. The programme can be started as soon as the sensor control is flashing on and off. The sensor control lights up constantly once the programme has started.
Operating the washing machine Main menu Programmes After switching on the washing machine, the main menu will appear in the display. You can select the various wash programmes. You can access all the important submenus from the main menu. You can save up to 12 of your own customised wash programmes (see “Favourites”). Touch the sensor control at any time to return to the main menu. Values set previously are not saved.
Operating the washing machine Examples on how to operate the machine Option lists Programmesmenu (single selection) Programmes Minimum iron 1:59 h Quick 11:02 Extra rinse ECO 40-60 SingleWash OK Delicates 1:09 3:19 h Water plus h h Help You can scroll right or left by swiping your finger across the screen. Place your finger on the touch display and swipe it in the direction you want. The orange bar under the pictures shows that there are further options to choose from.
Operating the washing machine Moving programmes Setting numerical values You can move the programmes around in the menu to change the sequence in which they are displayed. You can set numerical values in some menus. Programmes Cottons Minimum iron 1:59 h h 2:39 11:02 ECO 40-60 3:19 h Delicates 1:09 h Clock display 14 02 13 01 12 00 11 10 59 58 OK Help Place your finger on the programme you wish to move until a border is displayed around it.
Operating the washing machine Pull-down menu Exiting a menu The pull-down menu can be used to display information, e.g. about a wash programme. Touch the sensor control to return to the previous screen. Cottons 1:57 h Timer Overview 11:02 Temperature Spin speed 40 °C 1600 rpm TwinDos Extras not selected not selected Save Touch the top edge of the screen in the middle and drag down with your finger.
Before using for the first time Damage resulting from incorrect installation and connection. Installing and connecting the washing machine incorrectly will cause serious property damage. See “Installation”. Remove the detergent cartridges and the drain hose elbow from the drum Two detergent cartridges for automatic detergent dispensing and an elbow piece for the drain hose are stored in the drum.
Before using for the first time Miele@home Your washing machine is equipped with an integrated WiFi module. In order to use it you need: - a WiFi network - the Miele@mobile App - a Miele user account. The user account can be created via the Miele@mobile App. The Miele@mobile App will guide you as you connect your washing machine to your home WiFi network.
Before using for the first time Switch on the washing machine 2. Setting up Miele@home Press the button. The welcome screen will light up. Set up “Miele@home”? The display will guide you through the 6 steps of the initial commissioning process. Skip 1. Set the language You will be asked to select the language you require for the display. It is possible to change the language at any time via the settings menu.
Before using for the first time 3. Set clock format 4. Remove the transit bars The time of day can be displayed in 12hour or 24-hour clock format. Select the clock format you want and confirm this with the OK sensor control. The display will then bring up the screen for setting the time of day. Setting the time remove the transit bars. Failure to remove the transit bars can result in damage to the washing machine and to adjacent cabinetry or appliances.
Before using for the first time The following message will then appear in the display: 5. Commissioning TwinDos Please enter the dosing recommendation of your detergent for a wash with normal Set up “TwinDos”? soiling. Take note of your water hardness level. Skip Continue Touch the Continue sensor control to set TwinDos up straight away. The dispensing quantity for UltraPhase 1 is preset for (hardness level II). Dosage for comp.
Before using for the first time Remove the foil from the detergent cartridge. Push the UltraPhase 1 detergent cartridge into compartment 1 until it locks into position. The following message appears in the display: Now enter the settings for UltraPhase 2 Open the access panel for TwinDos.
Before using for the first time Settings for compartment The dispensing quantity for UltraPhase 2 is preset for (hardness level II). Dosage for comp. 11:02 47 46 45 ml 44 43 OK Confirm the preset value with the OK sensor control, or change the value. UltraPhase 2 Push the UltraPhase 2 detergent cartridge into compartment 2 until it locks into position. When the cartridge is pushed in, the display message switches to: “TwinDos” is set up.
Before using for the first time 6. Start the calibration programme For optimum water and energy consumption and excellent wash results, it is important to calibrate the washing machine. To do this, the Cottons programme must be run without laundry. No other programmes can be started until calibration has been carried out. The following message will then appear in the display: Take hold of the door and pull it open.
Washing environmentally and economically Energy and water consumption - To get the most out of your machine, load the maximum dry load size for the wash programme you are using. This will keep the energy and water consumption to a minimum in relation to the size of the load. - Programmes that are more efficient with regard to energy and water consumption generally have a longer running time.
Washing environmentally and economically 2. Actual consumption Feedback You can view information about the energy and water consumption of your washing machine with the pull-down menu. You can view the actual amount of energy and water used by a programme both during and at the end of the programme. The following information will appear in the display: The costs can also be displayed. See “Settings - Consumption” for more detailed information on costs.
1. Prepare the laundry Tip: Stains (e.g. blood, egg, coffee, tea) can be pre-treated using some handy tricks which can be found in the Miele guide to laundry care. Damage due to solvent-based Empty all pockets. Damage due to foreign objects. Nails, coins, paper clips, and so on can cause damage to garments and components in the machine. Check the laundry before washing and remove any foreign objects. Sort the laundry cleaning agents Cleaning agents containing benzine, stain remover, etc.
2. Select a programme Switching on the washing machine Selecting a programme Press the control. Programmes The interior drum lighting will come on. The drum lighting will go out automatically after 5 minutes. Tip: To switch the lighting on again, open the pull-down menu from the overview menu and then touch the sensor. The main menu will then appear in the display. Touch the Programmes sensor.
3. Select programme settings Selecting a temperature You can alter the preset temperature of a wash programme. The temperatures reached inside the washing machine might not be the same as the temperatures selected. Perfect wash results are achieved through a combination of energy use and wash duration. Touch the Temperature sensor. Select the desired temperature. The display will change to the Overview menu. Selecting a spin speed You can alter the preset spin speed of a wash programme.
3. Select programme settings Selecting Extras You can supplement the wash programmes with Extras. Touch the Extras sensor control. Select one or more Extras. Not all Extras can be used with every programme, e.g. AllergoWash, Extra gentle and Extra quiet. Extras that cannot be combined are blended out and cannot be selected. Confirm with the OK sensor control. The display will change to the Overview menu. See “Extras” for further information.
4. Load the washing machine Open the door Close the door Take hold of the door and pull it open. Make sure that no items are caught between the door and the seal. Check the drum for pets or foreign objects before loading it with laundry. The most efficient use of energy and water is achieved when a full load is washed. However, do not overload as this reduces cleaning efficiency and causes creasing. Unfold the laundry and load loosely into the drum.
5. Add detergent There are several options for adding detergent. TwinDos The washing machine has the TwinDos system. TwinDos has to be activated as described in “Before using for the first time”. How UltraPhase 1 and UltraPhase 2 work UltraPhase 1 is a liquid detergent which dissolves dirt and removes the most common stains. UltraPhase 2 is a bleaching agent and removes stubborn stains. For the best washing result, these two agents are dispensed at separate times during the washing process.
5. Add detergent Level of soiling Replacing detergent cartridges The level of soiling in laundry is split into three settings: Make sure the washing machine is switched on before replacing the detergent cartridge. This will ensure that the counter is set to 0 and the fill level indicator is correct. - Light No visible soiling or stains - Normal Visibly soiled and/or just a few slight stains Switch on the washing machine. - Heavy Heavily soiled and/or stains clearly visible.
5. Add detergent Detergent dispenser drawer Adding detergent Any detergent suitable for automatic front loading washing machines can be used. Please observe the instructions for use and dosage on the detergent packaging. Ensure that TwinDos dispensing is deactivated. Add detergent in accordance with the value in the pull-down dosage display. The percentage shown relates to the amount of detergent recommended by the manufacturer on the packaging.
5. Add detergent Adding fabric conditioner Tips on dosing Adjust the detergent dosage to the level of soiling of the laundry and the size of the load. Reduce the amount of detergent with smaller loads (e.g. reduce the amount of detergent by ⅓ when washing a half load). Too little detergent: - Results in laundry not being cleaned properly and may cause it to become grey and hard to the touch over time. Add fabric conditioner or liquid starch to the compartment. Do not exceed the maximum level mark.
5. Add detergent CapDosing Inserting a capsule If you selected CapDosing when setting the programme, detergent will be dispensed via the capsule for this wash programme. Open the detergent dispenser drawer. Only one capsule can be selected per wash programme. Three different types of capsule are available: = Fabric care (e.g. fabric conditioner, proofing agent) = Additives (e.g. detergent enhancer) = Detergent (for the main wash only) Open the lid of the / compartment.
5. Add detergent The wash programme will dispense the contents of the capsule at the correct time. Water intake to the compartment is solely via the capsule. Do not add any additional fabric conditioner to the compartment. Remove the empty capsule at the end of the programme. Close the lid and press it firmly shut. For technical reasons a small amount of water will remain in the capsule. Close the detergent dispenser drawer.
6. Starting the programme Starting the programme The programme can be started when the Start/Stop sensor control is flashing on and off. Touch the Start/Stop sensor control. The door will lock and the programme will start. The programme status will appear in the display. Status 11:02 Adding laundry during a programme sequence (AddLoad) Laundry can be added or removed at any time. Touch the Add laundry sensor control.
7. End of programme End of programme The door remains locked during the anti-crease phase and Finish/Anti-crease and Unlock with “Start/Stop” appear in the display. Touch the Start/Stop sensor control. The door will unlock. The drum lighting will come on. Tip: The door unlocks automatically at the end of the anti-crease phase. Check the folds in the door seal for any small articles, e.g. buttons, which might be lodged there. Tip: Leave the door slightly open to allow the drum to dry.
Spinning Final spin speed in the programme Programme rpm Cottons 1600 When a programme is selected, the optimum spin speed for this wash programme is shown in the display. ECO 40-60 1600 Minimum iron 1200 Delicates 900 A faster spin speed can be selected for certain wash programmes. QuickPowerWash 1600 Automatic plus 1400 The highest selectable spin speed is indicated in the table.
Spinning Omitting the final spin (Rinse hold) Select the Rinse hold Extra. If Rinse hold is selected, the laundry remains in the water following the final rinse cycle. This helps to prevent creasing if the laundry is not going to be removed from the drum immediately after the end of the programme. Interim spin There is a spin cycle after the main wash and between the rinses. A reduction in the final spin speed will also reduce the interim spin speed as appropriate.
Programme chart Cottons 90 °C to cold Max. load 9.0 kg Items Cotton, linen or mixed fibre fabric, e.g. table linen, underwear, Tshirts, etc. Tip Where particularly high levels of hygiene are required, please select a temperature of 60 °C or higher. ECO 40-60 Max. load 9.0 kg Items For normally soiled cotton garments Tip A laundry load consisting of mixed cottons that are intended for washing at 40 °C or 60 °C can be washed in the same wash cycle.
Programme chart Automatic plus Cold to 40 °C Max. load 6.0 kg Items Mixed loads of garments sorted according to colour which are suitable for the Cottons and Minimum iron programmes Tip The wash parameters (e.g. water level, wash rhythm and spin speed) are adjusted automatically in this programme to ensure the best possible care and wash result for each item. Woollens Cold to 40 °C Max. load 2.0 kg Items Wool or wool blend fabric Tip Reduce the spin speed for fabric that creases easily.
Programme chart Denim Tip Cold to 60 °C Max. load 3.0 kg - Wash denim inside out. - Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load. Therefore, wash light and coloured items separately. - Close any zips, do up buttons, etc. before washing. Dark garments Cold to 60 °C Max. load 3.0 kg Items Black and dark items made of cotton or mixed fibres Tip Wash inside out. Sportswear Cold to 60 °C Max. load 3.
Programme chart Outerwear Cold to 40 °C Max. load 2.5 kg Items Performance outerwear (e.g. jackets and trousers) made from membrane fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER®, etc. Tip - Zip up or close any jackets with Velcro before washing. - Do not use fabric conditioner. - If required, these items can also be re-proofed using the Proofing programme. Proofing after each wash cycle is not recommended. Proofing 40 °C Max. load 2.
Programme chart Down duvets Cold to 60 °C Max. load 2.5 kg 1 down duvet 2.20 m x 2.00 m Items Quilts, duvets and pillows with feather or down filling Tip - Remove air from the laundry before washing to prevent an excessive build-up of foam. To do this either push the items into a narrow laundry bag to compress them or tie them together with a washable strap.
Programme chart First wash Cold to 40 °C Max. load 2.0 kg Items New items made of cotton, towelling and polyester fabric Tip Use this programme to wash any manufacturing residues out of new items. Separate rinse Max. load 8.0 kg Items Rinsing hand-washed items Tip Reduce the spin speed for items which crease easily. Starch Max. load 8.0 kg Items Table cloths, serviettes and workwear that need starching Tip - Reduce the spin speed for items which crease easily.
Programme chart Steam care Items Max. load 2.0 kg Reduces the amount of creasing in damp, freshly washed and spun cotton or linen garments. The garments must be suitable for drying in a tumble dryer and suitable for ironing . Tip - 5–6 shirts make up a load of approx. 2.0 kg. - Smaller loads give a better result. - Remove garments as soon as the programme has finished and then tumble dry using the Gentle smoothing programme or place on a hanger to dry.
Programme chart Maintenance The washing machine has two maintenance programmes. 1. Clean machine for cleaning the washing machine. 2. Clean “TwinDos” for maintenance of TwinDos compartments /. See “Cleaning and care – TwinDos maintenance” for more details. Clean machine 85 °C No load With frequent washing at low temperatures there is a danger of a build-up of bacteria in the washing machine.
Extra options You can use the extra options buttons to augment the wash programmes. Quick The programme duration is reduced. Mechanical action and energy usage are increased. Water plus Pre-ironing In order to reduce creasing, the laundry undergoes a smoothing process at the end of the programme. Reducing the maximum load by 50 % will achieve a better result. Follow the instructions in the display. Small loads achieve a better result. The water level in the main wash and the rinses will be increased.
Extra options Intensive Extra quiet For hard-wearing laundry that is very heavily soiled. Cleaning efficiency is increased through more intense mechanical action and the application of more heat energy. This option reduces noise levels during the wash programme. Use this if you want to wash during quiet periods (for instance when children are sleeping). The final spin is automatically reduced to (Rinse hold). The programme duration is increased.
Wash programme chart - Extras Quick Water plus Extra rinse SingleWash Pre-ironing Cottons ECO 40-60 – – – – – Minimum iron Delicates QuickPowerWash – – Automatic plus Woollens – – – – Silks – – – – Express 20 – – – Shirts Denim Dark garments Sportswear Trainers – – – – Outerwear – – Proofing – – – – – Do
Wash programme chart - Extras Pre-wash Soak Intensive AllergoWash Extra gentle Extra quiet Rinse hold – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –
Programme sequence Main wash Rinses Spinning Water level Wash rhythm Water level Rinses Cottons ECO 40-60 2–3 Minimum iron 2-4 Delicates QuickPowerWash Automatic plus Woollens 1,2,3 2 2,3 2-4 2,3 2 2-4 2 Silks 2 Express 20 1 2-5 2, 3 3 2,3 2,3 3 Shirts 3-4 Denim 2-4 Dark garments 3-5 Sportswear 2-3 Trainers
Programme sequence = low water level = medium water level Special features in the programme sequence = handwash rhythm Anti-crease: At the end of the programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing. Exception: There is no anti-crease phase in the Woollens and Silks programmes. The door can be opened at any time during the anti-crease phase. = carried out 1) If a temperature of 60 °C or higher is selected, two rinses are carried out.
Programme sequence PowerWash Special features PowerWash is a washing technique developed by Miele. It is activated in the following programmes: - Drenching phase The washing machine will spin a few times at the beginning of the programme. During spinning, the water discharged is sprayed back into the laundry in order to achieve optimum moisture penetration.
Changing the programme sequence Changing a programme (safety lock) A programme, temperature, spin speed or selected options cannot be changed once the machine has been successfully started. This prevents the machine being operated unintentionally, e.g. by children. If the washing machine is switched off during active programme operation, the standby function does not switch the washing machine off completely after 15 minutes.
Garment care label symbols Washing The figure quoted in the bucket is the maximum temperature at which the garment can be washed. Drying Normal temperature Low temperature Do not tumble dry Normal agitation Reduced agitation Much reduced agitation Approx. 200 °C Hand wash Approx. 150 °C Do not wash Approx. 110 °C Ironing Ironing with steam can cause irreversible damage.
Favourite programmes Creating favourites To enter a name You can save your own customised wash programmes under names of your choice. It is best to select short, memorable names. Option 1 The main menu must be visible in the display. Touch the Favourites sensor control. The display will change to show the Favourites menu. Touch the Create sensor control. The display will change to the Create Favourites menu. Select the programme you want to use. Select all the programme settings you want.
Washing assistant The wash assistant helps you with loads consisting of items with different care instructions. The washing machine will use the list of items to put together a suitable wash programme. Scroll to the second page in the main menu. Touch the Washing assistant sensor control. A list of items will appear. Textiles 11:02 Shirts Blouses Denim T-shirts OK Touch the appropriate sensor control for your item of laundry. The item selected will be highlighted orange.
Timer The Timer can be used to set the time you wish a programme to finish or start at. The programme start can be delayed by up to 24 hours. Setting the timer Deleting the timer The selected time for the timer can be changed before the programme starts. Touch the or sensor. Touch the Timer sensor. The selected time for the timer appears in the display. Select the Finish at or Start at option. Touch the Delete sensor. Set the hours and the minutes with the OK sensor.
Timer SmartStart The SmartStart function lets you define a period of time during which your washing machine will start automatically. The appliance will start on receipt of a signal, e.g. from your energy supplier, that indicates that the electricity tariff is particularly economical. This function is active when the SmartGrid setting is switched on. The timeframe can be defined between 1 minute and 24 hours. During this period, the washing machine waits for the signal from the energy supplier.
Detergent The correct detergent Dispensing aids All detergents produced for automatic washing machines are suitable. Follow the manufacturer's instructions and dosage recommendations on the packaging. Use dispensing aids, (e.g. balls) if these are supplied with the detergent, particularly when using liquid detergent. For users in Asia: please use a low foaming detergent suitable for use in front-loading machines When purchasing detergent buy refill packs wherever possible.
Detergent Adding fabric conditioner or liquid starch separately Prepare the starch in accordance with the manufacturer's instructions on the packaging. TwinDos dispensing One of the automatic dispensing containers must be filled with fabric conditioner. Select the Separate rinse programme. Tip: When adding fabric conditioner, activate the Water plus Extra. Change the spin speed if necessary. Dispensing via the detergent dispenser drawer Touch the On sensor to activate TwinDos.
Detergent Recommended Miele detergents Miele detergents have been specially designed for day-to-day use in Miele washing machines. See “Detergents and care products” for more information about these detergents.
Detergent Recommended detergents in accordance with Directive (EU) Nr. 1015/2010 The recommendations apply to the temperature ranges given in the Programme chart.
Cleaning and care Cleaning the external casing and the control panel Risk of electric shock! Mains voltage is present when the washing machine is switched off Disconnect the machine from the electricity supply before cleaning or maintenance. Risk of damage due to ingress of water. The pressure of a water jet can cause water to get into the washing machine, resulting in damage to components. Do not spray the washing machine with a water jet.
Cleaning and care Cleaning the siphon and the / compartment channel Liquid starch results in clogging. If clogged, the siphon in the / compartment will not work and the compartment can overflow. Clean the siphon particularly thoroughly after using liquid starch a few times. Clean the fabric conditioner channel using a brush and warm water. Cleaning the detergent dispenser drawer compartment 1. Remove the siphon from compartment and clean under warm running water.
Cleaning and care Cleaning the drum (Hygiene info) Starting the maintenance programme Washing at low temperatures and/or using liquid detergent can cause bacteria and unpleasant odours to build up in the washing machine. Use the Clean machine programme to clean the machine. Run this programme regularly or at the latest when the Hygiene info: Select Scroll to the second page in the main menu. “Maintenance” and run the “Clean machine” programme. message appears in Switch on the washing machine.
Cleaning and care Cleaning the water inlet filter First turn off the stopcock. The washing machine has a filter to protect the water inlet valve. The accessible filter in the union at the open end of the inlet hose should be checked every six months or so, or more often if there are frequent interruptions to the water supply. Unscrew the inlet hose from the stopcock. Remove the rubber seal 1 from the recess. Using pointed pliers, take hold of the plastic filter bar 2 and remove it.
Problem solving guide Many malfunctions and faults that can occur in daily operation can be easily remedied. Time and money will be saved because a service call will not be needed. The following guide may help you to find the reason for a malfunction or a fault, and to correct it. The programme does not start Problem Cause and remedy The display remains There is no power to the machine. dark, and the Start/Stop Check whether the mains plug is plugged in and button indicator light switched on.
Problem solving guide Fault message after a programme has been interrupted. Problem Cause and remedy The water outlet is blocked or restricted. The drain hose has been fixed too high. Clean the drain filter and the drain pump. The maximum delivery head is 1.0 m. Drainage fault. Clean drain filter and pump. Check the drain hose. Water intake fault. Open the stopcock. The water intake is blocked or restricted. Check whether the stopcock has been properly opened.
Problem solving guide Fault message at the end of a programme Problem Cause and remedy Check dosage Excessive foam has built up during washing. Check the amount of detergent dispensed. With automatic detergent dispensing, check the dosage amount set. Observe the instructions on the detergent packaging and the degree of soiling of the laundry. If necessary, reduce the dispensing quantity by increments of 10 %.
Problem solving guide Fault message at the end of a programme Problem Cause and remedy The pumps are dirty. Clean the pumps as described in “Problem solving guide . .“, Opening the door in the event of a blocked drain outlet and/or power cut”. Restart the programme after cleaning. Intensive flow: Clean the filter and jet or remove foreign objects from the pump housing. The jet in the top of the door ring is blocked with fluff. Remove the fluff with your finger.
Problem solving guide Messages or faults with the TwinDos system Problem Cause and remedy The detergent in the cartridge is running low. There is sufficient left for approx. 4 to 8 wash programmes. Order a new cartridge. Only a few more wash cycles can be run. Please order more detergent for compartment . “TwinDos” is empty. Check wash results. Use “TwinDos” or carry out “TwinDos” Maintenance in the “Maintenance” menu. See the operating instruction The cartridge is empty.
Problem solving guide Messages or faults with the TwinDos system Problem Cause and remedy A new detergent cartridge has been inserted, but the cartridge is identified as empty when the machine is switched on. The washing machine was switched off when the detergent cartridge was replaced. Switch on the washing machine. Remove the detergent cartridge and then reinsert it into the compartment. There are dark specks in the liquid detergent. Mould has developed in the detergent.
Problem solving guide General problems with the washing machine Problem Cause and remedy The washing machine smells. Hygiene info was ignored. A wash programme using a temperature above 60 °C has not been run for a long time. In order to prevent bacteria and unpleasant odours building up in the washing machine, run the Maintenance wash programme using Miele machine cleaner or a universal powder detergent. The door and the detergent dispenser drawer were left shut after washing.
Problem solving guide General problems with the washing machine Problem Cause and remedy Large amounts of deter- The water pressure is too low. gent residue remain in Clean the water inlet filter. the detergent dispenser It may be useful to select the Water plus extra opdrawer. tion. Powder detergent used in conjunction with water softeners tends to become sticky. In future, add washing powder into the dispenser drawer first, and then add the water softener.
Problem solving guide General problems with the washing machine Problem Cause and remedy Steam comes out of the detergent dispenser drawer while steam is being generated. This is not a fault. Steam may emerge from the detergent dispenser drawer, depending on the amount of laundry and the ambient temperature. Noises while steam is being generated. This is not a fault. These noises occur when steam is being generated and when steam is being injected into the drum.
Problem solving guide An unsatisfactory wash result Problem Cause and remedy Liquid detergent does not give the required result. Liquid detergents usually contain no bleaching agents. They do not remove fruit, coffee and tea stains. Use the Miele 2 Phase System. The targeted addition of UltraPhase 2 during the wash process removes stains effectively. Use a general purpose powder detergent containing a bleaching agent.
Problem solving guide The door will not open Problem Cause and remedy The door cannot be pulled open during a programme. The door is locked during a programme. Touch the Start/Stop sensor to cancel the programme. The programme is cancelled, the door will unlock and you will be able to pull it open. There is still water in the drum and the machine is unable to drain.
Problem solving guide Opening the door in the event of a blocked drain outlet and/ or power cut Switch off the washing machine. Draining the washing machine Remove the drain filter, though not completely. Place a suitable container under the access panel, e.g. a universal oven tray. Open the drain pump access panel. Blocked drain outlet If the drain outlet is blocked, there may be a large quantity of water left behind in the washing machine. Risk of scalding due to hot suds.
Problem solving guide Open the door Danger of injury due to rotating drum! Reaching into a moving drum is extremely dangerous. Always make sure that the drum is stationary before reaching in to remove laundry. Clean the drain filters thoroughly. Remove any foreign objects (e.g. buttons, coins, etc.) and clean the interior. Turn the impellers by hand to check that they rotate freely. Use a screwdriver to unlock the door. Pull open the door.
Service Contact in the event of a fault EPREL database In the event of any faults which you cannot remedy yourself, please contact your Miele dealer or the Miele Customer Service Department. From 1 March 2021, information on energy labelling and ecodesign requirements will be available in the European Product Database (EPREL). You can find the product database at the following link https://eprel.ec.europa.eu/. You will be asked to enter the model identifier.
*INSTALLATION* Installation Front view a Inlet hoses with Waterproof system for cold mains water and alternative water supplies f Door b Mains connection cable h Access panel for TwinDos cartridges c Flexible drain hose (with detachable swivel elbow) i Four height-adjustable feet g Access to filters, pumps and emergency release d Control panel e Detergent dispenser drawer 87
*INSTALLATION* Installation Rear view a Drain hose b Transport clips for inlet and drain hoses and mains connection cable f Water intake hose with Waterproof system for alternative water supplies. c Mains connection cable g Safety caps for transit bars d Protruding lid for holding when moving the machine h Transport clips for inlet and drain hoses and for storing transit bars when not in use e Cold water intake hose with Waterproof system.
*INSTALLATION* Installation Installation surface A concrete floor is the most suitable installation surface. It is far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface. Please note: The machine must be level and securely positioned. To avoid vibrations during spinning, the machine should not be installed on soft floor coverings. If installing on a wooden joist floor: Install the machine on a plywood base (at least 59 x 52 x 3 cm).
*INSTALLATION* Installation Removing the transit bars Removing the right-hand transit bar Removing the left-hand transit bar Push the cover out and turn the lefthand transit bar 90° using the spanner supplied. Push the cover out and turn the lefthand transit bar 90° using the spanner supplied. Withdraw the transit bar. Withdraw the transit bar.
*INSTALLATION* Installation Covering holes Securing the transit bars Risk of injury from sharp edges. There is a risk of injury from reaching into holes that are not covered. Cover the holes for the transit bars after they have been removed. Secure the transit bars to the back of the washing machine. Make sure that the top catch is located above the holder. Risk of damage from incorrect Push the covers in firmly until they engage in position. transport.
*INSTALLATION* Installation Fitting the transit bars Opening the covers Press against the retainer with a sharp object (a narrow screwdriver, for example). The cover opens. Fitting the transit bars To fit the bars, follow the instructions for removing them in reverse order. Tip: The bars will slide in more easily if you lift the drum slightly.
*INSTALLATION* Installation Levelling the machine The washing machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used for levelling the washing machine. The machine is supplied with all four feet are screwed in. Use a level to check that the washing machine is standing level.
*INSTALLATION* Installation Installing under a continuous worktop Risk of electric shock due to exposed cables There is a risk of coming into contact with live parts while the lid is removed. Do not remove the washing machine lid. Washer-dryer stack The washing machine can be combined with a Miele tumble dryer in a washerdryer stack. The appropriate “WTV” stacking kit* to match your dryer is required. All parts marked* are available from your Dealer or Miele.
*INSTALLATION* Installation The water protection system The inlet hoses The Miele water protection system protects all parts of the washing machine from water damage. - The casing on the inlet hoses contains two solenoid valves , which cut off the water intake directly at the stopcock. These valves provide twofold protection. In the event that one of the valves is faulty, the other valve will cut off the water intake.
*INSTALLATION* Installation The electronic unit and drainage and overflow protection - Drainage protection Any leaking water is collected in the sump in the base of the machine. A float switch closes the solenoid valves , preventing any more water from flowing into the machine and water in the suds container is pumped away. - Overflow protection If the water level exceeds a certain level, the drain pump switches in and pumps the excess water away in a controlled manner.
*INSTALLATION* Installation Connection to the water supply turn valve as the washing machine has Health risk and risk of damage due to contaminated incoming water. The quality of the incoming water must correspond to the drinking water specification of the country in which the washing machine is being operated. Always connect the washing machine to the mains water supply. been designed to comply with DIN regulations. The water connection pressure needs to be between 100 kPa and 1000 kPa.
*INSTALLATION* Installation Maintenance Only use a Miele Waterproof system hose should you need a replacement. Damage caused by dirty water. Tip: See “Settings – Water intake” for instructions on how to programme the water supply. Markings on the water intake hoses This washing machine has a filter in the hose connection to the casing to protect the solenoid valve. This filter must not be removed. Hose extension A 1.
*INSTALLATION* Installation Cold water (default setting) Soft water, rain water and well water The washing machine will be operated with cold mains water only. 1. For hygiene reasons water should be at least of the quality used for bathing in. The other intake hose is secured to the back of the washing machine. Hot water 2. The chemical composition of the water must not endanger parts of the machine. - The preferred temperature is 55 °C. The temperature must not not exceed 60 °C.
*INSTALLATION* Installation Water intake overview depending on selection programmed Main wash Rinses First and subsequent rinses Final rinse Hot main wash / Hot main wash + rinses / / Soft water Rain water Well water Cold water = Cold water intake hose silver label = Hot water or alternative water supply - Intake hose red label 100
*INSTALLATION* Installation Water drainage Please note: The suds are drained through a drain pump with a 1 m delivery head. For the water to drain freely, the hose must be free of kinks. If required, the hose can be extended to a length of up to 5 m. Accessories are available from Miele or from your Miele dealer. For a delivery head of more than 1 m (up to a max. of 1.8 m) a replacement drain pump will need to be fitted. Please contact Miele for advice. For a delivery head of 1.
*INSTALLATION* Installation Electrical connection The washing machine is supplied with an electrical connection cable with moulded plug ready for connection to a switched socket. The socket must be easily accessible after the washing machine has been installed. If that is not possible, ensure that a suitable means of disconnection is provided on the installation side for each pole. Risk of fire from overheating.
4.0 2.0 3.5 4.0 0.58 0.23 0.33 0.60 0.45 1.45 40 35 30 57 75 65 28 56 65 Litres Water 0:49 0:39 0:20 1:59 2:39 2:29 2:29 2:39 3:19 h:min Running time – – 25 33 24 55 24 32 43 °C Temperature 1 – – 60 30 50 50 46 44 42 % Residual moisture 1600 1200 1200 1200 1600 1600 1600 1600 1600 rpm Speed The consumption data displayed in the Feedback function may vary from the consumption data listed in the consumption data table.
Technical data Height 850 mm Width 596 mm Depth 643 mm Depth with door open 1077 mm Height for building under 850 mm Width for building under 600 mm Weight Approx. 95 kg Capacity 9.0 kg dry laundry Supply voltage See data plate Rated load See data plate Fuse rating See data plate Consumption data See “Consumption data” Minimum water flow pressure 100 kPa (1 bar) Maximum water flow pressure 1000 kPa (10 bar) Water inlet hose length 1.60 m Drain hose length 1.
Technical data Conformity declaration Miele hereby declares that this washing machine complies with Directive 2014/53/ EU. The complete text of the EU declaration of conformity is available from one of the following internet addresses: - Products, Download from www.miele.co.uk - For service, information, operating instructions etc: go to www.miele.co.uk/domestic/customer-information-385.
Settings You can use the settings to alter the washing machine's electronics to suit changing requirements. Changing a setting The settings can be altered at any time. or Accessing the settings menu Switch on the washing machine. Scroll to the second page in the main menu. Touch the Settings sensor. The display will change to show the Settings menu. Selecting settings The settings are grouped into different areas.
Settings Controls / Display Language The display can be set to appear in one of several different languages. The flag after the word Language (Sprache in German) acts as a guide in case a language which is not understood has been set. Code The code prevents the washing machine being used without your knowledge. Options - If you activate the code, you have to enter a code after switching the washing machine on. Otherwise it cannot be operated. The factory default code is 125.
Settings Memory The washing machine will save the last settings (temperature, spin speed and some of the Extras) selected for a programme after the programme has started. When the programme is chosen again, the saved settings will appear in the display. Memory is deactivated as standard. Clock display After selecting the Clock format you can set the time of day. Clock format Display brightness The brightness of the display can be altered. It can be set to one of 7 different settings.
Settings Programme sequence TwinDos You can set the type of detergent and dispensing quantities and check the level of the UltraPhase 1 and UltraPhase 2 cartridges. Tip: If you select No agent the respective TwinDos compartment will be deactivated. Change dosage The values set for dispensing detergent from compartments and can be checked and corrected.
Settings Maximum rinse level The water level in the rinses can be permanently set to the highest value. This function is important for allergy sufferers as it achieves excellent rinse results. The water consumption will be increased. The maximum rinse level is deactivated as standard. Soak duration You can set a duration for the soak process of between 30 minutes and 6 hours. The duration can be selected in 30 minute increments.
Settings Network Miele@home Control the networking of your washing machine with your WiFi network. The following points may appear in the submenu: Set up This message only appears if the washing machine has not yet been connected to a WiFi network. Please refer to “Before using for the first time” for instructions on how to set up the connection.
Settings SmartGrid Remote control The SmartGrid setting is only visible if the Miele@home setting is set up and activated. The Remote control setting is only visible if the Miele@home setting is set up and activated. This function can be used for starting your washing machine automatically at a time when your energy supplier's energy costs are most economical.
Settings RemoteUpdate The RemoteUpdate menu option is only displayed and can only be selected if the requirements for using Miele@home have been met (see “Before using for the first time – Miele@home”). The RemoteUpdate function is used to update the software in your washing machine. If an update is available for your washing machine, it will automatically download it. Updates will not be installed automatically. They must be initiated manually.
Settings Appliance parameters - This setting is recommended if the water hardness level of the alternative water supply is lower than that of the mains water supply. Detergent savings can be made with this setting. Water intake You can programme 6 options for the water intake. Options - Cold water (factory setting) Use mains water only. - Hot main wash Hot water is used for the main wash if a wash temperature over 30 °C is selected.
Settings Legal information Open source licences You can view information here. Copyrights and licences for operator and control software Miele uses their own and third party software which is not subject to any socalled Open Source Licence for the operation and control of the appliance. This software/these software components are protected by copyright. The copyright powers of Miele and third parties have to be respected.
Settings Installation requirements Low water pressure If the water pressure is below 100 kPa (1 bar), the programme will be cancelled and a fault message will appear. If the on-site water pressure cannot be increased, activating this function will prevent the programme from being cancelled. Low water pressure is activated as standard. Suds cooling Additional water flows into the drum at the end of the main wash to cool the suds down.
Detergents and care products Detergent, fabric care, additives and machine care products are available for this washing machine. All the products have been designed for Miele washing machines. UltraWhite (powder detergent) These and many other useful products can be ordered via the internet at www.miele.co.uk or from Miele (see end of this booklet for contact details).
Detergents and care products Specialist detergents Caps UltraDark These specialist detergents are available as convenient single-use capsules.
Detergents and care products Fabric care Machine care These fabric care products are available as convenient single-use capsules.
United Kingdom Miele Co. Ltd., Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TW Tel: 0330 160 6600, Internet: www.miele.co.uk/service, E-mail: info@miele.co.uk Australia Miele Australia Pty. Ltd. ACN 005 635 398 ABN 96 005 635 398 1 Gilbert Park Drive Knoxfield, VIC 3180 Tel: 1300 464 353 Internet: www.miele.com.au China Mainland Miele Electrical Appliances Co., Ltd. 1-3 Floor, No. 82 Shi Men Yi Road Jing' an District 200040 Shanghai, PRC Tel: +86 21 6157 3500 Fax: +86 21 6157 3511 E-mail: info@miele.
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