Operating and Installation Instructions Washer To prevent accidents and appliance damage, read these instructions before installation or use. en-US M.-Nr.
Contents Help protect our environment .......................................................................... 6 IMPORTANT SAFETY INSTRUCTIONS ............................................................ 7 Operating the washing machine ...................................................................... Control panel ....................................................................................................... Touch display and sensor buttons ................................................
Contents Spin cycle ........................................................................................................... 40 Program guide ................................................................................................... 42 Extra options...................................................................................................... SingleWash.......................................................................................................... Eco ...........................
Contents Messages or faults affecting the TwinDos system .............................................. General problems with the washer...................................................................... Poor wash results ................................................................................................ The drum door cannot be opened ...................................................................... Opening the door in the event of a blocked drain outlet and/or power outage ..
Contents Controls / Display ............................................................................................ Language .................................................................................................... Code............................................................................................................... Memory .......................................................................................................... Clock display..................................
Help protect our environment Disposal of the packing material The cardboard box and packing materials protect the appliance during shipping. They have been designed to be biodegradable and recyclable. Ensure that any plastic wrappings, bags, etc. are disposed of safely and kept out of the reach of children. Danger of suffocation! Disposal of your old appliance Electrical and electronic appliances contain valuable materials.
IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of fire, electric shock or injury to persons while using your appliance follow basic safety precautions, including the following: Read all instructions before using the appliance. GROUNDING INSTRUCTIONS This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
IMPORTANT SAFETY INSTRUCTIONS Before connecting the machine, ensure that the connection data on the data plate (fusing, voltage and frequency) match the mains electrical supply. If in doubt contact an electrician. Do not use an extension cord to connect this appliance to the power supply. Extension cords do not guarantee the required safety of the appliance (e.g. danger of overheating).
IMPORTANT SAFETY INSTRUCTIONS Use Do not allow children to play on or in the appliance. Close supervision is necessary when the appliance is used near children. The drum door glass will be hot when washing at very high temperatures. Do not touch the glass. Danger of burns! Keep children away from the washer when in use. Only use the washing machine to wash items which are specified by the manufacturer to be machine washable on the fabric care label. Any other applications may be dangerous.
IMPORTANT SAFETY INSTRUCTIONS Miele tumble dryers and Miele washing machines can be installed as a washer-dryer stack. A Miele washer-dryer stacking kit is required as an optional accessory for this. Please ensure that the washer-dryer stacking kit is suitable for the Miele tumble dryer and the Miele washing machine. If installing the machine on a Miele plinth (available as an optional accessory), please make sure you order the correct one for this washing machine.
IMPORTANT SAFETY INSTRUCTIONS This washing machine is supplied with a special lamp to cope with particular conditions (e.g., temperature, moisture, chemical resistance, abrasion resistance, and vibration). This special lamp must only be used for the purpose for which it is intended. It is not suitable for room lighting. Replacement lamps may only be fitted by a Miele authorized person or by Miele Technical Service. FCC Declaration of Conformity These devices comply with FCC Rules Part 15.
Operating the washing machine Control panel Start/Stop a sensor button Takes you back one level in a menu. b Touch display c Start/Stop sensor button Touching the Start/Stop sensor button starts the selected program or cancels a program that has already been started. The program can be started as soon as the sensor button is flashing on and off. The sensor button lights up constantly once the program has started.
Operating the washing machine Main menu Programs After switching on the washing machine, the main menu will appear in the display. You can select the various wash programs. You can access all the important submenus from the main menu. You can save up to 12 of your own customized wash programs (see “Favorites”). Touch the sensor button at any time to return to the main menu. Values set previously are not saved.
Operating the washing machine Examples on how to operate the appliance Option lists Programs menu (single selection) Programs Wrinkle-free 1:39 h Sanitize 2:43 11:02 SingleWash Eco Gentle SoftSteam h OK Delicates 1:04 h h Help You can scroll to the right or the left by swiping your finger across the screen. Place your finger on the touch display and swipe it in the direction you want.
Operating the washing machine Setting numerical values Pull-down menu You can set numerical values in some menus. The pull-down menu can be used to display information, e.g., about a wash program. Clock display 02 01 01 12 pm 00 11 10 Overview 59 58 Normal 2:15 h 02 11:02 Temperature Warm Spin speed Maximum TwinDos Extras not selected not selected OK Enter the numbers by swiping upward or downward.
Environmentally friendly washing Energy and water consumption Detergent consumption - Make use of the maximum load that the wash program can accommodate. This will keep the energy and water consumption to a minimum in relation to the size of the load. - Use the TwinDos system for exact dispensing. - When smaller amounts of laundry are washed, the washing machine’s automatic load control system will reduce the amount of water and energy used. - Adjust the dosage to the level of soiling of the laundry.
Environmentally friendly washing Feedback EcoFeedback You can call up information about the energy and water consumption of your washing machine with the EcoFeedback sensor button. The following information will appear in the display: - An estimate of the energy and water consumption before the program begins. - The actual energy and water consumption during the program or at the end of the program. 1.
Before using for the first time Damage from incorrect installation and connection. Installing and connecting the washing machine incorrectly will cause serious damage to property. See “Installation”. Remove the detergent cartridges and the drain hose elbow from the drum Two detergent cartridges for automatic detergent dispensing and an elbow piece for the drain hose are stored in the drum.
Before using for the first time Miele@home Your washing machine is equipped with an integrated WiFi module. To use this feature, you will need: - A WiFi network - The Miele@mobile app - A Miele user account. The user account can be created via the Miele@mobile app. The Miele@mobile app will guide you as you connect your washing machine to your home WiFi network.
Before using for the first time Switching on the washing machine 2. Setting up Miele@home Press the button. The welcome screen will light up. Set up “Miele@home”? The display will guide you through the 6 steps of the initial commissioning. 1. Setting the display text Skip You will be asked to set the display language. It is possible to change the language at any time via the Settings menu. To set up Miele@home now: touch the Continue sensor button.
Before using for the first time 3. Setting the clock format The time of day can be displayed in 12hour or 24-hour clock format. Select the clock format you want and confirm this with the OK sensor button. The display will then bring up the screen for setting the time of day. Setting the time This message only appears if the washing machine has not yet been connected to a WiFi network. The time is set automatically when a connection is established with a WiFi network. Clock display 4.
Before using for the first time 5. Commissioning TwinDos Dip the test strip in the water for approx. 1 second. Shake excess water off the test strip. After approx. 1 minute, and based on the coloration, you will be able to read the water hardness from the table below. Set up “TwinDos”? Test strip Skip Continue Touch the Continue sensor button to set TwinDos up right away. Tip: To postpone setup until later: touch the Skip sensor button.
Before using for the first time Dosage for comp. 11:02 48 47 46 ml 45 44 OK Confirm the pre-set value with the OK sensor button, or change the value. Open the TwinDos flap. UltraPhase 1 Hardness level I 46 ml Hardness level II 58 ml Hardness level III 70 ml The following will appear in the display: Insert container Push the UltraPhase 1 detergent cartridge into compartment 1 until it locks into position.
Before using for the first time Settings for compartment The dispensing quantity for UltraPhase 2 for (hardness level I) is pre-set. Dosage for comp. 11:02 38 37 36 ml 35 34 OK Confirm the pre-set value with the OK sensor button, or change the value. UltraPhase 2 Push the UltraPhase 2 detergent cartridge into compartment 2 until it locks into position. When the cartridge is pushed in, the display message switches to: “TwinDos” is set up.
Before using for the first time 6. Starting the calibration program For optimum water and energy consumption and excellent wash results, it is important to calibrate the washing machine. To do this, the Normal program must be run without laundry. No other programs can be started until calibration has been carried out. The following message will then appear in the display: Take hold of the door and pull it open.
1. Prepare the laundry Tip: Stains (such as blood, egg, coffee, and tea) can be pre-treated using some handy tricks which can be found in the Miele guide to laundry care. Please contact Miele directly or submit a request via Internet page to obtain or view a copy of this manual. Damage due to solvent-based Empty all pockets. Damage due to foreign objects. Nails, coins, paper clips, and so on can cause damage to garments and components in the machine.
2. Selecting a program Switching on the washing machine Selecting a program Press the button. Programs The drum lighting will come on. The drum lighting goes out automatically after 5 minutes. Tip: To switch the drum lighting on again, open the pull-down menu from the Overview menu and then touch the sensor button. The main menu will then appear in the display. Touch the Programs sensor button.
3. Selecting program settings Selecting a temperature You can alter the pre-set temperature of a wash program. The temperatures reached inside the washing machine might not be the same as the temperatures selected. Perfect wash results are achieved through a combination of energy use and wash duration. Touch the Temperature sensor button. Select the temperature you want. The display will change to the Overview menu. Selecting a spin speed You can alter the pre-set spin speed of a wash program.
3. Selecting program settings Selecting extra options You can supplement the wash programs with extra options. Touch the Extras sensor button. Select one or more extra options. Not all extra options can be used with every program, e.g., AllergyWash, Gentle, and Extra Silent. Extra options that cannot be combined are grayed out and cannot be selected. Confirm with the OK sensor button.
4. Loading the washing machine Opening the door Closing the door Take hold of the door and pull it open. Make sure that no items are caught between the door and the seal. Check the drum for pets or foreign objects before loading it with laundry. The most efficient use of energy and water is achieved when a full load is washed. However, do not overload as this reduces cleaning efficiency and causes creasing. Unfold the laundry and load loosely into the drum.
5. Adding detergent There are several options for adding detergent to the washing machine. TwinDos TwinDos The washing machine is equipped with the TwinDos system. TwinDos has to be activated as described in “Before using for the first time”. The TwinDos system can only be operated with the Miele UltraPhase 1 and UltraPhase 2 Detergents. How UltraPhase 1 and UltraPhase 2 work UltraPhase 1 is a liquid detergent which dissolves dirt and removes the most common stains.
5. Adding detergent Degree of soiling Replacing detergent cartridges The degree of soiling in laundry is divided into 3 settings: Make sure the washing machine is switched on before replacing a detergent cartridge. This will ensure that the counter is set to 0 and the fill level indicator is correct. - Light No visible soiling or stains - Normal Visibly soiled and/or just a few slight stains Switch on the washing machine.
5. Adding detergent Detergent dispenser drawer This washing machine requires high efficiency detergent. Adhere strictly to the dispensing amounts supplied by the detergent manufacturer. The detergents must be marked with the following label: Using chlorine bleach Damage due to chlorine bleach. Textiles may be discolored or their fibers damaged. Only use chlorine bleach on suitable textiles. Chlorination must be activated in the settings before chlorine bleach is first used.
5. Adding detergent Adding powder detergent The detergent dispenser drawer contains an insert for liquid detergent in the compartment. This insert must be removed to use powder detergent. It is not possible to use powder detergent in the compartment. A pre-wash cannot be carried out when using powder detergent. Remove the insert for liquid detergents from the compartment. Replace the detergent dispenser drawer. Add powder detergent to the compartment.
5. Adding detergent Adding fabric softener - Can lead to limescale deposits on the heater elements. Too much detergent - Poor wash, rinse, and spin results. - Causes higher water consumption as an extra rinse cycle is automatically activated. - A greater burden on the environment. Using detergent tablets or pods Add the fabric softener or the liquid starch to the compartment. Do not exceed the maximum level mark. It will be automatically dispensed in the final rinse cycle.
5. Adding detergent CapDosing Inserting a capsule If you selected CapDosing when setting the program, detergent will be dispensed via the capsule for this wash program. Open the detergent dispenser drawer. Only one capsule can be selected per wash program. 3 different types of capsule are available: = Fabric care (e.g., fabric softener, proofing agent) = Additives (e.g., detergent enhancers) = Detergent (for the main wash only) Open the lid of the / compartment.
5. Adding detergent Color run and dye removers Damage due to color run/dye removers. Color run and dye removers can cause corrosion in the washing machine. Do not use color run or dye removers in the washing machine. Close the lid and press it firmly shut. Close the detergent dispenser drawer. The capsule is opened by the act of inserting it in the detergent dispenser drawer. The contents can run out of the capsule if you then remove it from the drawer before it is used. Dispose of opened capsules.
6. Starting a program Starting a program The program can be started when the Start/Stop sensor button is flashing on and off. Touch the Start/Stop sensor button. The door will lock and the wash program will start. Laundry can be added or removed at any time. Touch the Add laundry sensor button. The following appears in the display: Please wait The program status will appear in the display.
7. Program end Program end The door remains locked during the anti-crease phase and Finish/Anti-crease and Unlock with “Start/Stop” appear in the display. Touch the Start/Stop sensor button. The door will unlock. The drum lighting will come on. Tip: The door unlocks automatically at the end of the anti-crease phase. Check the folds in the door seal for any foreign objects. Tip: Leave the door slightly open to allow the drum to dry. Switch the washing machine off with the button.
Spin cycle Final spin speed No Spin 0 rpm Slow 600 rpm Medium 800 rpm High 1,200 rpm Selectable spin speeds in words and numbers Maximum 1,600 rpm Program Normal – – – X Sanitize X – – X Wrinkle-free – X X X Delicates – – X X QuickIntenseWash X X X X Express – X X X Handwash – X X X Towels X X X X Extra White X – – X Dress Shirts – – X – Denim/Jeans – – X X Darks – X X X Woolens – X X X Silks
Spin cycle Final spin speed in the wash program Rinse-spin When a program is selected, the optimum spin speed for the wash program is always shown in the display. There is a spin cycle after the main wash and between the rinse cycles. A reduction in the final spin speed will also reduce the interim spin speed as appropriate. A faster spin speed can be selected for certain wash programs. Omitting the rinse-spin and final spin The highest selectable spin speed is indicated in the table.
Program guide The temperature marked with is pre-set. Temperature with garment care label symbols Item/Tip Normal Full load (17.6 lb/8 kg) Hot plus 140°F/60°C Hot 120°F/50°C Warm 105°F/40°C Cotton, linen, and mixed fiber textiles made of both cotton and linen. plus Warm 85°F/30°C Cold Cold USA test program in accordance with: DOE Federal Register 10 CFR Part 430 Appendix J2 to subpart B Canada test program in accordance with: CAN/CSA-C360-13 Sanitize Sanitize Full load (17.
Program guide Temperature with garment care label symbols Item/Tip Delicates Small load (6.6 lb/3 kg) Hot plus 140°F/60°C For fine textiles made from synthetic fibers. Hot 120°F/50°C 105°F/40°C Warm plus Warm 85°F/30°C Cold Cold QuickIntenseWash 140°F/60°C Hot plus Warm 105°F/40°C plus Full load (11 lb/5 kg) For lightly or moderately soiled textiles which are also suitable for washing in the Normal program.
Program guide Temperature with garment care label symbols Item/Tip Towels Full load (11 lb/5 kg) Hot plus 140°F/60°C Hot 120°F/50°C Warm 105°F/40°C For linen or cotton towels used for personal hygiene. plus Warm 85°F/30°C Cold Cold Extra White Hot plus Full load (17.6 lb/8 kg) 140°F/60°C For white textiles made of cotton or linen without special hygiene requirements. Dress Shirts Hot plus Hot Warm Small load (4.
Program guide Temperature with garment care label symbols Item/Tip Darks Small load (4.4 lb/2 kg) - Wash inside out. Hot plus 140 °F/60 °C Hot 120 °F/50 °C Warm 105°F/40°C plus Warm 85°F/30°C Cold Cold Woolens Warm Cold Small load (4.4 lb/2 kg) 85°F/30°C Cold Silks Warm Cold Wool or wool-blend textiles. Reduce the final spin speed for items which crease easily. Very small load (2.
Program guide Temperature with garment care label symbols Item/Tip Proofing Warm Small load (5.5 lb/2.5 kg) 105°F/40°C plus Treating microfiber fabric, ski wear, or table linens/ drapes made from mainly synthetic fibers to provide a finish which is resistant to water and dirt. - The items should be freshly laundered and spun or dried before proofing. - For best results, the items should be heat-treated afterwards either in a tumble dryer or by ironing. Sportswear Half load (6.
Program guide Temperature with garment care label symbols Item/Tip Downs Small load (4.4 lb/2 kg) Hot plus 140°F/60°C Hot 120°F/50°C Warm 105°F/40°C plus Warm 85°F/30°C Cold 65°F/15°C Jackets, sleeping bags, pillows, and other down-filled items. - Remove air from the laundry before washing to prevent an excessive build-up of foam. To do this, either push the items into a narrow laundry bag to compress them or tie the items together with a washable strap.
Program guide Temperature with garment care label symbols Item/Tip Curtains Small load (4.4 lb/2 kg) 105°F/40°C Warm plus Warm 85°F/30°C Cold Cold Curtains made from synthetic fibers which have been specified as machine-washable by the manufacturer. - To remove dust, the Pre-wash extra option is selected automatically. - For curtains which crease easily, reduce the spin speed or deselect the spin. - Remove weights from curtains. Baby Clothes Full load (13.
Program guide Maintenance The washing machine has two maintenance programs. 1. Clean Machine for cleaning the washing machine. 2. Clean “TwinDos” for maintenance of the / TwinDos compartments. See “Cleaning and care – TwinDos maintenance” for more details. Temperature with garment care label symbols Clean Machine Sanitize Item/Tip Without load 170 °F/75 °C With frequent washing at low temperatures there is a danger of a build-up of bacteria in the washing machine.
Extra options You can supplement the wash programs with extra options. SingleWash For efficiently washing a very small load (< 2.2 lb/1 kg) in a normal wash program. The wash duration is reduced. Please note! When adding detergent manually, only use liquid detergent and use the proper amount. Use a maximum of 50% of the specified amount of detergent for ½ load. Bleaching is not possible. Eco The Eco Extra helps to save energy. The wash temperature is reduced and the wash duration is increased in return.
Extra options ExtraRinse Rinse Hold An extra rinse can be activated to achieve a more thorough wash result. The laundry is not spun after the final rinse and remains in the rinse water. This helps prevent creasing if the laundry is not going to be removed from the drum immediately after the end of the program. AllergyWash This option should be used where high standards of hygiene are required.
Wash program overview – extra options SingleWash Eco SoftSteam Gentle Normal –– Sanitize Wrinkle-free Delicates QuickIntenseWash – – Express – – – – Handwash – – – Towels – – – Extra White Dress Shirts Denim/Jeans Darks Woolens – – – Silks – – – Outdoor – – – Proofing – – – – Sportswear – Sneakers – – – – Downs – – – Pillow
Wash program overview – extra options Pre-wash Soak ExtraRinse AllergyWash Rinse Hold – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – = Can be selected = Activa
Program sequence Main wash Normal Rinses Water level Wash rhythm Water level Spin cycle Rinses 1,2 1,2 1,2 1,2 2-3 Sanitize 3-4 Wrinkle-free 2-4 Delicates 2-4 QuickIntenseWash 2 Express 2 Handwash 2 1,2 1,2 2 1,2 1,2 Towels 2-5 Extra White 2-5 Dress Shirts 3-4 Denim/Jeans 2-4 Darks 3-5 Woolens 2 Silks
Program sequence = low water level = medium water level Special features in the program sequence = handwash rhythm Anti-crease: At the end of the program, the drum continues to turn at intervals for up to 30 minutes to help prevent creasing. Exception:There is no anti-crease phase in the Woolens , Silks and Handwash programs. The washing machine can be opened at any time.
Program sequence PowerWash Activation PowerWash is a washing technique developed by Miele. It is activated in the following programs: PowerWash is activated automatically in the programmes listed above. - Normal (with small and medium load sizes) - CapDosing (, ) has been selected for the main wash - Wrinkle-free - Extras such as Pre-wash or ExtraRinse have been selected - Dress Shirts - Delicates How it works Conventional washing techniques wash with more water than the laundry can absorb.
Changing the program sequence Changing a program (safety lock) A program, temperature, spin speed, or selected extra options cannot be changed once the machine has been successfully started. This prevents the machine being operated unintentionally, e.g., by children. If the washing machine is switched off during active program operation, the standby function does not switch the washing machine off completely after 15 minutes.
Favorite programs Creating Favorites Entering a name You can save your own customized wash programs under names of your choice. It is best to select short names. Option 1 Confirm with the Save sensor button. The main menu must be visible in the display. Touch the Favorites sensor button. The wash program will then be saved to the Favorites program list. The display will change to show the Favorites menu. Tap the letters or characters you want.
Washing assistant The wash assistant helps you with loads consisting of items with different care instructions. The washing machine will use the list of items to put together a suitable wash program. Tip: You can add individual program settings, e.g., Options, before you start the program. Scroll to the second page in the main menu. Touch the Wash Assistant sensor button. A list of items will appear.
Timer The timer can be used to set the time you wish a program to finish or start at. The program start can be delayed by up to 24 hours. Setting the timer Deleting the timer The selected time for the timer can be deleted before the program starts. Touch the or sensor button. Touch the Timer sensor button. The selected time for the timer appears in the display. Select the Finish at or Start at option. Touch the Delete sensor button.
Timer SmartStart The SmartStart function lets you define a time period during which your washing machine will start automatically. The appliance will start on receipt of a signal, e.g., from your energy supplier, that indicates that the electricity rate is particularly economical. This function is active when the SmartGrid setting is switched on. The time period can be defined between 1 minute and 24 hours. During this period, the washing machine waits for the signal from the energy supplier.
Detergent Detergents recommended by Miele Miele Detergents have been specially designed for day-to-day use in Miele Washing Machines. See “Detergents and care products” for more information about these detergents.
Detergent General detergent recommendations The wash programs that are not listed do not have a detergent recommendation.
Cleaning and care Cleaning the housing and control panel Risk of electric shock. Mains voltage is present when the washing machine is switched off Disconnect the machine from the electricity supply before cleaning or maintenance. Risk of damage due to ingress of water. The pressure of a water jet can cause water to get into the washing machine, resulting in damage to components. Do not spray the washing machine with a water jet when hosing down.
Cleaning and care Removing and cleaning the insert for liquid detergents An insert for liquid detergents is located in the compartment of the detergent dispenser drawer. Cleaning the compartment Compartment 1 has a siphon for better dispensing of the chlorine bleach. Remove the release catch. Remove the insert. Clean the insert thoroughly with warm water. Remove and clean the siphon. Clean the and compartments with warm water.
Cleaning and care Cleaning the siphon and the / compartment channel Liquid starch results in clogging. The siphon in the / compartment no longer works and the compartment can overflow. Clean the siphon particularly thoroughly after using liquid starch a few times. Clean the fabric softener channel with a brush and warm water. Cleaning the detergent dispenser drawer housing 1. Remove the siphon from the compartment and clean under warm running water. Clean the siphon tube in the same way. 2.
Cleaning and care Cleaning the drum (hygiene info) Starting the maintenance program Washing at low temperatures and/or using liquid detergent can cause bacteria and unpleasant odors to build up in the washing machine. Use the Clean Machine program to clean the washing machine. Run this program regularly or at the latest when the Scroll to the second page in the main menu. Switch on the washing machine. Hygiene info: Select “Maintenance” and run the “Clean Machine” program.
Cleaning and care Cleaning the water-inlet filter The washing machine has 2 filters to protect the inlet valve. Check these filters every 6 months or so. Check the filters more often if there are frequent interruptions to the external water supply. Cleaning the filter in the inlet hose First turn off the faucet. Unscrew the inlet hose from the faucet. Use needle nose pliers to withdraw the filter by the bar. Clean the filter. Reassemble in reverse order.
Frequently Asked Questions With the help of the following guide minor faults in the performance of the machine, some of which may result from incorrect operation, can be remedied without contacting the Service Department. This guide may help you to find the reason for the fault, and how to correct it. A wash program cannot be started Problem Possible cause and solution The display remains dark and the Start/Stop button indicator light does not come on. There is no power to the machine.
Frequently Asked Questions Fault message after a program has been interrupted Problem Possible cause and solution The drain is blocked or restricted. The drain hose has been fixed too high. Clean the drain filter and the drain pump. The maximum drain height is 3' 3" (1 m). Drainage fault. Clean drain filter and pump. Check the drain hose. Water intake fault. Open the water supply. The water inlet is blocked or restricted. Check whether the faucet is turned on properly.
Frequently Asked Questions Fault message after the end of the program Problem Possible cause and solution Check dosage Excessive foam has built up during washing. Check the amount of detergent dispensed. With automatic detergent dispensing, check the dispensing quantity set. Observe the instructions on the detergent packaging and the level of soiling on the laundry. If necessary, reduce the dispensing quantity by increments of 10%.
Frequently Asked Questions Fault message after the end of the program Problem Possible cause and solution The pumps are dirty. Clean the pumps as described in “Frequently Asked Questions – Opening the door in the event of a blocked drain outlet and/or power outage”. Start a wash program again after cleaning. Intensive flow: Clean the filter and jet or remove foreign objects from the pump housing. The jet in the top of the door ring is blocked with lint. Remove the lint with your finger.
Frequently Asked Questions Messages or faults affecting the TwinDos system Problem Possible cause and solution The detergent in the cartridge is running low. There are between 4 and 8 wash cycles remaining. Order a new cartridge. Only a few more wash cycles possible. Please order new detergent for compartment . “TwinDos” is empty. Check wash results. Use “TwinDos” or carry out “TwinDos” Maintenance in the “Maintenance” menu. See the Operating Instructions for more information.
Frequently Asked Questions Messages or faults affecting the TwinDos system Problem Possible cause and solution A new detergent cartridge has been inserted, but the cartridge is identified as empty when the machine is switched on. The washing machine was switched off when the detergent cartridge was replaced. Switch on the washing machine. Remove the detergent cartridge and then reinsert it into the compartment. There are dark specks in the liquid detergent. Bacteria has developed in the detergent.
Frequently Asked Questions General problems with the washer Problem Possible cause and solution The washing machine is The hygiene info was not observed. A wash program emitting an odor. using a temperature above 140°F (60°C) has not been run for a long period of time. In order to prevent bacteria and unpleasant odors building up in the machine, run the Clean machine program using Miele clean machine or universal powder detergent. The door and detergent dispenser drawer were closed after washing.
Frequently Asked Questions General problems with the washing machine Problem Possible cause and solution The fabric softener is not completely dispensed or too much water remains in the compartment. The siphon tube is either positioned incorrectly or clogged. Clean the siphon tube, see “Cleaning and care Cleaning the detergent drawer”. At the end of the program there is still liquid in the capsule. The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked.
Frequently Asked Questions Poor wash results Problem Possible cause and solution Liquid detergent is not achieving the required results. Liquid detergents do not usually contain bleaching agents. Consequently, fruit, coffee, and tea stains cannot always be removed. Use the Miele 2-phase system. The deliberate addition of UltraPhase 2 during the wash process removes stains effectively. Use powder detergent containing a bleaching agent.
Frequently Asked Questions The drum door cannot be opened Problem Possible cause and solution The door cannot be pulled open during a program. The drum is locked during a program. Touch the Start/Stop sensor button to cancel the program. The program is canceled, the door will unlock, and you will be able to pull it open. There is still water in the drum and the machine is unable to drain.
Frequently Asked Questions Opening the door in the event of a blocked drain outlet and/ or power outage Turn off the washing machine. Draining the washing machine Remove the drain filters, though not completely. Place a suitable container under the flap, e.g., a bowl or dish. Open the drain pump flap. Blocked drain outlet If the drain outlet is blocked, a larger quantity of water can remain in the washing machine. Risk of scalding due to hot suds.
Frequently Asked Questions Opening the door Danger of injury due to rotating drum. Reaching into a rotating drum is extremely dangerous and may result in injury. Always make sure that the drum is stationary before reaching in to remove laundry. Clean the drain filters thoroughly. Remove any foreign objects (e.g., buttons, coins, etc.) and clean the interior. Turn the impellers by hand to check that they rotate freely. Use a screwdriver to unlock the door. Pull open the door.
Customer Service Contact in the event of a fault Optional accessories In the event of a fault which you cannot remedy yourself, please contact your Miele dealer or Miele Customer Service. Optional accessories are available through your Miele dealer or Miele. You can book a Miele Service Call online at www.miele.com/service. Contact information for Miele Customer Service can be found at the end of this document.
*INSTALLATION* Installation Front view a Drain hose f Detergent dispenser drawer b Hot-water inlet hose (pressure-proof to 870 psi/6,000 kPa) g Door c Cold-water inlet hose (pressureproof to 870 psi/6,000 kPa) d Electrical connection e Control panel 82 h Flap for drain filters, drain pumps, and emergency release i Flap for TwinDos cartridges j Four height-adjustable feet
*INSTALLATION* Installation Rear view a Drain hose b Transport clips for inlet and drain hoses and power cord c Electrical connection d Protruding lid for holding when moving the machine e Cold-water inlet hose (pressureproof to 870 psi/6,000 kPa) f Hot-water inlet hose (pressure-proof to 870 psi/6,000 kPa) g Safety caps for shipping struts h Transport clips for inlet and drain hoses and for storing shipping struts when not in use 83
*INSTALLATION* Installation Installation surface A concrete floor is the most suitable installation surface for this machine. It is far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface. Please note: The machine must be level and securely positioned. To avoid vibrations during spinning, the machine should not be installed on soft floor coverings. If installing on a wooden joist floor: Install the unit on a 2 ft. x 2 ft.
*INSTALLATION* Installation Removing the shipping struts Removing the right-hand shipping strut Removing the left-hand shipping strut Open the cover and use the wrench supplied with the washing machine to turn the shipping strut 90°. Open the cover and use the wrench supplied with the washing machine to turn the shipping strut 90°. Pull out the shipping strut. Pull out the shipping strut.
*INSTALLATION* Installation Covering the holes Securing the shipping struts Risk of injury from sharp edges. There is a risk of injury from reaching into holes that are not covered. Cover the holes for the shipping struts after they have been removed. Secure the shipping struts to the back of the washing machine. Make sure that the top catch is located above the holder. Risk of damage from incorrect Press the covers firmly shut until they click into place. 86 transport.
*INSTALLATION* Installation Installing the shipping struts Opening the covers Press against the catch with a thin object (a narrow screwdriver, for example). The cover opens. Installing the shipping struts Install the shipping struts by following the instructions for their removal in reverse order. Tip: The struts will slide in more easily if you lift the drum slightly.
*INSTALLATION* Installation Leveling the machine The washing machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electric and water consumption and may cause the machine to move about. Unscrewing and adjusting the feet The four adjustable screw feet are used to level the washing machine. All four feet are screwed in when the machine is delivered. Use a spirit level to check that the washing machine is standing level.
*INSTALLATION* Installation Installing under a countertop Risk of electric shock due to exposed cables There is a risk of coming into contact with live parts while the lid is removed. Do not remove the washing machine lid. This washing machine (with lid intact) can be pushed under a countertop if there is space to do so. Washer-dryer stack The washing machine can be installed as a washer-dryer stack together with a Miele Tumble Dryer. A WTV stacking kit* is required for this.
*INSTALLATION* Installation Additional installation requirements The washing machine must be installed in accordance with the relevant local regulations. Damage resulting from failure to remove the shipping struts. Failure to remove the shipping struts can result in damage to the washing machine and to adjacent cabinetry or appliances. Remove the shipping struts as described in “Installation and connection”.
*INSTALLATION* Installation For closets at room height You can also insert a ventilation opening at the top of the closet. In addition, you must provide an opening on the bottom side of the door. Product Dimensions Dimensions Risk of damage due to overheating of the washing machine. The air supply must not be hindered by an additional closet or shelf. Please ensure that air is able to circulate freely at the top of the closet. = 4.9 ft (1.
*INSTALLATION* Installation Installation on a plinth - WTS 510 (only available in white) Washer-dryer stack - WTV 512 and WTV 502 washer-dryer stacking kit 92
*INSTALLATION* Installation The water protection system The Miele water protection system protects all parts of the washing machine and its surroundings from water damage. The system consists of the following main components: - the inlet hose - the electronic module and drainage and overflow protection - the drain hose Inlet hoses - Protection against the hoses bursting Electronic module and washing machine housing - Sump: Any leaking water is collected in a sump in the base of the machine.
*INSTALLATION* Installation Water intake Health risk and risk of damage due to contaminated incoming water. The quality of the incoming water must comply with the requirements for drinking water in the country in which the washing machine is being operated. Always connect the washing machine to the drinking water supply. The washing machine can be connected to a portable water supply. A non-return valve is not needed unless required by building code.
*INSTALLATION* Installation Water drainage Installing the elbow The suds are drained through a drain pump with a 3.2 ft (1 m) delivery head. For the water to drain freely, the hose must be installed free of kinks. If required, the hose can be extended to a length of up to 16.4 ft (5 m). Accessories are available from your Miele dealer or the Miele Technical Service. Use the elbow supplied to stop the drain hose from slipping. Drainage options: 1.
*INSTALLATION* Installation Electrical connection GROUNDING INSTRUCTIONS This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
Technical data Height 33 7/16" (850 mm) Width 23 7/16" (596 mm) Depth 25 1/16" (636 mm) Depth with door open 41 1/2" (1054 mm) Height for building under 32 5/16" (+5/16"/-1/16") (820 mm) Width for building under 23 5/8" (600 mm) Weight Approx. 220.5 lb (100 kg) Capacity 17,6 lb/8 kg dry laundry Connection voltage See data tag Rated load See data tag Fuse rating See data tag Minimum water flow pressure 14.
Settings You can use the settings to alter the washing machine's electronics to suit changing requirements. Changing a setting The settings can be altered at any time. or Calling up settings Switch on the washing machine. Scroll to the second page in the main menu. Touch the Settings sensor button. The display will change to show the Settings menu. Selecting settings The settings are grouped into different areas.
Settings Controls / Display Language The display can be set to appear in one of several different languages. The flag after the word Language acts as a guide in case a language which is not understood is set. The language selected is saved to memory. Code The PIN code prevents the washing machine being used without your knowledge. Options - Activate When the PIN code has been activated, you have to enter it after switching the washing machine on. Otherwise, the washing machine cannot be operated.
Settings Volume Finish tone The volume of the audible signal that sounds at the end of the program can be changed. Units The temperature and spin speed values can be displayed in different ways. Options It can be set to one of 7 different levels or switched off altogether. - Clear text Keypad tone - °C + rpm The volume of the audible signal that sounds when a sensor button is touched can be changed. It can be set to one of 7 different levels or switched off altogether.
Settings Program sequence TwinDos You can check the dispensing quantities. Select type of detergent You can either use UltraPhase 1 and UltraPhase 2, or switch TwinDos dispensing off. Use the No agent setting to switch TwinDos dispensing off. Change the dosage The set values for dispensing UltraPhase 1 and UltraPhase 2 detergent can be checked and corrected. Soiling Allows selection of default setting for level of soiling.
Settings Anti-crease The Anti-crease function helps prevent creasing after the end of the program. At the end of the program, the drum continues to turn for up to 30 minutes. The washing machine door can be unlocked and then opened at any time by touching the Start/Stop sensor button. Anti-crease is activated as standard. Bleach You can activate the automatic addition of bleach at the end of the main wash. Bleach may only be used in some programs. See “5.
Settings Network Miele@home Control the networking of your washing machine with your WiFi network. The following points may appear in the submenu: Set up This message only appears if the washing machine has not yet been connected to a WiFi network. Please refer to “Before using for the first time” for instructions on how to set up the connection. Activate (visible if Miele@home is deactivated) The WiFi function is reactivated.
Settings SmartGrid Remote Control The SmartGrid setting is only visible if the Miele@home setting is set up and activated. The Remote control setting is only visible if the Miele@home setting is set up and activated. This function can be used for starting your washing machine automatically at a time when your energy supplier’s energy costs are most economical.
Settings RemoteUpdate The RemoteUpdate menu option is only displayed and can only be selected if the requirements for using Miele@home have been met (see “Before using for the first time – Miele@home”). The RemoteUpdate function updates the software in your washing machine. If an update is available for your washing machine, it will automatically download it. Updates will not be installed automatically. They must be initiated manually.
Settings Appliance parameters Legal Information Open Source Licenses You can view information here. Copyrights and licenses for operator and control software Miele uses their own and third party software which is not subject to any socalled open source license for the operation and control of the device/ appliance. This software/these software components are protected by copyright. The copyright powers of Miele and third parties have to be respected.
Settings Water intake You can program 2 options for the water inlet. The water inlet is controlled by the two inlet hoses. Options - Cold water The washing machine will be operated with cold water only. - (default setting) Hot water is used in the main wash to save energy. You can heat up your water with cheaper, primary energy sources, e.g., gas, solar power, oil. The temperature must be below 140°F (60°C.
Settings Installation requirements Low water pressure If the water pressure is below 14.5 psi (1 bar), the program will be canceled and the fault message Water intake fault. Open the water supply. will appear. If the on-site water pressure cannot be increased, activating this function will prevent the program from being canceled. Low water pressure is deactivated as standard. Suds cooling Additional water flows into the drum at the end of the main wash to cool the suds down.
Detergents and care products Detergent, fabric care products, additives, and machine care products are available for this washing machine. All the products have been designed for Miele washing machines. These and many other useful products can be ordered via the Miele online shop, from your Miele dealer, or from Miele directly (see end of this manual for contact details).
Detergents and care products Special-purpose detergents These special-purpose detergents are available as convenient single-use capsules.
Detergents and care products Fabric care Machine care These fabric-care products are available as convenient single-use capsules.
Please have the model and serial number of your appliance available when contacting Customer Service. U.S.A. Canada Miele, Inc. Importer Miele Limited National Headquarters 9 Independence Way Princeton, NJ 08540 www.mieleusa.com Customer Support Phone: 888-99-MIELE (64353) info@mieleusa.com International Headquarters Miele & Cie. KG Carl-Miele-Straße 29 33332 Gütersloh Germany Headquarters and Miele Centre 161 Four Valley Drive Vaughan, ON L4K 4V8 www.miele.
WXR 860 en-US M.-Nr.