Product Manual B

MM-LPS13 Installation Manual 21
rev 05.16.13
WARRANTY AND REPAIR SERVICE
If your MM-LPS13 Gate Operator is not operating properly, please follow the steps below:
1. First use the procedures found in the Troubleshooting Guide (see page 22).
2. Use the 24/7 Troubleshooting Wizard at http://support.gtoinc.com.
3. If you are unable to solve the problem, call the GTO Service Department at [phone], or (850)
575-4144. Refer to the serial number (located on the right side of the control box) and date of
purchase when calling for assistance.
4. If repair or replacement of your gate operator is necessary, the Service Department will assign a
Return Goods Authorization (RGA) number to you.
5. Once you have received your RGA# you are required to send in your original equipment for
repair. Please refer to Manufacturers’ Limited Warranty for complete details. Securely pack the
component(s) authorized for return to the factory. Include a copy of your sales receipt for the
purchase of the product(s). Write the RGA number issued to you on the outside of the package in
LARGEBOLDPRINT.
Ship the package(s) freight prepaid to: GTO, 3121 Hartseld Road, Tallahassee, Florida, USA 32303.
NOTE: Products returned to GTO without a Return Goods Authorization (RGA) number
in LARGE BOLD PRINT on the outside of the package WILL NOT be accepted. Also, items
returned to GTO freight collect WILL NOT be accepted.
GTO Technical Service
8:00am–7:00pm (EST) • Monday–Friday
3121 Hartseld Road • Tallahassee, Florida, USA 32303
1-800-543-1236 or [phone] • Fax [phone]
Web site www.mightymule.com
24/7 Troubleshooting Wizard: http://support.gtoinc.com
Mount the operator housing after all installation procedures are
complete. Slide operator housing over legs, align holes, and use
screws provided to attach housing to operator.
IMPORTANT: Hang the two (2) Warning Signs (provided) on both
sides of the gate before operating. Make sure all warning signs and
labels are in place.
ATTACHING THE HOUSING