Product Manual B

22 MM-LPS13 Installation Manual
rev 05.16.13
TROUBLESHOOTING GUIDE
SYMPTOMS CAUSES CORRECTIVE ACTION
Unit clicks but does not
operate
• Gate binding or not sliding
freely
• Motor pulling too many
amps
• Motor open circuit
• Check replace fuse(s)
• Check battery connections at battery
and control board
• Check motor lead connection at the
control board
• If this is single gate operator, make sure
that DIP 3 is set for single. Turn unit off
them back on.
• Check battery for dead cell (load test)
Unit not responding
(Red status LED ashing)
Unit works
(Green status LED off)
• Low battery
(less than 12 vdc)
• Unit not charging (see
voltage chart)
• Adverse solar conditions
• Test transformer output
• Test solar panels
• Check battery for dead cell (load test)
Unit not responding
(Red status LED on)
• Transmitter not
programmed correctly
• Faulty accessory device
• Reprogram your transmitter
• Remove accessories. If unit functions -
you likely have a accessory issue
• Momentarily connect the WHT & GRN
on accessory terminal block. If unit
functions, then you may have a faulty
receiver, receiver circuit or remote
transmitter
Unit not responding
(Status LED off)
• Unit may not be charging
• Cycle power switch
• Check battery voltage
• Check receiver wiring
• Check transformer and wiring
• Check solar panel and/or solar
conditions
• Check battery for dead cell (load test)
Unit stopping and reversing
direction during operation
• Improper obstruction
setting
• Adjust gate. The gate is binding or not
sliding freely
• Adjust the obstruction and the inertia
POT as needed. (see installation
manual for instruction)
• Check and/or remove accessory and
test for proper operation
If your gate opener does not function properly, use this guide or use the online troubleshooter at
http://support.gtoinc.com before calling the GTO Service Department.
NOTE: Voltage readings are on page 23.