Milestone Systems Milestone Systems Milestone M10 MilestoneHusky Husky™M10 Administrator’s Administrator's Manual
Milestone Husky M10 Administrator’s Manual Milestone Husky™ M10 User Guide TABLE OF CONTENTS Getting Started............................................................................................ 2 Log In.......................................................................................................... 3 User Account............................................................................................... 4 Types of Accounts..............................................................
Milestone Husky M10 Administrator’s Manual Getting Started Before using the Milestone Husky M10, make sure that the Milestone Husky M10 is properly connected to the network. For details connecting the appliance, please see your Milestone Husky M10 Quick Start Guide.
Milestone Husky M10 Administrator’s Manual Log In At the Milestone Husky log-in screen: If no user accounts yet exist: Click the Login button at the bottom of the screen to login. Figure 2: Milestone Husky M10 Log-in Screen without any users configured on the system. If user accounts exist: Enter your username and password before clicking the arrow (See Figure 3). Figure 3. Milestone Husky M10 Log-in Screen. If no account has been created, just click on the arrow to log in.
Milestone Husky M10 Administrator’s Manual User Account Types of Accounts There are two types of user accounts within the Milestone Husky M10: Administrative accounts and Standard accounts. Administrative Users have access to all functions, whereas Standard Users have limited access.
Milestone Husky M10 Administrator’s Manual Create and Manage Accounts To create an account, click on Settings> Users. Figure 4. Settings > Users. Now click on Add new user: Figure 5. User page. www.milestonehusky.
Milestone Husky M10 Administrator’s Manual When the first user on the system is about to be created an “Information dialogue” is displayed. Figure 6. Information dialogue displayed. First user created on the system will automatically be an administrator. (Users after the first user will be a Standard User by default.) “Due to your last operation you must re-login” dialogue is displayed when the first user has been created. Figure 7: Due to your last operation you must re-login. www.milestonehusky.
Milestone Husky M10 Administrator’s Manual Click on the Edit button and fill in necessary information, then click OK: Figure 8. Edit user. A menu will appear with options to change the account type, edit the username, email, etc., of each account. It is not necessary to add an email address unless that user wishes to receive email alerts about system changes. For more information, see the section on Email Notifications. Figure 9: Edit user menu. www.milestonehusky.
Milestone Husky M10 Administrator’s Manual Get Support Information At the bottom of the Edit Users screen you will see “Get Support Information.” This button launches a function to gather information for troubleshooting and emails the information to Milestone Support. If you are having a technical issue with your Milestone Husky M10 device and need to send information to Milestone technical support, use this button.
Milestone Husky M10 Administrator’s Manual Port Mapping When port mapping is enabled the Husky M10 will try to enable external access to the system over internet by configuring the router. The external URL to the system can be seen on the login page. Make sure that the default passwords for users have been changed prior to enabling this to avoid un-authorized access to the system. Make sure to use strong passwords.
Milestone Husky M10 Administrator’s Manual If your camera is properly connected but does not show up on the screen, it is possible to manually make the connection (Note: Only Administrative Users have access to this function). This option can be found by selecting “Cameras” from the dropdown menu under the Settings tab in the upper right corner of the screen. Figure 12: How to locate “Camera Settings”.
Milestone Husky M10 Administrator’s Manual Figure 13: How to discover cameras. Figure 14: Discover cameras. www.milestonehusky.
Milestone Husky M10 Administrator’s Manual License Cameras The Milestone Husky M10 is a licensed product that must have cameras that are attached to it activated within 30 days of adding each camera. After 30 days the cameras will stop recording until activated. If your Milestone Husky M10 has access to the Internet, the cameras are automatically activated in the background with no user intervention required.
Milestone Husky M10 Administrator’s Manual Without Internet Connection If the Milestone Husky M10 does not have an Internet connection, camera licenses must be manually activated. There is a 30-day grace period after installation for the activation to take place. After those 30 days, if the cameras have not been activated, the cameras will stop being recorded. Cameras need to be activated: • • • Within the first 30-days of installation. When a new camera is added. Whenever a camera is replaced.
Milestone Husky M10 Administrator’s Manual To begin the activation process, it is easiest doing it from another computer. Click on the button that reads “Manual Activation” located in the License section. Or click the red “Need attention” sticker on a thumbnail (only displayed in case you are totally out of licenses or the device lacking credentials). Figure 17: Manual activation. A screen will appear with three steps.
Milestone Husky M10 Administrator’s Manual How to Generate a License Request The “Generate” button produces a file that will appear in the Downloads bar at the bottom of the screen. Click on the arrow directly to the right of the file and select “Show in folder” from the dropdown menu that appears. Figure 19: How to generate a license request. The file will appear in its folder window. Click and drag the file, dropping it onto a thumb drive or another removable storage device.
Milestone Husky M10 Administrator’s Manual Figure 20: How to receive a license validation file. Within a few minutes you will receive an email to the address you entered. The email will contain another file with the license validation. Download this file and save it to the removable storage device. Check that the file is saved on the removable storage device and eject the device. How to Upload License Validation File Take the storage device and connect it to the Milestone Husky M10 unit again.
Milestone Husky M10 Administrator’s Manual Select the License Validation File that was sent to you and click Open. You will be brought back to the instruction screen while the file loads. Once the file is completely uploaded you will see a message letting you know that the upload was successful. Figure 22: Successful upload. You can now return to the Camera Settings page. To confirm that the licensing process worked, check the License section on the right side of the screen.
Milestone Husky M10 Administrator’s Manual Configure Cameras You can find the configuration options for your cameras by clicking on the Settings tab in the upper right corner of the Home page and selecting “Cameras” from the dropdown menu (Note: Only Administrative Users have access to this function). The number on the Settings tab indicates the number of cameras connected to the Milestone Husky M10. Figure 24: How to locate “Camera Settings”.
Milestone Husky M10 Administrator’s Manual Once all cameras are properly connected, you can begin the configuration process. Newly discovered cameras that have yet to be configured will have a green bar with the message “Recently added” over the video frame. Newly discovered cameras may also have the red “Need attention” sticker on the thumbnail. These cameras may be: 1) Out of License or 2) Lacking credentials. Figure 25: Recently added. Next to each camera there is a button that reads “Configure.
Milestone Husky M10 Administrator’s Manual When you click on this button you will be lead to a screen that contains four areas of camera configuration settings: General, Video, Recording, and Motion Detection. Figure 27: Camera configuration options. General Figure 28: General camera settings Under the General settings tab you will find options to: • Enable or disable the camera • See the IP address of the camera • Change the name of the camera • Delete the camera www.milestonehusky.
Milestone Husky M10 Administrator’s Manual Figure 29: Video camera settings. Under the Video settings tab you will find options to: • Choose your encoding settings • Edit the frames per second • Change the resolution of the recorded video • Choose the video rotation Your codec options are JPEG and H264 Main Profile. JPEG encoding is optimal for obtaining best video quality, however it uses more disk space than H264. For longer retention time, select the H264 option.
Milestone Husky M10 Administrator’s Manual Recording Figure 30: Recording camera settings. Under the Recording settings tab you will find options to: • Select when the camera records • Select seconds to record before motion is detected. • Select seconds to record after motion is detected.
Milestone Husky M10 Administrator’s Manual Motion Detection Figure 32: Motion detection camera settings. Under the Motion Detection settings tab you will see the live feed from the camera divided by a grid. The motion occurring in the live feed will be highlighted in green. Using the grid overlaying the feed you can designate areas of the grid to exclude from motion detection simply by clicking on the square you would like to exclude.
Milestone Husky M10 Administrator’s Manual Below is an example of the motion detection grid. Note how the tree area has been excluded so that the camera will not trigger on the wind blowing the tree branches. Figure 33: Exclusion Grid. In the middle of the motion detection page there are three sliding bars. The first two bars are labeled “Detection Adjustments.” You can use these bars to choose the size of movements that the camera picks up and how sensitive the camera is to these movements.
Milestone Husky M10 Administrator’s Manual Live View It is possible to see the live feed from a camera in two different areas. The landing page of the Milestone Husky M10 software shows the feed from all cameras, however the feeds are smaller and do not have controls. To see a more detailed live view, click directly on the video of the camera you would like to observe more closely. The video will expand on the screen showing a larger view of that feed. Figure 34: How to locate Expanded Live View.
Milestone Husky M10 Administrator’s Manual From this screen you can switch between live camera feeds by clicking on the various feeds. You can also observe larger versions of multiple feeds simultaneously by clicking on the grid icon located in the lower left quadrant of the screen. Grid View Full sceen Figure 35: How to locate Grid View and Full Screen mode. Figure 36: Grid View. www.milestonehusky.
Milestone Husky M10 Administrator’s Manual Pan, Tilt, Zoom Controls If the camera you are using is equipped with PTZ capabilities, it is possible to control and move the camera using the Milestone Husky M10. To control the camera, you must be in Live View mode, viewing the enlarged live feed of the desired camera. To view the controls, click the pan icon in the lower right corner of the feed. Figure 37: Pan, tilt, zoom controls.
Milestone Husky M10 Administrator’s Manual Search and Playback Search and playback can be found from Live View mode. You can find the live view screen from the home screen by clicking on the feed of the camera you want to view. Figure 38: How to locate Playback Mode – Click on camera feed image. From the live view, click on the small playback button in the lower left corner of the camera feed. Figure 39: How to locate Playback Mode – Click on small playback button. www.milestonehusky.
Milestone Husky M10 Administrator’s Manual A toolbar will extend from the circle and you are now in Playback mode. From here you can navigate through the recordings using the arrows and the sliding bar. To go back to a specific day and time, click on the calendar icon in the toolbar. Figure 40: How to locate Go To – Click on Calendar icon. www.milestonehusky.
Milestone Husky M10 Administrator’s Manual A menu will pop up with a calendar at the bottom. To use the calendar, click and drag the day, hour, or minute bar until you arrive at the desired time. To make that time active in the large view, click the “Go To” button. Figure 41: Go To Calendar pop-up. To return to live view, either click on the “Live View” button in the pop-up calendar or click on the X in the upper right corner of the window to close the calendar.
Milestone Husky M10 Administrator’s Manual Export Video To export video you must be in Playback mode. To learn how to access Playback mode, see the “Search and Playback” section of this guide. Once you are in Playback mode you will see the Export icon in the bottom right corner of the feed. Figure 43: How to locate Export Mode. When you click on the export button a screen will pop up with two side-by-side calendars. www.milestonehusky.
Milestone Husky M10 Administrator’s Manual Figure 44: Selecting video to export. The calendars represent the start time and the end time of the clip you would like to export. For example, there was an incident in your office on the night of July 16 and you want to export the clip from 1:45 a.m. to 3 a.m. that morning. Grab and drag the day, hour, and minute bars on the respective calendars until you arrive at the desired start and end times.
Milestone Husky M10 Administrator’s Manual Figure 45: Exporting video. Once the export file has been created, click the “Download” button and the video will be saved on the Milestone Husky M10 Server Switch hard drive. If you press “Close”, the export is created in the background and the system can continued to be operate. www.milestonehusky.
Milestone Husky M10 Administrator’s Manual To download the video to your computer, go to the Main page and click on the tab labeled “Exports” in the upper right corner of the screen. Here you will find all of your exported video files (which can be previewed) and have the option to download the files to the computer you are viewing from. From this screen you can download and/or delete previously exported files as well. Figure 46: How to locate exports. Figure 47: Exports. www.milestonehusky.
Milestone Husky M10 Administrator’s Manual The exported file will be saved to your computer as a MKV file (Matroska multimedia file). To view the exported file from your computer you can use many different free video players including the VLC media player, which can be downloaded from http://www.videolan.org. Once the media player is installed you will be able to watch all video recordings downloaded from the Milestone Husky M10.
Milestone Husky M10 Administrator’s Manual When you arrive at the Camera Settings page you will see a button in the lower right corner of the screen prompting you to install the software update. If this button does not appear, you are currently operating with the latest Milestone Husky M10. Figure 49: Update software button. Technical Support Information If you are having difficulties with your Milestone Husky M10, please contact your integrator. For more information, you can visit www.milestonesys.
About Milestone Systems Founded in 1998, Milestone Systems is the global industry leader in open platform IP video management software. The XProtect platform delivers powerful surveillance that is easy to manage, reliable and proven in thousands of customer installations around the world.
