milestone XProtect Smart Client 3.
Milestone XProtect Smart Client 3.6; User’s Manual Target Audience for this Document This document is aimed at users of Milestone XProtect Smart Client. This document provides detailed descriptions of Milestone XProtect Smart Client installation, configuration, and use. It furthermore provides a number of targeted “how-to” examples, guiding users through completing common tasks in Milestone XProtect Smart Client.
Milestone XProtect Smart Client 3.6; User’s Manual Copyright, Trademarks and Important Information Copyright © 2009 Milestone Systems A/S. Trademarks XProtect is a registered trademark of Milestone Systems A/S. Microsoft® and Windows® are registered trademarks of Microsoft Corporation. All other trademarks mentioned in this document are trademarks of their respective owners. Disclaimer This document is intended for general information purposes only, and due care has been taken in its preparation.
Milestone XProtect Smart Client 3.6; User’s Manual Contents INTRODUCTION.......................................................... 9 What Can You Do with Your Smart Client?............................................ 9 How Can User Rights Affect Your Use of the Smart Client? ................. 10 System Requirements......................................................................... 11 INSTALLING THE SMART CLIENT .............................. 12 Download and Installation from Server .................
Milestone XProtect Smart Client 3.6; User’s Manual How to Add Content to Views ............................................................. 27 Adding Individual Cameras................................................................. 27 Adding Carousels .............................................................................. 28 Adding Hotspots ............................................................................... 30 Adding Static Images ......................................................
Milestone XProtect Smart Client 3.6; User’s Manual Hotspot Positions .............................................................................. 56 Carousel Positions............................................................................. 57 Matrix Positions ................................................................................ 57 Enlarging Camera Positions ................................................................ 58 Camera Shortcut Menus............................................
Milestone XProtect Smart Client 3.6; User’s Manual Matrix Positions ................................................................................ 73 Camera Messages ............................................................................. 73 Camera Shortcut Menus..................................................................... 74 Switching Cameras in Camera Positions ............................................... 74 Sending Video between Views....................................................
Milestone XProtect Smart Client 3.6; User’s Manual Exporting in AVI and JPEG Formats .................................................... 89 Exporting in Database Format ............................................................ 91 Frequently Asked Questions about Exporting ..................................... 93 USING MULTIPLE WINDOWS .................................... 94 Sending a View to Primary Display ..................................................... 94 Sending a View to Secondary Display ..
Milestone XProtect Smart Client 3.6; User’s Manual Introduction The Smart Client provides remote users with extremely feature-rich access to the surveillance system. The Smart Client must be installed locally on the remote user’s computer. What Can You Do with Your Smart Client? With the Smart Client, you are able to: • View live videos from cameras on the surveillance system.
Milestone XProtect Smart Client 3.6; User’s Manual • Use digital zoom on live as well as recorded images. • Manually activate triggered events. • Manually activate external outputs (e.g. sirens or lights). • Use sound notifications for attracting attention to detected motion or events. • Get quick overviews of sequences with detected motion. • Get quick overviews of detected alerts or system events. • Quickly search selected areas of camera images for motion (also known as Smart Search).
Milestone XProtect Smart Client 3.6; User’s Manual The ability to use various features of the Smart Client may therefore vary considerably from user to user. Ask your surveillance system administrator if in doubt about your user rights.
Milestone XProtect Smart Client 3.6; User’s Manual Installing the Smart Client The Smart Client must be installed on your computer before you are able to use it. Typically, you download the Smart Client from the surveillance system server, then install it on your computer. Alternatively, your surveillance system administrator may ask you to install the Smart Client from a CD (see page 13).
Milestone XProtect Smart Client 3.6; User’s Manual 4. Depending on your security settings, you may receive one or more security warnings when clicking the link (Do you want to run or save this file?, Do you want to run this software? or similar; exact wording depends on your browser version). When this is the case, accept the security warnings (by clicking the Run button or similar; exact button names depend on your browser version). 5. The Smart Client setup wizard begins.
Milestone XProtect Smart Client 3.6; User’s Manual Logging In to the Smart Client Logging in to the Smart Client is very straightforward. So is the initial configuration of the Smart Client upon your first login; in fact, configuration may in some cases not be required at all. To log in to the Smart Client, do the following: 1. Double-click the Smart Client shortcut on your desktop.
Milestone XProtect Smart Client 3.6; User’s Manual • User name: Only required if the authentication method Windows authentication or Basic authentication is selected. If using Windows authentication, type your Windows user name. If using Basic authentication, type your surveillance system user name as specified by your surveillance system administrator. The user name is case-sensitive, i.e. there is a difference between typing, for example, amanda and Amanda.
Milestone XProtect Smart Client 3.6; User’s Manual If you have logged in for the first time, you need to determine whether any views exist. Views determine how video from cameras are displayed in the Smart Client, and are thus required in order to be able to use the Smart Client. One or more views may already have been created for you, or you may need to create views yourself. Read more about views, including how to determine if any views have already been created for you, in Views on page 20.
Milestone XProtect Smart Client 3.6; User’s Manual between typing Amanda and amanda). Consult your surveillance system administrator if in doubt. New Client Available. Issue: A new version of the Smart Client is available. Update is recommended / Update is required. This message is typically accompanied by information about whether an update is recommended or whether it is a requirement (for example due to recently introduced features not working in your current Smart Client version).
Milestone XProtect Smart Client 3.6; User’s Manual Selecting Language 1. Click the Show Application Menu button in the right side of the Smart Client’s top bar. 2. From the menu, select Language, then the required language. Tip: If the language you require is not available, you may be able to install a language pack; see Getting Further Language Versions below. 3. The Smart Client must be restarted in order for the change to take effect.
Milestone XProtect Smart Client 3.6; User’s Manual My welcome page is different, why? If your organization uses certain surveillance system versions, the welcome page looks differently (see small examples to the right). In that case, language packs are not available. 3. Depending on your security settings, you may receive one or more security warnings (Do you want to run or save this file?, Do you want to run this software? or similar; exact wording depends on your browser version).
Milestone XProtect Smart Client 3.6; User’s Manual Views Explained The way in which images from one or more cameras are displayed in the Smart Client is called a view. A view may contain video from up to 64 cameras, depending on the surveillance system to which you connect. A Smart Client can handle an unlimited number of views, allowing you to switch between video from various collections of cameras.
Milestone XProtect Smart Client 3.6; User’s Manual How to Check if Views Are Already Available Typically, your surveillance system administrator will have told you if you have access to shared views. Alternatively, to quickly determine whether any shared views are available, do the following: Note: This method requires that your user rights permit you to access the Smart Client’s Live tab and/or Browse tab. Most users will have access to at least one of these tabs. 1.
Milestone XProtect Smart Client 3.6; User’s Manual Setup of Views You create and manage views on the Smart Client’s Setup tab. Depending on your user rights, you may be able to create and edit the following types of views: • Private and shared • Private, but not shared • Shared, but not private • Neither private, nor shared (in which case you simply rely on shared views created by others) Typically only a few people in an organization are able to create and edit shared views.
Milestone XProtect Smart Client 3.6; User’s Manual If you have created private views before, you may create the new view in an existing group, or you may create a new group for the view. Creating a Group To create a group under the Private top-level folder, do the following on the Setup tab: 1. In the Setup tab’s Views section, select the Private top-level folder. 2. Click the Create New Group button: 3. A new group is created. The new group is simply named New Group. 4.
Milestone XProtect Smart Client 3.6; User’s Manual 4. A new view is created under the group you selected. The new view carries the default name New View plus an indication of the selected layout: 5. Overwrite the default name with a view name of your choice. You are now able to add cameras to the view. Tip: For information about adding content (cameras, etc.) to views, see How to Add Content to Views on page 27. Tip: A group can contain an unlimited number of views.
Milestone XProtect Smart Client 3.6; User’s Manual 2. Click the Create New Group button: 3. A new group is created. The new group is simply named New Group. 4. Overwrite the default name New Group with a group name of your choice. You are now able to create a view within the group. Creating a View within the Group To create a view in a group, do the following: 1. In the Setup tab’s Views section, make sure the group in which you want to create the view is selected. 2.
Milestone XProtect Smart Client 3.6; User’s Manual Tip: For information about adding content (cameras, etc.) to views, see How to Add Content to Views on page 27. Tip: A group can contain an unlimited number of views. You may also create any number of subgroups if required. Assigning Shortcut Numbers to Views On the Setup tab, you are able to assign shortcut numbers to views. Shortcut numbers allow users to select views using the Smart Client’s standard keyboard shortcuts (see page 97).
Milestone XProtect Smart Client 3.6; User’s Manual Renaming Views or Groups To rename a view or group, do the following on the Setup tab: 1. Select the required view or group in the Views section. 2. Click the Rename button: 3. Overwrite the existing group name with a new name of your choice. Deleting Views or Groups IMPORTANT: Deleting a group will delete all views and any subgroups within the group as well. To delete a view or group, do the following on the Setup tab: 1.
Milestone XProtect Smart Client 3.6; User’s Manual 2. In the Setup tab’s System Overview section, click the plus sign next to Cameras, then the plus sign next to the required server to view a list of available cameras. 3. Select the required camera from the list, and drag the camera to the required position in the view. When you have dragged a camera to a position in the view, an image from the camera will—provided a connection can be established—appear in the selected position.
Milestone XProtect Smart Client 3.6; User’s Manual 3. If required, move cameras up and down in the list to determine the sequence in which cameras will appear in the carousel. 4. Define the amount of time for which each camera should be displayed in the carousel; either with a common default, or individually for each camera. 5. Click OK to close the Carousel Setup window. 6. Make sure that the required position in the view is selected, then go to the Properties section in the left part of the Setup tab.
Milestone XProtect Smart Client 3.6; User’s Manual Note: While using a reduced image quality helps limit bandwidth use, it will—due to the need for re-encoding images—use additional resources on the surveillance system server. • Frame Rate: Lets you select a frame rate for the carousel. Select between Unlimited (default), Medium, or Low. The setting will apply for all cameras included in the carousel.
Milestone XProtect Smart Client 3.6; User’s Manual 2. Release the mouse button over the required position. Tip: Note that the position gets a thin orange border. The orange border indicates that the position is used for a hotspot; the orange border will also be evident when using the view on the Browse and Live tabs. Thin orange border indicates hotspot 3.
Milestone XProtect Smart Client 3.6; User’s Manual Note: While using a reduced image quality helps limit bandwidth use, it will—due to the need for re-encoding images—use additional resources on the surveillance system server. • Frame Rate: Lets you select a frame rate for the hotspot. Select between Unlimited (default), Medium, or Low. The setting will apply for all cameras included in the carousel.
Milestone XProtect Smart Client 3.6; User’s Manual The illustration to the right provides an example of a company web page inserted into a view. Tip: When an imported HTML page contains links, it is highly recommended that the links have the target=‘blank’ attribute (example: Link).
Milestone XProtect Smart Client 3.6; User’s Manual Examples of the same HTML page viewed with different scaling values • Enable HTML scripting: Select only if the HTML page is a custom-made HTML page to be used for navigating or triggering features inside the Smart Client itself (see examples of such custom-made HTML pages in Using an HTML Page for Smart Client Navigation on page 46).
Milestone XProtect Smart Client 3.6; User’s Manual secondary one, etc. If required, you can manually change the Matrix positions’ ranking in the Setup tab’s Properties section. To add Matrix content to a view, do the following on the Setup tab: 1. Drag the System Overview section’s Matrix link to the required position in the view. 2. Release the mouse button over the required position. Note that the position gets a thin blue border.
Milestone XProtect Smart Client 3.6; User’s Manual • Frame Rate: Lets you select a frame rate for the Matrix position. Select between Unlimited (default), Medium, or Low. The setting will apply for all cameras included in the Matrix position.
Milestone XProtect Smart Client 3.6; User’s Manual recordings. Information about how to add such special content to views in your Smart Client will be available in the documentation for the add-on product. Consult your surveillance system administrator if in doubt Adjusting Camera Properties In the Setup tab’s Properties section, you are able to adjust a number of settings for individual cameras.
Milestone XProtect Smart Client 3.6; User’s Manual Tip: You can quickly reduce the bandwidth usage for all cameras in the view by reducing the image quality for a single camera, then clicking the Apply To All button. Keep When Maximized When viewing live or recorded video, you can double-click a particular camera position in a view to enlarge it (see page 58 or 72). When you do this, video from the camera is by default displayed in full quality, regardless of your image quality selection.
Milestone XProtect Smart Client 3.6; User’s Manual Tip: When viewing different viewpoints from a fisheye camera on the Live or Browse tabs, you are able to navigate each viewpoint independently by clicking inside each viewpoint, or by using the buttons in the Live or Browse tabs’ PTZ Control sections. Maintain Image Aspect Ratio If the check box is selected, images will not be stretched to fit the size of the camera position.
Milestone XProtect Smart Client 3.6; User’s Manual Tip: By default, the Smart Client uses a simple sound file for its sound notifications. The sound file, called Notification.wav, is located in the Smart Client installation folder, typically C:\Program Files\Milestone\Milestone Smart Client. If you want to use another .wav file as your notification sound, simply name the required file Notification.wav and place it in the Smart Client installation folder instead of the original file. The file Notification.
Milestone XProtect Smart Client 3.6; User’s Manual Using Your Views on Different Computers Your user settings, including information about your views, are stored centrally on the surveillance system server. This means that you are able to use your views, private as well as shared, on any computer that has a Smart Client installed, provided you log in to the Smart Client with your own user name and password.
Milestone XProtect Smart Client 3.6; User’s Manual Further Configuration Customizing Joystick Setup Note: Even though joystick control is supported for a large number of PTZ cameras, not all PTZ cameras may be joystick-controlled. Refer to the release note for information about joystick support for cameras. When a new joystick is detected by the Smart Client, a default PTZ (Pan/Tilt/Zoom) configuration for the joystick is added automatically.
Milestone XProtect Smart Client 3.6; User’s Manual When previewing your selections, consider adjusting the joystick’s deadzones. Deadzones determine how much the joystick handle should be allowed to move before information is sent to the camera. Ideally, a joystick handle should be completely vertical when not used, but many joystick handles lean at a slight angle. Without a deadzone, the slight slant could cause cameras to move when it is not required. 5.
Milestone XProtect Smart Client 3.6; User’s Manual Assigning Custom Keyboard Shortcuts The Smart Client also features a small number of standard keyboard shortcuts, immediately ready for use (see Using Standard Keyboard Shortcuts on page 97 for more information). In addition to the standard keyboard shortcuts, you are able to assign shortcut key combinations to particular actions in your Smart Client. 1. Click the Show Application Menu button in the Smart Client’s top bar. 2.
Milestone XProtect Smart Client 3.6; User’s Manual 7. Click the Assign button. This will add the specified shortcut key combination to the Assigned keys list. Example: 8. Click OK. Tip: Your keyboard shortcuts are kept as part of your user settings on the surveillance system server. This means that you will be able to use your keyboard shortcuts on any computer that has a Smart Client installed, provided you log in to the Smart Client with your own user name and password.
Milestone XProtect Smart Client 3.6; User’s Manual Using an HTML Page for Smart Client Navigation In addition to displaying images from cameras, the Smart Client is able to display static images and HTML pages. Such HTML pages may be used for intuitively switching between different views in the Smart Client.
Milestone XProtect Smart Client 3.6; User’s Manual We have also created an HTML page with buttons allowing users to switch between our four different views as well as between two of the Smart Client’s tabs, Live and Browse. When viewed in a browser, our HTML page looks like this: We have saved the HTML page locally, in this case on the user’s C: drive. When the HTML page is to be used for navigation, saving the HTML page locally is necessary because of security features in Internet Explorer.
Milestone XProtect Smart Client 3.6; User’s Manual Example of an HTML Page with Image Map Navigation You may also create an HTML page with more advanced content, for example an image map allowing users to switch between views. Note: How you structure and create an image map is highly individual.
Milestone XProtect Smart Client 3.6; User’s Manual Importing the HTML Page Importing a navigation HTML page into a view is in principle no different from importing any other type of HTML page into a view in the Smart Client. The two important things to remember are: • The HTML page should be stored locally on the user’s PC • You should make sure HTML scripting is enabled on the HTML page when importing it To import the HTML page, do the following: 1. Go to the Smart Client’s Setup tab. 2.
Milestone XProtect Smart Client 3.6; User’s Manual 5. Enjoy simple and intuitive Smart Client navigation, tailored to meet your organization’s needs.
Milestone XProtect Smart Client 3.6; User’s Manual Parameters You are able to use the following parameters: ServerAddress Refers to the URL of the server to which the Smart Client should connect (if connecting to a Milestone XProtect Corporate system, this would be the URL of the Management Server; if connecting to a Milestone XProtect Enterprise, XProtect Professional or XProtect Basis+ system, it would be the URL of the Image Server).
Milestone XProtect Smart Client 3.6; User’s Manual AuthenticationType Refers to one of Smart Client's three possible authentication methods: Windows authentication (current user) (called WindowsDefault in startup scripts), Windows authentication (called Windows in startup scripts), or Basic authentication (called Simple in the startup scripts).
Milestone XProtect Smart Client 3.6; User’s Manual In the following example, we have added a line so the .scs script from the previous example will log in to http://ourserver with the current Windows user, then minimize the Smart Client application: http://ourserver WindowsDefault Format Valid parameter formats are: {-,/,--}param{ ,=,:}((".
Milestone XProtect Smart Client 3.6; User’s Manual Viewing Live Video You view live video on the Smart Client’s Live tab. When you select the Smart Client’s Live tab, the Smart Client will connect to the surveillance system server, and display live images from the cameras in the selected view. Note: Particular user rights may be required in order to access the Live tab.
Milestone XProtect Smart Client 3.6; User’s Manual Tip: When viewing live video on the Smart Client's Live tab, you can quickly verify whether the video stream from a camera is being recorded: Look at the blue bar immediately above the camera's images. If the video stream from the camera is being recorded, the bar will display REC. Note that you may occasionally see the REC letters for short periods only.
Milestone XProtect Smart Client 3.6; User’s Manual Each bar will display Live when live images are displayed, REC if video from the camera in question is being recorded, and Stopped if the camera is stopped and live viewing is not possible.
Milestone XProtect Smart Client 3.6; User’s Manual • It is surrounded by a thin orange border How to Use a Hotspot Note: To use the hotspot functionality, at least one of the views you are using must have a hotspot. If in doubt, look for the orange border indicating a hotspot position. To use a hotspot, simply select a camera position in a view to automatically view the camera’s images in the hotspot.
Milestone XProtect Smart Client 3.6; User’s Manual events occur, for example when movement is detected, or when another user wishes to share important live images.
Milestone XProtect Smart Client 3.6; User’s Manual Camera Shortcut Menus By right-clicking inside one of a view’s camera positions, you get access to a shortcut menu. Note: Some of the following features may only be available when connecting to selected Milestone surveillance systems; see Surveillance System Differences on page 100 for more information.
Milestone XProtect Smart Client 3.6; User’s Manual Switching Cameras in Camera Positions You are able to change the cameras displayed in a view's camera positions. This way you are able to switch between viewing video from different cameras in the same camera position in a view. This feature is only available for single-camera positions; not for hotspots, carousels, or Matrix positions. To switch cameras in a position, do the following: 1. Select the required view. 2.
Milestone XProtect Smart Client 3.6; User’s Manual Example: Sending a camera's images to another camera position If some of the camera positions listed on the second submenu are not selectable (as is the case in our example illustration), it is because the positions are either not in use or used for hotspots, carousels, or Matrix content.
Milestone XProtect Smart Client 3.6; User’s Manual Starting Recording on More than One Camera You can start recording of the video stream from more than one camera, although you must select them one by one. Note that the number of minutes for which to record may vary from camera to camera. How Do I Know if a Camera Is Already Recording? To verify whether the video stream from a camera is currently being recorded, look at the blue bar immediately above the camera's images.
Milestone XProtect Smart Client 3.6; User’s Manual The ability to mute sound notifications is only available for single-camera positions; not for hotspots, carousels, or Matrix positions. Audio (Microphones & Speakers) Note: Audio is not supported by all Milestone surveillance systems; see Surveillance System Differences on page 100 for more information. Even on systems supporting audio, support for specific features may vary from system to system.
Milestone XProtect Smart Client 3.6; User’s Manual over what is actually transmitted through the speakers. Tip: When you talk, the level meter next to the Talk button will indicate the level of your voice. If deflection is very low, you may need to move closer to your microphone. Example: Deflection on level meter If the level meter shows no deflection at all, even when you move close to your microphone, verify that the microphone attached to your computer is correctly set up and connected.
Milestone XProtect Smart Client 3.6; User’s Manual the microphone itself or through the configuration interface of the camera device to which the microphone is attached. Consult your surveillance system administrator if in doubt.
Milestone XProtect Smart Client 3.6; User’s Manual Overview frame inside image To zoom in, click inside the required image and drag around the area you want to zoom in on. The area you select will be highlighted by a white border.
Milestone XProtect Smart Client 3.6; User’s Manual Using PTZ If your views contain PTZ (Pan/Tilt/Zoom) cameras, you can control the PTZ cameras with the Live tab’s PTZ Control section. Note: PTZ features may be limited when connecting to selected surveillance systems; see Surveillance System Differences on page 100 for more information. Depending on your user rights, access to PTZ controls from some cameras may be restricted. Tip: You may be able to use a joystick for controlling your PTZ cameras.
Milestone XProtect Smart Client 3.6; User’s Manual • From the PTZ Control section's Presets list. Bear in mind that preset positions are defined by the surveillance system administrator; the Presets list will be empty if no preset positions have been defined for the selected PTZ camera. • You can also move a PTZ camera to a preset position through a menu available when rightclicking on the required camera's position in a view on the Live tab: 1. On the Live tab, select the required view. 2.
Milestone XProtect Smart Client 3.6; User’s Manual in the PTZ Control section. When you later want to return to the saved position, simply click the Load button. Manually Triggering Events If manual triggering of events has been defined on your surveillance system, you can trigger events from the Smart Client. Note: Depending on your user rights, access to manually triggering events may be restricted. What is an event? An event is a predefined incident occurring on the surveillance system.
Milestone XProtect Smart Client 3.6; User’s Manual Sending Video to Matrix Recipients Matrix is a feature in selected Milestone surveillance systems only (see Surveillance System Differences on page 100 for more information). It allows distributed viewing of video from any surveillance system camera to any monitor (known as a Matrix recipient) on a network.
Milestone XProtect Smart Client 3.6; User’s Manual Viewing Recorded Video You view recorded video on the Smart Client’s Browse tab. When you select the Smart Client’s Browse tab, the Smart Client will connect to the surveillance system server, and display recorded images from the cameras in the selected view. This way, you are able to browse recorded video. Note: Particular user rights may be required in order to access the Browse tab.
Milestone XProtect Smart Client 3.6; User’s Manual Views and their Content Selecting a View You are basically able to select a view for display on the Browse tab in two ways: • By selecting the required view in the Browse tab’s Views section: • By selecting the required view from the Views list located in the upper part of the window.
Milestone XProtect Smart Client 3.6; User’s Manual Hotspot Positions When the selected view contains a hotspot, the hotspot will also appear when you are working on the Browse tab. Like on the Live tab, you are able to select a camera position in a view to automatically view the camera’s images in the hotspot. You are of course able to browse the hotspot’s images using the Browse tab’s various navigation features. Like on the Smart Client’s other tabs, a hotspot is indicated by a thin orange border.
Milestone XProtect Smart Client 3.6; User’s Manual Camera Shortcut Menus By right-clicking an image in one of a view’s camera positions, you get access to a shortcut menu: Note: Some of the following features may only be available when connecting to selected Milestone surveillance systems; see Surveillance System Differences on page 100 for more information. • Start Recording for # Minutes: Not available when browsing already recorded images on the Browse tab.
Milestone XProtect Smart Client 3.6; User’s Manual Shortcuts on page 97 for more information. If such camera shortcut numbers have been defined, they will appear in brackets before camera names in the shortcut menu, as it the case in the example illustration. Sending Video between Views You are able to send video from a selected camera position to another single-camera position in an open view, including any views you may have open in floating windows or on secondary displays.
Milestone XProtect Smart Client 3.6; User’s Manual • Red (•): Recordings with motion • Green (•): Recordings without motion The white horizontal line in the middle of the timeline browser indicates the point in time from which recordings are being displayed in the camera layout.
Milestone XProtect Smart Client 3.6; User’s Manual images you see in the view will, in principle, be from exactly the same point in time. Some cameras, however, may only record if motion is detected. Also, there may be no recorded images from one or more cameras in the view matching the specified point in time. When this is the case, the last image in the camera’s database prior to the specified point in time will be displayed in the view.
Milestone XProtect Smart Client 3.6; User’s Manual Play forward: Plays back recordings forward in time Stop: Stops playback Tip: Dragging the playback slider to its leftmost position pauses playback. Skip Gaps During Playback To automatically skip gaps in recordings during playback, select the Skip gaps during playback check box. Such gaps are primarily evident when a camera has relatively few recordings. Note: The Skip gaps during playback feature is based on gaps in video only.
Milestone XProtect Smart Client 3.6; User’s Manual Alerts Note: The Alerts section is used for slightly different purposes, depending on which type of Milestone surveillance system you connect to; see Surveillance System Differences on page 100 for details. Consult your surveillance system administrator if in doubt. If You Are Connected to a Milestone XProtect Corporate Surveillance System The Browse tab's Alerts section lets you view a list of detected alerts.
Milestone XProtect Smart Client 3.6; User’s Manual Or all events on a particular server: 2. Click the Get List button. This will display a list of detected events. You are able to click the listed events to view recordings from the required event in the view. Tip: To view what took place prior to and after the event, use the Time Navigation controls to browse recordings from around the time of the event.
Milestone XProtect Smart Client 3.6; User’s Manual the Smart Search section’s Include and Exclude options, you are able to toggle between including/excluding areas when you drag. With the Invert button, you are able to quickly invert your selection, if required. Examples of a selected area, and of the selected area inverted 4. Click the Smart Search section’s Save button to save your search area settings.
Milestone XProtect Smart Client 3.6; User’s Manual PTZ Cannot Be Used Retroactively Despite the fact that the Browse tab features a section named PTZ Control, you cannot use the section to control PTZ (Pan/Tilt/Zoom) cameras. This is due to the simple fact that the Browse tab is used for viewing already recorded video; you cannot control a PTZ camera retroactively.
Milestone XProtect Smart Client 3.
Milestone XProtect Smart Client 3.6; User’s Manual Digital Zoom in Exported Evidence If you are going to export evidence (see page 89) in AVI or JPEG formats, you will be able to select whether to export the regular images or the digitally zoomed images. If exporting in the database format, it will not be necessary to make such a selection as recipients will be able to use digital zoom on the exported recordings.
Milestone XProtect Smart Client 3.6; User’s Manual Audio Recorded by Microphones Note: Audio is not supported by all Milestone surveillance systems; see Surveillance System Differences on page 100 for more information. Even on systems supporting audio, access to live audio may be restricted, depending on your user rights. Consult your surveillance system administrator if in doubt.
Milestone XProtect Smart Client 3.6; User’s Manual Camera Message Texts Message texts may under particular circumstances appear in white letters across one or more of a view’s camera positions. Possible messages (listed alphabetically) are: • After Database End: Will appear on Browse tab only. Indicates that the time selected is after the time of the last recording in the camera’s database.
Milestone XProtect Smart Client 3.6; User’s Manual • No motion: Indicates that motion is currently not detected in the camera’s images; the images you see will not be updated until there is motion. This message will only appear if the surveillance system administrator has specified that images should only be updated when there is motion; a feature which can help reduce server load and bandwidth consumption. Consult your surveillance system administrator if in doubt.
Milestone XProtect Smart Client 3.6; User’s Manual Printing Evidence With the Browse tab’s Print section, you are able to print recorded images. When you print an image, it is automatically included in a small surveillance report, in which you are also able to include notes about the recorded incident. To print an image, do the following: 1. Select the required camera in the view. 2. Select the required point in time, for example by using the controls in the Time Navigation section. 3.
Milestone XProtect Smart Client 3.6; User’s Manual Exporting Video Evidence With the Smart Client you are able to quickly export video evidence in the AVI (movie clip), JPEG (still image) and Milestone XProtect database formats. With the AVI and database formats you can include video as well as audio in your exports. Note: Export in the database format is only available when connecting to selected surveillance systems; see Surveillance System Differences on page 100 for more information.
Milestone XProtect Smart Client 3.6; User’s Manual 7. Select whether to add timestamps from the surveillance system to the exported images. If selected, small timestamps will appear in the corner of the images: 8. This step applies for export in the AVI format only; if using the JPEG format, go to step 9. Select required frame rate for the export.
Milestone XProtect Smart Client 3.6; User’s Manual You are always able to change the default file name to a name of your choice, simply by overwriting the default file name. 13. Click the Export button to begin the export. The status bar in the upper part of the export dialog will display the status of the export: Tip: If you are exporting very long sequences, export may—depending on your selected export settings—take a while.
Milestone XProtect Smart Client 3.6; User’s Manual 8. If you want to compress the exported database, select the Compress Exported Database check box. Compression can reduce the size of the exported database by approximately 10%. However, the database export process will take considerably longer when compression is used. 9. If you want to encrypt the exported database, select the Encrypt Exported Database check box.
Milestone XProtect Smart Client 3.6; User’s Manual If the Close On Completion check box is selected (default), the export dialog will automatically close when the export is finished. You are now able to distribute the content of the Exported Database folder. Tip: If you included the Viewer application in the export, double-clicking the file Browser.exe in the Exported Images folder will open the Viewer, ready for viewing and browsing the exported database content.
Milestone XProtect Smart Client 3.6; User’s Manual Using Multiple Windows The Smart Client supports use of multiple windows. This is especially useful if your computer has more than one physical display attached, but even when your computer has only one display you can send individual views to separate windows, while keeping the Smart Client’s main window in the background. This way, you can watch more than one view at a time.
Milestone XProtect Smart Client 3.6; User’s Manual view will work as usual. To send a view to a Secondary Display, do the following: 1. In the Live or Browse tab’s Views section, right-click the required view. This will bring up a menu. 2. In the menu, select Send View To > Secondary Display. If more than one secondary display is available, they will be numbered. Sending a View to a Floating Window Sending a view to a Floating Window will show the view in a small separate window on your main display.
Milestone XProtect Smart Client 3.6; User’s Manual Multiple Windows Are Stored for Next Login If you have created a multiple window setup for your views, the setup will be saved when you log out of the Smart Client. The next time you log in, you will be asked if you want to use your previous views again, including your multiple window setup. Note, however, that this only applies if you log in to the Smart Client on the computer on which you created your multiple window setup.
Milestone XProtect Smart Client 3.6; User’s Manual Keyboard Shortcuts Using Standard Keyboard Shortcuts When working on the Smart Client’s Live and Browse tabs, a number of simple keyboard shortcuts are available. Tip: In addition to the standard keyboard shortcuts, you are able to assign your own custom shortcut key combinations to particular actions in the Smart Client. See Assigning Custom Keyboard Shortcuts on page 44.
Milestone XProtect Smart Client 3.6; User’s Manual View shortcut numbers are defined on the Smart Client’s Setup tab; ask your surveillance system administrator if in doubt. 6 (numeric keypad only) Moves the view position selection one step to the right. 4 (numeric keypad only) Moves the view position selection one step to the left. 8 (numeric keypad only) Moves the view position selection one step up. 2 (numeric keypad only) Moves the view position selection one step down.
Milestone XProtect Smart Client 3.6; User’s Manual Logging Out To log out of the Smart Client, simply click the Log Out button in the Smart Client’s top bar. www.milestonesys.
Milestone XProtect Smart Client 3.6; User’s Manual Surveillance System Differences The majority of the Smart Client's features are available regardless of which type of Milestone surveillance system you connect to.
Milestone XProtect Smart Client 3.
Milestone XProtect Smart Client 3.6; User’s Manual Differences at a Glance When the Smart Client Is Used with a Milestone XProtect Co Corporate Surveillance System When the Smart Client Is Used with a Milestone XProtect Enterprise Surveillance System When the Smart Client Is Used with a Milestone XProtect Professional Surveillance System When the Smart Client Is Used with a Milestone XProtect Basis+ Surveillance System Multiple Windows Available. Available. Available. Not available.
Milestone XProtect Smart Client 3.6; User’s Manual Differences at a Glance When the Smart Client Is Used with a Milestone XProtect Corporate Surveillance System When the Smart Client Is Used with a Milestone XProtect Enterprise Surveillance System When the Smart Client Is Used with a Milestone XProtect Professional Surveillance System When the Smart Client Is Used with a Milestone XProtect Basis+ Surveillance System system. Failover servers can take over if recording servers become unavailable.
Milestone XProtect Smart Client 3.6; User’s Manual Removing the Smart Client Note: If you are not a surveillance system administrator, it is highly recommended that you consult your system administrator before removing any surveillance system-related software. To remove the Smart Client, do the following: 1. In Windows’ Start menu, select Control Panel, and select Add or Remove Programs. This will open the Add or Remove Programs window. 2.
Milestone XProtect Smart Client 3.6; User’s Manual Index —.— .NET .............................................................................................................................. 11 .scs Script....................................................................................................................... 52 —A— Add Timestamp, AVI/JPEG Export....................................................................................... 89 After Database End .....................................
Milestone XProtect Smart Client 3.6; User’s Manual Cameras, Shortcut Menus ............................................................................................59, 74 Carousels ............................................................................................................ 57, 73, 96 Carousels, Frame Rate...................................................................................................... 30 Carousels, How to Add to Views .................................................
Milestone XProtect Smart Client 3.6; User’s Manual Download Page...........................................................................................................12, 18 Downloaded Version, Installation of .................................................................................... 12 Downloading Smart Client from Server................................................................................ 12 Dragging, Fisheye Navigation by .........................................................
Milestone XProtect Smart Client 3.6; User’s Manual Groups, Renaming ........................................................................................................... 27 —H— Hotspots....................................................................................................................56, 73 Hotspots, Frame Rate ....................................................................................................... 32 Hotspots, How to Add to Views .......................................
Milestone XProtect Smart Client 3.6; User’s Manual —L— Language Packs............................................................................................................... 18 Language, Selecting ......................................................................................................... 18 Last Image ..................................................................................................................... 77 Layout, Views.....................................................
Milestone XProtect Smart Client 3.6; User’s Manual Mute .............................................................................................................................. 59 —N— Next Image..................................................................................................................... 77 Next Sequence ................................................................................................................ 77 Next, Smart Search..........................................
Milestone XProtect Smart Client 3.6; User’s Manual Private Views, Creating ..................................................................................................... 22 Properties ....................................................................................................... 33, 37, 47, 49 PTZ................................................................................................................................67 PTZ Control........................................................
Milestone XProtect Smart Client 3.6; User’s Manual ServerAddress, Startup Scripting Parameter ........................................................................ 51 Set, Export ................................................................................................................89, 91 Setup Tab...................................................................................................... 10, 22, 37, 44 Shared Views ......................................................................
Milestone XProtect Smart Client 3.6; User’s Manual Timeline Browser ............................................................................................................. 75 Transact, XProtect ............................................................................................................. 2 Transaction Data, Viewing Together with Video ...................................................................... 2 Two-by-Two, Fisheye Split Mode .................................................
Milestone XProtect Smart Client 3.6; User’s Manual Wide, View Layouts .....................................................................................................23, 25 Widescreen Monitors, View Layouts for...........................................................................23, 25 Windows, Floating............................................................................................................ 95 Windows, Using Multiple .............................................................
Milestone XProtect Smart Client 3.6; User’s Manual The Americas: Milestone Systems Inc. 9805 SW Nimbus Avenue, Suite 400 Beaverton, Oregon 97008 USA Tel.: +1 503 350 1100 Fax: +1 503 350 1199 Headquarters (Denmark): Milestone Systems A/S Banemarksvej 50 G, DK-2605 Brondby, Copenhagen Denmark Tel.: +45 88 300 300 Fax: +45 88 300 301 Phone toll-free +1 877 350 1101 United Kingdom: Milestone Systems UK 118 Codnor Gate, Ripley Derbyshire DE5 9QW England Tel.
