Milestone Systems XProtect® Advanced VMS 2014 Administrator's Getting Started Guide
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Contents ABOUT THIS GUIDE .........................................................................5 PRODUCT OVERVIEW .....................................................................6 ABOUT LICENSES ...........................................................................7 SYSTEM REQUIREMENTS...............................................................8 INSTALLATION OVERVIEW................................................
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide INSTALL CLIENTS..........................................................................21 INSTALL XPROTECT SMART CLIENT SILENTLY..................................................... 21 INSTALL MILESTONE MOBILE SERVER ................................................................ 22 DOWNLOAD MANAGER/DOWNLOAD WEB PAGE ......................23 PORTS USED BY THE SYSTEM ....................................................
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Copyright, trademarks and disclaimer Copyright 2014 Milestone Systems A/S. Trademarks XProtect is a registered trademark of Milestone Systems A/S. Microsoft and Windows are registered trademarks of Microsoft Corporation. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc. All other trademarks mentioned in this document are trademarks of their respective owners.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide About this guide This guide briefly explains how to install your XProtect system as well as how to configure some of its basic features. For detailed feature descriptions, procedures for configuration and maintenance, download the XProtect Advanced VMS manual from the Milestone website. Your XProtect product also provides a very comprehensive built-in help system, that you can access by pressing F1 in the Management Client.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Product overview This XProtect system is a fully distributed solution, designed for large multi-site and multiple server installations requiring 24/7 surveillance, with support for devices from different vendors. The solution offers centralized management of all devices, servers, and users, and empowers an extremely flexible rule system driven by schedules and events.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide About licenses When you purchase the system, you also purchase a certain number of licenses for the number of hardware devices, for example video encoders or cameras, that you want to run on the system. One hardware device license enables you to run as many camera, speaker, microphone, input, output and metadata devices that the hardware device consists of.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide System requirements Important: Your system no longer supports Microsoft® Windows® 2003 (however, you can still run/access clients from computers with Windows 2003). Important: Your system no longer supports Microsoft® Windows® 32-bit OS (however, you can still run/access XProtect Web Client and XProtect Smart Client from computers with Windows 32-bit OS).
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Installation overview In general, your installation is handled by one common installer. Depending on your selections, this installer installs all or some of the following components: Management server, the center of your system installation. Typically installed on a dedicated server. Recording server, used for recording video feeds, communicating with cameras via video device drivers and other devices.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Installation preconditions Read the installation preconditions before you start the actual installation. Determine installation method As part of the installation wizard, you must decide which installation method to use. Your selection depends on the organization needs, but has typically been determined when purchasing the system.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Install SQL Server 2008 Express on this computer. Use an existing SQL Server on the network: When you use a dedicated computer for the SQL database on the network, the list of SQL servers that your account can access appears. If you have an SQL server installed, the options are: Use the installed Microsoft SQL Server Express database on this computer.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide 2. In the Programs and Features window, click Turn Windows features on or off. This opens the Windows Features window (window name may be different depending on which operating system you are installing the service channel on). 3. In the Windows Features window, expand Internet Information Services. 4.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Product TCP ports XProtect® Enterprise, XProtect® Professional, XProtect® Express, XProtect® Essential, XProtect® Basis+ 80, 25, 21, 1234, 1237, 22331 XProtect® Mobile 8081 XProtect® Transact 9001 or Exclude network scanning of the following processes: Product Processes XProtect Corporate, XProtect Expert VideoOS.Recording.Service.exe, VideoOS.Server.Service.exe, VideoOS.Administration.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Install the system Select one of the installation options: Install your system - Single Server option (on page 14) Install your system - Distributed option (on page 15) Install your system - Custom option (on page 15) Install your system - Single Server option 1. If you are installing a version downloaded from the Internet, run the MilestoneAdvancedXProtectVMSSystemInstaller.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Install your system - Distributed option 1. If you are installing a version downloaded from the Internet, run the MilestoneAdvancedXProtectVMSSystemInstaller.exe file from the location where you saved it. Alternatively, insert the software DVD. If the dialog box does not open automatically, run the MilestoneAdvancedXProtectVMSSystemInstaller.exe file from the DVD. 2. The installation files unpack.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide 1. If you are installing a version downloaded from the Internet, run the MilestoneAdvancedXProtectVMSSystemInstaller.exe file from the location where you saved it. Alternatively, insert the software DVD. If the dialog box does not open automatically, run the MilestoneAdvancedXProtectVMSSystemInstaller.exe file from the DVD. 2. The installation files unpack.
Milestone XProtect® Advanced VMS 2014 c) Administrator's Getting Started Guide Log into each of the computers to install:. Log server. Event server. Management Client. d) Open an Internet browser, paste the address of the Management server's download web page into the address field and download the relevant installer. e) Run the installer. 12. Install the recording server on a separate computer, see Install the recording server (on page 17).
Milestone XProtect® Advanced VMS 2014 b) Administrator's Getting Started Guide Specify the service account. If needed, enter a password and confirm this. Click Continue. 9. Select Files location for the program file. In Product language, select the language in which to install your system. Click Install. 10. The software now installs. When done, you see a list of successfully installed components. Click Close.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Configure the system in Management Client Here are the tasks typically involved in setting up the system. Even if information is presented as a checklist, a completed checklist does not in itself guarantee that the system matches the exact requirements of your organization. To make the system match the needs of your organization, Milestone recommends that you monitor and adjust the system continuously.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide The behavior of the system is to a large extent determined by rules, such as when cameras should record, when PTZ (pan-tilt-zoom) cameras should patrol, when notifications should be sent. Create rules. See About rules and events. Add roles to the system. See About roles. Add users and/or groups of users to each of the roles. See Assign/remove users and groups to/from roles. Activate licenses.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Install clients Install XProtect Smart Client silently You can deploy XProtect Smart Client or your surveillance software to users’ computers using tools such as Microsoft Systems Management Server (SMS). Such tools let you build up databases of hardware and software on local networks.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Install Milestone Mobile server All XProtect system components, including the Milestone Mobile server, are available for separate download and installation from the management server's download web page (controlled by XProtect Download Manager): 1. On the management server, go to the Management server's download web page from Windows' Start menu, select Programs, Milestone, Administrative Installation Page. 2.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Download Manager/download web page The management server has a built-in web page. This web page enables administrators and end users to download and install required XProtect system components from any location, locally or remotely.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide where [management server address] is the IP address or host name of the management server, and [port] is the port number which you have configured IIS to use on the management server. If not accessing the web page on the management server itself, log in with an account which has administrator rights on the management server.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Ports used by the system If nothing else is mentioned, the ports are both inbound and outbound. The port numbers are the default numbers. You can change the port numbers if needed. Port number Protocol Used by Purpose 20 and 21 FTP Recording servers Listening for event messages from devices.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Port number Protocol Used by Purpose 8844 UDP Failover recording servers Communication between the servers. 8990 TCP Management server Monitoring the status of the failover server service. 9090 TCP Event Server Listening for analytics events from external systems or devices. 9993 TCP Recording servers and Communication between the two.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Failover recording servers (regular and hot standby) Install a failover recording server Important: During the installation process, you are asked to specify a user account under which the Failover Server service should run. This user account must have administrator rights in the system.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide 3. Right-click and select Enabled. The failover recording server is now enabled. 4. To edit failover recording server properties, go to the Info tab. 5. When done, go to the Network tab. Here you can define the failover recording server's public IP address and more. This is relevant if you use NAT (Network Address Translation) and port forwarding. See the standard recording server's Network tab for more information.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Failover management server Multiple management servers may be relevant for your organization in case you want to establish a failover management server. This is basically done by configuring management servers in a clustering setup as described in the XProtect Advanced VMS manual. www.milestonesys.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Management Client overview About login authorization If you encounter a second dialog during login, you need additional login authorization to get access to the Management Client. When you log into the Management Client, you may be asked to for additional authorization of your login. You need a person who has the rights to authorize you to enter their credentials in the authorization login window.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide When you work with rules, time and notification profiles, users, roles: When you view logs: www.milestonesys.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Panes overview The illustration outlines a typical window layout. You can customize the layout so it may look different on your computer. 1. Site Navigation pane and Federated Sites Hierarchy pane 2. Overview pane 3. Properties pane 4. Preview pane Site Navigation pane: This is your main navigation element in the Management Client. It reflects the name, settings and configurations of the site that you have logged in to.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Preview pane: The Preview pane appears when you work with recording servers and devices. It shows preview images from the selected cameras or displays information about the state of the device. The example shows a camera preview image with information about the resolution and data rate of the camera's live stream: By default, the information shown with the camera preview images concerns live streams.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Name Description Show Recording Streams By default, the information shown with preview images in the Preview pane concerns live streams of the cameras. If you want information about recording streams instead, select Show Recording Streams. Federated Site Hierarchy By default, the Federated Site Hierarchy pane is enabled. Site Navigation By default, the Site Navigation pane is enabled.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Product comparison chart XProtect Advanced VMS comes in two versions: XProtect Expert XProtect Corporate The complete feature list of the XProtect Advanced VMS products is available on the product overview page on the Milestone website.
Milestone XProtect® Advanced VMS 2014 Administrator's Getting Started Guide Install the system • 9, 15, 20 Index Install XProtect Smart Client silently • 22 A Install your system - Custom option • 15, 16 About licenses • 7 Install your system - Distributed option • 15, 16 About login authorization • 32 Install your system - Single Server option • 15 About this guide • 5 Installation for workgroups • 11, 19 About virus scanning • 12 Installation overview • 9 Active Directory • 11 Installation
About Milestone Systems Founded in 1998, Milestone Systems is the global industry leader in open platform IP video management software. The XProtect platform delivers powerful surveillance that is easy to manage, reliable and proven in thousands of customer installations around the world.
