Milestone Systems XProtect® Go 2014 Administrator's Manual
Milestone XProtect® Go 2014 Administrator's Manual Contents BEFORE YOU START ....................................................................10 ABOUT MINIMUM SYSTEM REQUIREMENTS ........................................................... 10 ABOUT IMPORTANT PORT NUMBERS ................................................................... 10 ABOUT ADMINISTRATOR RIGHTS ......................................................................... 11 ABOUT DAYLIGHT SAVING TIME ..................................
Milestone XProtect® Go 2014 Administrator's Manual INSTALL VIDEO DEVICE DRIVERS ......................................................................... 30 UPGRADE......................................................................................................... 30 About upgrading ................................................................................................................ 30 About updates ...........................................................................................
Milestone XProtect® Go 2014 Administrator's Manual CONFIGURE STORAGE WIZARD ........................................................................... 45 Configure storage: Video settings and preview ............................................................. 45 Configure storage: Online schedule ................................................................................ 46 Configure storage: Live and recording settings (motion JPEG cameras) ...................
Milestone XProtect® Go 2014 Administrator's Manual About database resizing .................................................................................................... 66 About motion detection ..................................................................................................... 66 About motion detection and PTZ cameras ...................................................................... 68 Configure camera-specific schedules ......................................................
Milestone XProtect® Go 2014 Administrator's Manual Events and output properties ......................................................................................... 118 SCHEDULING AND ARCHIVING .......................................................................... 126 About scheduling ............................................................................................................. 126 About archiving ....................................................................................
Milestone XProtect® Go 2014 Administrator's Manual SERVER ACCESS............................................................................................. 159 About server access ........................................................................................................ 159 About registered services ............................................................................................... 159 Configure server access .....................................................................
Milestone XProtect® Go 2014 Administrator's Manual SETTINGS ..................................................................................... 190 ABOUT AUTOMATIC DEVICE DISCOVERY ............................................................ 190 DISABLE INFORMATION COLLECTION ................................................................ 190 CHANGE DEFAULT FILE PATHS ......................................................................... 190 OPTIONS ..................................................
Milestone XProtect® Go 2014 Administrator's Manual Copyright, trademarks and disclaimer Copyright 2014 Milestone Systems A/S. Trademarks XProtect is a registered trademark of Milestone Systems A/S. Microsoft and Windows are registered trademarks of Microsoft Corporation. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc. All other trademarks mentioned in this document are trademarks of their respective owners.
Milestone XProtect® Go 2014 Administrator's Manual Before you start About minimum system requirements Important: Your system no longer supports Microsoft® Windows® 2003 (however, you can still run/access clients from computers with Windows 2003). Important: Your system no longer supports Microsoft® Windows® 32-bit OS (however, you can still run/access XProtect Web Client and XProtect Smart Client from computers with Windows 32-bit OS).
Milestone XProtect® Go 2014 Administrator's Manual Your organization may also have selected to use any other port numbers, for example if you have changed the server access (on page 160) port from its default port number (80) to another port number. About administrator rights When you install the surveillance system, it is important that you have administrator rights on the computer that should run the system. If you only have standard user rights, you cannot configure the surveillance system.
Milestone XProtect® Go 2014 Administrator's Manual About virus scanning As is the case with any other database software, if an antivirus program is installed on a computer running XProtect® software, it is important that you exclude specific file types and locations, as well as certain network traffic. Without implementing these exceptions, virus scanning uses a considerable amount of system resources.
Milestone XProtect® Go 2014 Administrator's Manual System overview System overview Important: XProtect Go is a free version of XProtect Enterprise. XProtect Go can handle up to 8 hardware devices only. The following documentation reflects the contents of a full and licensed version of XProtect Enterprise. While much of that functionality is available in XProtect Go too, some functionality described in this documentation is not available in your system.
Milestone XProtect® Go 2014 Administrator's Manual Name Description XProtect® Smart Client Designed for Milestone XProtect surveillance systems, XProtect Smart Client is a client application for the daily operations of security installations. Its streamlined interface makes it easy to monitor installations of all sizes, manage security incidents and access and export live and recorded video.
Milestone XProtect® Go 2014 Administrator's Manual Feature Description SMS notifications No SMS notifications and no SMS notification scheduling. Email notifications No email notifications and no email notification scheduling. Audio One-way audio only (incoming audio recorded by microphones attached to cameras). Users Cannot add Windows users from Active Directory® (you can still add Windows users who have been defined locally on the XProtect Go server).
Milestone XProtect® Go 2014 Administrator's Manual Clients Clients are applications used for viewing live and recorded video from the hardware devices set up in the Management Application.
Milestone XProtect® Go 2014 Administrator's Manual To download XProtect Smart Client, you must connect to the surveillance system server which presents you with a welcome page that lists available clients and language versions. System administrators can use XProtect Download Manager to control what clients and language versions should be available to users on the welcome page of the XProtect Download Manager.
Milestone XProtect® Go 2014 Administrator's Manual To run a silent installation using the default values for all parameters, start a command prompt (cmd.exe) in the directory where the installation program is located and execute following command: o XProtect Smart Client: MilestoneXProtectSmart Client_x64.exe --quiet Your system: MilestoneXProtectProfessionalVMS_installer_x64.
Milestone XProtect® Go 2014 Administrator's Manual If you want to use Milestone Mobile client with your system, you must add a Mobile server to establish the connection between the Milestone Mobile client and your system. Once the Mobile server is set up, download the Milestone Mobile client for free from Google Play or App Store to start using Milestone Mobile. Install Milestone Mobile client 1. Access Google Play or App Store℠on your device. 2. Search for and download the application Milestone Mobile.
Milestone XProtect® Go 2014 Administrator's Manual XProtect Web Client About XProtect Web Client XProtect Web Client is a web-based client application for viewing, playing back and sharing video. It provides instant access to the most commonly used surveillance functions, such as viewing live video, play back recorded video, print and export evidence. Access to features depends on individual user rights which are set up in the Management Application.
Milestone XProtect® Go 2014 Administrator's Manual Example: The Milestone Mobile server is installed on a server with the IP address 127.2.3.4 and is configured to accept HTTP connections on port 8081 and HTTPS connections on port 8082 (default settings of the installer). In the address bar of your browser, type: http://127.2.3.4:8081 or https://127.2.3.4:8082, depending on whether you want to use a standard HTTP connection or a secure HTTPS connection. You can now begin using XProtect Web Client. 4.
Milestone XProtect® Go 2014 Administrator's Manual Place your mouse pointer over a camera in the status window to view details about the relevant camera. The information appears as a pop-up and updates approximately every 10 seconds. Name Description Resolution The resolution of the camera. FPS The number of frames per second (frame rate) currently used by the camera. The number updates each time the camera has received 50 frames.
Milestone XProtect® Go 2014 Administrator's Manual Immediately after you install your system, the welcome page provides access to XProtect Smart Client in all languages. You can also download XProtectSmart Client in 32- or 64-bit if you run a 64-bit operating system and in 32-bit if you run a 32-bit operating system. This initial look of the welcome page is automatically provided through XProtect Download Manager's default configuration.
Milestone XProtect® Go 2014 Administrator's Manual surveillance system server's Installers or relevant language folder, so you can re-install them later if required. To do so: 1. In XProtect Download Manager, click Remove features... 2. In the Remove Features window, select the features you want to remove. 3. Click OK and then click Yes. www.milestonesys.
Milestone XProtect® Go 2014 Administrator's Manual Licenses About licenses There are different types of licenses available for your XProtect system:  Base license. This license is for the XProtect software. You need this to use your system beyond the initial 30-day trial period.  Hardware license. Every device you add to the software requires a license.  Add-on license.
Milestone XProtect® Go 2014 Administrator's Manual Note that if your system is connected to the Internet, your licenses are automatically activated as you add devices to system. You do not need to specify any user name or password. The system checks every fifteen minutes if the license file corresponds to the number of installed cameras. If you have added cameras within that time frame, the system automatically adds the license for these cameras as well.
Milestone XProtect® Go 2014 Administrator's Manual When you replace a camera, you must use the Replace Hardware Device wizard (see "About the Replace Hardware Device wizard" on page 61) to map all relevant databases of cameras, microphones, inputs, outputs, and more. Remember to activate the license once you are finished. www.milestonesys.
Milestone XProtect® Go 2014 Administrator's Manual Install and upgrade Install your system software Do not install your surveillance software on a mounted drive. A mounted drive is a drive that is attached to an empty folder on an NTFS (NT File System) volume, with a label or name instead of a drive letter. If you use mounted drives, critical system features may not work as intended. You do not, for example, receive any warnings if the system runs out of disk space.
Milestone XProtect® Go 2014 Administrator's Manual 1. Locate the XProtect Smart Client .exe file MilestoneXProtectSmart Client_x64.exe. Find the file in a subfolder under the folder httpdocs. The httpdocs folder is located under the folder in which your Milestone surveillance software is installed.
Milestone XProtect® Go 2014 Administrator's Manual MilestoneXProtectProfessionalVMS_installer_x64.exe --arguments= [full path]args.xml --quiet Install video device drivers Video device drivers are installed automatically during the initial installation of your system. New versions of video device drivers, known as XProtect Device Pack, are released from time to time and made available for free on the Milestone website. Milestone recommends that you always use the latest version of video device drivers.
Milestone XProtect® Go 2014 Administrator's Manual When a new version of your VMS software is available, a message in the yellow notification bar informs you that you can update the software. Milestone recommends that you always install the latest version of your surveillance software to ensure that your software is running as smoothly as possible.
Milestone XProtect® Go 2014 Administrator's Manual Upgrading from one current XProtect Professional VMS product to another current XProtect Professional VMS product About upgrading from one current XProtect Professional VMS product to another current XProtect Professional VMS product If you use one of the XProtect Professional VMS Products*, for example XProtect Express and decide that you want to use the additional features and functionality found in a different XProtect VMS product, for example, XProtec
Milestone XProtect® Go 2014 Administrator's Manual If you remove your surveillance system, your recordings are not removed. They remain on the server even after the server software has been removed. Configuration files also remain on the server. This allows you to reuse your configuration if you install the system again at a later time. www.milestonesys.
Milestone XProtect® Go 2014 Administrator's Manual First time use Get your system up and running This checklist outlines the tasks typically involved when you set up a working system. Note that although the information is presented as a checklist, a completed checklist does not in itself guarantee that the system matches your exact needs. To make the system match the needs of your organization, Milestone highly recommends that you monitor and adjust the system once it is running.
Milestone XProtect® Go 2014 Administrator's Manual Configure scheduling Set up when do you want to archive and if you want cameras to transfer video to your system at all times, and other cameras to transfer video only within specific periods of time as well as when specific events occur. Also specify when you want to receive notifications from the system. See Configure general scheduling and archiving (on page 132) and Configure camera-specific schedules (on page 68).
Milestone XProtect® Go 2014 Administrator's Manual Power outages: use a UPS The single-most common reason for corrupt databases is the recording server being shut down abruptly, without files being saved and without the operating system being closed down properly. This may happen due to power outages, due to somebody accidentally pulling out the server's power cable, or similar.
Milestone XProtect® Go 2014 Administrator's Manual changes are applied to the system. If you want to apply the changes, click Save. If you do not want to save your changes, click Discard. Once you have made changes to the configuration of your Management Application and saved these, your system contacts the system services (such as the Recording Server service and the Image Server service).
Milestone XProtect® Go 2014 Administrator's Manual About restarting services Some changes in the Management Application require that your system restarts the Image Server service or Recording Server service.
Milestone XProtect® Go 2014 Administrator's Manual 2. View the Storage Usage Summary for information about, which drives are available, what drives are used for, the size of each drive, as well as how much video data, other data, and free space there is in each drive. View video from cameras in Management Application You can view live video from single cameras directly in the Management Application: 1. Expand Advanced Configuration, and expand Cameras and Storage Information. 2.
Milestone XProtect® Go 2014 Administrator's Manual Getting started About the Getting started page The Getting started window is always shown when you open the Management Application. The Getting started page provides you with an easy way to go through wizards and serves as a place of reference for users.
Milestone XProtect® Go 2014 Administrator's Manual Note: By default, all manufacturers are selected. If you want to reduce the scanning time or know the specific manufacturers of your cameras, only select the checkboxes that represents these manufacturers. Automatic configuration wizard: Scanning for hardware devices Scanning for hardware devices that match your selected manufacturers begins. A status bar indicates how far in the scan process you are.
Milestone XProtect® Go 2014 Name Administrator's Manual Description Specify details about each hardware device separately. A good choice if you only want to add a few hardware devices, and you know their IP addresses, required user names and passwords and more. See Add hardware: Manually specify the hardware to add (see Manually specify the hardware "Manual" on page 43). to add Alternatively, import data about cameras as comma-separated values from a file.
Milestone XProtect® Go 2014 Administrator's Manual Add hardware: Select hardware manufacturers to scan for If you know the specific manufacturer of your hardware device(s), select these in the dropdown on this page. You can select as many manufacturers as you want to. Note: By default, all manufacturers are selected. If you want to reduce the scanning time or know the specific manufacturers of your cameras, only select the checkboxes that represents these manufacturers.
Milestone XProtect® Go 2014 Name Administrator's Manual Description User Name User name for the hardware device's administrator account. Many organizations use the hardware device manufacturer's default user names for their hardware devices. If that is the case in your organization, select (do not type a manufacturer's default user name as this can be a source of error—trust that your system knows the manufacturer's default user name).
Milestone XProtect® Go 2014 Administrator's Manual The CSV file must have a header line (determining what each value on the following lines is about), and the following lines must each contain information about one hardware device only. A minimum of information is always required for each hardware device: Name Description HardwareAddress IP address of the hardware device. HardwareUsername User name for hardware device's administrator account.
Milestone XProtect® Go 2014 Administrator's Manual Click Open Settings Dialog to configure the camera's settings in a separate dialog. When you change video settings, they are applied immediately. This means that—for most cameras—you can immediately see the effect of your settings in a preview image. However, it also means that you cannot undo your changes by exiting the wizard. For cameras set to use the video formats MPEG or H.264, you can typically select which live frame rate to use for the camera.
Milestone XProtect® Go 2014 Administrator's Manual Configure storage: Live and recording settings (motion JPEG cameras) This wizard page only appears if one or more of your cameras use the MJPEG video format. Select pre- and post-recording, which allows you to store recordings from the time before and after detected motion and/or specified events. Also specify which frame rates to use for each camera (XProtect Enterprise and XProtect Professional only).
Milestone XProtect® Go 2014 Recording Frame Rate Administrator's Manual Required average frame rate for recorded video from the camera. Select number of frames, then select the time unit interval (second, minute or hour). The frame rate must be higher than the frame rate specified under normal mode. Properties available in all XProtect software versions: The template can help you configure similar properties quickly.
Milestone XProtect® Go 2014 Name Administrator's Manual Description Select under which conditions video from the camera should be recorded:  Always: Record whenever the camera is enabled (see "General" on page 87) and scheduled to be online (see "Online period" on page 135) (the latter allows for timebased recording).  Never: Never record. Live video will be displayed, but— since no video is kept in the database—users will not be able to play back video from the camera.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Seconds [of post-recording] Specify the number of seconds for which you want to record video from after recording stop conditions (that is motion or stop event) are met. Usually, only some seconds of post-recording is required, but you can specify up to 65535 seconds of post-recording, corresponding to 18 hours, 12 minutes and 15 seconds.
Milestone XProtect® Go 2014 Name Administrator's Manual Description Select what you want to use the drive for: Not in use: Do not use the drive. Recording: Only available if the drive is a local drive on the XProtect Go server. Network drives cannot be used for recording. Use the drive for storing recordings in the regular database for XProtect Go. Purpose Archiving: Use the drive for archiving. For archiving, it is generally a good idea to use a drive which has plenty of space.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Dynamic path selection for archives If using this option (highly recommended), you should select a number of different local drives for archiving. If the path containing the XProtect Go database is on one of the drives you have selected for archiving, XProtect Go will always try to archive to that drive first.
Milestone XProtect® Go 2014 Name Administrator's Manual Description Only editable if not using dynamic paths for archiving (see "About archiving" on page 127). Path to the folder in which the camera's archived recordings should be stored. Default is C:\MediaDatabase. Archiving Path To browse for another folder, click the browse icon next to the relevant cell.
Milestone XProtect® Go 2014 Administrator's Manual Adjust motion detection: Exclude regions Disable motion detection in specific areas of cameras' views in the Exclude regions section of the wizard. Disabling motion detection in certain areas may help you avoid detection of irrelevant motion, for example if a camera covers an area where a tree is swaying in the wind or where cars regularly pass by in the background.
Milestone XProtect® Go 2014 Administrator's Manual You can configure motion detection settings for each camera, or for several cameras at once. Use the list in the left pane of the wizard window to select cameras. To select several cameras at a time, press CTRL or SHIFT while you select. When you select a camera, you see a preview from that camera. If you select several cameras, you see a preview from the last camera you select. A green area in the preview indicates motion.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Detection resolution Specify whether the full image or a selected percentage of the image should be analyzed. For example, by specifying 25%, every fourth pixel is analyzed instead of all pixels, reducing the system resources used but also offering less accurate motion detection.
Milestone XProtect® Go 2014 Administrator's Manual 2. In Enter the object names to select, enter the user name(s), then use the Check Names feature to verify the user name. If you enter several user names, separate each name with a semicolon. Example: Brian; Hannah; Karen; Wayne. 3. When done, click OK. Important: When a user who has been added from a local database logs in with a client, the user should not specify any server name, PC name, or IP address as part of the user name.
Milestone XProtect® Go 2014 Administrator's Manual Advanced configuration Hardware devices About hardware devices You add cameras and other hardware devices, such as video encoders, to your system through the Add Hardware Devices... wizard (see "Add hardware wizard" on page 41). If microphones or speakers are attached to a hardware device, they are automatically added as well (if your XProtect version supports this).
Milestone XProtect® Go 2014  Administrator's Manual Audio recording affects video storage capacity. The system records audio to the associated camera’s database. Therefore, it is important to bear in mind that the database is likely to become full earlier if you record audio and video than if you only record video. The fact that the database becomes full is not in itself a problem since your system automatically archives data if the database becomes full.
Milestone XProtect® Go 2014 Administrator's Manual Configure hardware devices Once you have added hardware devices, you can specify/edit device-specific properties, such as the IP address, which video channels to use, which COM ports to use for controlling attached PTZ (pantilt-zoom) cameras, whether to use 360° lens technology, etc. 1. Expand Advanced Configuration, expand Hardware Devices, right-click the relevant hardware device, and select Properties. 2.
Milestone XProtect® Go 2014 Administrator's Manual  Specifying license for the new hardware device  Deciding what to do with existing recordings from the old hardware device About the Replace Hardware Device wizard Use the Replace Hardware Device wizard to replace a hardware device that you have previously added to and configured on your surveillance system. To open the Replace Hardware Device wizard, right-click the device that you want to replace and select Replace Hardware Device.
Milestone XProtect® Go 2014 Administrator's Manual Camera and database action On the last page of the Replace Hardware wizard, decide what to do with the camera and the database containing recordings from the camera attached to the old hardware device. For multicamera devices, such as video encoders, you must decide what to do for each video channel on the new hardware device. The table in the left side of the wizard page lists available video channels on the new hardware device.
Milestone XProtect® Go 2014 Administrator's Manual Speaker properties When you configure video and recording (see "About video and recording configuration" on page 65) for specific cameras, you can determine when to record audio. Your choice applies for all cameras on your system. Name Description Enabled Speakers are by default enabled, meaning they can transfer audio to your system.
Milestone XProtect® Go 2014 Administrator's Manual Name Description HTTP Port Port to use for HTTP communication with the hardware device. Default is port 80. To use the default port, select Use default HTTP port. FTP port Port to use for FTP communication with the hardware device. Default port is port 21. To use the default port, select Use default FTP port. User name Only relevant when you have selected Server requires login. Specify the user name required for using the SMTP server.
Milestone XProtect® Go 2014 Administrator's Manual Name Description PTZ type on COM# If a PTZ camera is controlled through a COM port, select the relevant option. Options are device-specific, depending on which PTZ protocols the device uses. Select None if you have no PTZ cameras controlled through COM ports. The table in the lower half of the dialog contains a row for each video channel on the hardware device.
Milestone XProtect® Go 2014 Camera-specific Administrator's Manual Specify video, recording and camera-specific settings (such as event notification, PTZ preset positions and fisheye view areas) for each individual camera.
Milestone XProtect® Go 2014 Administrator's Manual Enabled motion detection Recording properties setting Recordings Motion-based events Non-motion based events Sequences Always Yes Yes Yes Yes Never No Yes Yes No Built-in Motion Detection Yes Yes Yes Yes Built-in Motion Detection & Event or Event only Yes Yes Yes Yes Disabled motion detection Camera's recording settings Recordings Motion-based events Non-motion based events Sequences Always Yes No Yes No Never No No Y
Milestone XProtect® Go 2014 Administrator's Manual About motion detection and PTZ cameras Motion detection generally works the same way for pan-tilt-zoom (PTZ) cameras as it does for regular cameras. However, you cannot configure motion detection separately for each of a PTZ camera's preset positions. In order to activate unwanted recordings, notifications and more, the system automatically disables motion detection while a PTZ camera moves between two preset positions.
Milestone XProtect® Go 2014 Administrator's Manual E-mail notification  Periods of time (example: Mondays from 08.30 until 17.45), shown in blue: PTZ patrolling  Periods of time (example: Mondays from 08.30 until 17.45), shown in red:  If use of one patrolling profile is followed immediately by use of another, run your mouse pointer over the red bar to see which patrolling profile applies when.
Milestone XProtect® Go 2014 Administrator's Manual minutes. You cannot specify a period shorter than five minutes, and you can only use times like 12:00, 12.05, 12:10, 12:15, etc. If you specify a time outside of the five-minute intervals, such as 12:13, you will get an error message. Configure when cameras should do what Use the scheduling feature to configure when:  Cameras should be online and transfer video to your system.
Milestone XProtect® Go 2014 Administrator's Manual To delete a camera, you have to delete the hardware device (see "Delete hardware devices" on page 60). If you delete the hardware device, you also delete any attached microphones or speakers. If you do not want this, consider disabling the camera instead. Move PTZ type 1 and 3 to required positions For PTZ types 1 and 3, you can move the PTZ camera to required positions in several different ways: 1.
Milestone XProtect® Go 2014 Administrator's Manual Recording and storage properties Recording and archiving paths (properties) When you configure video and recording (see "About video and recording configuration" on page 65), you can specify certain properties for many cameras in one go. Either in order to speed up things, or because the properties in question are shared by all cameras rather than being specific to individual cameras. You can edit all properties on a white background.
Milestone XProtect® Go 2014 Name Administrator's Manual Description Path to the folder in which the camera's database should be stored. Default is C:\MediaDatabase. To browse for another folder, click the browse icon next to the required cell. You can only specify a path to a folder on a local drive. You cannot specify a path to a network drive. If you use a network drive, it is not be possible to save recordings if the network drive becomes unavailable.
Milestone XProtect® Go 2014 Administrator's Manual Dynamic path selection (properties) When you configure video and recording (see "About video and recording configuration" on page 65), you can specify certain properties for many cameras in one go. In the case of dynamic path selection, this is because the properties are shared by all cameras. With dynamic archiving (see "About archiving" on page 127) paths, you specify a number of different archiving paths, usually across several drives.
Milestone XProtect® Go 2014 Administrator's Manual because the properties in question are shared by all cameras rather than being specific to individual cameras. The term recording means saving video and, if applicable, audio from a camera in the camera's database on the surveillance system server. Video/audio is often saved only when there is a reason to do so, for example as long as motion is detected, when an event occurs and until another event occurs, or within a certain period of time.
Milestone XProtect® Go 2014 Name Administrator's Manual Description Select under which conditions video from the camera should be recorded:  Always: Record whenever the camera is enabled (see "General" on page 87) and scheduled to be online (see "Online period" on page 135) (the latter allows for timebased recording).  Never: Never record. Live video will be displayed, but— since no video is kept in the database—users will not be able to play back video from the camera.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Post-recording You can store recordings from periods following detected motion and/or stop events. Select check box to enable this feature. Specify the required number of seconds in the neighboring column. Seconds [of post-recording] Specify the number of seconds for which you want to record video from after recording stop conditions (that is motion or stop event) are met.
Milestone XProtect® Go 2014 Administrator's Manual Required average frame rate for live video from the camera. Select number of frames, then select the time unit interval (second, minute or hour). Live Frame Rate Recording Frame Rate If the camera supports dual stream and dual stream is enabled, the Live Frame Rate column will be read-only with the value Dual streaming—which cannot be altered. Required average frame rate for recorded video from the camera.
Milestone XProtect® Go 2014 Recording Frame Rate Administrator's Manual Required average frame rate for recorded video from the camera. Select number of frames, then select the time unit interval (second, minute or hour). The frame rate must be higher than the frame rate specified under normal mode. Tip: Speedup does not necessarily have to be based on motion- or events, you can also use scheduling (see "Speedup" on page 136) to configure speedup based on particular periods of time.
Milestone XProtect® Go 2014 Record all frames on event Administrator's Manual Allows you to make exceptions if you have selected to record keyframes only. Select this check box to record all frames when an event occurs and until another event occurs. Use of this feature requires that events have been defined, and that you select start and stop events in the neighboring lists. Use the Configure events list, located below the other fields to define events that suit your needs.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Enable manual recording Select check box to enable manual recording and specify further details. Default duration of manual recording Period of time (in seconds) during which user-driven recording take place. Default duration is 300 seconds, corresponding to five minutes. Maximum duration of manual recording Maximum allowed period of time for user-driven recording.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Camera Name The name as it appears in the Management Application as well as in clients. You can overwrite the existing name with a new one. Names must be unique, and must not contain any of these special characters: < > & ' " \ / : * ? | [ ] Regular frame rate properties Properties available in all XProtect software versions: Name Description Frame Rate Required average frame rate for video from the camera.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Frame Rate Speedup frame rate for viewing video from the camera. Select number of frames, then select the time unit interval (second, minute or hour). The frame rate must be higher than the frame rate specified under normal mode. Time Unit Select required unit for live and recording frame rates (per second, minute, or hour). Note that you can only select time bases that let you speed up frame rates.
Milestone XProtect® Go 2014 Recording Frame Rate Administrator's Manual Required average frame rate for recorded video from the camera. Select number of frames, then select the time unit interval (second, minute or hour). The frame rate must be higher than the frame rate specified under normal mode. Frame Rate - MPEG When you configure video and recording (see "About video and recording configuration" on page 65), you can specify certain properties for many cameras in one go.
Milestone XProtect® Go 2014 Record Keyframe Only Administrator's Manual Keyframes stored at specified intervals record the entire view of the camera, whereas the following frames record only pixels that change; this helps greatly reduce the size of MPEG files. Select the check box if you only want to record keyframes. Allows you to make exceptions if you have selected to record keyframes only.  Motion Detection: Select this to record all frames when motion is detected.
Milestone XProtect® Go 2014  Administrator's Manual Audio recording affects video storage capacity: Audio is recorded to the associated camera’s database. Therefore, it is important to bear in mind that the database is likely to become full earlier if you record audio and video than if you only record video. The fact that the database becomes full is not in itself a problem since your system automatically archives (see "About archiving" on page 127) data if the database becomes full.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Camera Click the Open button to configure detailed and/or camera-specific settings (such as event notification, PTZ preset positions, and fisheye view areas) for the selected camera. Select All Click button to select all cameras in the Apply Template column. Clear All Click button to clear all selections in the Apply Template column. Set selected template value on Apply only a selected value from the template to selected cameras.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Enabled Cameras are by default enabled, meaning that provided they are scheduled to be online (see "Online period" on page 135) and that they can to transfer video to XProtect Go. You can disable an individual camera, in which case no video/audio is transferred from the camera source to your system. Preview Select this check box to show a preview of your camera's video.
Milestone XProtect® Go 2014 Administrator's Manual MJPEG video format With MJPEG, you can define frame rates for regular as well as speedup modes. If the camera offers dual stream, you can also enable this. Note that there are three places where you can set frame rate:  Live Frame Rate - used for the regular recording stream  Live Frame Rate - used when speeding up recordings in connection with motion detection or similar functionality.
Milestone XProtect® Go 2014 Administrator's Manual Start Event Select required start event. The camera begins using the speedup frame rates when the start event occurs. Stop Event Select required stop event. The camera returns to the normal frame rates when the stop event occurs. Properties available in XProtect Enterprise and XProtect Professional only: Live Frame Rate Required average frame rate for live video from the camera.
Milestone XProtect® Go 2014 Administrator's Manual Record keyframes only Keyframes stored at specified intervals record the entire view of the camera, whereas the following frames record only pixels that change. This helps greatly reducing the size of MPEG files. Select the check box if you only want to record keyframes. Note that you can specify exceptions if motion is detected or events occur. Record all frames on motion Allows you to make exceptions if you have selected to record keyframes only.
Milestone XProtect® Go 2014 Default Speaker Administrator's Manual Select a default speaker. The ability to select a default microphone or speaker for the camera is only available if at least one microphone and/or speaker has been attached to a hardware device on the surveillance system. Recording The term recording means saving video and, if applicable, audio from a camera in the camera's database on the surveillance system server.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Enable pre-recording Available only when the option Conditional is selected. Specify the number of seconds for which you want to record video from before recording start conditions (that is motion or start event) are met. Enable post-recording Available only when the option Conditional is selected.
Milestone XProtect® Go 2014 Component Administrator's Manual Requirement Only editable if not using dynamic paths for archiving (see "About archiving" on page 127). Path to the folder in which the camera's archived recordings should be stored. Default is C:\MediaDatabase. Archiving Path Delete Archives To browse for another folder, click the browse icon next to the relevant cell.
Milestone XProtect® Go 2014 Component Administrator's Manual Requirement Select which action to take if the database becomes corrupted:  Repair, scan, delete if fails: Default action. If the database becomes corrupted, two different repair methods will be attempted: a fast repair and a thorough repair. If both repair methods fail, the contents of the database will be deleted.  Repair, delete if fails: If the database becomes corrupted, a fast repair will be attempted.
Milestone XProtect® Go 2014 Administrator's Manual Event notification When you configure video and recording (see "About video and recording configuration" on page 65) for specific cameras, properties include event notification. Event notifications inform XProtect Smart Client users that an event has occurred on your system. Event notifications can be valuable for client users, as they can quickly detect that an event has occurred.
Milestone XProtect® Go 2014 o Administrator's Manual On manual activation list, in which case the output is available for manual activation in XProtect Smart Client. and/or o On motion detected list, in which case the output is activated when motion is detected in video from the camera. If required, the same output can appear on both lists. 3. Repeat for each required output. If you later want to remove an output from the one of the lists, select the output in question, and click the << button.
Milestone XProtect® Go 2014 Name Administrator's Manual Description Enable this functionality to be able to adjust the Sensitivity slide for motion yourself. Drag the slider to the left for a higher sensitivity level, and to the right for a lower sensitivity level.  The higher the sensitivity level, the less change is allowed in each pixel before it is regarded as motion.  The lower the sensitivity level, the more change in each pixel is allowed before it is regarded as motion.
Milestone XProtect® Go 2014 Name Administrator's Manual Description Adjust the Motion slider so that motion detection is only triggered by the required level of motion. The selected motion level is indicated by the black vertical line in the Level bar above the sliders. The black vertical line serves as a threshold. When motion is above (to the right of) the selected level, the bar changes color from green to red, indicating a positive motion detection.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Show privacy mask Turn the red area indicating privacy masking on or off. Turning off the red area may provide a less obscured view of the preview image. Clear Clear the privacy masking. 360° lens 360° lens technology allows you to view 360° panoramic video through an advanced lens. If a camera is going to use 360° lens technology, you must enable the technology and, in some cases, enter a special license key.
Milestone XProtect® Go 2014 Administrator's Manual Fisheye When you configure video and recording (see "About video and recording configuration" on page 65) for specific cameras, you may be able to set fisheye properties. Fisheye is a technology that allows you to view 360-degree panoramic video through an advanced lens. You do not see the fisheye properties until certain conditions are met: the camera must be either a dedicated fisheye camera or be equipped with a special fisheye lens.
Milestone XProtect® Go 2014 Name Description Set as Home Button Administrator's Manual Use after navigating to a suitable viewpoint using the navigation buttons. Sets the current viewpoint as home position (that is default position), so that when client users viewing the camera click their clients' Home button, their view of the camera changes to that position.
Milestone XProtect® Go 2014 Administrator's Manual following), verify that their names do not contain other characters. If they do, change the preset position names before you import them. Cameras that do not support multiple simultaneous video streams cannot connect to the surveillance server and the Management Application at the same time.
Milestone XProtect® Go 2014 Name Administrator's Manual Description Only available when you have selected PTZ type 1 or 3. Lets you delete an already defined preset. In the list, select the preset position you want to delete, then click the button. Delete Before you delete a preset position, make sure it is not used in PTZ patrolling or PTZ on event.
Milestone XProtect® Go 2014 Name Administrator's Manual Description Add a new patrolling profile to the list. When you add a new patrolling profile, you can either give it a unique name, or reuse an existing name from another PTZ camera with PTZ patrolling. Add New Delete Using several identically named patrolling profiles can be advantageous when you later configure scheduling.
Milestone XProtect® Go 2014 Administrator's Manual works for PTZ type 1 cameras (where preset positions are configured and stored on the server). If the camera is a PTZ type 2 camera, and you import preset positions which have previously been defined and stored on the PTZ camera itself through the camera's own configuration interface, PTZ scanning stops working. Pause PTZ patrolling PTZ patrolling pauses automatically when users operate the camera manually as well if your system is using PTZ on Event.
Milestone XProtect® Go 2014 Administrator's Manual defined on your system. You are not limited to selecting events defined on a particular hardware device. Component Requirement Event Select the relevant event. Select the relevant preset position. For this purpose, you can only use an event once per PTZ camera. However, use different events for making the PTZ camera go to the same preset position.
Milestone XProtect® Go 2014 Administrator's Manual 3. Specify properties (see "Speaker properties" on page 63) as required. Configuration of microphones and speakers in your system is very basic. You control volume settings and similar settings on the microphone or speaker units themselves.
Milestone XProtect® Go 2014 Administrator's Manual Events and output About input and output Hardware input, such as door sensors, can be attached to input ports on hardware devices. Input from such external hardware input units can be used for generating events in your system. Hardware output units can be attached to output ports on many hardware devices, allowing you to activate lights, sirens, and more from your system.
Milestone XProtect® Go 2014 Name Administrator's Manual Description Hardware input, such as door sensors, can be attached to input ports on hardware devices. Input from such external hardware input units can be used for generating events in XProtect Go. Events based on input from hardware input units attached to hardware devices are called hardware input events.
Milestone XProtect® Go 2014 Name Administrator's Manual Description Hardware output can be activated automatically when events occur. For example, when a door is opened (hardware input event), lights are switched on (hardware output). Output control on event: When configuring the output control, you can select between all output and events defined in XProtect Go. You are not limited to selecting output or events defined on particular hardware devices.
Milestone XProtect® Go 2014 Administrator's Manual To add and/or configure a hardware input event, do the following: 1. In the Management Application navigation pane, expand Advanced Configuration, then expand Events and Output. Right-click Hardware Input Events and select Enable New Input Event. 2. In the Hardware Input Event Properties window's list of hardware devices, expand the required hardware device to see a list of pre-defined hardware input. 3.
Milestone XProtect® Go 2014 Administrator's Manual Add a manual event With manual events, your users with required rights (see "Configure user and group rights" on page 166) can trigger events manually from their clients. Manual events can be global (shared by all cameras) or tied to a particular camera (only available when the camera is selected).
Milestone XProtect® Go 2014 Administrator's Manual Add a timer event Timer events are separate events, triggered by the type of event under which they are defined. Timer events occur a specified number of seconds or minutes after the event under which they are defined has occurred. Timer events may be used for a wide variety of purposes, typically for stopping previously triggered actions. Examples:  A camera starts recording based on a hardware input event, for example when a door is opened.
Milestone XProtect® Go 2014 Administrator's Manual Configure general event handling Before configuring events of any type, configure general event handling, such as which ports XProtect Go should use for event data. Normally, you can just use the default values, but it is a good idea to verify that your organization is not already using the ports for other purposes. 1. Expand Advanced Configuration, right-click Events and Output, and select Properties. 2.
Milestone XProtect® Go 2014 Administrator's Manual 3. Save your configuration changes by clicking the Save Configuration button in the Management Application toolbar. 4. Make sure the Recording Server service is running. Also make sure that the camera for which you just configured the event notification is displayed and that you have camera title bars enabled in XProtect Smart Client, so you can see the yellow event indicator. 5. In Windows' Start menu, select Run...
Milestone XProtect® Go 2014 Administrator's Manual 8. Go to XProtect Smart Client. If the yellow event indicator lights up for the required camera, your generic event works as intended.: General event properties Ports and polling The General Event Properties window lets you specify network settings to be used in connection with event handling. Name Description Alert and generic event port Specify port number to use for handling events. Default port is port 1234.
Milestone XProtect® Go 2014 Administrator's Manual Events and output properties Analytics event When you configure analytics events (see "Add an analytics event" on page 111), specify the following: Name Description Name Type a name for the event. Description Enter a description (optional). Test the validity of the event by clicking this button (optional). Test Event Tip: You can carry out this test at any step of the analytics event creation/editing process and as many times as you wish.
Milestone XProtect® Go 2014 Administrator's Manual Conditions Description Error messages and solutions Send analytics event Did sending a test event to the Event See table below. Server succeed? Error messages and solutions for the condition Send analytics event: Error messages Solution/Explanation Event Server not found. Unable to find the Event Server service on the list of registered services. Error connecting to Event Server.
Milestone XProtect® Go 2014 Administrator's Manual Properties available in all XProtect software versions: Name Description Enable Select check box to use selected type of input as an event in XProtect Go, and specify further properties. Specify a name. Names must be unique, and must not contain any of these special characters: < > & ' " \ / : * ? | [ ] Event name Some cameras only support event names of a certain length and/or with a certain structure.
Milestone XProtect® Go 2014 Administrator's Manual Select if the system should automatically send an SMS when the event occurs. You define the recipients of the SMS notifications as part of the SMS notification configuration. When you use SMS Send SMS if this event occurs notifications, remember that you may have set individual camera scheduling. The setting is only available if you have enabled SMS notifications.
Milestone XProtect® Go 2014 Name Administrator's Manual Description Specify a name. Names must be unique, and must not contain any of these special characters: < > & ' " \ / : * ? | [ ] Event name Some cameras only support event names of a certain length and/or with a certain structure. Refer to the camera's documentation for exact details. Send e-mail if this event occurs Only available if e-mail notification (see "Configure email notifications" on page 145) is enabled.
Milestone XProtect® Go 2014 Administrator's Manual Generic event When you add generic events (see "Test a generic event" on page 115), specify the following properties: Name Description Specify a name. Names must be unique, and must not contain any of these special characters: < > & ' " \ / : * ? | [ ] Event name Event port Some cameras only support event names of a certain length and/or with a certain structure. Refer to the camera's documentation for exact details.
Milestone XProtect® Go 2014 Name Administrator's Manual Description Displays the string which will be used for the actual package analysis. The field is not directly editable. However, you can position the cursor inside the field in order to determine where a new item should be included when you click the Add button or one of the parenthesis or operator buttons described in the following.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Event priority The same data package may be analyzed for different events. The ability to assign a priority to each event lets you manage which event should be triggered if a received package matches the criteria for several events. The priority must be specified as a number between 0 (lowest priority) and 1000 (highest priority).
Milestone XProtect® Go 2014 Name Administrator's Manual Description Select if the system should automatically send an SMS when the event occurs. You define the recipients of the SMS notifications as part of the SMS notification configuration. When you use SMS Send SMS if this event occurs notifications, remember that you may have set individual camera scheduling. The setting is only available if you have enabled SMS notifications. Delete Delete a selected event. Add Add a new event.
Milestone XProtect® Go 2014 Administrator's Manual  You want to receive any notifications regarding one or more cameras.  Archiving takes place.  PTZ cameras should patrol, and according to which patrolling profile About archiving Archiving is an integrated and automated feature with which recordings are moved to free up space for new recordings. By default, recordings are stored in the database for each camera.
Milestone XProtect® Go 2014 Administrator's Manual About archiving locations The default archiving folder (see "Default File Paths" on page 193) (C:\MediaDatabase) is located on the system server. You can change the default archiving folder to any other location locally, or select a location on a network drive to use as the default archiving folder. In the archiving folder, separate subfolders for storing archives for each camera are automatically created.
Milestone XProtect® Go 2014 Administrator's Manual If the path containing the camera's database is on one of the drives you have selected for dynamic archiving, your system tries to archive to that drive first. Archiving takes place quickly, but may also fill up the drive with data fairly quickly.  Camera records to drive C: and archives to drive D: Recordings and archives are on separate drives. Archiving takes place less quickly.
Milestone XProtect® Go 2014 Administrator's Manual Tip: The Storage Calculator in the Support section of the Milestone website can help you determine the storage capacity required for your surveillance system.
Milestone XProtect® Go 2014 Administrator's Manual The difference ensures that very large disks not necessarily are considered to be running out of disk space just because they have less than 10% disk space left.  If there are no archives to delete, your system attempts to resize camera databases by deleting their oldest recordings.
Milestone XProtect® Go 2014 Administrator's Manual in XProtect Smart Client. For more information, see the XProtect Smart Client documentation at www.milestonesys.com. Configure general scheduling and archiving To configure general scheduling and archiving, do the following: 1. In the Management Application navigation pane, expand Advanced Configuration, right-click Scheduling and Archiving, and select Properties. 2.
Milestone XProtect® Go 2014 Name Administrator's Manual Description Select the required profile (for example Always on) for the online schedule (see "Configure camera-specific schedules" on page 68) for the relevant camera(s). You specify a camera's online periods by creating schedule profiles based on:  Periods of time (example: Mondays from 08.30 until 17.45), shown in pink:  Events within periods of time (example: from Event A occurs until Event B occurs Mondays from 08.30 until 17.
Milestone XProtect® Go 2014 Administrator's Manual Scheduling options When you configure general scheduling and archiving (see "Configure general scheduling and archiving" on page 132), you can specify certain properties for many cameras in one go. In the case of Scheduling Options, it is because the properties are shared by all cameras.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Archiving Times Specify when you want XProtect Go to automatically move recordings to your archiving path(s). You can specify up to 24 archiving times per day, with minimum one hour between each one. Select the hour, minute and second values and click the up and down buttons to increase or decrease values, or simply overwrite the selected value, and then click Add. The more you expect to record, the more often you should archive.
Milestone XProtect® Go 2014 Name Administrator's Manual Description Select the required profile (for example Always on) for the online schedule (see "Configure camera-specific schedules" on page 68) for the relevant camera(s). You specify a camera's online periods by creating schedule profiles based on:  Periods of time (example: Mondays from 08.30 until 17.45), shown in pink:  Events within periods of time (example: from Event A occurs until Event B occurs Mondays from 08.30 until 17.
Milestone XProtect® Go 2014 Administrator's Manual Name Description PTZ Patrolling Only available for PTZ (pan-tilt-zoom) cameras with patrolling, the continuous movement of a PTZ camera between a number of preset positions. Lets you select the required profile for the PTZ patrolling schedule (see "PTZ patrolling" on page 136) for the camera(s) in question. You specify a camera's patrolling schedule based on patrolling profiles within particular periods of time (example: Mondays from 08.30 until 17.
Milestone XProtect® Go 2014 Administrator's Manual  Automatic triggering: Video is sent to the relevant Matrix-recipient automatically when a predefined event occurs, for example when a door sensor detects that a door is opened, or when the surveillance system detects motion in the video from a camera.  For more information about Matrix-recipients, refer to the XProtect Smart Client User's Manual, available from www.milestonesys.com, or the XProtect Smart Client's own built-in help system.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Port Specify the port number to be used when sending commands to the Matrix recipient. Used when adding a new Matrix recipient or editing the properties of an existing one. The Matrix recipient will listen for commands on this port. By default, port 12345 is used; you can of course specify another port number. Password Specify the password to be used when communicating with the Matrix recipient.
Milestone XProtect® Go 2014 Component Administrator's Manual Requirement Disconnect any existing connections, then connect again. Disconnect, then connect With this option the live video will appear in the Matrix recipient on a first-in-first-out basis.
Milestone XProtect® Go 2014 Name Management Application log files Administrator's Manual Description Shows Management Application activity. For every day you use the Management Application, a new log file is created. You cannot disable this type of logging. Management Application log files are named according to the structure AdminYYYYMMDD.log, for example Admin20091231.log. Shows Recording Server service activity. A new log file is created for each day this service is used.
Milestone XProtect® Go 2014 Administrator's Manual Log structures Most log files generated by your system use a shared structure complying with the W3C Extended Log File Format. Each log file consists of a header and a number of log lines:  The header outlines the information contained in the log lines.  The log lines consist of two main parts: the log information itself as well as an encrypted part.
Milestone XProtect® Go 2014 Administrator's Manual Configure system, event and audit logging XProtect Go can generate various logs. To configure logging, do the following: 1. Expand Advanced Configuration, right-click Logs and select Properties. 2. Specify properties (see "Log properties" on page 143) for your system logs, including the event log and the audit log. Administrators can only disable/enable audit logging. All other logs are compulsory. 3.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Days to log A new log file is created for each day on which events occur. A log file older than the number of days specified in the field is automatically deleted. By default, the log file will be stored for seven days. To specify another number of days (max. 9999), simply overwrite the value in the field. The current day's activity is always logged, even with a value of 0 in the field.
Milestone XProtect® Go 2014 Administrator's Manual Notifications About notifications In case of problems with hardware, activation of motion detection on your camera or similar incidents, you can set up your system to send notifications through SMS and/or email. Email About email With email notifications, you can instantly get notified when your surveillance system requires attention.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Enable Select to enable the use of email notifications, allowing you to specify further properties. Recipient(s) Specify the email addresses to which the system should send email notifications. To specify more than one e-mail address, separate the e-mail addresses with semicolons (example: aa@aa.aa; bb@bb.bb; cc@cc.cc). Subject text Enter a subject text for email notifications.
Milestone XProtect® Go 2014 Administrator's Manual Component Requirement Number of images The number of images you want to include in the email. You can include between 1 and 20 images. Time between images (ms) Minimum time (in milliseconds) to be between each image. You can set any time range between 0 and 300 seconds (5 minutes). Embed images in email Select the check box to embed images directly in the email.
Milestone XProtect® Go 2014 Administrator's Manual SMS About SMS With SMS notifications, you can instantly get notified on your mobile device when your surveillance system requires attention. To use the SMS notification feature, you must connect a 3G/USB modem to the server on which you have installed your system. Your system can automatically send SMS notifications when:  Motion is detected  Events occur.
Milestone XProtect® Go 2014 Administrator's Manual Component Requirement Message text Specify required message text for the SMS notification. Message text must only contain the following characters: a-z, A-Z, 0-9 as well as commas (,) and full stops (.). Note that camera information, date and time information are all automatically included in SMS notifications. Click a link to include a variable to the notification.
Milestone XProtect® Go 2014 Component Administrator's Manual Requirement Different types of SMS encodings exist to accommodate various language needs in the world. XProtect Go gives you the following options: SMS encoding  7-bit  8-bit (default)  16-bit 7-bit encryption allows you to use up to 160 characters per SMS, however it also limits the type of characters you can use. 8-bit encryption is the standard form of encryption with more special characters allowed.
Milestone XProtect® Go 2014 Administrator's Manual Central About Central Central Settings lets you specify the login settings required for an XProtect Central server to access the surveillance system in order to retrieve status information and alarms. If you are a user of the Milestone Integration Platform, this is also the dialog that lets you specify the login settings for the Milestone Integration Platform to access the surveillance system. Enable XProtect Central 1.
Milestone XProtect® Go 2014 Administrator's Manual Access control About access control integration The use of XProtect requires that you have purchased a license that allows you to access this feature. You can use XProtect with access control systems from vendors that have a vendor-specific plug-in for XProtect .
Milestone XProtect® Go 2014 Administrator's Manual Some of the fields to fill out and their default values are inherited from the integration plug-in. Therefore the appearance of the wizard may differ depending on the access control system you integrate with. To start the wizard, select Access Control in the node tree, right-click, and click Create new. Steps in this wizard: Create access control system integration .............................................
Milestone XProtect® Go 2014 Administrator's Manual You can refine the configuration in the Management Client. Access control properties General Settings tab (Access Control) Name Description Enable Systems are by default enabled, meaning that they are visible in XProtect Smart Client for users with sufficient rights and that the XProtect system receives access control events. You can disable a system, for example during maintenance, to avoid creating unnecessary alarms.
Milestone XProtect® Go 2014 Administrator's Manual Name Description User name Type the name of the user, as defined in the access control system, who should be administrator of the integrated system in XProtect. Password Specify the password for the user. Associated Cameras tab (Access Control) Provides mappings between door access points and cameras, microphones or speakers. You associate cameras as part of the integration wizard, but you can change the setup at any time.
Milestone XProtect® Go 2014 Name Administrator's Manual Description Assign none, one or more event categories to the access control events. The system automatically maps relevant event categories to the events during integration. This enables a default setup in the XProtect system. You can change the mapping at any time.
Milestone XProtect® Go 2014 Administrator's Manual Triggering events are from a specific access control unit or from a group of access control units. Name Description Select from the list an event category that should trigger an action. The list includes built-in, plug-in and user-defined event categories. Trigger Event Select Access control event, to create a trigger based on specific access control events instead of an event category.
Milestone XProtect® Go 2014 Administrator's Manual Configure the parameters for an action: Display access request notification:  Specify which cameras, microphones or speakers the XProtect Smart Client user connects to via the notification user interface when a given event occurs. Also specify the sound to alert the user when the notification pops up. To enable more commands in the notification, see Add Command.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Name Lists the names of the cardholders retrieved from the access control system. Lists the type of cardholder, for example:  Employee Type  Guard  Guest If your access control system supports adding/deleting pictures in the XProtect system, you can add pictures to the cardholders. This is useful if your access control system does not include pictures of the cardholders.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Enabled Indicates if the relevant service is enabled. Name The name of the service. Description A description of the service. Addresses The inside and outside addresses used by the service. You can change the inside and outside addresses for a service. To do this, click the Edit button and enter the relevant inside and/or outside addresses. Note that you cannot edit all services.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Enable internet access Select the check box if the server should be accessible from the internet through a router or firewall. If you select this option, also specify the public (“outside”) IP address and port number in the following fields.
Milestone XProtect® Go 2014 Administrator's Manual Language support and XML encoding You can select the language/character set that should be used by your system's server and clients. Component Requirement Select required language/character set. Example: If the surveillance server runs a Japanese version of Windows, select Japanese.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Enable as master server Select to enable as master server. Timeout Set timeout of slave update. See Update Status on Slaves further below. Add Lets you add slave servers. Select Master Server in the list and click the Add button. Properties available in XProtect Enterprise only: Select this to enable support of slaves running XProtect Go versions prior to version 8.0. Pre version 8.0 slaves Selecting Pre version 8.
Milestone XProtect® Go 2014 Administrator's Manual Users About users The term users primarily refers to users who connect to the surveillance system through their clients. You can configure such users in two ways:  As basic users, authenticated by a user name/password combination.
Milestone XProtect® Go 2014 Administrator's Manual Add Windows users in two ways: One is through the Manage user access wizard. Alternatively, add Windows users this way: 1. Expand Advanced Configuration, right-click Users, and select Add New Windows User. This opens the Select Users or Groups dialog. By default, users are from your entire directory, but you can narrow this by location by clicking the Locations... button. 2.
Milestone XProtect® Go 2014 Administrator's Manual Configure user and group rights User/group rights are configured during the process of adding users/groups, see Add basic Users (on page 164), Add Windows users (on page 164) and Add user groups (on page 165). Note that you can also add basic and Windows users through the Manage user access wizard (on page 56). However, when using the wizard all users you add will have access all to cameras, including any new cameras added at a later stage.
Milestone XProtect® Go 2014 Administrator's Manual General access When you add or edit basic users (see "Add basic users" on page 164), Windows users (see "Add Windows users" on page 164) or groups (see "Add user groups" on page 165), specify general access settings: Name Description Live Ability to access the Live tab in XProtect Smart Client. Playback Ability to access the Playback tab in XProtect Smart Client. Ability to access setup mode in XProtect Smart Client.
Milestone XProtect® Go 2014 Administrator's Manual playback and—if this is the case—which sub-features should be available when you work with the selected camera(s). The sub-features are listed in two columns in the lower part of the window: the left column lists features related to live viewing, the right column lists features related to playback. The Camera access settings check boxes work like a hierarchy of rights. If the Access check box is cleared, everything else is cleared and disabled.
Milestone XProtect® Go 2014 Recorded audio Administrator's Manual Listen to recorded audio from microphones related to the selected camera(s). You cannot select a feature, if the selected camera does not support the relevant feature. For example, PTZ-related rights are only available if the relevant camera is a PTZ camera. Some features depend on the user’s/group’s General Access (on page 167) properties.
Milestone XProtect® Go 2014 Administrator's Manual to, you can start and stop services separately from the Management Application, see Start and stop services (on page 170). Service Description Milestone Recording Server service A vital part of the surveillance system. Video streams are only transferred to your system while the Recording Server service is running. Provides access to the surveillance system for users who log in with XProtect Smart Client.
Milestone XProtect® Go 2014 Administrator's Manual Servers Mobile server About Mobile server A Mobile server handles log-ins to the system from Milestone Mobile client from a mobile device or XProtect Web Client. Upon correct login, the Mobile server distributes video streams from relevant recording servers to Milestone Mobile client. This offers an extremely secure setup, where recording servers are never connected to the Internet.
Milestone XProtect® Go 2014 Administrator's Manual About saving configuration changes in XProtect Enterprise 8.1 and streamlined software versions The following applies to XProtect Enterprise 8.1, XProtect Professional 8.1, XProtect Express 1.1, XProtect Essential 2.1 and XProtect Go 2.1 software versions only.
Milestone XProtect® Go 2014 Administrator's Manual 1. On the Video Push tab, select the Video push checkbox to enable the functionality. 2. In the bottom right corner, click Add to add a video push channel to the Channels mapping. 3. Channels are mapped to devices through user names. Select a user name from a user account already set up in your system to associate with the relevant Video push channel.
Milestone XProtect® Go 2014 Administrator's Manual Name Description User name: Select the same user name as associated with the Video push channel when you added (see "Add a Video push channel" on page 172) this. Password: Type in the password for the Video push driver. The password for your Video push driver is Milestone (this cannot be changed). Hardware Driver: Select the Video push driver. Verified: Select if the Video push driver runs on a secured HTTPS connection.
Milestone XProtect® Go 2014 Name Administrator's Manual Description Enable the Milestone Mobile server to send full-size images to the MilestoneMobile client or XProtect Web Client. Enable full-size images: Note that enabling full-size images increases your bandwidth usage and that enabling this option disables all rules set up in the Performance settings. Direct streaming: Choose how to handle direct streaming in XProtect Web Client.
Milestone XProtect® Go 2014 Administrator's Manual Video Push If you enable Video push, specify the following settings: Name Description Video push Enable Video push on the Mobile server. Number of channels Specify the number of enabled Video push channels in your XProtect system. Channel column Shows the channel number for the relevant channel. Non-editable. Port Port number for the relevant Video push channel. MAC MAC address for the relevant Video push channel.
Milestone XProtect® Go 2014 Administrator's Manual In the columns below the Enabled check box is a list of all automatically exported video. See the following details for individual automatic exports: Name column Name of the rule. Item column Item that triggers the automatic export. Event column Shows event that triggers the automatic export. Camera column Camera from which the video is recorded. Duration column Length of the exported video file.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Export type: Choose whether the exported video clip should be in the XProtect database format or if it should be exported as an AVI file. Performance On the Performance tab, you can set the following limitations on the Milestone Mobile server's performance: Level 1 Level 1 is the default limitation placed on the Milestone Mobile server. Any limitations you set here are always applied to the Milestone Mobile's video stream.
Milestone XProtect® Go 2014 Administrator's Manual Max FPS to 45 on Level 1 and to level 32 on Level 2, you can set the Max FPS on Level 3 only to 31 or below. Name Description Level 3 Select the check box to enable the second level of limitations to Milestone Mobile server performance. CPU threshold Set a threshold for the CPU load on the Milestone Mobile server before the system enforces video stream limitations.
Milestone XProtect® Go 2014 Administrator's Manual The Mobile Server Manager is a tray-controlled feature connected to Mobile server. Right-clicking the Mobile Server Manager icon in the system tray opens a menu from which you can easily access Mobile server functionality.
Milestone XProtect® Go 2014 Administrator's Manual they are not needed any longer. The default location of the log files is in the ProgramData folder. If you change the default location of log files, existing logs are not copied to the new location nor are they deleted.
Milestone XProtect® Go 2014 Administrator's Manual o Local system administrator (no credentials needed) or o A specified user account (credentials needed) 4. If you have chosen a specified user account, fill in User Name and Password. 5. When finished, click OK. Show/edit port numbers 1. Right-click the Mobile Server Manager and select Show/Edit Port Numbers... 2. To edit the port numbers, fill in the relevant port number.
Milestone XProtect® Go 2014 Administrator's Manual Viewing alarms The following can play a role with regards to alarms and who can view/control/manage them and to what degree. This is because alarms are controlled by the visibility of the object causing the alarm.  Source/device visibility: if the device causing the alarm is not set to be visible to the user, the user cannot see the alarm in the alarm list in XProtect Smart Client.
Milestone XProtect® Go 2014 Administrator's Manual About maps With maps as an integrated part of alarms, you get a physical overview of your surveillance system: with the possibility to assign cameras to a map, you can always tell where alarms originate, which cameras are placed where, and in what direction are they pointing.
Milestone XProtect® Go 2014 Administrator's Manual Add a time profile (for alarms) Time profiles are periods of time used for the Alarms feature only. To add a time profile for an alarm, do the following: 1. Expand Alarms, right-click Time Profiles, and select Create New. The small month overview in the top right corner of the Time Profile Properties window can help you get a quick overview of the time periods covered by the time profile, as dates containing specified times are highlighted in bold. 2.
Milestone XProtect® Go 2014 Name Sources Administrator's Manual Description Select which cameras and/or other devices the event should originate from in order to trigger the alarm. Plug-in defined sources, for example license plate recognition, access control systems and MIP-plugins appear in the list if installed. Your options depend upon which type of event you have selected. Time profile Event based If you select Time profile, you must select when the alarm should be enabled for triggering.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Auto-close alarm Select if the alarm should automatically be closed upon a particular event. This is possible for alarms triggered by some (but not all) events. See also Alarm data settings (on page 187) and Alarm sound settings (see "Sound settings" on page 188) for further information on how to configure alarm settings.
Milestone XProtect® Go 2014 Reason Administrator's Manual Add reasons for closing that the user can choose between when closing alarms. Examples could be "Solved-Trespasser" or "False Alarm". You can create as many as you like. Sound settings When you configure Sound Settings, specify the following: Name Description Select the sound to be associated with the alarm. The list of sounds contain a number of default Windows sounds. These cannot be edited. However, you can add new sounds of the file type .
Milestone XProtect® Go 2014 Component Administrator's Manual Requirement Right-click the calendar and select Edit Time. Specify Start time and End time. If the time covers whole days, select All-day event. Edit Time When you edit an existing time profile, remember that a time profile may contain more than one time period, and that time periods may be recurring. If you want your time profile to contain additional periods of time, add more single times or recurring times.
Milestone XProtect® Go 2014 Administrator's Manual Settings About automatic device discovery Automatic device discovery allows you to automatically add hardware devices to your system as soon as you connect these to your network. When you enable automatic device discovery, your system configures and set ups cameras automatically without the need for any user interaction, making the camera instantly accessible in XProtect Smart Client's default view after the automatic installation has completed.
Milestone XProtect® Go 2014 Administrator's Manual Options General In the General settings, you can change a number of settings that affect the general behavior and look of the Management Application. Automatic device discovery Automatic device discovery (see "About automatic device discovery" on page 190) is turned off by default in your system. Select the check box to enable this functionality.
Milestone XProtect® Go 2014 Administrator's Manual Classic mode Evidence collection mode When the storage on which you are recording becomes full The system deletes oldest recordings to make room for new recordings. The system stops saving new recordings and keeps the oldest recordings. When you delete a device in the Management Application The system deletes all recordings from the removed device. The system keeps all recordings from the removed device.
Milestone XProtect® Go 2014 o Administrator's Manual If your system should show live video when you preview camera or if you would rather see a snapshot or no preview of the camera. Click Restore Default Settings below the behavior list to restore your system to its default behavior. Default File Paths Your system uses a number of default file paths: File paths Description All new cameras you add use this path by default for storing recordings.
Milestone XProtect® Go 2014 Administrator's Manual Specify whether events from all IP addresses/host names are accepted, or only events from IP addresses/host names specified in a list—see the following. All network addresses or Specified network addresses In the Address list specify a list of trusted IP addresses/host names that you want this service to recognize. The list is used to filter incoming data so that only events from certain IP addresses/host names are allowed.
Milestone XProtect® Go 2014 Administrator's Manual Name Description Log server communication Specify if you want to save a separate log of server communication in addition to the regular log for the number of days specified. www.milestonesys.
Milestone XProtect® Go 2014 Administrator's Manual System maintenance Back up and restore configuration About back up and restore of configuration Milestone recommends that you make regular backups of your system configuration (cameras, schedules, views, and so on) as a disaster recovery measure. While it is rare to lose your configuration, it can happen under unfortunate circumstances. Luckily, it takes only a minute to back up your existing configuration.
Milestone XProtect® Go 2014 Administrator's Manual Restore system configuration 1. If you use the system on a server running any supported operating system, copy the content of the backed-up Milestone Surveillance folder into C:\Program Data\Milestone\Milestone Surveillance. 2. If you backed up the file devices.ini, copy the file into C:\Program Files\Milestone\Milestone Surveillance\devices.
Milestone XProtect® Go 2014 Administrator's Manual 1. Open Microsoft SQL Server Management Studio Express from Windows' Start menu by selecting All Programs > Microsoft SQL Server 2008 > SQL Server Management Studio Express. 2. When you open the tool, you are prompted to connect to a server. Specify the name of the required SQL Server and connect with administrator user credentials. You do not have to type the name of the SQL server: if you click inside the Server name field and select
Milestone XProtect® Go 2014 Administrator's Manual You can now begin to configure your system through its Management Application. For more information, see Get your system up and running (on page 34). Step 4: Restore alarms data in SQL Server Express database Luckily, most users never need to restore their backed-up alarm data, but if you ever need to, do the following: 1. In the Windows Start menu, open Microsoft SQL Server Management Studio Express. 2. Connect to a server.
Milestone XProtect® Go 2014 Administrator's Manual Server's transaction log from time to time is therefore a good idea, however flushing it does not in itself make the transaction log file smaller, rather it prevents it from growing out of control. Your system does not, however, automatically flush the SQL Server's transaction log at specific intervals. This is because users have different needs. Some want to be able to undo changes for a very long time, others do not care.
Milestone XProtect® Go 2014 Administrator's Manual new system does not use the exact same physical cameras as the cloned system. When you use the cloned configuration later in a new system, the GUIDs are replaced with GUIDs representing the specific components of the new system. After you have marked GUIDs for replacement, the configuration files are combined into one single .xml file, which you can then save at a location specified by you.
Milestone XProtect® Go 2014 Administrator's Manual Restore system configuration from a restore point Restore points allow you to return to a previous configuration state. Each time you apply a configuration change in the Management Application, a new restore point is created. All restore points in the current and previous five sessions are stored and can be selected again.
Milestone XProtect® Go 2014 Administrator's Manual Carousel Glossary of Terms A feature for displaying video from several cameras, one after the other, in a single camera position. The required cameras and the intervals between changes are specified by the XProtect Go administrator. The carousel feature is available, if configured, in the Smart Client.
Milestone XProtect® Go 2014 Administrator's Manual Domain Name System—system allowing translation between alphabetic host names (for example, mycomputer) or domain names (for example, www.mydomain.com) and numeric IP addresses (for example, 192.168.212.2). Many people find alphabetic names easier to remember than numeric IP addresses. FPS Frames per second—measurement indicating the amount of information contained in a motion video.
Milestone XProtect® Go 2014 Administrator's Manual Input/Output: refers to the communication between a computer and a person. Inputs are the signals or data received by the system and outputs are the signals or data sent from it. H H.264 A standard for compressing and decompressing video data (a codec). H.264 is a codec that compresses video more effectively than older codecs, and it provides more flexibility for use in a variety of network environments. I-frame Short name for intra-frame.
Milestone XProtect® Go 2014 Administrator's Manual A technology that allows the creation and viewing of 360-degree panomorph (fisheye) images. A feature that enables the control of live camera views on remote computers for distributed viewing. Once configured, you can view Matrix-triggered live video in XProtect Smart Client. J Matrix recipient JPEG A computer equipped with XProtect Smart Client software and therefore capable of displaying Matrix-triggered live video.
Milestone XProtect® Go 2014 Administrator's Manual immediately after the gate is closed may also be important. P-frame Predictive frame—the MPEG standard for digital video compression uses P-frames together with I-frames. An I-frame, also known as a keyframe, is a single frame stored at specified intervals. The I-frame records the entire view of the camera, whereas the frames that follow (the P-frames) record only the pixels that change. This helps greatly reduce the size of MPEG files.
Milestone XProtect® Go 2014 Administrator's Manual Recording SIM On IP video surveillance systems, recording means saving video and, if applicable, audio from a camera in the camera’s database on the surveillance system. In many IP surveillance systems, all the video/audio received from cameras is not necessarily saved.
Milestone XProtect® Go 2014 Administrator's Manual communication standard) to use when accessing the resource, whereas the second part of the URL specifies the domain or IP address at which the resource is located. For example, www.milestonesys.com. TCP/IP Transmission Control Protocol/Internet Protocol—combination of protocols (or standards) used when connecting computers and other devices on networks, including the internet. V Telnet VCA Terminal emulation program used on TCP/IP networks.
Milestone XProtect® Go 2014 Administrator's Manual Video motion detection. A way of defining activity in a scene by analyzing image data and the differences in a series of images. www.milestonesys.
Milestone XProtect® Go 2014 Administrator's Manual About important port numbers • 10 Index About input and output • 110 3 About licenses • 26 360 degrees panomorph support • 206 About logs • 142 360° lens • 101 About maps • 187 A About master and slave • 165 About access control integration • 154 About accessing logs and exports • 183, 184 About administrator rights • 11 About alarms • 186, 188 About archiving • 48, 50, 51, 52, 53, 54, 67, 74, 75, 77, 87, 95, 129, 137, 196 About archiving audio
Milestone XProtect® Go 2014 About saving configuration changes in XProtect Enterprise 8.
Milestone XProtect® Go 2014 Administrator's Manual Add hardware devices settings • 176 Audio • 92 Add Hardware Devices wizard - Import from Audio recording • 86 CSV File - example of CSV file • 45 Add hardware wizard • 42, 59 Add user groups • 36, 57, 168, 169, 170, 172 Audio selection • 87 Auto Export Rule window settings • 180 Automatic configuration wizard • 35, 41 Add Windows users • 167, 168, 169, 170, 172 Continue after scan • 42 Add/edit a Mobile server • 175 First page • 41 Scanning for h
Milestone XProtect® Go 2014 Central properties • 153 Administrator's Manual Configure system, event and audit logging • 145 Change default file paths • 193 Clients • 17 Configure user and group rights • 36, 57, 58, 97, 103, 114, 168, 169 Codec • 206 Configure when cameras should do what • 71 Configure camera-specific schedules • 36, 69, 71, 135, 137, 138, 139 Configure email notifications • 121, 123, 127, 147 Configure general event handling • 112, 116, 117, 124 Configure general scheduling and archiv
Milestone XProtect® Go 2014 Email (Properties) • 137, 147 Administrator's Manual Generate alarms based on analytics events • 116 Enable XProtect Central • 153 Event notification • 97 Event Server • 207 Event Server Settings • 197 Events and output • 110 Events and output properties • 119 Export • 179 Export and import management application configuration • 199, 203 Express • 42, 43 Generic event • 124 Get your system up and running • 29, 35, 202 Getting started • 41 GOP • 207 Grace period • 207 Group i
Milestone XProtect® Go 2014 Image Server • 208 Administrator's Manual Manage user access Import changes to configuration • 204 Access summary • 58 Basic and Windows users • 57 Import from CSV file • 43, 44, 45 Manage user access wizard • 36, 57, 169 Information, driver selection and verification • 44 Install and upgrade • 29 Install from the management server • 18 Install Milestone Mobile client • 20 Install silently • 18, 29 Install video device drivers • 31 Install XProtect Smart Client • 18 Instal
Milestone XProtect® Go 2014 Move PTZ type 1 and 3 to required positions • 72 MPEG • 209 N Administrator's Manual Pre-buffer • 210 Pre-recording • 210 Privacy masking • 100, 210 PTZ • 210 Network, device type, and license • 61, 64 PTZ device (properties) • 61, 65 New hardware device information • 62 PTZ on event • 107, 114 Notification Scheduling properties • 148, 151, 152 Notifications • 147 NTLM • 209 PTZ patrolling • 69, 105, 136, 138, 139 PTZ preset positions • 103, 107 PUK • 210 R O Online period
Milestone XProtect® Go 2014 Administrator's Manual SCS • 211 Subnet • 211 SDK • 211 System maintenance • 199 Server access • 11, 162, 163 System overview • 14 Server access properties • 163 T Server Settings (email) • 149 Server Settings (SMS) • 151 Server Status • 178 Servers • 174 Services • 172 Settings • 193 Show or hide microphones or speakers • 60, 109 Show/edit port numbers • 183, 185 SIM • 211 SLC • 211 SMS • 150 TCP • 212 TCP/IP • 212 Telnet • 212 Template and common properties • 82 Test
Milestone XProtect® Go 2014 Administrator's Manual Video • 85, 89, 138 Video encoder • 212 Video Push • 177, 179 Video recording (properties) • 75 Video server • 213 View • 213 View video from cameras in Management Application • 40, 54, 55, 98, 104, 105, 108 VMD • 213 W Wizard for access control system integration • 154 X XProtect Download Manager • 23 XProtect Smart Client • 17 XProtect Web Client • 21 www.milestonesys.
About Milestone Systems Founded in 1998, Milestone Systems is the global industry leader in open platform IP video management software. The XProtect platform delivers powerful surveillance that is easy to manage, reliable and proven in thousands of customer installations around the world.
