Milestone Systems XProtect® Smart Client 2014 User's Manual
Milestone XProtect® Smart Client 2014 User's Manual Contents THE MAIN WINDOW .......................................................................12 THE XPROTECT SMART CLIENT WINDOW ............................................................ 13 Panes ................................................................................................................................... 13 Tabs ....................................................................................................................
Milestone XProtect® Smart Client 2014 User's Manual CHANGE TIMELINE SPAN .................................................................................... 28 COPY/PRINT IMAGE ........................................................................................... 28 ZOOM .............................................................................................................. 28 FULL SCREEN ...................................................................................................
Milestone XProtect® Smart Client 2014 User's Manual GET HELP .......................................................................................43 DEFINING YOUR VIEWS ................................................................44 VIEWS.............................................................................................................. 44 About views ........................................................................................................................
Milestone XProtect® Smart Client 2014 User's Manual The right-click menu .......................................................................................................... 73 The Map Overview window ............................................................................................... 74 Working with maps ............................................................................................................ 74 Frequently asked questions: maps .........................................
Milestone XProtect® Smart Client 2014 User's Manual About Matrix ....................................................................................................................... 93 Settings ............................................................................................................................... 94 Add Matrix content to a view ............................................................................................ 95 Manually send video to a Matrix recipient ...............
Milestone XProtect® Smart Client 2014 User's Manual PRIVACY MASKS ............................................................................................. 116 BOUNDING BOXES........................................................................................... 117 VIEW RECORDED VIDEO USING INDEPENDENT PLAYBACK .................................... 117 INVESTIGATING INCIDENTS ....................................................... 119 TIME NAVIGATION ...............................................
Milestone XProtect® Smart Client 2014 User's Manual View existing evidence locks .......................................................................................... 137 Edit evidence locks .......................................................................................................... 137 Play back video with evidence locks ............................................................................. 138 Export evidence locks ...............................................................
Milestone XProtect® Smart Client 2014 User's Manual Acknowledge an alarm .................................................................................................... 155 Disable an alarm ............................................................................................................... 155 Ignore an alarm ................................................................................................................. 155 Print a report with alarm information ...........................
Milestone XProtect® Smart Client 2014 User's Manual Target audience for this manual This manual is aimed at users of the Milestone XProtect Smart Client. This manual provides detailed descriptions of XProtect Smart Client installation, configuration and use. It also provides a number of targeted “how-to” examples, guiding users through completing common tasks in the XProtect Smart Client .
Milestone XProtect® Smart Client 2014 User's Manual Copyright, trademarks and disclaimer Copyright 2014 Milestone Systems A/S. Trademarks XProtect is a registered trademark of Milestone Systems A/S. Microsoft and Windows are registered trademarks of Microsoft Corporation. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc. All other trademarks mentioned in this document are trademarks of their respective owners.
Milestone XProtect® Smart Client 2014 User's Manual The main window The XProtect Smart Client provides you with access to surveillance systems. The XProtect Smart Client must be installed locally on your computer. In the XProtect Smart Client window (on page 13), you view live video on the Live tab of the XProtect Smart Client, and recorded video on the Playback tab.
Milestone XProtect® Smart Client 2014 User's Manual The XProtect Smart Client window 1. Title bar 2. Workspace toolbar (see 3. Application toolbar "Task buttons" on page 15) 4. View (see "Views" on 5. Position in a view (see page 14) "Views" on page 14) 6. Tabs (on page 14) 7. Panes (on page 13) 9. Timeline (see "The timeline" on page 120) 8. Application buttons (on page 15) Panes Panes give you access to the majority of the XProtect Smart Client features.
Milestone XProtect® Smart Client 2014 User's Manual Tabs The XProtect Smart Client has the following main areas: The Live tab (on page 36) for viewing live video The Playback tab (on page 37) for viewing recorded video The Sequence Explorer tab (see "Sequence Explorer" on page 123) for navigating video sequences and bookmarks The Alarm Manager tab (on page 149) for investigating incidents and alarms The System Monitor tab (on page 41) for viewing system information If some of the tabs
Milestone XProtect® Smart Client 2014 User's Manual Task buttons These are on the XProtect Smart Client toolbar and depend on which tab you are on, for example, Setup is not available on all tabs.
Milestone XProtect® Smart Client 2014 User's Manual First time use Install XProtect Smart Client You must install XProtect Smart Client on your computer before you can use it. You download XProtect Smart Client from the surveillance system server and install it on your computer or install directly from a DVD. Install from the management server Before you begin, verify that your computer meets the XProtect Smart Client's minimum system requirements. 1. Open an Internet Explorer browser (version 6.
Milestone XProtect® Smart Client 2014 User's Manual Examples: XProtect Transact, which is used for tracking transactions from cash registers, ATMs, etc. linked with video recordings. By default, in XProtect Smart Client versions earlier than 4.
Milestone XProtect® Smart Client 2014 User's Manual Name Description Computer Select the computer running the surveillance system server. There are three methods of authentication (the process that verifies that you are who you claim to be): Not all surveillance systems (see "Surveillance system differences" on page 42) support the use of all three authentication methods.
Milestone XProtect® Smart Client 2014 User's Manual About login authorization When you log into the XProtect Smart Client, you may be asked for additional authorization of your login. You need your supervisor, system administrator or someone else who has the rights to authorize you to enter their credentials along with yours in the login form. After that, you are good to go. If you do not know who can authorize you, ask your supervisor or system administrator.
Milestone XProtect® Smart Client 2014 User's Manual 2. A splash screen appears for a few seconds while the XProtect Smart Client loads and then the XProtect Smart Client login dialog appears. 3. Specify your login information, and click Connect. Tip: If a problem occurs during login, you will receive an error message (see "Troubleshooting" on page 21). 4. If you have logged in before, you can restore the views you last used.
Milestone XProtect® Smart Client 2014 User's Manual Troubleshooting If a problem or other issue occurs during login to the XProtect Smart Client, you will see one of the following error messages: Your user rights do not allow you to log in at this point in time. User rights may vary depending on time of day, day of week, etc... Issue: You have tried to log in at a time when your user rights do not allow you to log in. What to do: Wait until you are permitted to log in.
Milestone XProtect® Smart Client 2014 User's Manual Failed to connect. Maximum number of clients are already connected. Issue: The maximum number of clients allowed to connect to the surveillance system server simultaneously has been reached. What to do: Wait for a while before connecting again. If access to the surveillance system is urgent, contact your surveillance system administrator, who may be able to extend the number of simultaneously connected clients. New Client available.
Milestone XProtect® Smart Client 2014 User's Manual When that is the case, this message will typically be presented a number of minutes or seconds before your session will be closed; the exact number of minutes/seconds is defined on the surveillance system server. www.milestonesys.
Milestone XProtect® Smart Client 2014 User's Manual Minimum system requirements For information about the minimum system requirements to the various components of your system, go to www.milestonesys.com/systemrequirements. To see which DirectX version you have installed: click Start, select Run... and type dxdiag. When you click OK, the DirectX Diagnostic Tool window opens. The version information is displayed near the bottom of its System tab.
Milestone XProtect® Smart Client 2014 User's Manual What's new in XProtect Smart Client If you have previously used the XProtect Smart Client, you may already have noticed one or more new features in the XProtect Smart Client: With XProtect Smart Client 2014 Protect video sequences from deletion With the evidence lock (see "About evidence locks" on page 136) functionality, you can protect video sequences and other data from deletion, for example, while an investigation or trial is ongoing.
Milestone XProtect® Smart Client 2014 User's Manual With XProtect Smart Client 2013 Multi-window handling Use a joystick from floating windows (see "Multiple windows" on page 91) Either individually play back a floating window or synchronize playback of multiple floating windows Link floating windows (see "Send a view between displays" on page 92) to the main window to synchronize time or follow the live or playback tab Export (see "Export a video clip, audio, XProtect data or a still image
Milestone XProtect® Smart Client 2014 User's Manual Quick guide to XProtect Smart Client The Playback/ Sequence Explorer tab Full screen (on page 29) Current view (on page 27) Zoom (on page 28) Copy/print image (on page 28) Timeline (on page 28) Playback (on page 28) Change timeline span (on page 28) The Playback/Sequence Explorer tab The Playback tab lets you view recorded video from multiple cameras simultaneously.
Milestone XProtect® Smart Client 2014 User's Manual Timeline The upper timeline shows activity for the selected camera (indicated by a blue border). The lower timeline shows the activity for all the cameras in the view. Gray: No recordings Pink: Recordings Red: Recordings with motion Playback To play, click the Play Forward button: pause button: . .
Milestone XProtect® Smart Client 2014 User's Manual Full screen Click to view in full screen mode. Press the Esc key to return to normal view. To view a camera in full screen, double-click the camera. Double-click again to go back to normal view. www.milestonesys.
Milestone XProtect® Smart Client 2014 User's Manual Get to know the XProtect Smart Client User rights determine the way you work Your user rights are specified centrally by your surveillance system administrator and these determine your ability to use particular XProtect Smart Client features.
Milestone XProtect® Smart Client 2014 User's Manual About live video Particular user rights may be required in order to access the Live tab. To view live video in the XProtect Smart Client, the surveillance system's recording server must be running. Depending on your user rights, access to viewing live video from some cameras may be restricted.
Milestone XProtect® Smart Client 2014 User's Manual If multiple streams have been set up on the server, you can temporarily view a different stream by selecting this from the camera toolbar. On the camera toolbar, click More and then select a stream from the available list. Manual recording of video The functionality of the manual recording feature depends on the surveillance system you are connected to and on your user rights.
Milestone XProtect® Smart Client 2014 User's Manual Particular user rights may be required in order to access the Playback tab, and, depending on your user rights, access to browsing video from some cameras may be restricted.
Milestone XProtect® Smart Client 2014 User's Manual 1. Move your mouse across the camera that you want to view recorded video for. On the toolbar that appears, click the Independent Playback button. The independent playback timeline appears: 2. Drag the timeline (see "The timeline" on page 120) to select the time containing the video that you want to view. 3.
Milestone XProtect® Smart Client 2014 User's Manual View in full screen To view your XProtect Smart Client in full screen mode, on the XProtect Smart Client toolbar, click the Full Screen button (or press F11 on your keyboard). When you change to full screen mode, the toolbars and panes are hidden. To display them, move your mouse to the top of the screen. To return to the default view, press ESC or F11 on your keyboard. Copy single images You can copy single still images from selected cameras.
Milestone XProtect® Smart Client 2014 User's Manual The basics The Live tab The tab The Live tab offers you numerous features, including audio (on page 64), carousels (on page 90), hotspots (on page 84), Matrix, camera shortcut menus, pan-tilt-zoom (PTZ (see "PTZ and 360º lens images" on page 111)) control, digital zoom, events activation, output activation, quick playback, and more.
Milestone XProtect® Smart Client 2014 User's Manual The Playback tab View in full screen (on page 35) About recorded video (on page 32) Enter setup mode (on page 34) Select a view (on page 34) Export a video clip, audio, data or still image (on page 145) About evidence locks (on page 136) Change cameras in views (on page 53) Search using the Smart Search pane (on page 134) The camera toolbar (on page 38) Search using the Recording Search pane Time selection (on page 121) for exporting video The
Milestone XProtect® Smart Client 2014 User's Manual Setup mode Create a view (on page 49) Exit setup mode (see "Enter setup mode" on page 34) Add content to views (on page 45) Keyboard shortcuts and overlay buttons (on page 63) Add a camera to a view (on page 56) The Properties pane (see "Camera settings" on page 57) Create and manage views (on page 48) Typical tasks in setup mode Add a map to a view (on page 74) Add the camera navigator to a view (on page 83) Add Matrix content to a view (on page 95
Milestone XProtect® Smart Client 2014 User's Manual The camera toolbar Smart search (on page 126) Change cameras in views (on page 53) View recorded video using independent playback (on page 117) Bookmark (see "About bookmarks" on page 114) Send video between views (on page 53) Take a snapshot (on page 132) Print evidence (on page 131) Copy single images (on page 35) Manual recording of video (on page 32) Use digital zoom (on page 109) Keyboard shortcuts When working on the Live and Playback tabs
Milestone XProtect® Smart Client 2014 User's Manual Press these keys To do this /+/+ENTER Change the cameras displayed in all positions in the view to the default cameras for those positions. *++ENTER Change the selected view to the view with the matching shortcut number. Example: if the required view has the shortcut number 8, press *+ 8+ENTER. View shortcut numbers may not necessarily be used.
Milestone XProtect® Smart Client 2014 User's Manual If servers are not available at the time you log in, you cannot use cameras or features belonging to those servers. Unavailable servers are displayed in red: The number of servers you see reflects the number of servers retrievable from the surveillance system at the time you logged in. Particularly if you connect to large hierarchies of servers, more servers may occasionally become available after you log in.
Milestone XProtect® Smart Client 2014 User's Manual The Cameras bar however, contains a list of camera-groups to select from. Once a group is selected, you can select a specific camera and see dynamic data for it. All servers display CPU usage and available memory information. Furthermore, recording servers also display connection status information. Within each view, you can find a History link. Click it to view historic data and reports (to view reports on a camera, click the name of the camera).
Milestone XProtect® Smart Client 2014 User's Manual Get help To access the XProtect Smart Client help system, on the XProtect Smart Client toolbar, click Help > Help or press F1 on your keyboard. To access online video tutorials in a browser window, on the XProtect Smart Client toolbar, click Help > Video Tutorials. The help system is context-sensitive, which means it automatically displays a help topic relevant to the area you are working with.
Milestone XProtect® Smart Client 2014 User's Manual Defining your views Views About views The way in which video is displayed in the XProtect Smart Client is called a view. A view can contain video from up to 100 cameras, depending on your surveillance system. Your XProtect Smart Client can handle an unlimited number of views, allowing you to switch between video from various groups of cameras. Each view's layout can be customized to fit its content.
Milestone XProtect® Smart Client 2014 User's Manual Typically, only a few people in an organization can create and edit shared views. For example, the surveillance system administrator may create and maintain a number of shared views, so users do not need to create their own views. Add content to views Add a camera to a view 1. In setup mode, select the view you want to add a camera to. 2. In the Overview pane, expand the required server that server.
Milestone XProtect® Smart Client 2014 User's Manual Add an HTML page to a view HTML Pages can be used in views for a variety of purposes: company web pages, internet map services, collection of links, e-learning pages, and so on. Example: A company web page inserted in a view 1. In setup mode, in the System Overview pane, click and drag the HTML Page item to the view. 2. The Open URL window opens. 3. In the Open URL window's Open field, enter the location of the required HTML page (example: http://www.
Milestone XProtect® Smart Client 2014 User's Manual 1. In setup mode, select the imported HTML page in the view. In the Properties pane, change the necessary properties. o URL: Click New to specify a new URL or location of the HTML page. o Scaling: Select the scaling of the HTML page. The optimal scaling depends entirely on the content of the imported HTML page and how you want to display it. As a rule, with a high scaling value, e.g.
Milestone XProtect® Smart Client 2014 User's Manual In setup mode, in the System Overview pane, drag the Image link to the required position in the view and select the static image file. When you add an image to a view, the proportions of the image are not kept. If you want to ensure that the image is displayed without distortion, in the Properties pane for images, select the Maintain image aspect ratio check box.
Milestone XProtect® Smart Client 2014 User's Manual You can still access any views under the protected top-level folder, but you cannot create new views or edit existing views under it. Your ability to edit views and groups depends on your user rights. Basically, if you can create the view or group, you can also edit it. Consult your surveillance system administrator if in doubt. To create a view, you must first have a group to add it to.
Milestone XProtect® Smart Client 2014 User's Manual 3. Select a layout for your new view. You can select layouts for displaying up to 100 (10×10) cameras in a single view. Available layouts are grouped according to their aspect ratio (height/width relationship: 4:3 or 16:9), and according to whether they are optimized for regular content or content in portrait mode (where the height is greater than the width). 4. Enter a name for the view by overwriting the default New View name.
Milestone XProtect® Smart Client 2014 User's Manual Important: Deleting a group will delete all views and any subgroups within the group as well. Assign a shortcut number to a view In setup mode, you can assign shortcut numbers to views to let users select views using standard keyboard shortcuts (see "Keyboard shortcuts" on page 39). 1. In setup mode, in the Views pane, select the view you want to assign a shortcut to. 2. In the Shortcut field, specify a shortcut number, and then press ENTER.
Milestone XProtect® Smart Client 2014 Objects shown in view group hierarchy. User's Manual Same objects shown as search result. You can search for views that contain specific cameras or view item types. For example, if you want to see all views that contain PTZ cameras, cameras from a certain manufacturer or views that contain these view item types: Map Alarm LPR Access Control Matrix HTML Name of camera in view Finally, you can search for keywords.
Milestone XProtect® Smart Client 2014 Description Capability: PTZ Audio Input Output User's Manual Views containing a specific camera Recording Server name or address (shows connected cameras) TIP: Your system administrator can add free text tags in the camera description field on the surveillance server to make it possible to group cameras and search for these tags. An example could be that all outdoor cameras use the tag "Outdoor" in the description field.
Milestone XProtect® Smart Client 2014 User's Manual Alternatively, on the camera toolbar, click More > Camera, and then select the relevant server and camera. The original camera is listed at the top of the right-click sub-menu and named (default). This lets you quickly switch back to your original view. In the Cameras pane, the list of cameras is grouped by server . If a server is listed with a red icon, it is unavailable, in which case you will not be able to select cameras from that server.
Milestone XProtect® Smart Client 2014 User's Manual Typically only a few people in an organization are able to create and edit shared views. Your surveillance system administrator may create and maintain a number of shared views. When you log in, the shared views will automatically be available to you, so you will not need to create further views. How can I see which views I have access to? Typically, your surveillance system administrator will have told you if you have access to shared views.
Milestone XProtect® Smart Client 2014 User's Manual Add a camera to a view 1. In setup mode, select the view you want to add a camera to. 2. In the Overview pane, expand the required server that server. to view a list of available cameras from Often, you will only see a single server, but if you are connected to a large surveillance system, you may see a hierarchy of several servers.
Milestone XProtect® Smart Client 2014 User's Manual in configuration on the surveillance system server. If all cameras display Stopped, connection to the surveillance system server may be lost. Each title bar displays up to three colored indicators: The title bar and indicators can be configured (see "Application options" on page 95) in the Options window. Event indicator (the yellow indicator ): Lights up when specific events occur—defined by the surveillance system administrator.
Milestone XProtect® Smart Client 2014 Name User's Manual Description Displays the name of the selected camera. Camera name Live Stream To change the camera, click the ellipsis button to open the Select Camera dialog and select a different camera. This can be useful if you want to change the camera but keep the settings. If available, select the live stream that you want to display in the view.
Milestone XProtect® Smart Client 2014 User's Manual Name Description Keep when maximized When you view live or recorded video, you can double-click a particular camera position in a view to maximize it. When you do this, video from the camera is by default displayed in full quality, regardless of your image quality selection.
Milestone XProtect® Smart Client 2014 User's Manual Name Description Update on motion If selected, video from the selected camera will only be updated on the XProtect Smart Client's Live tab when motion is detected. Depending on the motion detection sensitivity configured for the camera on the surveillance system server this can help reduce CPU usage significantly.
Milestone XProtect® Smart Client 2014 Name User's Manual Description Use default display settings: Use default settings, as defined in the Options dialog, for showing title bar and video indicator for the selected camera. If you want a non-default behavior for the selected camera, clear the check box and select whether you want title bar and/or video indicator. Show title bar: Displays a title bar at the top of each camera position. The title bar helps users quickly identify cameras.
Milestone XProtect® Smart Client 2014 Name User's Manual Description This part of the Properties pane may not be visible. To view it, go to the Options window's (see "XProtect Smart Client options" on page 95) Functions tab, and ensure that Setup > Edit video buffering is set to Available. If you require very smooth display of live video, without any jitter, it is possible to build up a video buffer. If possible, avoid using video buffering.
Milestone XProtect® Smart Client 2014 User's Manual About Bounding Box Providers Requires that Show bounding box layer is selected. In the dialog box, enable the metadata devices that you want to provide data for the bounding boxes in videos from this camera. The list of devices is defined by your system administrator.
Milestone XProtect® Smart Client 2014 User's Manual by detected motion, by data received from other applications, or manually through user input. Events are used by the surveillance system for triggering actions. Typically, most events on the surveillance system are generated automatically. For example, detected motion can be defined as an event which in turn triggers an action, for example, recording.
Milestone XProtect® Smart Client 2014 Name User's Manual Description Select the speaker you want to talk through. Speakers If the Speakers list displays No speaker hardware, your computer does not have the required hardware for playing audio from the surveillance system. Typically, this occurs because your computer does not have an audio card installed. If the list displays No speaker sources, no speakers attached to cameras are available.
Milestone XProtect® Smart Client 2014 User's Manual There are three ways of talking to audiences through speakers attached to cameras, either by using the Audio pane, by using overlay buttons, or by using speaker functionality on maps. Talk through speakers 1. On the Live tab, in the Audio pane, under Speakers, select the relevant speakers from the Talk to: list. See Audio settings (on page 64) for specific information about speaker settings.
Milestone XProtect® Smart Client 2014 User's Manual Will what I say through speakers be recorded? The surveillance system can record incoming audio from microphones, even when no video is being recorded. However, outgoing audio transmitted through speakers can only be recorded, played back, and exported on some surveillance systems. For a detailed outline of the features available on your particular system, see the XProtect Comparison Chart on: www.milestonesys.com.
Milestone XProtect® Smart Client 2014 User's Manual Maps do not have to be geographical maps, although they often are. Depending on your organization's needs, photos and other kinds of image files can also be used as maps. How elements interact with maps You can use map elements to interact with the actual devices in the following ways: Cameras Place your mouse pointer over a camera on a map to see a live preview from the camera.
Milestone XProtect® Smart Client 2014 User's Manual Output Click an output on the map to activate it, or right-click the output and select Activate Output. When you click an output, the mouse pointer briefly changes to a lightning symbol to indicate that the output is being activated. Hot zones A hot zone is usually colored, so it is easy to recognize. Click a hot zone to go to the sub-map associated with the hot zone, or right-click the required hot zone and select Go to Sub-map.
Milestone XProtect® Smart Client 2014 User's Manual Disabled/status unknown—when an element has been disabled on the surveillance server, or when it is not possible to obtain status information from a server. The default color is purple. Ignore status—when an element has a status that does not need attention, for example, if you are already aware of what the issue is. The default color is blue. The status of a map mirrors the status of all elements on the map.
Milestone XProtect® Smart Client 2014 User's Manual 2. In the Status Visualization window, click the Color box to launch the Color Selection tool, and select a color for the status visualization line, then click the Color box again to fill the Color box with the selected color. 3. Select a line format from the Line list. 4. Select line thickness from the Width list. 5. To define how fast the status visualization flashes, select a speed from the Indication Speed list. 6.
Milestone XProtect® Smart Client 2014 User's Manual Name Description Auto maximize map Select to automatically maximize the map to full screen in Live mode when the XProtect Smart Client has not been used for the number of seconds defined in Timeout. The maximum number of timeout seconds is 99999. On mouse over Select to display a live video preview when you move the mouse over a camera. Select to define that the preview window looks the same as your other views.
Milestone XProtect® Smart Client 2014 Event Output User's Manual cameras, servers, microphones, speakers, events, or output, allowing you to place these elements on the map. Interconnected hardware Hot Zone Activates the hot zone drawing tool, allowing you to place hot zones on the map. Text Opens the text tool, allowing you to place editable text boxes on the map.
Milestone XProtect® Smart Client 2014 User's Manual (From a camera) Live Preview: Lets you see a live preview from the selected camera. (From a camera) View Zone: Lets you toggle on and off a fixed camera's view zone that shows the camera's angle of view. The shortcut menu that appears when you right-click the map also displays other features, such as Home Map Setup, Toolbox, Map Overview, Element Selector, Font Selection, Color Selection, and Status Visualization.
Milestone XProtect® Smart Client 2014 User's Manual 3. In the Name field, enter a name for the map. The name will be displayed in the map position's title bar. Tip: If you leave the Name field blank and click Browse..., the Name field will automatically be filled out with the image file name when you select an image file. 4. Click Browse... to browse for the image file to be used as a map. 5. Click Open to select image file. 6. Click OK.
Milestone XProtect® Smart Client 2014 User's Manual Tip: You can use the selector tool from the toolbox to select and move elements on a map, or to pan the map. Removing elements To remove an element, right-click the unwanted element (camera, hot zone, server, event, output, microphone, or speaker) and select Remove [element]. Move elements To move an element, click and drag it to a new position on the map.
Milestone XProtect® Smart Client 2014 User's Manual Add a hot zone to a map 1. In setup mode, right-click the map and select Toolbox (see "The toolbox" on page 72). 2. In the toolbox, select the Hot zone tool: 3. Move the mouse pointer onto the map. The mouse pointer now displays the hot zone icon and a small white cross to indicate that hot zone drawing is enabled. To draw the hot zone, click the map where you want to start drawing the hot zone.
Milestone XProtect® Smart Client 2014 User's Manual 5. Select the color from the color palette—you can see a preview of the selected color in the EXAMPLE box. 6. Click the map element to fill it with the new color. Adjusting Gradient Use the Gradient slider to adjust how the element color fades from left to right. Dragging the slider to the far right will make the element color fade instantly. Dragging the slider to the far left will make the element color almost not fade at all.
Milestone XProtect® Smart Client 2014 User's Manual Drag the Opacity slider to the required level, then click the map element to apply color and opacity. Advanced Color Change You can fill map elements with any color you like. Click the Color Selection window's Advanced button to access the advanced color selection options. Use the color slider to select the main color shade, then drag the color circle to select the required tone. - or Type the hexadecimal color code in the Hexadecimal notation field.
Milestone XProtect® Smart Client 2014 User's Manual Add/edit text on a map You can insert text anywhere on the map, for example, to inform users of maintenance situations. 1. In setup mode, right-click the map and select Toolbox. 2. In the toolbox, select the text tool: 3. In the Font Selection window, edit your text settings. Tip: You can always edit your text settings; click the required text box and select the text tool from the toolbox, then change the text settings for the selected text box. 4.
Milestone XProtect® Smart Client 2014 User's Manual If Auto maximize map is enabled and your map position in the view is part of a view with several view positions, the map is automatically maximized to full screen after a period of time as defined in setup mode in the Properties pane. To revert to the original view, double-click the map anywhere outside of any added elements.
Milestone XProtect® Smart Client 2014 User's Manual About the camera navigator The camera navigator allows you to see several cameras in relation to each other, for example, as they are laid out according to a floor plan. This can be useful if you would like to follow someone or something from one camera to another, for example, to follow suspects as they move around a building.
Milestone XProtect® Smart Client 2014 User's Manual Name Description Home map and camera Displays the map and default camera that your camera navigator is based on. You can change these settings, by clicking the button to open the Select Home Map and Camera window. Maximum camera indicators Select the maximum number of cameras that you want to include in your main view. Each camera is shown with a camera icon . You can display an unlimited number of cameras.
Milestone XProtect® Smart Client 2014 User's Manual Hotspots About hotspots A hotspot lets you view magnified and/or higher quality video from a selected camera in a dedicated position in a view. Hotspots are useful because you can use a low image quality and/or frame rate for cameras in the view's regular positions and a high image quality and/or frame rate for the hotspot. This saves bandwidth on your remote connections.
Milestone XProtect® Smart Client 2014 User's Manual About Smart Wall This is an add-on product. It is only available for selected surveillance systems (see "Surveillance system differences" on page 42). Your user rights may restrict your access to certain features. A Smart Wall lets you easily manage collections of wall-mounted monitors (monitor walls or video walls), often used by command centers, city surveillance operators, traffic control centers, and so on.
Milestone XProtect® Smart Client 2014 User's Manual 2. In the System Overview pane, drag the Smart Wall link to the relevant position in the view. 3. The position in the view now contains a graphical representation of the Smart Wall. If your organization has more than one Smart Wall, select the relevant Smart Wall from the Smart Wall menu that appears at the top of the graphical representation.
Milestone XProtect® Smart Client 2014 User's Manual If your organization uses the Map feature, you can display relevant cameras on your organizations' Smart Walls by dragging the cameras from the map onto the graphical representation of the Smart Wall. You can also drag cameras from maps in other views, such as floating views or views on secondary displays. In the Cameras pane, the list of cameras is grouped by server .
Milestone XProtect® Smart Client 2014 User's Manual Send video from a Smart Wall to a view Just as you can send video between views in the XProtect Smart Client (see "Send video between views" on page 53), you can also send video from individual monitors in a Smart Wall to views in your XProtect Smart Client. In the graphical representation of the Smart Wall, right-click the relevant monitor, select Send View To, and then select the destination (Primary Display, Secondary Display, or Floating Window).
Milestone XProtect® Smart Client 2014 User's Manual You can quickly display an existing view (private or shared) from your XProtect Smart Client on a monitor on a Smart Wall by dragging the view from the Views pane directly onto the monitor in the graphical representation of the Smart Wall. In the graphical representation of the Smart Wall, right-click the required monitor, select Change View Layout, select the display format (4:3 or 16.9), and then select the view layout.
Milestone XProtect® Smart Client 2014 User's Manual Carousels About carousels A carousel is used for displaying video from several cameras, one after the other, in a single position in a view. You can specify which cameras to include in the carousel as well as the interval between camera changes. Carousels are displayed with the carousel icon on the toolbar: . 360° lens cameras cannot be included in a carousel. You can maximize a carousel by double-clicking the carousel position.
Milestone XProtect® Smart Client 2014 User's Manual Carousel settings In the Properties (see "Camera settings" on page 57) pane, you can specify the settings for the carousel. The Live Stream, Image Quality, Frame Rate, and Maintain Image Aspect Ratio settings apply to all cameras in the carousel. Multiple windows This feature is only available for selected surveillance systems. For a detailed outline of the features available on your particular system, see the XProtect Comparison Chart on: www.
Milestone XProtect® Smart Client 2014 User's Manual Example of a view sent to the Primary display. While you are viewing the separate full screen window, the main XProtect Smart Client window is hidden behind it. Secondary display Example of an 8×8 view sent to a Secondary display. In this example, the main XProtect Smart Client window is available on the left display. Floating window Example of a view sent to a Floating window.
Milestone XProtect® Smart Client 2014 User's Manual 3. Click Link window to synchronize your view in the floating window with that of your main view. If you link the floating window, the corresponding timeline is not displayed in your floating window but is included in the timeline on the main window. 4. To close a separate view window, click the Close button in the right corner of the window: If a view is sent to Primary Display or a Secondary Display the title bar is hidden.
Milestone XProtect® Smart Client 2014 User's Manual Viewing Matrix content The event or the camera used in the Matrix setup depends entirely on the Matrix configuration on the surveillance system server or on what other users want to share with you. You cannot control this in the Smart Client. However, you can add Matrix content to as many positions in the view as required, so you can watch live video from several Matrix-triggered sources at the same time.
Milestone XProtect® Smart Client 2014 User's Manual Add Matrix content to a view 1. In setup mode, in the System Overview pane, drag the Matrix item to the position in the view where you want to add Matrix content. A blue border appears indicating that the position in the view has Matrix content. 2. When you select a Matrix position, you can specify its properties in the Properties pane.
Milestone XProtect® Smart Client 2014 Name User's Manual Description Select how the XProtect Smart Client reacts when you maximize it by clicking the Maximize/Restore button in the application toolbar. If you select Maximize to full screen, the XProtect Smart Client will cover any Windows task bar on your screen when maximized. Application maximization Maximization is not the same as full screen viewing (see "View in full screen" on page 35).
Milestone XProtect® Smart Client 2014 Name Default image quality User's Manual Description Select a default for the quality of video viewed in the XProtect Smart Client. Note that image quality also affects bandwidth usage. If your XProtect Smart Client is used over the internet, over a slow network connection, or if for other reasons you need to limit bandwidth use, image quality can be reduced on the server by selecting Low or Medium.
Milestone XProtect® Smart Client 2014 User's Manual Panes options The Panes options let you specify whether you want a pane to appear on a particular tab. Some panes may contain functionality which may not be available to you, either because of your user rights or the surveillance system (see "Surveillance system differences" on page 42) you are connected to.
Milestone XProtect® Smart Client 2014 Name User's Manual Description Select whether you want to add quick or detailed bookmarks (see "About bookmarks" on page 114) from the view position toolbar or through ready-made overlay buttons on the Live and/or the Playback tab. Note that enabling/disabling this option on the Playback tab will control whether or not the corresponding button is enabled on the Sequence Explorer tab.
Milestone XProtect® Smart Client 2014 User's Manual If available, the Follow Server column lets you specify that you want your XProtect Smart Client to follow the server's recommended settings. Certain settings are server-controlled, in which case, configuration on the server decides whether you can override the settings. Name Description Incoming audio Select to show or hide incoming audio on the timeline Outgoing audio Select to show or hide outgoing audio on the timeline.
Milestone XProtect® Smart Client 2014 User's Manual Name Description Select joystick Select from the list of available joysticks. There are three axes: Axis setup: Name X-axis (horizontal) Y-axis (vertical) Z-axis (the depth or zoom level). Axis setup: Invert Select to change the default direction the camera moves in when you move the joystick.
Milestone XProtect® Smart Client 2014 User's Manual Keyboard options Keyboard options let you assign your own shortcut key combinations to particular actions in the XProtect Smart Client. The XProtect Smart Client also features a small number of standard keyboard shortcuts (see "Keyboard shortcuts" on page 39), immediately ready for use. Name Description Press shortcut key Enter the key combination you want to use as a shortcut to a particular action.
Milestone XProtect® Smart Client 2014 User's Manual Advanced options: Name Description Controls how many decoding threads are used to decode video streams. This option can help you improve performance on multicore computers in live as well as playback mode. The exact performance improvement depends on the video stream. This setting is mainly relevant if using heavily coded high-resolution video streams like H.
Milestone XProtect® Smart Client 2014 Name User's Manual Description Interlacing determines how an image is refreshed on a screen. The image is refreshed by first scanning the odd lines in the image, then scanning every even line. This allows a faster refresh rate because less information is processed during each scan. However, interlacing may cause flickering, or the changes in half of the image's lines may be noticeable. With Deinterlacing, you convert video into a non-interlaced format.
Milestone XProtect® Smart Client 2014 User's Manual Name Description Custom time zone If you have selected Custom in the Time zone field, you can select any time zone known by the computer. This is useful if two users in different time zones need to view an incident—having the same time zone makes it easier to identify and establish that they are watching the same incident. Language options Specify the language version of your XProtect Smart Client.
Milestone XProtect® Smart Client 2014 User's Manual Buttons for switching between tabs: Live and Playback Bear in mind that, depending on their user rights, some users may not be able to access all tabs. Required HTML syntax: Live tab: Playback tab: PAGE 107
Milestone XProtect® Smart Client 2014 User's Manual We then imported the HTML page into the required XProtect Smart Client views. When importing the HTML page, we made sure to select Enable HTML scripting in the HTML page's Properties in setup mode. Selecting Enable HTML scripting ensures that the scripting required for the buttons to work is automatically inserted in the HTML page.
Milestone XProtect® Smart Client 2014 User's Manual You should make sure HTML scripting is enabled on the HTML page when importing it To import the HTML page: 1. In setup mode, in the System Overview pane, drag the HTML Page item to the required position in the required view. 2. In the Open URL window, specify the HTML page. 3. Select the position in the view, and in the Properties pane, select Enable HTML scripting.
Milestone XProtect® Smart Client 2014 User's Manual Viewing Digital zoom About digital zoom Digital zoom lets you magnify a portion of a given image so you are able to have a closer look at it. Digital zoom is therefore a useful feature for cameras that do not have their own optical zoom capabilities. Your use of digital zoom will not affect any recording of the video; any recording will still take place in the camera's regular format.
Milestone XProtect® Smart Client 2014 User's Manual 2. Click and hold down the mouse button inside the image to zoom. The area you select is highlighted by a white border. When you release the mouse button, the zoom will take effect. 3. If you want to move to other areas of the image while maintaining your zoom level, in the overview frame, drag the highlighted area to the required position. 4.
Milestone XProtect® Smart Client 2014 User's Manual and then resizing it back to the pixel size of the original image—a process called interpolation. Digital zoom simulates optical zoom, but the digitally zoomed portion will have a lower quality than the original image. Is digital zoom relevant for PTZ cameras? When viewing live video from a pan-tilt-zoom (PTZ) camera, you can use the PTZ camera's own optical zoom features, so digital zoom is not highly relevant for PTZ cameras.
Milestone XProtect® Smart Client 2014 User's Manual Define a favorite 360° lens position You can only save positions for 360° lens cameras. 1. Navigate to the position in the 360° lens image that you want to save. 2. On the camera toolbar, click More > Save 360° Lens Positions to save the position. 3. When you want to return to the 360° lens position, on the camera toolbar, click More > Load 360° Lens Positions.
Milestone XProtect® Smart Client 2014 User's Manual Manage PTZ presets Important: You can use the Manage PTZ presets functionality with the following XProtect product versions: XProtect Enterprise 2013+, XProtect Professional 2013+, XProtect Express 2013+, XProtect Essential 2013+ and XProtect Go 2013+. 1. In the view, select the relevant PTZ camera where you want to add a new PTZ preset. 2. On the camera toolbar, use the PTZ buttons to navigate to the required position.
Milestone XProtect® Smart Client 2014 User's Manual 2. On the camera toolbar, click More > PTZ Control > PTZ Presets > Stop PTZ Patrolling. 3. To resume patrolling, either select the command again or close the view. Bookmarks About bookmarks The bookmark feature is only available for selected surveillance systems (see "Surveillance system differences" on page 42). Depending on your user rights, the ability to add bookmarks from some cameras may be restricted.
Milestone XProtect® Smart Client 2014 Name User's Manual Description Although the bookmark time and the clip start and end time are specified by the surveillance system administrator, you can change these settings. To change the time, drag the indicators on the timeline (see "Time navigation" on page 119) to the required time.
Milestone XProtect® Smart Client 2014 User's Manual If activation fails, a message appears. Privacy masks Privacy masks protect sensitive information by blocking out certain areas in a camera's angle of view. In the XProtect Smart Client, a privacy mask is displayed as a black area in video.For example, if a camera overlooks the windows of a resident's kitchen and living room, these windows can be blocked with privacy masks to ensure privacy.
Milestone XProtect® Smart Client 2014 User's Manual Bounding boxes A bounding box is the rectangular border that encloses, for example, an object in a camera image. In the XProtect Smart Client, a bounding box displays as a pink border in video. You can show/hide bounding boxes from individual cameras in Display Settings in the camera properties.
Milestone XProtect® Smart Client 2014 User's Manual 3. If you want to view recorded video for the selected time on all the cameras in your view at once, on the toolbar, click the View recordings from selected time on Playback tab button: . This displays the Playback tab with all cameras synchronized to the time you have selected. www.milestonesys.
Milestone XProtect® Smart Client 2014 User's Manual Investigating incidents Time navigation The timeline buttons and controls 1: Playback date 2: Timeline time 3: Playback time 4: Time selection mode 5: Set start/end time 6: Playback speed and playback speed slider Play buttons: 7: Previous image 8: Play backward 9: Shuttle slider 10: Play forward 11: Next image Navigation buttons: 12: First sequence 13: Previous sequence 14: Next sequence 15: Last sequence 16: Time span slider 17: Toggle between simple
Milestone XProtect® Smart Client 2014 User's Manual The timeline The timeline displays an overview of periods with recordings from all cameras displayed in your current view. For example, the timeline is displayed on the Playback and Sequence Explorer tabs, in independent playback mode, and when you add or edit bookmarks. Two timelines are displayed in the timeline area (see "The timeline buttons and controls" on page 119).
Milestone XProtect® Smart Client 2014 User's Manual A light checkerboard pattern indicates that data has been requested for retrieval.
Milestone XProtect® Smart Client 2014 User's Manual Next image: Moves to the image just after the one currently viewed When you click either Play backward in time or Play forward in time, the button turns into a pause button. This lets you pause playback without having to move your mouse pointer. Pause Tip: Quickly dragging the Shuttle slider to the left also pauses playback. Navigation buttons Use the navigation buttons to navigate through recording sequences.
Milestone XProtect® Smart Client 2014 User's Manual 3. Select the relevant camera(s) and then click Start Retrieval. You can view the progress of your retrieval jobs in the Status window (see "Server status and interconnected hardware retrieval jobs" on page 40) by clicking the Status button on the Application toolbar. To stop a retrieval job that is in progress, either click Stop in the notification area at the top of the workspace area, or in the Status window, next to the job that is in progress.
Milestone XProtect® Smart Client 2014 User's Manual The thumbnail overview display content chronologically from left to right, with the most recent thumbnails towards the bottom right part of the view: You can adjust the size of the thumbnails by dragging the Size Slider below the thumbnail overview: The thumbnails can relate to an individual selected camera or several selected cameras in a view.
Milestone XProtect® Smart Client 2014 User's Manual Click the Calendar icon below the thumbnails to access a calendar where you can specify a date and time. Click the arrows to go backward and forward in time. Click Go To to see thumbnails for the new date and time. The thumbnail overview only shows recordings within the specified time interval.
Milestone XProtect® Smart Client 2014 User's Manual bookmarks from some cameras may be restricted. Note that you may be able to view bookmarks even though you may not be able to add them, and vice versa. 1. Select Bookmarks in the menu. 2. Use the search field to search for bookmark headlines or descriptions. Matching results are shown instantly in the thumbnail overview. 3. Select My bookmarks only if you only want to see bookmarks created by you.
Milestone XProtect® Smart Client 2014 User's Manual Smart Search is based on motion metadata that is generated along with the motion-recorded video. Your system administrator can enable or disable Smart Search on the server. If you are unable to get any search result, Smart Search might be disabled for the current camera. Contact your system administrator for more information.
Milestone XProtect® Smart Client 2014 User's Manual When you have selected an area, the Smart Search results are shown instantly as thumbnails below. The green bounding boxes indicate motion found by Smart Search. Adjust time You can set the time that you want Smart Search to search from. The preview image is shown from the selected time. You can also define a period to search within. The period is always based on the start time that you have selected.
Milestone XProtect® Smart Client 2014 User's Manual The timeline The timeline on the Sequence Explorer (see "The timeline" on page 120) lets you navigate through video content. Navigating sequences You have several options for navigating the thumbnails. Click and drag Click and drag the thumbnail overview to the left (backward in time) or right (forward in time) inside the thumbnail overview.
Milestone XProtect® Smart Client 2014 User's Manual Thumbnails with exclamation point Depending on your navigation method, you may occasionally see placeholder thumbnails with exclamation points if there is no recorded image from a specific point in time: These appear when the Sequence Explorer cannot retrieve a proper thumbnail, for example, because of a server communication error, a decoding error, or similar.
Milestone XProtect® Smart Client 2014 User's Manual Print evidence You can print single still images or whole views from recorded video in several ways. When you print, the image is automatically included in a surveillance report, in which you can include notes about the recorded incident. You can also print information about alarms (on page 149) if your organization uses the alarm handling features. Print a surveillance report 1.
Milestone XProtect® Smart Client 2014 User's Manual For bookmarks: o the bookmark ID o time details o bookmark headline o bookmark description (if available). In User's Note:, you can include a description of the incident. Tip: If you used digital zoom on the image, only the area on which you have zoomed in will be printed.
Milestone XProtect® Smart Client 2014 User's Manual Search recorded video You can search recorded video using the Sequence Explorer, the Recording Search (see "Search using the Recording Search pane" on page 133) pane, or Smart Search (see "Search using the Smart Search pane" on page 134) pane. On the Playback tab, you can use the Recording Search pane to quickly search for recorded sequences or bookmarks for a single selected camera or for all cameras in a view.
Milestone XProtect® Smart Client 2014 User's Manual 7. When you have selected a sequence or bookmark in the list, you can generate a printed report or export it . For a bookmark (depending on your user rights), you can also edit or delete it. For more information, see Add and edit bookmarks, Print evidence (on page 131) and Exporting (see "XProtect format settings" on page 142). Search using the Smart Search pane 1. On the Playback tab, in the Smart Search pane, under Search area, select Show grid. 2.
Milestone XProtect® Smart Client 2014 User's Manual The areas you select will become visible through the blue overlay. The blue overlay indicates the areas that are excluded from the smart search. You can toggle between including or excluding the areas that you select by clicking Include or Exclude options. Alternatively you can invert your selection to include or exclude everything you have selected.
Milestone XProtect® Smart Client 2014 User's Manual When a sequence with motion inside the selected area(s) is found, it is displayed with the motion highlighted. Tip: The Playback tab's timeline displays the corresponding time information. 7. If required, click the Next or Previous to continue the smart search. Evidence lock About evidence locks With the evidence lock functionality you can protect video sequences from deletion, for example while an investigation or trial is ongoing.
Milestone XProtect® Smart Client 2014 User's Manual 7. Click Select camera to add more cameras to the evidence lock. 8. Click Remove or Remove All to remove cameras from the evidence lock. 9. You can adjust the time interval and define for how long you want to keep the evidence protected. See Evidence lock settings (on page 139) for more information. 10. Click Create. 11. A window shows if your evidence lock was created successfully. Click Details to see what went well and what did not.
Milestone XProtect® Smart Client 2014 User's Manual 4. A window shows if the update was successful. Click Details to see what went well and what did not. See Evidence lock status messages (on page 140) for more information. Play back video with evidence locks You can always play back video on the Playback tab regardless if the video is protected or not. If you want to play back video sequences that are included in a specific evidence lock, do the following: 1. Select the Playback tab. 2.
Milestone XProtect® Smart Client 2014 User's Manual If you want to stay on the Live tab instead of selecting the Playback tab: Click the Status button on the application toolbar and select Evidence Lock List. 1. Select one or more evidence locks and click Delete. 2. A window shows if the deletion was successful. Click Details to see what went well and what did not. See Evidence lock status messages (on page 140) for more information.
Milestone XProtect® Smart Client 2014 User's Manual Expiry date Filter your evidence locks based on when they expire. Available options are today, tomorrow, next 7 days, all and custom interval. If you select custom interval, you select the start and end date in a calendar. Users Filter for evidence locks created by all users or just by you. Cameras Filter for evidence locks with data from any camera or select one or more cameras that must be included in the evidence locks.
Milestone XProtect® Smart Client 2014 User's Manual Exporting evidence The Export window Depending on your user rights, type of server, and what has been set up on the server, certain export settings may be restricted and unavailable. With the XProtect Smart Client you can quickly export recorded evidence in movie clip, audio, still images, or in the XProtect format. The export can be either a single sequence or a storyboard (see "About exporting storyboards" on page 145).
Milestone XProtect® Smart Client 2014 User's Manual Name Description Export destination Path - You can specify a path yourself (the field may suggest a path for you). When you specify a path this way, the folders you specify do not have to be existing ones; if they do not already exist, they will be created automatically. Media burner - Select a burner. You can specify a burner that you want to send the export to.
Milestone XProtect® Smart Client 2014 Name User's Manual Description Select to include a digital signature to your exported database. Depending on your surveillance system settings, the video or audio might already contain a signature. If this is the case, these signatures will be verified during export and if successfully verified, added to the export. If verification fails, the export for the device will also fail.
Milestone XProtect® Smart Client 2014 User's Manual Name Description Select content Select if you want to export video only, audio only, or both video and audio. Select format Select if you want to export video in AVI format or MKV format. You cannot use MKV format in XProtect Go. A video codec is a particular compression/decompression technology used when generating video files. Your choice of codec will affect the quality and size of the AVI file.
Milestone XProtect® Smart Client 2014 User's Manual About exporting storyboards The storyboard function helps you paste together video sequences from one camera or from multiple cameras into one cohesive flow. You can use the sequence of events, the storyboard, as proof of evidence in internal investigations or the court of law. You can skip all sequences that are not relevant and avoid wasting time looking through long sequences of video that you do not need.
Milestone XProtect® Smart Client 2014 User's Manual If you want to make changes or add more items later, click Cancel. When asked if you want to remove the selected export items, click No. This ensures that your list of export items is available in the Export window when you open it again. Export items directly from the Export window If you want to export items by adding them directly in the Export window, follow these instructions: 1.
Milestone XProtect® Smart Client 2014 User's Manual 6. Click the relevant tab to select a format to export to. 7. Specify the necessary settings (see "The Export window" on page 141) for the format you have chosen. Based on these settings, the program estimates the size of the export and displays this in the bar at the bottom of the window. 8. Click Start Export to export your evidence. If you want to make changes or add more items later, click Cancel.
Milestone XProtect® Smart Client 2014 User's Manual - If the data you are exporting is very close to the current date and time, the digital signature for the recording server might not be included for the whole sequence. In this case, only part of the export will have digital signatures added. The export process will complete, but when you verify the signatures, you will see that the digital signatures for the recording server were removed or partially OK.
Milestone XProtect® Smart Client 2014 User's Manual Events and alarms Alarms About alarms The Alarm and Map features are only available when connected to certain types of surveillance system (see "Surveillance system differences" on page 42). Particular user rights may be required. On the surveillance server, virtually any kind of incident or technical problem (events) can be set up to trigger an alarm.
Milestone XProtect® Smart Client 2014 User's Manual Alarm preview settings Name Description Show duplicate cameras Select to display video from duplicate cameras several times in the alarm preview. The alarm preview reflects what is selected in the alarm list. Because you can select multiple alarms or events, video from the same camera may appear several times in the alarm preview if some of the selected alarms or events relate to the same camera.
Milestone XProtect® Smart Client 2014 User's Manual The list is updated every 3 seconds. Tip: You can select multiple alarms or events in one go, in which case video from up to 16 cameras associated with the selected alarms or events will be displayed in the alarm preview position. To allow for optimum performance, the list by default displays a maximum of 100 alarms or events at a time.
Milestone XProtect® Smart Client 2014 Data Source User's Manual Select whether you want to display a list of alarms or events in the Alarm List. The event list does not display system- or user-generated events, such as motion detection or archive failure. Filters Alarms can be in one of the following states: New , In progress , On hold , or Closed . You can see the state of each alarm in the Alarm List, in the State column.
Milestone XProtect® Smart Client 2014 User's Manual Tip: In fields where you type your filtering criteria, typing the first few characters of the required name, location or similar is often enough. Having entered filtering criteria, note that the alarm list will not be updated until you move the insertion point to another filter field.
Milestone XProtect® Smart Client 2014 User's Manual Events An event is a predefined incident on the surveillance system that can be set up to trigger an alarm. Events are either predefined system incidents or user-specified events (for example, XProtect Analytics, generic events, or user-specified). Events are not necessarily linked to an alarm, but they can be.
Milestone XProtect® Smart Client 2014 User's Manual Comment: Write comments and remarks, which will be added to the alarm history. Comments typically relate to the actions you have taken. Examples: “Suspect detained by Security,” “Suspect handed over to Police,” “False alarm,” etc. Alarm History: The alarm history is a summary of how you have handled the alarm.
Milestone XProtect® Smart Client 2014 User's Manual Print a report with alarm information From the alarm list, you can print a report with information about the alarm, including the alarm history and—if available—a still image from the time of the alarm, right-click the alarm in question and select Print. You cannot use the print feature if you have selected multiple alarms in the alarm list.
Milestone XProtect® Smart Client 2014 User's Manual Access control About access control integration The use of XProtect Access Control Module requires that you have purchased a license that allows you to access this feature. You can use XProtect Access Control Module with access control systems from vendors that have a vendor-specific plug-in for XProtect Access Control Module.
Milestone XProtect® Smart Client 2014 User's Manual 2. In the System Overview pane, click Access Monitor and drag it to the relevant position in the view. 3. In the Access Monitor Settings dialog that appears, specify the door and camera, and the appearance of the view item. You can specify how you want to display access control events on the Live tab in the Properties pane. Access Monitor Settings Specify the door you want to view and the associated camera.
Milestone XProtect® Smart Client 2014 User's Manual Events: Events are logged with a time stamp, event type, the associated door or access control unit, and cardholder name if available. When you select an event, the preview on the right lets you view the related video sequence for the event. The preview camera title bar shows the camera related to the unit that triggered the event. If you have multiple cameras associated with a door, they all appear in the preview.
Milestone XProtect® Smart Client 2014 User's Manual Select one or more of the available states directly from the list of state categories and uncategorized states or select between specific access control states. State You can combine filters (for example, for a particular cardholder on a certain date). You can also rightclick any value in a column and you immediately filter data by that value.
Milestone XProtect® Smart Client 2014 User's Manual Access requests stack up on each other in the access request notification window so that you can handle all incoming access request notifications from the same notification window. You can also drag the notification to the other side of the screen. If needed, you can minimize the access request notification window to allow the functionality to continue in the background.
Milestone XProtect® Smart Client 2014 User's Manual XProtect Smart Client – Player About the XProtect Smart Client – Player The XProtect Smart Client – Player is a version of the XProtect Smart Client that can be included with exported video data, letting the recipient view the exported files without having surveillance software installed.
Milestone XProtect® Smart Client 2014 User's Manual The Project pane A project in the XProtect Smart Client – Player is a collection of files that are created when video is exported in database format from the XProtect Smart Client. Click Setup to make changes to a view or your application settings and save these to your project. Your user settings, including information about your views, are stored as part of a project.
Milestone XProtect® Smart Client 2014 User's Manual WARNING: Do not attempt to open a live database or live archive—this can damage your system. Select the folder containing the relevant files. When you select a database, the name of the device appears next to the Camera, Microphone, or Speaker field.
Milestone XProtect® Smart Client 2014 User's Manual Scripting Scripting For system administrators and advanced users it is possible to create function calls in the XProtect Smart Client. Note that the use of scripting will require some familiarity with programming. View a list of function calls To view a list of the more than 100 available function calls in the XProtect Smart Client: 1. In setup mode, drag the System Overview pane's HTML Page link to a position in a view.
Milestone XProtect® Smart Client 2014 User's Manual ServerAddress Refers to the URL of the server to which the XProtect Smart Client connects (if connecting to an XProtect Corporate system, this is the URL of the Management Server; if connecting to an XProtect Enterprise, an XProtect Professional, an XProtect Express, or an XProtect Essential system, it is the URL of the Image Server).
Milestone XProtect® Smart Client 2014 User's Manual If you use Windows authentication (current user), the UserName and Password parameters would not be necessary, and the example looks like this: Client.exe -ServerAddress="http://ourserver" -AuthenticationType WindowsDefault Script Refers to a full path to an .scs script (a script type targeted at controlling the XProtect Smart Client). The following example uses an .scs script to login: Client.exe -Script=c:\startup.scs Example of an .
Milestone XProtect® Smart Client 2014 User's Manual C Glossary of Terms Camera Navigator A Smart Client feature that allows you to see all your cameras in relation to each other, for example, as they are laid out according to a floor plan. Using the Camera Navigator, you can navigate from one camera to the next from a single view. Symbols & Numeric 360° Lens A lens that allows the creation and viewing of 360º panoramic images.
Milestone XProtect® Smart Client 2014 User's Manual system for triggering actions. Depending on surveillance system configuration, events may be caused by input from external sensors, by detected motion, by data received from other applications, or manually through user input. The occurrence of an event could, for example, be used for making a camera record with a particular frame rate, for activating outputs, for sending e-mails, or for a combination thereof.
Milestone XProtect® Smart Client 2014 User's Manual organization's website, can be included in Smart Client views (see "View" on page 173). IPIX A technology that allows creation and viewing of 360° panoramic images. HTTP HyperText Transfer Protocol, a standard for exchanging files across the internet. HTTP is the standard used for formatting and transmission of data on the world wide web. J JPEG An image compression method, also known as JPG or Joint Photographic Experts Group.
Milestone XProtect® Smart Client 2014 User's Manual floor plan, photo, etc. used in a view (on page 173). Button appearing as a layer upon the video when you move your mouse cursor over individual camera positions in views on the Live tab. With overlay buttons it is possible to activate speakers, events, output, move PTZ (on page 172) cameras, start recording, clear signals from cameras, etc.
Milestone XProtect® Smart Client 2014 User's Manual A predefined layout for an individual monitor in a Smart Wall (a.k.a. monitor wall or video wall). dragging the thumbnail view, enables you to very quickly assess large numbers of sequences and identify the most relevant sequence, which you can then immediately play back. Private View A Smart Client view (on page 173) which is only visible by the user who created it. Shared View A Smart Client view (on page 173) shared by several users.
Milestone XProtect® Smart Client 2014 User's Manual standards) used when connecting computers and other devices on networks, including the internet. The horizontal axis in a coordinate system. Y Transact Y-Axis Product available as an add-on to surveillance systems. With Transact, it is possible to combine video with time-linked PoS or ATM transaction data. The vertical axis in a coordinate system. Z U Z-Axis The spatial axis in a coordinate system.
Milestone XProtect® Smart Client 2014 User's Manual About the access request notifications • 162 Index About the camera navigator • 83 3 About the Login window • 17 360° Lens • 170 About the Sequence Explorer • 115, 124 360° lens images • 112 About the XProtect Smart Client – Player • 164 A About views • 44, 165 About access control integration • 159 About access control on the Live tab • 159 About alarms • 150 About audio • 65 About bookmarks • 39, 100, 115 About Bounding Box Providers • 62, 6
Milestone XProtect® Smart Client 2014 Alarm options • 103 User's Manual Change cameras in views • 26, 36, 37, 38, 53, 54 Alarms • 70, 132, 150 Alarms on maps • 154 Application buttons • 13, 15, 36 Application options • 57, 97 Archiving • 170 Aspect Ratio • 170 Assign a shortcut number to a view • 34, 51 Audio • 31, 36, 65 Audio settings • 65, 67 AVI • 170 Change the appearance of map elements • 79 Change the background of a map • 77 Change the layout of a Smart Wall monitor • 89 Change timeline span •
Milestone XProtect® Smart Client 2014 User's Manual Drag cameras onto a Smart Wall • 87 FPS • 171 E Frame Rate • 171 Edit and rotate labels on a map • 81 Frequently asked questions Edit evidence locks • 138 audio • 67 Edit PTZ presets • 26, 114 cameras • 64 digital zoom • 111 Enter setup mode • 15, 34, 36, 37, 38, 150, exporting • 148 152 maps • 82 Event • 170 multiple windows • 94 Events • 64, 155 Events and alarms • 150 Evidence lock • 137 Evidence lock filters • 138, 140 Evidence lock se
Milestone XProtect® Smart Client 2014 User's Manual Manual recording of video • 32, 36, 39 I I/O • 172 I-Frame • 172, 173 Ignore an alarm • 156 Install from a DVD • 16 Install from the management server • 16 Install XProtect Smart Client • 16 Introduction to maps • 68 Investigating incidents • 120 IP • 172 IP Address • 171, 172 IPIX • 172 J Manually activate an event • 155 Manually activate output • 116 Manually send video to a Matrix recipient • 96 Map • 172 Map settings • 72, 81 Maps • 48, 68, 154 Mat
Milestone XProtect® Smart Client 2014 User's Manual Play back video with evidence locks • 139 SCS • 174 Play buttons • 122 Search for bookmarks • 126 Playback • 27, 28, 164 Search for sequences • 126 Playback date and time • 122 Search for views and cameras • 25, 51 Playback Speed • 122 Search recorded video • 38, 115, 134 Port • 173 Search using the Recording Search pane • 115, 134 Preset • 173 Print a report with alarm information • 157 Search using the Smart Search pane • 37, 134, 135 Pri
Milestone XProtect® Smart Client 2014 User's Manual Sound notifications • 57, 64 The main window • 12 Speakers • 174 The Map Overview window • 75 Status visualization • 71, 73 The Playback tab • 14, 37 Still images settings • 145 The Playback/Sequence Explorer tab • 27, 164 Stop PTZ Patrolling • 114 The right-click menu • 74 Surveillance system differences • 18, 20, 22, The System Monitor tab • 14, 41 30, 42, 44, 48, 54, 56, 57, 64, 65, 67, 68, 79, The timeline • 13, 25, 26, 34, 37, 41, 118,
Milestone XProtect® Smart Client 2014 User's Manual View alarm reports • 150, 157 Y View and edit details of an alarm • 155 View existing evidence locks • 138 Y-Axis • 175 Z Z-Axis • 175 View in full screen • 15, 35, 37, 97 Zoom • 27, 28, 164 View recorded video from cameras on a map • 68, 78 Zoom and auto maximize • 82 View recorded video using independent playback • 31, 36, 37, 38, 118 View Smart Wall content • 86 View status details • 82 View version and plug-in information • 15, 30 Viewing • 110
About Milestone Systems Founded in 1998, Milestone Systems is the global industry leader in open platform IP video management software. The XProtect platform delivers powerful surveillance that is easy to manage, reliable and proven in thousands of customer installations around the world.
