Specifications

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4 Repair
Datawell recommends you send your buoy for service and maintenance every 3 to 6 years
approximately. Also if your buoy does not function correctly and, although you may have
tracked down the problem with help of the Trouble shooting chapter, you are not able to solve
the problem, the malfunctioning buoy (part) should be send to Datawell Service. This chapter
will explain where to turn for help and what information must be provided that Datawell may
swiftly remedy your problems.
4.1 Calibration
Datawell advises to have your WR-SG and DWR-MkIII recalibrated every 3 to 6 years. As the
DWR-G ultimately relies on the GPS wavelength which is maintained by the GPS control
authorities, calibration of the DWR-G is not required ever.
4.2 Assistance and training
Datawell offers you to hire a service and repair specialist to train your personnel. If you just
purchased a wave measuring system you are entitled to one day of assistance and training for
free. Ask our Sales Department or Service Department.
4.3 Contact
To contact Datawell Service, you can use the following address or numbers. If you ship buoys
or buoy parts please use the same address.
Datawell BV
Voltastraat 3
1704 RP Heerhugowaard
The Netherlands
Phone [phone]
Fax [phone]
Email [e-mail]
If you use airfreight please use following address:
DATAWELL bv
c/o DHL Global Forwarding
PRESTWICKWEG 1
1118LC SCHIPHOL-SE
AMSTERDAM AIRPORT
THE NETHERLANDS
Notify: DATAWELL BV
TEL: [phone]