Product Info

Table 7. Troubleshooting
When and how to perform a manual reset of the Physilog6 sensor device accessory
In case the Physilog6 sensor cannot be connected to the Gait Up GO mobile application, after
controlling that the correct sensor is linked, that it has enough battery and is in proximity and after
restarting the Gait Up GO mobile application, a reset of the Physilog6 device can solve the problem.
•Unplug Physilog6 if it is charging.
• Press the sensor button for 15 seconds, it will blink orange and beep.
•Release the button and wait until the blinking stops.
indicates an error
pop-up during a
recording
sensor device
accessory
message inside the Gait
Up GO mobile
application and follow
the recommendation in
the error message.
to the user. It can be for
example that the sensor
device accessory does not
have enough battery to start
or continue a recording and
that you should recharge it.
In case that the mobile
application can solve the
sensor device accessory
problem on it's own, the
sensor device accessory will
perform a reset without your
intervention and a new
recording can be started.
The Physilog6
sensor device
accessory emits a
beep sound and
briefly blinks red
and orange
The Physilog6
sensor device
accessory has
performed a
reset
Nothing needs to be
done, the sensor device
accessory just solved its
issue on its own.
The Gait Up GO mobile
application can trigger a
reset of the sensor device
accessory without your
intervention if it detects a
problem.
The Physilog6
sensor device
accessory is
blinking yellow
during the
recording
The battery of
the sensor
device
accessory is
getting low
Complete the test, then
recharge the sensor
device accessory
During recording, the sensor
device accessory normally
blinks green. If the battery
gets low, the blinking turns
orange.
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