User's Manual

NetGuard™ Operating Instructions 0070-10-0678-01 4 - 11
Getting Started Troubleshooting
4.4 Troubleshooting
This section lists some of the potential messages and issues that may occur while using the
Monitor Application.
MESSAGE/ISSUE * REASON SOLUTION
Datascope Patient
Monitor cannot
communicate with the
server. Contact the
administrator.
The NetGuard devices are not
communicating with the server.
Contact the system
administrator.
The application is not
communicating with the server.
Contact the system
administrator.
Are you sure you want to
exit the NetGuard
Monitor application?
Application is confirming that
you wish to terminate the
application.
No solution required.
Cannot authenticate user.
Please try again.
An invalid authentication User
Name and Password was
entered.
Enter a valid authentication
User Name and Password.
The volume control is
below acceptable range.
Please increase the
volume using the
Windows volume control.
The Microsoft
®
Windows
volume level is set to 0.
Change the volume level.
The volume control is
muted. Please change the
state using the Windows
volume control.
The Microsoft
®
Windows
volume level is muted.
Change the volume level.
The screen resolution is
less than the minimum
required. Note: All the
alarms will be displayed
on the Primary Alarm
window and the Monitor
View may not display
properly.
Less than the minimum screen
resolution is selected.
Change the screen resolution
to a minimum of 1024x768.
Overriding this alarm will
remove it from the
system. Are you sure you
want to override this
alarm?
The OVERRIDE button was
selected during a Patient Level
alarm.
Enter the correct User Name
and Password in the
Authentication dialog.
* Messages are shown in all bold text.