User's Manual

Personal Node User Manual Section 9 Troubleshooting
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Rev: 1.1
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5) Low battery
(voltage)
during
operations.
Flashing orange Status LED - low
battery (voltage).
Replace the unit into the dock and charge
for at least 6 hours. After charging,
remove the device and observe the start-
up sequence. See Supervisor if problem
persists.
Problem
Test
Action for failed test
6) Low battery
(voltage) at
start-up
Flashing red Status LED when
removed from the dock - low
battery (voltage) at start-up.
Audible alarm not working.
Replace the unit into the dock and charge
for at least 6 hours. Check that the Charge
LED is not flashing (see 3) on page 57). If
problem persists then device is faulty.
Implement the 'lock out, tag out' program
and advise your Supervisor.
7) Internal device
fault.
Status LED flashes red when device
is out of the dock.
Internal fault detected. Contact your
Supervisor and obtain a replacement.
8) No LEDs at start
up or during
operations.
Has the device been out of the
dock for 10 hours or more? Is the
Charging Dock plugged in and
showing connected power?
Replace the unit into the dock and charge
for at least 6 hours. After charging, remove
the device and observe the start-up
sequence. See Supervisor if problem
persists.
9) Alarms when
removed from
charger.
A vehicle is within range. This may
occur even though you may be
inside an office.
Normal behaviour. Follow the standard
operating procedures.
Problem
Test
Action for failed test
Physical damage.
Inspect the device for obvious physical
damage and ensure that it appears to be in
good physical order. Check for:
Power cord or plug damage.
Signs of breakage or tampering.
Device was dropped or submerged.
Liquid in charging slots.
Stop using the device. Have
the device checked by
qualified and authorised
personnel. See your Supervisor
to obtain a replacement.
Environmental
problems.
Is the device dry?
Is the device covered in dirt or dust?
Clean and dry the device and
restart it.